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Sunset Systems
663 S Hewitt Rd, Ypsilanti, MI 48197, United States
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Sunset Systems
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Ga
Review №1

Came in with an issue about my pc, and the guy working was so so helpful and kind (despite it being one hour before close)! It also turned out to just be a 15-20 minute issue, and was solved quickly! Thank you again : ) !

Ro
Review №2

This place is close to my home so Its conveniently located but its the A1 people who will keep me as a loyal customer. I would happily go elsewhere if that wasnt the case. Peter is absolutely awesome! If you need anything for your computer the staff is knowledgeable and helpful. The price is right and the service and professional is outstanding.

Je
Review №3

They are the nicest and most fair in labor cost out of everyone. Everyone else add labor charges you dont need. Best buy and other repair shop for computer repair was 2 times and even 3 times more expensive because run diagnostic and charges 100 to 200 dollars ridiculous when you didnt want or need it. Sunset gives you what you want and completely honest about your computer.

Ti
Review №4

Met my urgent needs reputable, quickly, and very reasonable price tag!!

Je
Review №5

Service was great, very reasonable price, they rescued my older laptop so I dont have to shop for a new one. Priceless!

Ja
Review №6

The owner is really cool. He has the patience talk to you about your computer explain everything is explain the parts when youre asking certain questions about cards his recommendations on what you should and shouldnt use and its very helpful hell even look up parts for you to tell you whether or not itll work or not for your computer system.

Ri
Review №7

Ive had these guys build me a couple PCs now and theyre always quick, the cables are organized and they charge very fair labor costs. Ill definitely be doing more business with them.

Ji
Review №8

My wife and I have been very happy with the excellent service and very reasonable prices.Peter has gone the extra mile to be helpful.

RE
Review №9

I have been a client since 2013. Excellent service and knowledge. Though their chain of communication could improve. I get all of my gear and repairs from them and have not been disappointed. I recommend them to all of my friends and colleagues. Prices are great, they do business the right way.

Te
Review №10

Excellent! Anyone who owns a computer needs to go there for any repairs!

Ja
Review №11

I brought my desktop computer to Sunset Systems after a storm took out my power and it would no longer boot up. Peter and Julia offered to diagnose the problem for free. When they had narrowed it down to a few possible components, I decided to leave it with them so they could check each individual component for the problem. They discovered it was the CPU that needed to be replaced. Unfortunately I had a rather expensive one in my computer and replacing it would cost at least $350 for a brand new one. Peter was very helpful in explaining the different options I had (downgrading vs. keeping the same one) and all of my price options (new vs. used). They worked within my budget and were very quick in getting the new part shipped and replaced for me. They only charged me $30 for all of their work! I cannot recommend them enough! Very honest and helpful people. Thank you!

Cl
Review №12

Great place to get computers and have computers fixed

Ch
Review №13

Great service

Jo
Review №14

Very knowledgeable and excellent service at a great price.

Ja
Review №15

Very cheap and very good at ACTUALLY FIXING YOUR COMPUTERS compared to other BIG MOUTH COMPUTER REPAIR SHOPS IN AA AND YPSILANTI!

Ju
Review №16

I had an issue with some replacement ram in my PC and he looked at it and figured it out within 2 minutes and didn’t charge me a dime, I would recommend this place to anyone who needs work on ANY computer, definitely go here before anywhere else.

De
Review №17

Went looking for a computer monitor and found one for a very good reasonable price.Will definitely recommend this place to anyone and everyone .

Br
Review №18

Great people to get your computer fixed very fast! Repair costs are fairly cheap as opposed to the Big Box Stores!

al
Review №19

Sunset Systems came to my office and analyzed what I needed to run efficiently... While at my office they noticed my computer running slowly and took it back to Sunset Systems office... when returned, computer ran faster and gave me few good pointers.. Sunset Systems furnished my office with efficient layout of computers and phone system... They have repaired my computers and laptops and I am very pleased with their service team and technical support... HAPPY CUSTOMER- Allen Elmer

Fu
Review №20

I could not believe the high quality service I received for such a low price. These people go to all lengths to be helpful and supportive. AND they are very patient with customers who dont speak tech. LOVE THEM!

Te
Review №21

Excellent service and a great guy behind the counter

Jo
Review №22

This is an amazing repair and sells group. They are fair, authentic, helpful and kind. I highly recommend and they will be my ONLY computer geeks. Thanks Kim for the referral.

A.
Review №23

I came to Sunset computers two weeks ago, and as busy as I am I really wanted to take the time out to write a proper review/thank you to the folks that work there. Two weeks ago my computer screen shattered, and I was desperately looking for a place that could fix it (its a touch screen so it apparently needed special attention/equipment). I was calling all these local spots just going through google searching repair shops, and most places had a fee just to see the computer- not to fix it, but just to examine the damage. I can appreciate that time is money, and so I dont mind a fee in theory, but in most businesses consultation is generally FREE. Getting a quote should not cost you money in most cases. I ended up calling Sunset Computers, and right from the get-go their employee Alex Fisher asked me a series of questions to understand what the damage was, and he was just so professional and sensitive towards my ordeal (and anyone who has broken their computer or phone feels like it was an ORDEAL lol even though obviously it is not the end of the world). Alex recommended I come in, so he could assess the damage (free of charge), and also gave me practical and genuine advise on the phone. I did not feel they were in the business of taking your money, I felt like they sincerely wanted to help. The store is in Ypsilanti which is a drive for me, but it was worth it. They were just as nice and accommodating in person as they were on the phone- and most importantly they were HONEST. They told me what they could fix, and what they could not- and in any repair shop situation that level of transparency is rare, and deserves 5 stars on its own. I was so pleased with their service, and I would recommend them to anyone without hesitation.

Co
Review №24

The staff was absolutely wonderful. I am so glad to see they are still in business, in this day and age. I highly recommend. Cannot go wrong.

Li
Review №25

We had a great experience getting our computer fixed at Sunset. Alex kept us apprised of how repairs were coming along at each step. Will definitely use again.

ke
Review №26

I have been going there for many years. With my input, they have built two computers for me. Over the years, they have given me invaluable technical advice, upgraded Windows releases, cloned and added hard drives, and fixed a computer that had conflicting error messages. Their technical people have a lot of knowledge. If they dont have an answer to a problem, they know where they can get information so they can solve it. Maybe not everything but they have in all my dealings with them I would strongly recommend Sunset to anyone. Their prices continue to be very reasonable regardless of the effort needed to complete a task

Br
Review №27

Had my laptop screen repaired, quick service, fairly priced. Definitely will go back for any other repairs.

Ma
Review №28

Incredible service, great prices and a pleasant, knowledgeable and accommodating staff. I could go 1 mile down the road to a place on Jackson, but Sunset blows them away,.

Vi
Review №29

Alex was very helpful and I did have a Virus and he only Charged $29.00 and told me if I have any other problems come back. I did come back and he did not change me any more money. Alex knows his stuff and Very professional. Thank you for all your help.

As
Review №30

Both times ive been here ive gotten quality service for low prices. I would come back here for any of my computer or hardware repairs. Your not going to get a better deal in the ypsilanti area.

Pa
Review №31

Been getting computers from them since 1992, great service.

Gr
Review №32

These folks always go out of their way to help ... appreciate their service!!!

Co
Review №33

Absolutely trustworthy, theyve done wonders with my pc. Fantastic service. Would use them over any pc service in town.

om
Review №34

Friendly and knowledgeable.

Ma
Review №35

Great service!

Ki
Review №36

My only go to place for computer repair

Information
4 Photos
36 Comments
4.8 Rating
  • Address:663 S Hewitt Rd, Ypsilanti, MI 48197, United States
  • Site:http://microstore.com/
  • Phone:+1 734-533-4308
Categories
  • Computer repair service
  • Computer consultant
  • Computer store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:12–4PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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