Another happy customer! Mike and Karen were great! I called for an appointment and got one the very next day. Mike was very knowledgeable and knew a lot of what we needed with just 10 minutes of speaking. We were able to try out beds and quickly came to a decision. Not only were the beds great quality but also a great price. Delivery was amazing, we received our bed the same day within a few hours. Tonight is the second night on the bed and so far it’s been great. Adjustment to a new bed takes time but it’s all looking good thus far. Highly recommend if you’re looking for a great quality mattress at an affordable price. Thanks Mike and Karen !
We met Mike and he was able to help us pick the right mattress for our needs. Did not try to over sell us. He educated us on things we had never thought of. THEN to top it off he personally delivered our mattress the same day about 2 hours later. Fantastic customer service. Will definitely recommend. Jim and Johanna B.
Very happy with my on the spot purchase! Woke up super early because of a lumpy mattress, called Karen and had a new mattress in a few hours!Karen was knowledgeable and helpful in choosing the best mattress for my needs. I highly recommend this company. Make an appointment or call, worthwhile for honest, quick and well priced mattresses.
Mattress by Appointment Fort Myers was a great experience!! I contacted Karen and made an appointment for the same day. We went in and met Mike, he was so nice patient and not pushy at all. We went to other places that didn’t have any stock or we would have to wait for it to come in. We found the perfect King mattress with so much to choose from at a great price! Mike delivered within hours. Highly recommend!! Thank you Mike and Karen we will be back!!
I love supporting small businesses. Especially when they are run by competent and friendly people. Karen and Mike are a wonderful duo. 💪 Karen was incredibly friendly on the phone when setting up my initial appointment. From there I met Mike in person who was sooo patient answering all of my questions ( I had a lot of questions about differences in mattresses, prices etc) he patiently answered every question and seemed actually happy to do so. He gave me space as well to try out all the beds and I never felt rushed for a sale. Ever. I personally am not fond of that rushed, trying to sell you on the most expensive item that is so common with salesman and I never got that feeling with Mike. 👍He was very helpful delivering the mattress and brought it right into my home. I would actually give higher than 5 stars for the level of service.Plus, after my first night of sleep I love my new bed ✔️
Mike met us at the store, showed us the options and had all 4 mattresses and mattress covers delivered in under 4 hours! Karen was excellent at organizing everything and we are now enjoying our fantastic new mattresses tonight in our new home. It was raining out, so instead of an open-air pickup truck, Mike rented a closed cover U-haul and delivered an hour earlier than he said he would. Mike and Karen are great, please support such an amazing business!
Great customer service and very responsive. Same day appointment and delivery/set-up. Very friendly and down to earth. Discovered this co. on a google search. Was intrigued by the appointment piece — found it to be a small family owned and operated business that actually answers the phone - a rare find! Highly recommend!
Bought my mattress yesterday and it’s super comfy! I’m glad I bought from this store because it’s a small business and not a big retailer and the prices were much lower than the big retailers. The best part was I got my mattress the same day!Thank you Mike And Karen
Great service, very professional, nice and good prices! We recommend 100% Mike and Karen store!
After a big mistake by one of the big chains Michael and his wife stepped in to give great customer service. We placed an order that morning and by that afternoon he made the delivery, set everything up made made sure we were perfectly happy before he left. His son helped with the delivery so it’s truly a family owned family and family run business. I highly recommend this place.
We just moved into town and I found Karen on Facebook, we made an appointment and within an hour we met with her husband Mike, he was great, He really took the time to find the right mattress for us, in our price range! No pressure sales at all! Then they delivered it within an hour! Thanks Mike and Karen we Highly recommend!! Great prices and amazing customer service!!
Very personal one on one service. By appointment only gives you undivided attention so you get exactly what you are need. I would highly recommend anyone looking for a mattress to check this place out.
I found this store on OfferUp and made an appointment with Karen and was pleasantly surprised...Owners are super friendly, personable and actually knowledgeable and helpful with what they’re selling.Mattresses are kept in plastic at all times for cleanliness & sanitation I’d assume.. which is nice cause it’s not like going to other places where you’re laying right on a mattress after who knows how many others.Anyway.. great, easy financing options to fit any budget. And you can’t beat the same day delivery option!!!Overall I was super pleased with my experience!!
Very courteous and professional service from Karen and Mike. No pressure sale and honest deal are what you can expect and if you show respect, they’ll reciprocate with kindness. I definitely will patronize their business again.
Great selection of mattresses to choose from, prices were very reasonable. Owners were lovely too! I highly recommend!! They even delivered same day!! Thanks Mike and Karen
What a pleasant surprise conducting business with Karen and Mike Murphy. Mike was very knowledgeable and informative in helping us pick a mattress for our bedroom, and none of that pressured sales pitch. Karen was a pleasure to speak to for our delivery arrangements, appointments, and follow up. We would highly recommend purchasing a mattress from Fort Myers Mattress by Appointment. No hassle, and most importantly, no drama! Well done Karen & Mike Murphy. Thank you again. Donna M. Matson & Anthony Giuliante
Just got my new mattress from Karen and Mike, they were so helpful and kind and took the time to help me find the right mattress. They even delivered it same day! Highly recommend
Mike and Karen just delivered our mattress and bed frame. What great service enjoyed working with them both will leave feed back later in month about how good I sleep. Thanks guys
Karen replied within seconds after contacting her via Facebook. I met her husband Mike at the shop and all I can say is he is AMAZING! I will definitely recommend to everyone. This is the only place I looked and I am more than satisfied.Writing this as I lie on my new bed! ❤️❤️Thank you so much!
I am in LOVE with my recent mattress purchase. They had the best prices and I highly recommend purchasing a mattress here.
Mike and Karen were absolutely amazing! Super friendly and courteous! I needed a new bed and they had exactly what I was looking for and for a great price and he delivered it ! I recommend anyone who is looking for a new bed to go see mike and Karen at mattress by appointment in fort Myers Florida ! Thank you guys ! Super happy with my bed purchase from y’all !!!
Mike helped me and my boyfriend he was so welcoming took his time to show us each bed and we found the best bed for what we were looking for!!! He was so friendly explained how everything with the warranty works !!! I will definitely be back for our kids new beds !!! Thank you again
We made a 5:00 appointment, found a quality American made pillowtop mattress for a amazing price and it was deliverered that evening. What else can you ask for. Great product, great customer service, great delivery.
Mike and Karen were very helpful through the whole experience. She was able to find me a great mattress over the phone since I couldnt make the trip and was able to get it delivered same day so Id have a place to sleep in my new apartment. I highly recommend! Spend money here instead of big mattress stores! Well worth the money !
Great store for great quality mattresses, i was greeted by Mike and he helped me pick out the best mattress that would sustain my back problems. Got my wonderful mattress here and for a extremely good price. Thanks!
Last week me and my wife went into this store for a new mattress for my back problems. We talked to Karen and she set up an appointment for us and went in and met with Mike. He was so patient with us and helped us pick the right one for my needs. I finally wake up with less pain and I am so grateful for their help! Thanks again
Just purchased my mattress here a couple days ago from Mike and Karen. We are very pleased.
What a wonderful find Mattress by Appointment turned out to be!!! We’d spoken with another source on mattresses as it had been quite a few years since we’d bought one. The moment we walked into this store and met Mike, we knew we were in great hands. Buying a new mattress can be an uncertain and expensive journey. You HOPE to get it right. Well, our queen-size Timberlake was delivered this afternoon by two young, very competent young men and we can’t be happier. Sheets and decor come tomorrow, but I have no worries that we made the right purchase. Be sure to check out Karen and Mike with Mattress by Appointment.
It was a pleasure doing business with Mike and Karen. They very professional and I recommend them to everyone needing their services.
I couldn’t have been more satisfied. They were a great help and by far had the best price in town. Highly recommend to anyone looking for a good quality mattress for a very reasonable price.
Love my new mattress I got here!!! Mattresses are very high quality for the lowest price possible! Thanks
We had a very good experience here while shopping for a mattress. The man that worked with us was very knowledgeable about the products. We never felt pressured which was the case at other places we shopped. They delivered the mattress the same day because we had an immediate need. Overall they were friendly, helpful, knowledgeable, and fair. I would recommend them to anyone in the market for a new mattress.
Definitely the nicest and most helpful people Ive had the pleasure of working with. They were very kind, brought the bed up three flights of stairs for us to our apartment complex, and were very understanding of our financial situation. I will recommend them to anyone looking for a mattress of our own and plan on shopping with them again in the future when its time to upgrade to a new mattress.
I had an extremely favorable buying experience - I found a great selection of mattresses and Mike (owner) was extremely knowledgeable and helpful. I found him very honest and straightforward and was confident in my dealings with him. I was able to schedule an appointment immediately and delivery was same day of purchase! I would recommend this company to anyone in the market for a very nice economical mattress set.
Mike and Karen were a delight to work with. I made a same day appointment. There was a wide selection to choose from. The prices were discounted and delivery occurred at the exact time as stated. Wonderful buying experience.
Super helpful owners! Made time for me on a Saturday, and the mattress is off the charts comfortable! Strongly suggest!
Very professional and friendly service and extremely helpful my wife and I are very pleased with are purchase and thankful for you guys
This experience was pleasant, easy and liberating that I was able to try each mattress, multiple times before buying and having Mike and Karen spread their knowledge in the process. Before this I just assumed most mattress were the same but Mike educated me on the type of mattress I would be interested in according to my needs. Thank you again for all of your help! I have switched to a firm mattress from a temperpedic and couldn’t be more happy with less sleepless nights!
Very professional,Great quality.Clean show room .Check them out .They got a lot to offer.Karen and Mike
My experience was great I contacted Karen through fb market.she responded very quickly and helped me every way possible for financing.They except cards,cash, and offer payments,and delivery! I made an appointment with Karen and later on met with her husband Mike at their store.Mike is very personable n great with advice tell him what your looking for soft,firm,pillow top,top of the line beddings,n also what price range your working with.He really does help you and gives you what you want! Beds are all wrapped in plastic,brand new!I couldn’t be any happier! I definitely will buy next bed from them hands down!Thank you so muchKaren & Mike Murphy!
Owners are very friendly and helpful. I recommend this place 100%. I contacted them through Facebook and Karen had answers right away and was able to accommodate the time of my appointment. Mike was so nice to deliver all 4 mattresses within the same day for an affordable price. He really made it an easy process and was very affordable. I will be sending people to them for sure after my amazing experience!
Great guy mike is!
I found this mattress store on OfferUp with great prices that sounded to good to be true. I made a appointment with Karen by phone for the same day which was great she was very polite. When my wife and I made it to the store we where nicely greeted by Michael who was very informative on all the different options of mattresses he had in stock. They have a awesome finance option or 90 day interest free with only $50 down with warranty and to top that Mike offers same day delivery. We purchased a very comfortable Queen set thanks Mike and Karen !If anyone is looking for a great quality mattress go to Mattress By Appointment and see Mike !!!
Very good mattresses for a cheap price, I highly recommend this place over big company’s like Mattress Firm, you can save alot of money here and the quality is amazing. I really enjoy the bed I bought here! Thanks!
Comfy mattresses at a good price, thanks again!
Very easy to arrange an appointment. Mike was helpful, but not pushy. I ended up having some mattresses delivered. Communication was great. So, yeah, just really great easy to work with people.
The owner, Karen, was not only professional but a very caring woman. I made the appointment yesterday ( May 15 ) at the store. When I had arrived there I was met by Roland (who was the salesperson), who was prompt for appointment, professional,and very congenial to talk with. He showed me the mattresses for my particular areas of my sleep pattern and DID NOT pressure me to buy. After trying out several mattresses, I did try my DREAM MATTRESS and bought it. Only a day later and my mattress was delivered by him. WOW!! HE also set up new mattress and helped me to move older mattress. Where do you find people today that have compassion like I had. I would highly reccommend MATTRESS BY APPOINTMENT to EVERYONE!! THANK YOU AGAIN FOR THE COURTESY AND HONESTLY YOU BOTH GAVE TO ME!! GOD BLESS YOU!!!
Must of caught the salesman on a bad day.Rude as it gets. Tsk tsk. I know Ill be letting all my clients know where NOT to go.Overvalued items in his strip mall unit.Quotes me on a riser I can buy shipped free for fifty dollars less. Wanted double the value on his lowend mattress. Id give them zero stars if possible.Poor excuse for a small business.
Finding Mattress by Appointment was a God sent miracle! Great quality, great price they delivered in notime. Nice people to deal with. Forever friends!!! Wont go anywhere else!!
Mike and Karen are phenomenal! They was very helpful throughout the whole mattress buying process, and they delivered it to my apartment with ease. I highly recommend them!
Amazing service, Karen and mike and super nice and helpful.
Karen and Roland were extremely helpful in taking care of us and getting mattresses for our home. We went to the store around noon on a Saturday and by 4 that afternoon 4 beds and foundations were delivered and set up. Small family business always best the big box stores!!
They went above and beyond to be sure we were happy with our purchase. Best prices in town. Great communication. Delivered when promised. Thank you so much!!
Mike and Karen are a power duo! Great Family Business, prices are incomparable to any other store. Love my new bed I have been sleeping like a baby! :)
Great mattresses, wide variety, service, fast delivery at a very affordable price! The owners were very knowledgeable & accommodating! I will definitely use/recommend them again! Thanks karen & mike
It’s true they market half off or more for mattresses, I went to other big company mattress stores like city mattress and mattress firm after coming here to see if it was actually (as they said) half off. It was, bought from here and was happy because I wasn’t ripped off from the big company chains! Highly recommend this.
I shopped around and they had the best prices! So friendly, knowledgeable and even got it delivered same day! Will be referring to all my friends and family.
I am happy and amazed by the service that was provided to me today! Everything went smoothly and I truly appreciate Mike & Karen! I highly recommend them!! Thank you again!
Excellent customer service, in-depth knowledge of products, and very fair and affordable prices
Amazing mattresses and great prices! Roland is great, even delivered same day! Will recommend, Thanks again
It was an amazing experience. Also good prices. I recommend this place
Prices are unbelievable, if anyone thinks you can find a better deal on a brand new mattress you are crazy! Not to mention its a great little family business, Karen(wife) takes the calls, Mike(husband) helps you in the store, overall 5/5 will be buying here again
What a great experience it was great customer service and fast service at the same time . I will recommend this company anytime and I am looking forward to have it more service .
Woke up this morning and that was it. Needed a new mattress. I was not sleeping on our old one no more. It was so easy to get an appointment. Karen gave us couple different times asked what worked for us. We arrived at the store which was easy to find. Roland greeted us. He was so knowledgeable. Asked us what we were looking for. We told him about the back problems. He asked us what we did not like about our old. Then he showed us what he had available. Told us the difference. Was not pushy at all. Let us lay on all the beds about 15 times. Big investment wanted it to be right. The best part he did not try to push the most expensive on us. Even though I ended up choosing that one. You dont find good and honest salesman. He talked so highly of the owner and mattress by appointment franchise. We liked and trusted him that we asked for business cards to give to our friends. He even delivered our mattress today for us.The mattress is perfect no rips no tears it even has a manufactory warranty. Is is like laying on clouds.Thank you Karen and Roland from mattress by appointment. You made it so easy to buy are new mattress at such a great price.
Gisel was awesome. He wasnt pushy and made sure he worked with us to get exactly what we wanted. I would recommend this place to friends and family.
This was the BEST mattress buying experience I have ever had!!! My appointment was at 4:30 and by 5:00 my new mattress was in my bedroom!!!! Thank you Mike!!! I will be referring you all to all of my friends!!!!
Fantastic, informative and fun. Will be a return customer
Love this place great customer service great prices definitely comming here again
So happy with the professionalism, knowledge and price!! Will definitely be a repeat customer and recommend to friends.
Quality mattresses at a very good price an the staff was very helpful through it all would def recommend to anyone looking for a new bed
Great spot for a cheap mattress. Highly recommended.
Excellent customer service and speedy delivery super comfortable mattress
Roland is very professional and knows everything about mattresses. He was no pressure, just led us to the perfect feeling bed at an unbelievable price WITH warranty! Thank You Ft Myers Mattress!
Very affordable, Quality product, Roland and Karen are great!
Great prices and service.
Awesome!
Best deal in the world. Very good people
It is a cork shop with a lot of quality, good treatment and very good prices. You find what you are looking for, I recommend it to everyone.
It has good prices and good service. I recommend it.