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Harbor Freight Tools
2399 Ellsworth Rd, Ypsilanti, MI 48197, United States
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Harbor Freight Tools
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Jo
Review №1

I wanted some hitch pin clips to connect the treadles on the loom to the tie ups. I was able to buy them at harbor freight. They have an amazing assortment of tools and associated parts. I particularly like the kits that contain various sizes of parts, so you can select the best fit. So I bought a few other things while I was here. The only downside is that they are one of the businesses still requiring that you wear a mask.

To
Review №2

Popped the box off to do a quick visual on the tool box before leaving. Didn’t see a dent until I got it to work. Be sure to look your tool box over REAL good before leaving

ra
Review №3

Tools at cheap prices. Great place to find a tool you may not use often and dont wanna spend a ton of money on.

Ja
Review №4

Great products!

Ry
Review №5

The most affordable prices in the area. If you just need a few things, and/or are on a budget, this is a great place to finish up a job. Maybe Im imagining it, but I feel like the quality of products is improving.

Ro
Review №6

Another of about everything that you need in tools, and more. Their quality in tools have improved over the years.

Je
Review №7

The staff here is always really great, the quality of the items is inconsistent.If youre a DIYer like me where a tool breaking on a job just means a personal project is delayed for a few days with no real consequences then this place can save you a lot of money. I recommend buying a new tool here for the project on which youll need it and if you use it enough to break it then buy a good one.The quality varies a lot between and sometimes even within segments. Their engines, clamps, hand tools, adhesives and painting supplies are all great and priced well. The powertools and powertool attachments are very inconsistent even within brands. Oscillating tool attachments and jigsaw blades? Terrible. Circular saw blades and drill bits? Fantastic. I have a handful of powertools from here, like my reciprocating saw and oscillating tool, that I have used often and have lasted years now. I had a power drill break and a jigsaw become very loud within the first project in which they were used and a rotary tool work only at the highest speed after a year of use. All 6 of these specific examples were from the Chicago electric brand. Anything drillmaster is terrible and should be skipped.The very friendly return policy, helpful staff and pricing more than compensate for the shortcomings.

Em
Review №8

They have great prices and friendly helpful staff!!! During my last visit their computers were down so they had to check everyone out by hand....

Ri
Review №9

Its a good store but I know I have a little bit of a low credit score I put in for a credit card not asking much maybe $200 to get my credit working again I will pay it back Im trying to get back on my feet then I can come in the store and buy a little things here and there and pay it off and then buy a few things here and there again but they wouldnt give me that chance so dont need for me to shop there any longer

Gr
Review №10

Store was clean without any issues visible.Staff was polite and fast.

Wi
Review №11

Store was fully loaded with everything they carry, very helpful and friendly staff ! I enjoy visiting from time to time to look at the tools and how the quality has changed dramatically on most items .Thanks

Ti
Review №12

Usually have no problems here and the issue is not with the location but with the product I bought. Bought 2 of the same 27gal fortress Air compressors and both had a pinhole in a weld in the exact same spot, looks like a manufacturer defect. The problem was that I made 2 trips to a store further away that had it in stock and borrowed a truck twice to do so, wasting $27 in gas not to mention the wasted time so far. Still need to return the second one..

Li
Review №13

Rock (?) is an exceptional employee. Friendly and willing to help us locate items we wanted.

Da
Review №14

Organized and well stocked. Friendly sales associates. They helped load my truck.

do
Review №15

Didnt have what I wanted. Should have been in stock.

Ji
Review №16

Had the display and cards for tool pick up . Waited in casher line only to be told closest location with the jack was 20.miles away. .. if you dont have the tool remove the pick up slips

ba
Review №17

Great place to shop, tools are great good warranty.

Pa
Review №18

They are friendly and helpful here.

Er
Review №19

Helpful staff, clean store. They even helped load a tool chest into my truck. Thank you!

Jo
Review №20

Terrible customer service and employees allow customers to run around and yell randomly about random stuff as they please. Went in there with my service dog for a specific item and it ended up taking 30 minutes because of some random black lady

Ed
Review №21

Great selection of tools reasonable prices

De
Review №22

Always have want I want. But no coupon this week. Not cool...

Cr
Review №23

Great place for a great price.

La
Review №24

Need more knowledgeable people working there, cant get help from teens who dont know or care where things are located, good if you dont need help finding things or in a hurry.

Ro
Review №25

I bought a 3-Ton, some jack stands, and a torque wrench. The prices were as good as any and the people knew where to find everything. I asked questions and they answered patiently, and I would later find out intelligently (I dont typically buy this stuff). They pointed out that for what I was doing I only needed the $20 torque wrench!

My
Review №26

Excellent deals on tools for short term use.

Br
Review №27

Manager was very friendly and helped me load new tool box in vehicle

Lu
Review №28

Very reasonable prices for tools that a home owner should own. But wont last you for construction work.

Am
Review №29

You can find any tools, face mask, for better price 👍👍👍👍

Re
Review №30

Man this store was so helpful again the prices are so amazing keep up the excellent work

An
Review №31

Good selection. Good prices. Mediocre quality but some things are great deals.

Ib
Review №32

Low prices for reasonable quality tools.

Ja
Review №33

Im an industrial machine tool builder and frequent this place off and when I need something that might not be super industrial strength but their tools get the job done in for a great price

Ro
Review №34

Great people. great manager, clean stocked store!

Pr
Review №35

Jim hooked us up! Just got promoted too

D
Review №36

Good Stock... Personnel very willing to Help :)!!!

Ke
Review №37

Its just like the catalog but you can touch it.

Di
Review №38

Didnt find all I was looking for. Had mask and safety distance.

J
Review №39

Great place to shop for good tools without being too expensive. They have multiply levels of quality for most offerings, and the staff is friendly and will help you find whatever you are looking for. Personally I really love their tool boxes, tons of options and colors and extreamly great value with how well their toolboxes are built for the fraction of what other brands cost. The large toolbox and two tool carts I have have held up extremely well over the years.

He
Review №40

Cheap tools.. Cheap price.. Employees are always helpful.

An
Review №41

The staff was really helpful. They went in back and got an item for me and was very polite to a rude customer in front of me doing a return.

Ri
Review №42

Clean and organized store, found what I was looking for quickly. Friendly staff.

Ry
Review №43

Easy as pie. Helpful staff, and great prices.

K
Review №44

Had just what I was looking for in stock, staff always tries to be super helpful.

Bi
Review №45

I almost always find what Im looking for, reasonably or sometimes amazingly priced.

Ja
Review №46

Its harbor freight, you know what to expect. Staff is good, select is good, etc

Ra
Review №47

Great service. Fast, friendly, prompt. Held an item for me that was high demand.

Ra
Review №48

This store was way better than Westland. Very organized and practicing social distancing.

D
Review №49

Always my go to for inexpensive tools and supplies. Love the coupons I get in the mail as theres always something to get tool wise!

SU
Review №50

Good products and fast, friendly checkout.

Ch
Review №51

Harbor Freights is a good place to find a tool you need quickly, and use for a short time, because of reasonable prices. I have noticed most of the sales people will gravitate to help the male costumers rather than the female costumer. Which is a shame, because I along with many other women like to shop for power tools! For that reason I only gave it a 3 star rating.

Je
Review №52

Lots of tools at a good price

Ja
Review №53

I love that tool store

Da
Review №54

Found what I wanted

Mo
Review №55

I like the fact that they have wide range of hardware items but you it really depends on what youre shopping for. There are great items, reasonably priced and not a bad quality. However, if youre shopping for power tools, I recommend getting high quality products somewhere else even if they cost little more. As far as power tools attachment, you can get many of them here at lower prices. Basically, it all depends on your personal needs.

Ra
Review №56

Good prices. Found what I needed rather quickly without requiring staff assistance. Small store and cramped aisles. Thought I was in line for all registers, only to find out there was no real line. Register staff were adequate.

Ro
Review №57

Great placeHelpfull employeesIn and out fast

Sh
Review №58

Fast safe service and friendly employees

L
Review №59

Super cheap store for imported tools and other goodies. Decent selection of items you might not find elsewhere. Quality is well below any other store, but so are the prices. You get what you pay for. Great service at this location-friendly and helpful employees.

Er
Review №60

No more 20% off coupon

Sc
Review №61

Very useful for that specific tool you need for a job at a great price.

J
Review №62

I called this location today after being treated poorly by the Howell store manager. The sales person at this store was helpful and professional. He even gave me hints about having an item that I needed held for a longer period of time and pointed out a coupon for a nicer version of the item for the same price. This is where I will spend my money even though it is not as convenient as the Howell store. Thanks for the great customer service and I look forward to picking up my item this week!

Or
Review №63

This is a decent place to shop fair prices

Ve
Review №64

Dont forget to use the online 20% off coupon! Good service help.

Do
Review №65

I love this place! I can find almost anything I need there.I bought a portable battery booster and I paid less than a tow truck!

Ch
Review №66

They sell a lot of cheap made in China tools, but if your not using them professionally then they will work just fine, plus they give away a bunch of free small tools, usually something cheap like a flashlight of screw driver set, but still free. If you plan on using the tool everyday for hours at a time then I would suggest buying name brand, but I have not put the tools to the test so couldnt say how durable they are just its what I have heard from others.

Ke
Review №67

Very knowledgeable associates!! Great service when I was in a rush to find what I needed!! Thanks!!

Al
Review №68

I bought several tools here for discounted prices. They honor the coupons you get online. My favorite item that I got here was the handtruck. Comes in super handy for everything. It has held up to everything I threw on it.

6
Review №69

I received help from 2 different employees, the store was clean and organized. The cashier was very helpful and I signed up for the coupons. Great experience

Je
Review №70

Affordable tools and great service

Ri
Review №71

Very helpful employees

Cl
Review №72

Good place to pick up inexpensive tools, that you do not expect to use too much. Though I did buy an electric drill motor that has worked beyond my expectations. That said, I bought drill bits that would not drill through paper.

Ev
Review №73

Very nice folks treat you excellent. A place to go for sure. Very nice place to shop.

Hi
Review №74

Total idiots working the check-outs. They keep you waiting needlessly while they try to figure out why the phone number they entered incorrectly does not work. They should try paying more for better staff.

Mi
Review №75

Great service! We were assisted first thing when we walked in with a smiling and friendly Associate. Our cashier was great too!

Ro
Review №76

Poorest customer service experience at a Harbor Freight Ive ever had. Dont get me wrong, if youre looking for good prices on tools, this is the place to go. They are very good about honoring their warranty - usually. However, with that said, my husband purchased an item and obviously live at the same residence since hes my husband, but since he purchased the item the warranty was under his name. He was at his parents house (we live in a different area) working on something when a tool broke so he sent me up to the store. The clerk told me my husband had to come up since he purchased it. So my filthy, dirty, and by this point mad husband lost over an hour of his time and had to come up to the store to claim the warranty. They did resolve the issue, and my husband is a member of the store club they charge for (which he wont be renewing for this reason) but we just feel things could have been handled differently. Our local store never gives us an issue.

vc
Review №77

They no longer have coupons

Mi
Review №78

I go here a lot for tools, and Ive never had a bad experience. The tools are cheap even though they have a 90 day return policy and the hand tools have a lifetime warranty. Ive also bought the extra warranty on more expensive tools and have had to use it a few times, and they dont give you any trouble about it. I usually get brands like DeWalt for anything I really use a lot or need to rely on, but for everything else... The selection is tremendous and I feel like a kid in a toy store when I go!

St
Review №79

Reasonably priced low end stuff you only use twice a year anyhow.

Ze
Review №80

Always find something I need here! Love this place!

Tr
Review №81

USED to be a nice place to get decent tools at a good price. 20% of coupons were always helpful. NOW the coupons, even the 25% off Memorial Day only coupon isnt good for much. If you plan to buy a package of sandpaper, then by all means, stand in line for 45 minutes, because only 2 cashiers are working. Any thing else you want to buy the coupon excludes it. While waiting in line, I listened to them over and over tell customers that they couldnt use their coupon for the items they were purchasing. Total bait and switch.

je
Review №82

Low prices for decent quality. Its not snap on prices and its not a snap on product but I have been buying tools here for 20 years as a diesel mechanic and they hold up well. Stay away from their electrical products but otherwise go for it.

Ti
Review №83

I think I love you harbor freight..

pa
Review №84

Always great selectionAuburn consulting copier repair service and sales

Er
Review №85

Management (Andrea) needs better customer service training focused on how to grow a business. It seemed, to spite me, she refused to return a $4 dollar item due to no receipt. I told her that I was not happy with the product not working out of the box and needed to be assured that HF will back their products.... She confirmed the product was HFs but felt comfortable in losing a customer knowing she had policy to back her. Customer centered management doesnt behave that way and understands that customers are very valuable. It will cost HF way more than the profit they made off a $4 item since I will not be shopping there anymore. I also informed my close friend who will not be shopping there...we just dont have the confidence in HFs customer service anymore which I value. I called the Customer Service line and they were even worse with the same attitude of policy driven instead of customer satisfaction driven.

Da
Review №86

They didnt have what I wanted., its supposed to be there Tuesday of next week ! Good social distant marking !!.

sa
Review №87

Very clean store everybody was very nice except for a customer that was inthat was very rude because I have allergies and I had took my mass down to sneeze in my hand and use a tissue to wipe my face everywhere what a jerk

Ja
Review №88

Helpful staff, good selection and prices

Co
Review №89

I always love going to Harbor Freight.

ja
Review №90

Friendly helpful staf clean store

di
Review №91

Great tools for the weekend warrior. The professional needs to go elsewhere. Just my opinion.

Er
Review №92

Good selection and low price. Tools are great for a home owner but for a contractor Id spend the extra for the name brand

Jo
Review №93

Too small for what their online presence suggests would be available. I walk out more often than not without the item I came for. And if theres a coupon? Forget it.

Mi
Review №94

Went into this store for the first time last night 9/2/2017 and was happy with the selection of tools and appearance of the store. However, the staff was inconsiderate at best. The young girl working the front counter was very short when I asked about warranty on an item. She informed me to go to the back of the store and get what i needed then come back up front. Heres where the problem comes in, (granted I did walk into the store at 7:45). While getting my item for warranty in the back of the store, the staff decided to turn off all of the interior lights in the store WITH US AND OTHER SHOPPERS STILL SHOPPING! I couldnt believe that 10 minutes before the store closes they are rude enough to shut the lights off basically telling you youre done shopping and to get out. What if I wanted to spend $500 on a new generator for the home I just purchased in the area? . Doors locked, lights off before 8:00pm closing time. Not too impressed.

Yo
Review №95

Great selection and very friendly and helpful staff

Ja
Review №96

Big selection of low priced tools perfect for the homeowner great online catalog with up to 25% off coupons available on a single item

ki
Review №97

Very slow and then one of the cashiers told his co worker he didnt fell well, TO ME THATS WRONG IF SOMEONE DOESNT LOOK GOOD, THEY NEED TO GO HOME

MA
Review №98

Great place to get tools fast and affordable...👍👍💯💪

Lo
Review №99

They had a great coupon sale. And had everything I needed.

Ju
Review №100

This place has all the bells and whistles for all of your needs, they didnt have the hand truck I was looking for but they had everything else. My husband wont go in because he gets addicted to everything lol.

Information
59 Photos
100 Comments
4.3 Rating
  • Address:2399 Ellsworth Rd, Ypsilanti, MI 48197, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-ypsilanti-mi-48197/
  • Phone:+1 734-434-2402
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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