Today I overstepped my lung capacity with the number of beach balls I needed to inflate. I had heard that ACE potentially had an air compressor available for use. When I walked in, I was immediately assisted with the task. Andrew even asked if he could carry a couple arm fulls out to my car so that I wasnt stuck chasing beach balls down the street after dropping them. ACE is genuinely the most helpful place!
Fast service getting help finding the correct nuts and bolts. Friendly staff and nice to support a local business. Would highly recommend!
Didnt carry line output converters but nobody really does, great store and service.
Friendly Service! Knowledgeable! Good Supplies!
This is an old school hardware store with everything you need. If they dont have it, you dont need it. They also repair mowers, snow blowers, etc. Very knowledgeable owner and staff.
I got some keys made! They were fast, safe, and so financially frugal that i had to get more so I could use my coupon for being a rewards member! The keys worked and you cant get this type of service anymore! I HIGHLY recommend stopping by! I LOVE supporting smaller businesses!
Personal service from people who know where things are and listen to what you need something for. Great store carries a little of everything
Great local hardware store! Friendly, helpful staff, very knowledgeable too. And if you need a key made, they always get them done right!
Im not sure who helped me but they were super kind and knew right where everything was for me :)
A positive staff so helpful soon as you walk in thank you
Really helpful workers. Took my lawn mower for a tune up. They said it was roughly a 12 day turn around. Will be back in a little over a week.
The girls here make this such a friendly place. A real asset for an old female with projects.
Attentive and knowledgeable staff throughout the store, not just behind the counter.
This hardware store the people was polite and very helpful...
Great local, neighborhood hardware store.
The store has seemed to settle into a new groove that has some knowledgeable people. They are great with curbside service and have my order ready accurately and quickly. Glad we still have a local hardware store.
I love this place, they are so helpful and if they dont know the answer they google it and help you.The store is always clean and I really cant express how much I appreciate the attitude of the workers. They are so fun and bright, they were singing together when I came in 😎Will be back soon 😊
Excellent personal service. They are happy to see you and want you to be satisfied
So lucky we still have a local hardware! Love all the staff, especially recently. Thanks Ypsi Ace!
Everyone at Ypsi Ace is always very kind, helpful and full of knowledge. Andrew, in particular, is always eager to help and knows his business very well.
Classic neighborhood hardware store. Appreciate the various repair services they offer.
I stopped in today looking for a new chain for my chainsaw. They made me a new one in 30 minutes and are sharpening my old one. Andy was great. I will be in this week to pick up my old chain. Thanks
These guys are great, totally committed to following distancing rules, incredibly helpful, I barely set foot in the store and they got me everything I needed and safely loaded up my car. Why go to the big box? These guys are locally owned, support your local community and get good prices. I forget they are here and shame on me for that.
I had a chainsaw chain sharpened and the staff was so helpful. The customer service from all of the staff was excellent. I even got a crash course on how to maintain my saw.
Had what I needed, but most items are locked up. Not a good sign.
Great people there to service you and assist with what you need!
Exactly the tools needed friendly people frendly service 😊 happy New Years
This a amazing place... The customer service is top notch.. this is my favorite hardware store..
Cogdens Ace is the place for small engine tune ups and repair. They also stock a wide variety of parts for home repairs and paint.Always friendly and reliable service. And if they dont have something you need, they can order it for you.
Always the place for home needs.
They have what big home improvement stores dont
Great service. Friendly associates.
After a handful of years shopping at a big-box home improvement store, their curbside pickup option was discontinued (its month two of COVID). Ive decided that I would much rather spend my money at a local business going forward. ACEs staff happily fulfilled my order over the phone and had it ready for pickup in a matter of hours. I look forward to making this my go-to store. Thank you for offering curbside pickup service!
Friendly, helpful staff in a great, traditionally merchandized hardware.
Really helpful people have some of those things that you cant find in other places and its a cornerstone of the community will always get my business
The owners and associates are knowledgeable with an impressive work ethic! They are definitely focused on positive customer relations. The terrific reputation continues from the 1950s. My husband and I are very active 70 yr olds. When we need anything for our yard or working on our 110 yr old home, Ace Hardware is so close. MANY decades ago when I was 8 (and older) my Dad used to take me with him to purchase the many items that we needed for construction. I learned a lot from my Dad then, as well as the patient workers years ago and even now when my husband and I go there. The present owners have the materials needed and can tell us exactly where the items are located. Ace continues the small town atmosphere and employees make us feel like members of their family. Their smiles, sense of humor and conversations brighten our day. They are really helpful with many suggestions and guidance. This business is an asset to our town and the owner and associates are great representatives for their business. Thanks for being part of our lives!!!Most Sincerely, Barb Cornish retired teacher and former adjunct professor at EMU
Excellent customer service. Had what I needed and they even said they would order me the parts I needed
Pretty good selection, staff is very helpful
These guys are just as awesome as it gets, they are like superheroes who can figure all of your problems. They treat you and your project like it’s the most important thing in the world to them. Forget the rude big box stores and shop with them!
This is my go to in case I need it. Location is perfect.
My neighbor hoods Ace, reliable, another stereotypical store. The workers watch you the whole time if your black
Went in to get a security door brace and the staff was very friendly and helpful. Thanks Kathlynn
Aways a great place to get help, tools and supplies for my DIY projects.
Andrew and the team are great
Staff was super helpful and kind, while observing social distancing. The store has a little bit of everything so it is nice to know you can skip the big stores and shop local for most of your needs here!
Just like the add days Your Friendly Neighborhood Store They truly are
Completely five star. Helpfully, knowledgeable, and friendly. Highly recommend checking them out. Now on the other hand, the parking situation has a lot to be desired.
Our Ypsilanti ACE Hardware store offers local wisdom and personal service which add up to great value for our Ypsilanti community.
Small but stocked w what I usually need!
They took time and gave me good service
Great service from friendly knowledgeable staff.
Nicest hardware people around. And very knowledgeable like they should be! Glad I found them ..
When i require smaller parts for repair the hardware is key
I pull up, call an order, and they come right out. The online ordering doesnt work right but the in person service makes up for it, which is rare these days.
Luv the service/helpful...
Excellent service wish they had longer hours... They close early I believe 6 pm., they service my lawnmower every year and do a great job...
Been going there for years
Love the new owners. Everyone is super helpful and they have what I need much more often than not!
The people who work in the store are beautiful people with a good heart!
One of the last smaller in town hardware stores where you have knowledgeable people to help you out
Needed to find an obscure part for a project. They found it for me and all was right and good in the world.
Real hardware store, nice prices
My neighborhood hardware store, in downtown Ypsilanti. Old-time feel, with wooden floors; clean and well- organized with services and goods for home and garden. Small store with courteous, personable and knowledgeable staff. Any item not on the floor, they will order for me, with a quick turnaround. A necessity for me as I prefer small business, to big-box stores. Where else can I take the wheel from my barrow and get a replacement inner tube/with inflation for a paltry $5!; find a non-toxic product (to animals and humans), diatomaceous earth, to repel ants; get all my questions answered because they are always well-staffed.
Always helpful nice people
Always very friendly and helpful.
Always seem to have what I need
Very helpful
Excellent knowledgeable staff great manners I go there quite often
Good place to shop.
Having been a self employed repairman for many years Ive been to Congdon Ace dozens of times. I returned over and over because Congdons always knew what to stock and so I rarely had to go somewhere else. Its a smallish shop but dont let its size fool you. If youre looking for housewares, this isnt the place but if you need hardware you cant do better.
Very helpful. She knew exactly what I needed and where to get it in the store
Great hardwsre store. Fast friendly service
Solid old hardware store and I wish the new owners the best
Everything you need in a fraction of the space of a big box store. Specialty items for maintaining older homes that you will not find stocked locally anywhere else.
Friendliest hardware store ever.
Excellent alternative to the big box store. Very helpful staff that know what they are talking about. Always find what I need.
Have been going there for over 30 years, they have a great selection of everything a person may need
Nice small town feel, staff was knowledgeable and very friendly.
Awesome store with great service . My go to place especially for dyi projects.
Get your lawnmower fixed, get new screens made. Truly an old school mom and pop environment
Great local hardware store. Helpful and friendly people work here. The place to go if you need a quick something for your DIY project.
Super friendly, super helpful. They have 99.9% of what I am looking for!!!!!
Very helpful staff. Always ready to help. I like this place
They dont have everything for a small store but they have a lot
This place is amazing. Could not ask for more.
One of my favorite stores
Always so accommodating and helpful!
Knowledgeable staff, service with a smile, great for our city
Looooove this store.
Knowledgeable and have an astonishingly complete inventory for such a small place!
Great service very nice people
Always very helpful and polite..they have everything Ive ever needed
Service good
Great customer service. They can special order anything they dont have in stock!
Excellent service, spent a few minutes with the staff and was able to get exactly what I needed. Not at all like the BIG BOX, where the hardware guy did not know his job ..at Congdons ....these guys ROCK ! Got the right info and the right products 1st time ....!
Took my client
Always knowledgeable service. Good small engine repair.
Always tremendously helpful, if you value good customer service this is the place to go. The only downside is -- as others have mentioned -- theyre closed on Sundays.