I had a great sales experience from Ron. He was very knowledgeable and professional. I purchased a brand new 2022 Acura MDX and had them deliver it to my house. It was a very pleasant experience. Would definitely recommend this dealership to anyone looking to buy a new vehicle

Brett was immensely helpful in my purchase. Very upfront on the used vehicle I bought. Which is something I hold in high regard. I will definitely look there again for my next purchase. Very happy.

This dealership has been really good for me Im working on my 4th mitsubishi and 1st Acura now and theyve been really nice theyve helped me with my cars theyve actually loved the fact that I have an older car that has been rebuilt back to factory specs its a 2003 galant and they do wonderful work they always repair my car great they also take care of their veterans. I am a veteran and they really take care of me they allow me to have my service dog in there they treat me with the best respect asked for Travis or Scott in their service department Youll usually get a phone call from AJ asking you if everything is OK and Im telling you these guys Are great they will take care you and they will make you feel like part of the family.

Took my vehicle in for a service. Was given to a salesman to maybe find a newer model. Terrible! Didnt even run my information. I guess I dont look like the typical business owner who can afford a new vehicle.They offered me a dirty vehicle the same year as my other old car that I want to trade in. Told me to come back another time. Went on and on about credit but never ran mine. Just pitiful. The 3 stars are for the service team they are amazing. I love my truck and I will keep it. I will trade my car in to the company that I bought it from.

Thank God I was there when my 20 year old son went to trade in his acura with only 19000 miles for a rusty heap they had. I stopped the transaction after I caught them trying to pull a fast one on him. We got up and left. These guys are so crooked they will have to be screwed I tip the ground when they die. Do yourself a favor and go to any other acura dealership other than this one.

Purchased a used Subaru from their dealership-highly recommend sales consultant Brett Clark! He was very personable, asked questions to understand our needs, and was not high pressure. After a week of looking at vehicles all over town, we stopped at Acura of Boardman in the last hour they were open on a Friday and walked out with a vehicle and received excellent service. Brett also followed up first thing on Monday about touching up a cosmetic flaw on the vehicle and the service department did a good job and completed it quickly. Pleasantly surprised how simple the entire process was! So glad we stopped!

Salesman was knowledgeable and walked me through the settings. Everyone was helpful. I love the vehicle I purchased. I wish I would have been offered more for my trade an regret that I didnt fight for more or decided to sell myself but that is my fault. I recommend them if you are looking for a new car.

We stopped in to test drive a vehicle. Was uncertain about what we were looking for to suit our needs. The salesman, Brett (Clark), was very personable, patient, friendly & there was no pressure whatsoever. I could tell he had a lot of integrity from our conversation.Typically I’m afraid to turn cars in and purchase again but not with this guy- it was definitely a whole new experience!! I asked about his background and he informed me he’s a Marine here from TX!I am waiting to buy but did turn in my vehicle (it was a second car). It was a tough decision because I really loved that car :-) but I know I’ll be buying something else thru Brett soon! Brett made this process so easy and w/o any type of pressure! Thanks Brett!! ...Stacie C. from Canfield

Service department are the most unfriendly people Ive dealt with. Nobody seemed to know anything about my car, what was wrong with it or who was working on it. Couldnt even tell me that they had to jump my car to move it to the parking lot from the service garage. Then when I picked my car up the battery was dead and had to buy a battery from them. Not impressed with the service department at all.

If you need a vehicle, ask for Brett Clark. I absolutely hate the car buying process. Brett made the experience a great one. Very knowledgeable and such a nice guy. No pressure and made the process very easy. Not to mention that he came in on his day off to finish the paperwork!

I came here after a rather disappointing visit with Kia of Boardman on my quest to find a new car. I was greeted warmly and handed over to Tyler who took great care of me. Ross was phenomenal at findind me a car. He listened and he delivered. Don is an awesome presence and Robert Cunningham was diligent about finding the perfect car for my daughter (who is in college and buying her 1st car) whom I brought back the next day after buying my car from Acura of Boardman! Yes, my family bought 2 cars in 2 days from Acura of Boardman!! Bring your family to Acura of Boardman. They will take GREAT care of you!

First time car buyer wasn’t sure what to expect. Matt made it very easy for me and was professional. Bought a nice Outlander

They were kind helpful Great job

Absolutely great experience working with Brett Clark, I’m am driving my second Acura now and will 100% work with him again when I am ready for my third!

Unprofessional and inattentive sales staff, worst experience with Ronnell - who I corresponded with and then changed the deal when I was ready to purchase. Dirty showroom. I would never recommend the Acura dealership. I took my business elsewhere and everyone at the dealership did not care.

Ron Elkins was very helpful and helped me try to learn everything about my new ride & made sure he went over every detail on the suv so that I understood my purchase, I really appreciate him having patience and time with me and Johnny Litman helped me get a better rate and deal their dealership is the best! I really appreciate these guys. Thank you soooo Much I am so very satisfied!

I had a great experience here! Tyler did a great job explaining everything to me and helping me through the process!

Tried selling me a car for $15000 more than the MSRP sticker price. What a joke. My business went elsewhere.

Just went in to look, no idea what car I wanted. I told Brett I wanted safety and low miles and he put me in a kicka$$ mirage in only a few hours. Will be telling friends about this place

Great service, great people, friendly atmosphere.

My Salesman was super nice! I fell in love with my new car! Would recommend this dealership to my family!

Travis and Johnny helped us with the process of our car buying experience. They were both extremely helpful and knowledgeable. Thank you Acura if Boardman!!! Love our new car!

My grandmother went in to purchase a car and the salesperson tried to take advantage of her. Online, the car was listed for $30K, and the salesperson said to her Its originally $42K, but I can give it to you for $38K. After some haggling, she was about to buy for $36k. After finding out the online price of $30K, she ended up purchasing the car for $32K. Either she was about to be taken advantage of (and partially was), or the salesperson was inept and didnt even know what kind of car he was selling. She said the salespeople were at least nice, hence why she wants the review to be 2 stars. Dont trust them!

I had the pleasure of working with Mike at Acura of Boardman. I would like to thank him and Ross (manager) for their assistance in finding the MDX that I really wanted. Mike made the purchase of my car as stress-free as possible and he was very accommodating. Acura of Boardman is all about customer satisfaction. They really value their customers and it shows. I truly appreciate Mike’s help. I can’t thank him enough! I

The professionalism and customer service of the staff is significantly terrible.I purchased an Acura MDX. After being disappointed about the road noise and feel and touchy brakes l requested within 24 business hours to rescind the deal or work something out. I was never offered to up grade or even look at the vehicles problems.After being avoided my husband got involved and avoided too. It took them three days to tell us what they would be willing to do. Basically, they offered me a trade in value far less than two GMC/ Chevy dealers that I got offers from. I would be buying my car back for $6K more than I owed on it when I traded it in. They never even asked to inspect the vehicle I was unhappy with.I was told the deal couldnt be undone. I understand OH law does not protect a buyer, but when I shared my situation at the GMC dealers, both assured me they do not do business that way. I would be offered to change to a different vehicle or ultimately get my trade back if that unhappy.When I told Acura of Boardman that two dealerships said the deal could be rescinded and new MSO sheet requested I was told by a sales person anything is possible if you try hard enough. Moral of this story...buy from a PA GMC dealership! You wont be sorry... I traded the Acura in with 285 miles.

Great and knowledgeable staff. Love my Acura MDX.

Customer service was on point!

Attentive sales staff.

Although it doesnt look like Ill end up purchasing a vehicle from Boardman Acura YET due to my own bad financial choices on my last car loan, I wanted to give praise to Mike Dibernardo who has been working diligently with me to try to find the right deal for my circumstances. Mike has been transparent in his communications, willing to go out of his way to get me information, followed up in a regular and professional manner, and has been an all around good person to work with. I really appreciate the way you handle your business Mike and I hope to do business with you soon.

I had a very good experience here. I bought a Jeep Cherokee from Acura of Boardman, my first Jeep ever. Ronnell Elkins in sales was so helpful and made car buying painless. I would recommend this dealership and to ask for Ronnell 😊. Thank me later!

Best experience Ive had at a car dealership PERIOD. They treated me like a king. We got right to business and they gave me the best offer right out of the gate. No games, no shenanigans. They really know how to take care of people and will do whatever it takes to get your business. Just to put it into perspective, I live within walking distance to an Acura dealership in my home town, but all they wanted to do was play games. So i chose to drive over 100+ miles to do business here instead and it was well worth it. Every person I met was a class act Mike, and Ross are great people and went above and beyond my expectations, and I cant thank them enough. Youd be crazy to do business anywhere else!

Thanks to Jeanine for helping me with the purchase of my new Mustang! Jeanine was patient and helpful. She answered all of my questions and made me feel very comfortable. She followed up with me as promised. Great experience at Acura Boardman. Thank you Jeanine!

Amazing service, purchasing a car from Acura Of Boardman, was the easiest car purchase Ive ever made.. they took care of every need! Very nice, took the time to give me all of my options, and was never pushy, and was always there when I had questions or concerns! I would recommend this dealership, Don, and Robert were top notch, everyone there are top notch !

Originally I wrote a great review online about this dealership wanting to refer anyone I knew to them. Two days after buying my vehicle I discovered a shaking when going 70mph along with a daytime running light that was a different color from the others. I contacted the dealer on Monday to make a service appointment on that Friday (plenty of time for them to prepare for my issues). Friday’s appointment came along. I sat there for 2 hours and I was told my tires shake because of the type of tire I had. Mind you we were also told these were brand new tires by the salesman who sold us the vehicle. I was also told I would need to have a whole new headlight replaced by Jeep and that would come out of my pocket. What I was not told was that Acura of Boardman never had the key to my locking lug nut. Therefore the balance on my tires were never checked. I’m now stuck having to go to a Jeep dealer to obtain this key and pay anywhere from $80-$300 just for that and until I do that the shaking cannot be fixed. Acura of Boardman is so unwilling to help I will never refer anyone to this business.

Ross and Felix were fantastic to work with. Fair price, great deal on trade in, made it very easy to buy a new SUV!

This dealership is very dishonest and deceitful. I called this dealership looking for a price on a vehicle. We agreed on a price and it was even the best price offered. I drove almost an hour to go to the dealership to drive the car and finalize the deal. I even sat down with the sales manager, Ross and arranged to get the car. The next day, the sales person called me to get my application for credit and then called later to tell me that the manager, Ross, cancelled the deal. Apparently, they wanted more more!!! I called the sales manager who explained to me that he was upset because I had called another dealership and asked them if they could beat his price, however, I called him and made a deal based on the price another dealer gave me and he had no problem when it was reversed.Either way the dealership wasted days of my time and in the end made false deals and promises they never intended to keep. Beware if you shop this dealership. They are honest in their dealings or offerings.

The waiting area is immaculate! The people treat you and your children well! 😘😘kisses to them all.

Stock photo. No features on vehicle. Dom dropped the price by $2000 straight away and there was still 2k to play with...from $11995 to $10000 as a starting point...I could of got him to 8k i do believe? Thats all the vehicle is worth after research.Buying a new Acura is probably the place to be...I wouldnt buy used there period.

Just purchased a car from Mike, he answered all of my questions and was very professional! He was patient and made sure that I got everything I wanted! The service team was awesome as well, thank you guys! Best experience at a car dealership I’ve had. Will definitely recommend Acura of Boardman to anyone trying to purchase a car!

If you need to waste your time? Or you want to be treated as a low class person? Well come to Acura in boardman, they wasted my time and patience, they told me I would be 100% approved on a car,now they say that if Im looking for another options (I just wanted the car I asked for and they have told me I would get approve whit no inconvenience) guess not....ask Tim if you want to lose your time and patience he is the best of best.

Had a great experience at Acura of Boardman where we just purchased our 2008 Acura RL. Salesman Jon Ransom was great from start to finish! Extremely helpful and committed to making us happy with our purchase! Everyone we spoke to (Jon, Jerry, Ross, and Marc) was courteous, helpful and thorough. We would recommend this dealership to anyone looking for a great deal and exceptional customer service. Thanks again Acura of Boardman! You will definitely be seeing us in the future!!

Was just out browsing and stopped at Acura of Boardman. Jeanine was on her first day. She was very helpful and had found all the answers need to help me make the right choice. If you need a car please stop that Acura of Boardman. She make you feel like family.

Bought my 2014 Impala from Matthew Kelley down at Acura of Boardman and I had the best time he treated me so well, he is the best sales person ever! I love the whole sales team also, they are very friendly and professional! Ross, William, Johnny, Bobby, and mark! Now you know you if you remember all of the names of the sales department They are doing something right. I wont buy from any other salesperson or dealership ever again oh My They treated us so well!

My first visit to this service dept with an older car and a minor problem. I was treated like I had a new car with a major issue! Very respectful, courtious, and professional. Repair took about an hour, as projected, I was given a new loaner car and had my car back on time and sparkling clean with a service bill that was under the estimate.I would recommend this service dept to everyone!

If I could rate this dealership a 0 I would. We came in on a Saturday looking at a used truck they had. When we walked in they had tables filled with wings and trash from what looked like a random staff party. To make things even more awkward- we waited for a salesman as another round of food came in for everyone. They all conjugated at the salespersons table next to us laughing and talking so loud to each other we couldn’t even hear each other. Then... the third round of food and drinks came in. All while we weren’t even offered a water.The used car manager wouldn’t even appraise our trade until “they had a deal on the table”. We explained to our salesman that we weren’t interested in a deal without knowing the amount they were going to offer on our trade. We sat for about an hour going back and forth and watching the sales staff eat and drink everything possible to be delivered. Then we are told that we aren’t going to get an appraisal for our car until we have a deal. Apparently this dealership isn’t worried about making money. Guess that’s what happens when you go to a dealership the first day of the month- very disappointing. I wouldn’t go back if you were giving me the car for free. Don’t waste your time here- make the drive to Bedford Auto Mile- these guys in Boardman obviously don’t want to be bothered with your sale.

My family and I have purchased 6 vehicles there and have always had a great experience. The sales department is very professional and the service is second to none, the Acura and Mitsubishi master techs have been there since the 90s and know both car lines better than anyone. If you own an Acura or Mitsubishi or are looking for one. Check them out!

Bought a new 2020 RDX with SH-AWD and tech package. It was a very pleasant experience and I was literally in and out in no time. The person I worked with, not only explained important features of the vehicle (I already own an MDX) but also gave me valuable suggestions. As an Acura owner I got a great discount too. Extremely happy to have purchased from Acura of Boardman. The manager I worked with is Ross Harris and a couple of other people helped me too to make it a pleasant experience. —- Ahsan Sharafuddin

This place will RIP you off, and wont fix what you paid for, overly priced, and then new things you did not go there for start going wrong.

Me and my wife bought a new vehicle a few days ago and absolutely love it and the experience we had in our purchase. Highly highly recommend this dealership to all my friends and family. Will buy all my future vehicles from Acura of Boardman.

I took my acura here to have the ignition switch replaced. There is a recall on the switch and the car has been shutting off while driving. The guy says the switch was already changed. It had to have been changed with the previous owner of the car.He says theres nothing he can do unless I pay $105 for a diagnostic test. ARE YOU KIDDING ME? Driving the car is endangering my childrens life, my life, and other motorists, and you want $105? Theres a RECALL. By law it is supposed to be replaced for free. Im not a mechanic, but I know that a bad ignition switch is a reason for the car to shut off while driving. The switch is recalled for a reason. I am beyond disgusted. I guess making $105 is more important than doing whats right.

This will be the second time I had nothing but problems with the service dept refusing to do a recall or warranty work on my Acuras. First time they said it was because I didnt buy my new Acura from them and told me to take it back to the dealer that sold us our car. This time I had a seat belt go bad thats lifetime covered according to Acura America. They told me repeatedly they ordered the part when they didnt. They finally admitted after 4 months of me calling to see when the part was coming in. They are not going to order it or do the job under factory warranty. The service dept manager gets boligerant with you on the phone. Claims the only person higher to talk to than him is God himself when I asked to speak with someone above him. This place is the worst representation for Honda Acura Ive ever seen. Ive owned Honda Acura all my life. I am considering switching brands now.

Wow. What a great atmosphere, professional, yet caring employees, and a fun car buying experience. Will do more business with them in the future, and will refer family and friends to this dealer. I havent had this much fun in a long time. Thanks to Jerry the owner, and Marc the general sales manager.I love my new MDX

The day I was to pick up the vehicle Chip calls to tell me to hurry up as they were going to sell it to someone else.Chip talked about himself for the entire test drive, and couldnt show me anything on the car because he was clueless. Chip adjusted my seatbelt from the back seat and nearly strangled me. My belt was fine. I didnt ask him to touch it especially while I was driving! In the end I got the car, but had to go straight to the gas station because there was less then a quarter tank left. We only fill it for new cars. This is after being seriously sick in their office and having to wait an additional half hour after signing to leave with no explanations. Pathetic. These are only some of the many customer service issues from this facility. I will never return or recommend them.

The service at Acura of Boardman was so great. I purchased a 2012 Fiat 500 from Matthew Kelley he was the best salesperson ever!! Highly recommended going to see Matthew Kelley down at Acura of Boardman love my car ;)

Had an awesome experience with Acura of Boardman Ohio. Very friendly and not pushy. Id recommend this dealership many times over. Thanks to everyone that was involved in my new car purchase. Sandra Borell

Purchased a Ford f150. I have purchased a lot of cars over the years. Don was a very good saleman and no BS. Transaction was smooth and I love the vehicle. When my wife is ready for a new Acura I will be calling Don

I bought my USED rdx from Matthew Kelley. I got a great rate, a great deal, and was treated very well. There was no nonsense just hey this is what I can do for you! I love not having to haggle and go back and forth. Matt is young and very energetic to help any customer out. We send our friends and family to buy from him also. Go see Matt at Acura!!!

Excellent service! A painless buying process, very efficient and friendly! Would definitely recommend!

I absolutely love this place!! Ross and Johnny are the best!! They treat you like family and take the stress out of buying a car.

Just bought a 2017 MDX, Ron was amazing to work with!

Johnny delivered. In and out. Easiest car buying experience...so far.

The service at Acura of Boardman is outstanding. I have been shopping for a car for months. The team is very helpful and willing to go the extra mile.

Always a great experience dealing with the guys at Acura of Boardman. Honest, fair, and upfront. I have leased two vehicles with them and will continue to give them my business going forward.

I found a car they had listed online, the manager spoke with me and described and FaceTimed me to so I could see the vehicle before I arrived. This helped. Lot as the dealership is 90 mins away from my home. When I arrived the car was inside the building as rain was pending and they wanted my experience to be effortless. The whole staff, manager and salesman were professional, knowledgeable about the vehicle that I did buy! 😃. They price their cars competitively and are thorough and quick with the paperwork for the purchase. I love Acura brand and will always look first at Acura Boardman for future purchases!!!

Very shady finance manager and deceptive sales practices. Stay away from this dealership if you dont like to have your time wasted. They out and out lie to you. My daughter is a first time buyer. We went there one week ago. She didnt qualify for the vehicle she wanted because of her income, so we left. A week later I get a call. They said they had a car for her and she was approved at around 9% or close. After wasting our entire morning it turned out she WAS NOT approved. Unless she wanted to pay 22%! The salesman even came to my house! Liars.

This car dealers sales are too harmful and the price is so high. Without buying a car from him, my credit will be worse. Its really immoral to put information into more than 30 banks to apply for loans and make low credit.

Bought a car from Tyler, he got things done fast and got me the car of my dreams! even took the time to explain all the ins and outs of the car too. will be my dealership for life!

Best Used Cars in Eastern Ohio, I worked with Dave very stand up guy. The vehicle could not be told from new! They take pride in their product.

Having an issue with my vehicle unfortunately had to get rid of it. I did not have a vehicle for at least a week, until I received a phone call from ross hariss who the GM of Acura Boardman and he mentioned all these great programs that can prevent that I went in and they were able to get me into a vehicle ! Great customer service and friendly staff

AJ Sitko went above and beyond of what was expected. My wife was driving and hit something that destroyed her car in front of the store. She pulled into service and without hassle AJ and his team put a spare on. I appreciate the help and would recommend him to anybody.

In the process of buying my first car Matthew Kelley is extremely nice he made sure that I fully understood everything being that I know absolutely nothing about cars ! He is always sincer and I LOVE how he always ask how Im doing and its not just strictly about business he seems to really care about his customers would recommend Acura of Boardman to EVERYONE

I brought a coupon in that was not expired that said less than 30 minutes, with no appointment, get an oil change. The rep looked at me like I had 10 heads and said we dont honor that. I was shocked. He said we stopped doing this, I said it wasnt expired. He recommended I set up an appointment going forward and plan for an hour. Very strange.

I bought a car through Jerry Sandford the owner, the vehicle was great! I love it this is the 2nd vehicle I have purchased here. Great atmosphere. Great people. No hassle sales!

Bought my new Acura TLX from Matthew Kelley! He was amazing go see him! His manager Ross is also very involved. I got a great deal and Matt Kelley treated me very well. I have referred all of my friends and family to him! Go see matt! :)

Just bought at new RDX from Matt Kelly. Good experience. Matt was very helpful and thoughtful about the entire transaction. Staff there is very good.

They associate with folks who take advantage of us who have inferior credit. $14,000 for an 8 year old Honda with peeling paint and 96k miles.

A few years ago we purchased an Acura TSX from Acura of Boardman and were so impressed with the whole experience that we returned to purchase our next vehicle there as well. Our salesman on this most recent purchase, Ross Harris, worked with us to find the right vehicle at a price we were happy with. He respected our time as busy professionals and spared us the games that many other salesman and dealerships play. His communication with us was wonderful and his lack of pushiness was refreshing. The whole transaction was EXCELLENT and we are thrilled with our purchase. As far as our TSX, the service department at Acura of Boardman is second to none--they take excellent care of the vehicle AND the customer. They are prompt, professional and knowledgeable. We have been more than satisfied with our service at Acura of Boardman.

Bought an MDX from Matt Kelley!BEST EXPERIENCE EVER!Go see them, and you will see why I took time out of my night to write this review! :)Thanks guys!!!

Most excellent. The service was done correctly, issues were brought to my attention, and the staff were very friendly and pleasing.

I bought a Mitsubishi mirage Jared was awesome...in fact everyone made my very first buying experience awesome..mi would recommend them to anyone

Purchased a vehicle here. Best sales service ever. Quick and easy.

Great place! Super easy to buy a car!

I purchased a 2012 TL SH-AWD new from this dealership. Denny was fantastic. He followed up religiously to make sure I was satisfied. I still own this vehicle and have had zero problems with it. Earlier this month I purchased a TL SH-AWD from another dealership for my son. The carfax reported that service was done at AOB. I called Travis to confirm and he was so helpful for a sale that would go to another dealership. Travis confirmed all the work and detailed even more history on the vehicle to aid my decision to buy. AJ was also very helpful in the process. I would highly recommend sales, service and Acura vehicles fron Acura of Boardman.

Driving all the way from Pittsburgh was the right thing for me. Great staff, service and car for the right value.

GREAT CUSTOMER SERVICE! HIGHLY RECOMMEND DEALING WITH THEM!

I bought my new acura here, from Don Sewall, had a great time and got averything i wanted, everyone was very nice and made me feel very special, I love dogs and Don made sure i knew he was a bulldog guy.Don took me back to service before i left, allthe service guys were very nice and i look foward to coming back, im very happy

Does not stand behind their product or word.Sale means more than customer satisfaction UPDATE. Monday the manager call said he want to make things right. Dont get your hopes up havent heard a thing in three days.

Johnnyon the spot litman did a fabulous job, would recommend going to see him for a new/used car!

We were shopping around for a newer vehicle, not necessarily brand new, when we wondered into Acura. We didn’t want the pressure from salespeople, as we were still in the “browsing” mode and checking out all our options. Chris was available for questions, he was courteous knowledgeable and patient. He took his time in helping us and didn’t make us feel rushed or pressured to buy, and also asked us many questions so he could know what we wanted and how best to work with in our budget. Although we went in with intentions of not makinig a decision right then, we decided to purchase that day.We were pleasantly surprised to find out that several of the “options” we were looking to have in our vehicle came standard in all Acura’s as well as options we never even considered due to the costs incurred to upgrade on other non-Acura vehicles.Chris was incredibly helpful, very professional and made us feel more like old friends then just clients. He took the extra time to help us activate and personalize the remote, navigation and phone systems, which without his help probably would still not be activated. We have been very happy with our new car and have called Chris several times after the purchase to ask various (and sometimes dumb I’m sure) questions, and he has still made time for us and continues to make us feel that we’ve made the right decision buying from him. We have referred many family members and friends to him, and will continue to do so.

Great service nice people

Had a Team Honda Purchase Program certificate for a 2017 RDX with Advance package. Certificate clearly states the vehicle I was eligible for. Received a call July 28th from Chrissy who wanted to make my experience super smooth and easy. Their website showed six 2017 RDXs on the lot, one with the advance package. Was traveling on business and could not get in, but received an email from Robert Whetstone on August 1st saying it was last day of the sales month for them and he wanted to help with the deal. Called Chrissy to verify the car was still on the lot and she said yes it was. Their website showed it was also still available. Drove out of my way only to be told by Robert they had no 2017 RDXs for weeks. Clearly this reeks of the old bait and switch. Get you in by lying about the stock to try and negotiate a different deal. It is a shame that the high quality of the Honda/Acura name is being sullied by such a low quality dealership. I called several other dealerships looking for the vehicle who were all very honest about not having the vehicle available. It should have been that simple. Its August 2nd and their website still shows same six 2017 RDXs on the lot. I guess hitting the delete key on their website is too difficult for them. Buy Honda. Buy Acura. Just not at this dealership.

They do no work on the price at all, however I did buy a vehicle from them, it was fairly new so it had no problems but it came with no floor mats they were to order them 3 weeks ago and here I sit 3 weeks later with no floor mats still. You call and they give you bullshit everytime. The car they sold me they were in such a hurry to sell they didnt wash it and said oh well give it to you when were open longer, yet to see my clean for sale wash yet. And on top of that it was a truck, and they gave it to me with 0 gas the light was on I was surprised I made it 100 yards to the gas station. Told them about it and never even offered to put a dollar in it afterwards. I strongly do not reccomend this dealership. Terrible experience. Very pushy salesman. Bad attitudes all around. Never againUPDATE *still havent got them*

Purchased a 2012 acura tl from Johnny Litman who was very knowledgable about the vehicle and its features. Johnny was great to work with, had a stress free experience and would recommend to all and to all a good night. Thank you

Excellent

The Service department is amazing! Quick fast and very caring. I love Scott, Cheryl, Kallie, and Bill! They are honest with you and I have never over payed for my service on my 2016 Acura TLX that I bought from Will hopkins and Matt kelly! I highly recommend Acura of Boardman Sales & Service!

Ive been coming to this dealership for many many years with my TL and MDX. The service department is great and I would rate the a 5 star. It a shame they are associated with the sales department here. I bought another MDX (new) from Florida and when I stopped in to have them show me a few things on the new model, first words out of the salesmans mouth was who did i buy it from - told him it was shipped from Florida (keep in mind my TL and other MDX were purchases here). He leaves for 2 minutes to return and say there is nothing they can do to help me and I should have bought it from them!!! I explained my history with them and how I will continue to get it serviced here and he became more rude!! Would not recommend their sales dept. to anyone!! I explained they were the face of Acura and he was a complete idiot! Go elsewhere for good sales service.

We purchased a 2013 Acura TSX from Acura of Boardman and we couldnt have had a better experience. Our sales consultant was knowledgeable about the product and the models that we were comparing to the Acura TSX. No pressure and a great deal on financing! Thank you to our sales consultant Erin, Tom our finance manager and the Owner Jerry for taking such good care of us and our needs! A true highline experience!

Ive been bringing my 2010 rdx here for routine oil changes for their express Saturday service. The past few times, I have waited 2 hours. This time I was supposed to get a car wash after the oil change but found out after 30 mins that the car was still waiting to be washed. I then learned it was because they were all eating lunch in the back while I was waiting with a six year old. This is my last time here. After 3 acuras anf 60 dollar oil changes they just lost a good customer.

NOT TO THE ACURA STANDARDSI was looking for a specific car in a specific price point-- and Boardman Acura had the vehicle (and had it for a while). I made contact with John as my sales person-- and he was overall helpful. However, being as I was looking to travel about 350 miles (7 hours) -- I asked him to send me some pictures of the car and the overall vehicle-- and more specifically any scratches or conditional issues not on Autotrader. He sent some pictures, including damage that he stated was new damage.After a week of being in touch -- and several days where I did not get a response (it appears he was off) -- I had to make a decision to go up or not go up. I called and spoke to a sales manager-- told him that I was working with John-- and that I had requested and still had not yet received a purchase contract. He stated he was busy with other people, had no idea I was going to look at the car-- and he would send one when he could (he never did).When I got there-- I inspected the car. There were some scratches that were not disclosed. However, being as I had to get home-- I decided to overlook these items. I had obtained financing through my credit union and it was a MASSIVE hassle to get the dealership to accept it (took about 90 minutes, with my credit union making the suggestion that I may be forced to obtain dealership financing-- and then refi with my credit union).After the whole financing got handled-- it was time for me to get ready to leave. I noticed the car was not properly cleaned (finger gunk in the gear markers and a sticky cup holder --among other issues). The sales rep took it back and had it recleaned-- and it was still poor. The car was missing mats-- so he gave m e rubber mats-- but after I took off the plastic cover from the car (re)wash-- I noticed that there was a massive divet in the mat.As small as it is-- they did not even fill the tank with gas-- which is something that even the lowest dealerships do.At the end of the day-- the car appears to be a good car. However, Im disappointed that a dealership that carries the name ACURA -- acted more like a side road dealership.

I recently purchased my first new Acura MDX my salesman Chris showed me car buying does not have to be an intimidating experience it should be a good experience providing a good feeling… I must admit I was prepared to fight and stressed all day prior to arriving, the dealership was busy and as I saw the salesman walking up I quickly ignored him and stated “I’m only looking” to which he assured me was he was there to assist me and answer any questions.After learning several aspects and features of Acura I agreed to sit with Chris and learn what options I would have available to me. I felt welcome and enjoyed not being talked down to or feeling I was being taken advantage of… Chris explained the steps we were going to go thru to better structure my options. We then proceeded to discuss my situation and goals.I then learned that many of the thing I was looking for were standard on all Acura’s such as leather, moon roof, backup cameras and all wheel steering as well as voice command controls!Chris then took the time to activate and personalize my Remote, Navigation and phoneA short time later I was smiling and very happy with my New Acura MDX!!!I promised to refer someone to him given the professionalism and personalization he provided to me… That referral came three days later when my daughter saw my new car but believed she had no options given she was currently leasing.She now has a New RDX lease 