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Auto Glass Warehouse
12771 Metro Pkwy Unit 7, Fort Myers, FL 33966, United States
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Auto Glass Warehouse
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St
Review №1

Great job on the RV windshield installation by Dan Boehmer. He was able to get here this past Friday, 29 Oct and finished the repair on Sunday, 31 October (Sunday) on my RV windshield. Working on a Sunday, GREAT SERVICE AND CUSTOMER SATISFATION!!!

Ro
Review №2

Im very amaze with the business especially with the personal hospitality n curtes..very will attended..I rated 100%.satisfy 😉do recommended

Lo
Review №3

They did a fantastic job replacing the windshield on my husbands 2009 Volvo S60. Much appreciated.

An
Review №4

Very frustrating experience. I bought my Tesla just over a month ago today and 3 weeks in a rock cracks the windshield. This company was recommended through Tesla so I went with it because it felt safer. I was wrong. They came today to install the windshield and left dirty hand prints on the light grey interior of my month old car. When I called to complain Dave there suggested the same guy that made the mess would come on Monday and clean the car. Seriously a joke. They also did not line up the interior correctly and it’s not flush now. I hired a professional detailing company to come to clean the car tomorrow so the stains have a better chance of coming out. Photos are attached and I will be calling Tesla as well to discuss my experience. They solved 1 problem and created another. Use safelight

JC
Review №5

Tony and Kim were FANTASTIC. I had trouble with the car dealership and Tony was able to effectively communicate with them to make sure I was taken care of and Kim was able to make sure the payment from my insurance went through on time. I would use Auto Glass Warehouse for anything in the future. Great customer service and efficient! Go Hawks!

Si
Review №6

Tony and the professionals at Auto Glass Warehouse on Metro did an outstanding job taking care of my window problem. This is one of the most friendly businesses I have been in for a long time. They will definitely see me again for my auto glass needs.Thanks again for your great service.

Jo
Review №7

Working with Chad has been great. Very friendly and helpful. Will def be my go to for any vehicle windshield replacement!

As
Review №8

Great customer service, Kristin and Chris in the office were awesome. Scheduled my service within days of me inquiring. Roger the installation technician was professional and quick. Windshield installed perfectly. Would definitely recommend and use in the future of needed.

Li
Review №9

Our experience here was amazing! Yarlene helped us with everything we needed she was very informative and super friendly. Customer service was absolutely great! We will definitely be back for any future services we may need.

Th
Review №10

Use this company for windshield replacements . Easy and fast appointments, Quality installs . Thanks to Dianne G for the great customer service. Keep up the awesome work

Sc
Review №11

I live in the Ft. Lauderdale area and could not find a RV Glass replacement company that sounded like they new the correct process to replacing my RV windshield. The Miami/Broward companies I spoke to all said “Yes, we can replace the windshield but it’s not what we do daily” I called the big RV Dealers in Ft Myers and both dealers said they used Auto Glass Warehouse. I called and spoke to Kim, and she ordered my glass and scheduled me to come in on a Friday. She also advised me that the RV needed to sit for 24 hours while the sealant sets up correctly. During the job they found my center support between my 2 front windshields had some rust starting so they wire wheel brushed it and then treated it to stop the rust before they reinstalled the 2 piece windshield. All the while, my wife and I went around Ft. Myers as tourists and stayed in a hotel overnight. The next day Saturday, the RV was completed perfectly and ready to take back to the east coast. If you need RV glass this is the only place to go.

RO
Review №12

Excellent service.The representative, Shavely, was really helpful and attentive.Awesome Job!

ma
Review №13

Yarlene was very polite and professional. With great response and service skills!

Sa
Review №14

I work at Premier Collision Repair and we use AGW as our glass sublet business. Theyre great we love them very much :)

Ro
Review №15

Someone came to my house on Monday March 8 to repair my 2006 Dophin RV windshield. On his arrival, he noticed the windshield could not be fixed and had to be replaced. He took measurements and said someone would follow up later in the week. On March 29, I still had not heard from them and I called the Fort Myers office. I told the women what happened and she said she would get back to me. Again no update so I called back on April 7 and spoke to a Stephanie. She to said she would get back to me. Again no call. On April 12, I spoke to Tony who told me the insurance paperwork had not been done and he call me back. It is April 19 and still no call back. For a company that brags about great customer care, my experience has been very frustrating and certainly not great.

ar
Review №16

As you walk into this store you can feel your IQ go down

St
Review №17

Pay attention kids, this is a true story. two years ago I cracked the windshield in my 2003 4 runner. Called Safelite and they sent a new guy out who removed my windshield. Once out he told me there was surface rust on the car and could not install the new windshield. I wiped the rust off with paper towel. He left me with the windshield and drove away. True story! I installed it myself. I will never use them again. It seemed as though he was trained to find more reason not to install my windshield than to actually just do it. Today these two awesome men showed up and within minutes had my new windshield installed, in my old pick up. They were polite professional and fast! They worked well as a team and If I were their boss I would most definitely give them a raise to keep them happy at my company. USE THESE PEOPLE! Steve Hall North Port Resident -

D.
Review №18

Glass warehouse performed excellent work replacing my damaged windshield. They do their windshield replacements with strong work ethics. The job was done in such a professional way, I couldnt tell the windshield was replaced. It looks that good. I know the replaced it because the crack was greater than a foot. I highly recommend them to anyone for their prompt, professional work ethics.

St
Review №19

Outstanding response and service. Truly professional!

Ma
Review №20

Prompt sevice, polite tech, quick install ! I recommend!

MR
Review №21

Huge shout out to auto glass warehouse for making my front windshield replacement a breeze super fast and very friendly staff! Only company that I trust replacing any glass on my car!

Da
Review №22

No doubt this is the BEST place to get your vehicle glass repaired..period..they (Cameron) worked with me on an unusual broken door glass situation. Great outcome..very professional..couldnt be happier

Ka
Review №23

I had a rock chip in one windshield and a replacement on another - we had great service from start to finish. When we called, Danel was extremely helpful on the phone and we knew right away we had chosen the right company. The techs arrived on time, they worked efficiently, and were very capable and professional. The price was great and I can confidently recommend this company. Thanks for the great service!

Al
Review №24

Amazing group of people who truly know their craft. If you go anywhere else you’re simply selling yourself short. Not very often do you have a good experience taking care of a windshield replacement but they made it almost too easy and worked around my schedule. 🙏

De
Review №25

I had a windshield replaced during February. Everything looked good in the job until I got in to drive the car and I saw that the wiper pivot ws way high. When the technician was removing the wiper arm he must have pulled the pivot out of the bushing. They sent the same technician back. He was not doing the repair and was only explaining how it could not have been his fault. He kept asking me what I wanted him to do and I kept telling him what he needed to do. I got very frustrated with him. I called the office and requested a new technician. At one point the technician pulled all of the part from my car on the ground beside my car and took a picture of them and then left. I made the repair to the wiper pivot. The company did send another technician later in the day and reassembled the car. Very disappointed with their quality and professionalism of the technician. I would not recommend using them!!

Da
Review №26

I am extremely pleased with Auto Glass Warehouses staff and service. Stephanie, in the office, made the entire process so easy and kept me closely informed until the morning of install day. My glass tech, Cameron, did an outstanding job, cleanly removing and installing the new windshield right in my own garage! Both were courteous and very professional. Thank you guys! 👍

Ma
Review №27

I had my glass replaced by safelite a few years back and it constantly leaked. Wilmer, from auto glass warehouse came removed the old leaking glass showed me what safelite did wrong corrected the problem and replaced my windshield with no issues... Than you Wilmer, you did a wonderful job. And thank you to all of you at the office. You guys made this experience painless.

la
Review №28

Excellent work. Great staff, easy to work with. Had an 8am appointment and was out by 9am.

Be
Review №29

We highly recommend Auto Glass Warehouse!! Prompt, courteous service every time. They are the one and only glass company we use. Its great to have a vendor we can depend on! Special thanks to Kim who handles our account! Great job!

Eu
Review №30

Great service and the price was right.

Ga
Review №31

I dont really leave many reviews but Chris is a stand-up guy and the whole staff has such great service. They are very responsive and attentive. Would highly recommend!

St
Review №32

Took my older vehicle to safelite. I was told many policies about repairing my glass and left without my replacement. Glass warehouse is the best. Great professional people who work hard at customer satisfaction. If,I could give them 10 stars I would. Dont go to anyone else. These folks know what they are doing.

RA
Review №33

Called insurance co., reported cracked windshield. Shortly after, Sandy from Auto Glass Warehouse called me, got approval from insurance co., and set up an appointment for next morning. Sandy was very courteous and professional. Next morning, Matt & Nick arrived early on time. They were super friendly and professional. They answered all my questions without hesitation and replaced the windshield in my Jeep Wrangler within 15 minutes with no issues. Best service I have seen in recent years.

ly
Review №34

Chad is an amazing technician

Ta
Review №35

Glass warehouse is the place to go. I have had them replace windshield on my car and hubby truck very professional and honest people. Chris is the best I have referred him to everyone and will continue to refer everyone to him.

Je
Review №36

Just Awesome~

Mi
Review №37

Danel was absolutely incredibly at helping me to coordinate the repair of my car. She coordinated with the car rental company, my insurance, the glass supplier - took all.of the work off of my hands. She was friendly, fast, kept me up to date on staus several times. She made this repair seamless and so much easier!

C
Review №38

Thank you Maryzel.

Ja
Review №39

Worked in body shops around Naples for nearly 10 years now and Auto Glass Wearhouse is by far the best glass company down here. Service and work performed is always 100% and never less. Chris in Marketing and Jeremie, a glass tech are two of the best in the industry!!

Sc
Review №40

Excellent customer service Chris Kristin And sandy. Are a pleasure to work with as a service advisor with Mercedes of bonita Springs fl my customer rely on me to point them in the right direction for outstanding workmanship service and quality. Auto glass warehouse is all that. Great job guys

Ma
Review №41

Auto Glass warehouse exceeded my expectations for glass repair. Their service was prompt, and Chris took the time to address all of my concerns. Ive worked with many glass companies over the years, and AGW is at the top of my list.

Co
Review №42

Awesome experience. I talked to Kim on the phome and she was able to answer all of my questions. Charles was my installer and he did a terrific job. Very knowledgeable and experienced. Would definitely use Auto Glass Warehouse again.

Mi
Review №43

Danel, went above and beyond to accommodate us. The windshield replacement was completed on time and appreciate communication along the way.

Ro
Review №44

Courteous... professional...on time...right price...what else can I say other than we need more if these kinds of customer driven companies.

Re
Review №45

Look no further than Auto Glass Warehouse.From the very moment that you walk in, you know you will be well taken care of. Everyone there is very friendly and helpful. I had the pleasure of having Sandy file my claim. Sandy made everything pleasurable and she handled my claim in no time at all. Sandy is very knowledgeable, kind and courteous. She has a sense of humor that helps you forget that you have a crack in your windshield, which always helps. Sandy is very informative when it comes to describing the details of what to expect.Mike came out to replace my windshield. He called exactly when Sandy said he would. Mike gave me an estimated time of arrival and then later called to say he was on his way. No waiting around wondering when?? Love that!!Mike is very polite, courteous and knowledgeable. Mike is very meticulous in his work and pays close attention to detail. He also used a cleaner and soft cloth to make sure the new windshield was spotless before installing. Trust me, it is. Mike also installed the windshield exactly in the time that he said it would take. Mike definitely knows what he is doing and he does it well. I am very pleased with Mike’s work.It is because of all the qualities that Sandy, Mike and Auto Glass Warehouse possess that I am giving them Five Stars and I highly recommend them.

Ma
Review №46

Polite and on time

Ma
Review №47

Exelent place for change you glass!

Lu
Review №48

Danall, (not sure we spelled right), went out of her way in helping us replace the windshield on our Mitsubishi Outlander. She made sure to follow thru with everything that was needed to make sure the replacement went well. When the Mitsubishi dealer could not recalibrate the camera system thru the new glass, Danell had us go to their Sarasota location where the team got the cameras all calibrated as they should be. Scottie was awesome for being my personal morning ride too!Huge Kudos and thanks to Danell, Scottie and the techs who got our job done well! You all are the best and we would highly recommend Auto Glass Warehouse to anyone needing glass work.

Ka
Review №49

I had called around for prices on a rear window for my 04 Corolla. The Auto Glass Warehouse was the cheapest I found. They had me on the schedule right away, but I had to call and reschedule for the next day. Mike is the one that showed up to install my glass. Very professional, I will recommend these guys......

Mi
Review №50

Just had the windshield repalced on my Silverado and I couldnt be happier!! Vinny did the work and I am very happy with his professionalism and manor. He represents Auto Glass Warehouse very well. In fact everyone I have had the pleasure of dealing with there have always been very helpful and they love doing their job, it shows in all their hard work. Special thanks to Sandy and everyone at Auto Glass Warehouse in Fort Myers. I will definitely being using you guys forever and I encourage anyone reading this to do rhe same.Your Friend,Mike The Handyman

Ja
Review №51

Best Glass shop in town, Kim was great in handling my claim, chris was very friendly and more than willing to help, when the techs arrived they were very professional, they were done in no time and did good clean work.. would def reccomend and will use them again if i ever need another windsheild.....

Co
Review №52

First class customer service and exceptional experience!

he
Review №53

Never followed up with promises made despite many calls and texts to contact the representative who made these promises

Da
Review №54

The service was terrible

An
Review №55

Fast, friendly professional repair on premises without an appointment!

To
Review №56

Did a great job

h
Review №57

On time,friendly professionals

Je
Review №58

Awesome company!!!

Information
1 Photos
58 Comments
4.8 Rating
  • Address:12771 Metro Pkwy Unit 7, Fort Myers, FL 33966, United States
  • Site:https://autoglasswarehouse.net/
  • Phone:+1 239-768-5054
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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