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Barnes & Noble
2621 Plainfield Rd, Joliet, IL 60435, United States
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Barnes & Noble
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Le
Review №1

Helpful staff, well knowledgeable on the titles I purchased today. Store was well organized and everyone was wearing masks. I really appreciate the help with finding the titles.

Cl
Review №2

Holy cow! I have never delighted myself to such a wonderful atmosphere full of bookworms such as myself. Truly a magnificent place to absolutely melt into a good book. Will come back soon!

Ke
Review №3

Helpful staff,a joy to be able to walk around and enjoy the book selections and it surely beats the on-line experience.

An
Review №4

My clumsy friend had accidentally split his pumpkin spice latte all over the floor. The Starbucks staff refused to let us clean it up, and they went above and beyond to clean up our mess. However, extremely impressed with Carla. Sweet girl who gladly cleaned spotlessly and was super friendly, will be coming back for sure!!

Ka
Review №5

When I need a quick get away, lol this is my happy place. Thank you guys for having a warm and comfortable environment.

an
Review №6

Always find what I look for. The place is clean, organized. The staff are friendly and helpful. Worth every penny.

Sh
Review №7

Lovely store with a Starbucks inside.

Th
Review №8

Good place if you like to read, some toys lot of childrens books

St
Review №9

Really good selection of books, particularly the fantasy section. The staff is really friendly, but both times I’ve visited there has been no one at the checkout and I’ve had to go search for someone when I wanted to pay for my books.

Be
Review №10

Love coming into this store. Always clean and great staff

L.
Review №11

Great selection of books and magazines. Fantastic drinks. Helpful and knowledgeable staff. Will visit again soon.

Jo
Review №12

Went in here to get stuff for dungeons and dragons. Adam, the guy whom I asked to help me, patiently explained out options and answered my questions thoroughly and genuinely. It was a very pleasant experience.

Ma
Review №13

As always a good experience, love the smell of books!

Es
Review №14

Everyone there is helpful and very cheerful. You can feel a sense of care within this place, they strive for greatness!!!

Ge
Review №15

The girls in Starbucks in this location are the best and always so sweet

Mi
Review №16

Clean, well lite, great variety of books and the inside coffee shop makes for a very nice experience.

La
Review №17

I love this bookstore. Its always quiet and the staff are always helpful. Lots of times I just stop in for the Starbucks after which I am always pleased.

ri
Review №18

Barnes & Nobles is, and always will be my favorite store to visit. All of us need to read more, and there is nothing better than learning to take care of a beautiful book collection. This B&N in particular, will help you diversify your collection any way you see fit. Excellent staff who are all more than happy to help!Get out there guys, get reading! Without books, there is only half opinions provided by unknown sources on social media. Educate yourselves!!

Od
Review №19

Great choices of books. They have a friendly kid section, and all of the categories in the store are nicely organized in a fun way. Clean store

mo
Review №20

Had a nice variety of manga but none of the mangas I wanted had all of the volumes

Ol
Review №21

Its fine I guess

An
Review №22

Always has what books I am looking to find. Excellent customer service.

Be
Review №23

The place is always clean, and the staff is very friendly. Good selection of Manga and various other fictions.

sa
Review №24

When they were closing I was already at the register paying and my card didn’t work so my friend was gonna pay for it but they wouldn’t let her in the building because they were closing even though it was just to pay for my book the employee that rushed us out and wouldn’t let my friend in didn’t have to be so aggressive when the cashier told me it was fine for my friend to come in and pay just rude customer service on that employees part.

Ka
Review №25

I called requesting a book and they held it at the cashiers desk for me to pick up 3 days later.

KI
Review №26

Wonderful customer service plus I was glad to found my selection of magda books and tarot and Cunningham books 😊

Di
Review №27

So comfortable browsing the bookstore. Help is there if you need it. I noticed a few tables available in the coffee shop, this was good to see as the tables were unavailable in the past few months.

Ca
Review №28

It is a great place to bought books

Sa
Review №29

Average bookstore, nice.

Ro
Review №30

Barnes & Noble rhymes with Farms and Hobos. Its a book store. Whattya want me to say? Let me give this a go. B & N as I will refer to this from here forth in this review is a top quality chain bookstore that has partnered up with Starbucks to form a formidable 1-2 punch when it comes to hard-core book fans everywhere. Even though it rhymes with Farms and Hobos, I didnt run into either during my visit. Instead I got lost in the wonder and charm of the different genres throughout the store. The woman at the help desk kiosk was very helpful and took me to the correct section and even helped me find the book. B&N is a clean store with helpful folks willing to put in an honest days work for their own love of literature. All in all this place is a 5 out of 5. So until next time this is Robbie the Review Guy wishing you and yours luck on each of lifes adventures.

El
Review №31

I didnt know that Barns and Nobles Starbucks didnt take Starbucks gift cards and for one I think its dumb. If its a starbucks then it should take it, just because its in a barns and noble doesnt mean you cant take it

Ca
Review №32

One of my favorite places to hang out ... get a latte and peruse the plethora of books

Ka
Review №33

Great selection, welcoming and helpful employees with a fun environment. You can get in and out with your selections easily or you can spend hours exploring new reads and gadgets. If you do spend hours you can grab a bite and a refreshment while your there. I adore Barnes and Noble.

Pu
Review №34

Nice store have to learn where to find books. 1st time in the store in probably a decade.

Am
Review №35

Always great! I needed an Elf on the Shelf in an urgent situation lol, they were amazing, grabbed the last girl elf on the floor and put it behind the counter for me!! This is just one of MANY examples of the great customer service they have!

Sh
Review №36

A mostly tidy and reliable B&N location. They will order in anything they do not have in stock.

Je
Review №37

Great books very understanding.

Ru
Review №38

It was very organized, clean and the workers there are very helpful. I went to two book stores to find Godly books, with no luck. Then I went here and bingo!

Ju
Review №39

The Books and the variety is great. The staff while knowable are it seems a little judgmental if you ask for help.

An
Review №40

My kids found what they were looking for. They enjoy reading manga books. They had a good assortment of board games which we enjoy as a family but a bit expensive. I like biographies and they didnt have a great selection. Great store for any reading materials you may need. And of course no seating available but obviously because of Covid.

Ma
Review №41

Love Barnes and Noble. Staff is very knowledgeable. Cannot wait until we can purchase a drink and read a book.

Bo
Review №42

Need to assist the seniors, or ask them more if they need help, instead of standing there.

Jo
Review №43

Large, spacious, pleasant.

Va
Review №44

Great time, Ive not been in awhile. Will definitely go back soon

De
Review №45

I went looking for some books and had a cup of coffee,with my daughters

Ji
Review №46

Clean. Quiet. Loved it.

Fe
Review №47

Nice clean quiet store huge selection

Fe
Review №48

Big selection not enough employees on the floor to assist. Had to wait in cashier line in order to get help finding a book.

Mu
Review №49

Large book selection and very organized and clean place despite being a older store.

Br
Review №50

Love them. great for date night

Ma
Review №51

Very attentive and knowledgeable staff. Will help you with what you are looking for and find it for you.

Ba
Review №52

Clean and safe book store. No app or wifi required. Just read. What a novel idea.

Lo
Review №53

I love books. B&N is not only one of the only placed to buy books, but this store is helpful, friendly and has what I am usually looking for.

Li
Review №54

Good selection of childrens books

Cy
Review №55

The staff was extremely helpful went above and beyond to find what I was looking for

ma
Review №56

Great selection

MR
Review №57

Tons of cool books honestly something for everyone

Br
Review №58

Awesome place

Ka
Review №59

Staff was super helpful when I asked for a certain book, and they had all the books that I needed.

Ca
Review №60

They have a great selection of books to choose from

Ve
Review №61

I always love. going to Barnes and Noble. Everyone is always so friendly and the food and drinks are good. I enjoy reading so its a great place to wind down. Its very calming for me.

Ad
Review №62

So many books to choose from. Just wish you didnt have to pay a membership fee to get discounts. If I want it, I buy them anyway...😏

Sc
Review №63

In our digital world of books, movies, and music. Sometimes it’s nice to take a step back to feel and smell a traditional book and book store. You can also smell the coffee 😋. The staff is helpful, the store is clean, and you can always find a clearance book at a great price.

Ci
Review №64

Very clean and not crowded during covid-19. Helpful staff!

Ni
Review №65

I loved how much different manga there was and how they had a bunch on merchandise on BT21, gudetama, and studio ghibli which I love them!

Ja
Review №66

This rating is purely for the Starbucks inside of this location. The workers are always so nice and attentive. I have been coming here pretty regularly for a few months and most of them know my order by heart. It’s a great experience every time I come in!

Bi
Review №67

VERY helpful staff.

Ge
Review №68

There is always something interesting at Barnes and Noble. I go here to get a slice of cheesecake and a drink while I catch up on emails and such. However, I always leave time to peruse the stacks for something new. It never fails. I find something that catches the eye and buy it without a second thought. Its just not the same with online stores. If only they had more power outlets in the cafe area!

Ci
Review №69

Short wait time and delicious food

La
Review №70

There was harldly any staff to help and going through a remodel it appears and the books we were looking for they didnt have at all.

Ru
Review №71

The staff here is exemplary, friendly and helpful.

Ma
Review №72

Its really big and has a lot of options.

Ca
Review №73

I just love this store! Hadnt been here in well over 4 years up until recently. They have books to cover any and every subject! I recommended Aimee. She is awesome! She made my recent experience so memorable with her smile and pleasant personality. Jeff was pretty helpful too with assistance for my laptop. Thank you Ms. Cindy and to the other staff who stopped to see if I needed help.

Pa
Review №74

Great place with alot of choices

Da
Review №75

Barnes and Noble is my only go to store for all things books and e-readers. The selection is great and service is always on point. Its nice to have a local store to go to for individuals who prefer paper books that you own. Most of their prices are the same as Amazon or better. I love being able to support a brick and mortar shop local to your neighborhood. Memberships have gone down in price and most deals are for paper books not digital content but still pays for itself.

Ko
Review №76

This place has that little something special that feels like magic. Everyone is super helpful and the ambiance is next level. I will no doubt return to this corner of the world to experience it again. Definitely looking forward to it!

Ar
Review №77

Very clean, organized, easy to look around.

Jo
Review №78

Nice and quiet 😊

Na
Review №79

Well stocked and great customer service.

Ja
Review №80

First time back since quarantine, chairs are gone a few things moved around, but still thesame amazing customer service I always receive there.

Ce
Review №81

It smells delicious. I would go again just to sit and smell the air. Besides the deliciousness in the air, theres a wide variety of books; obviously. Theres chairs to sit down and drink/eat while you read a book. Theres a childrens section where they can read. Theres a help counter where you can ask for a specific book youre looking for. Sometimes employees walk around giving samples. Get them; theyre good. Plus they give you a coupon. Now go and read.

Pa
Review №82

Great selection off books and they got various categories. Staffs were knowledgeable and easy to approach. Prices were reasonable and the books were always clean.

An
Review №83

Great store, huge selection

Jo
Review №84

Was very clean and neat. Had a comfortable atmosphere and relaxing. A lot of people just sitting in the cafe relaxing. Some people in the book nook reading. Very good place for comfort and relaxation while you find your favorite reading material.

Ma
Review №85

Employees were helpful and very friendly. The book I was buying was much cheaper online. They advised me to make the purchase online and pick it up when was ready. My book was ready right away ( it was supposed to take an hour or so)

Ja
Review №86

Love how it’s inside the barns n nobile! Very good idea. Love coming here after school to study

Th
Review №87

Employees are very helpful but they tend to be a little too eager in helping you when you walk around they are always approaching you asking you if you need help. A little overbearing. Book selection was good, and plenty of sales.

Vi
Review №88

I can always find an excellent read at Barnes & Noble. Then its off for a tasty beverage in the cafe. Great having the cafe right in the store!

Ch
Review №89

Large variety of books and for all ages, careers, and hobbies. They also have a great selection of items for those that are fans of specific series, from toys to board games. The in-store Starbucks provides a nice place to relax and read.

Ja
Review №90

Picked up asvab study aid for my nephew in North Carolina. I live in Illinois. They shipped it to him with no problem. Looking forward to another family member serving our country in the armed forces.

Jo
Review №91

Found exactly what I was looking for. Neat and clean

Da
Review №92

Great place to loiter

Be
Review №93

They have awesome stuff I been looking for Harry Potter stuff and I found a bunch here. And I love you can get coffee there also.

Jp
Review №94

AMAZING5 stars hands down.Employees are super friendly.A good place to relax and get a book and some coffee and read.

Ra
Review №95

All you want in a book store

I
Review №96

Clean, super helpful staff who are friendly. I was there while studying for something rigorously and I need help locating or researching about some books regarding my subject matter so the girl helped me she was very nice and took the time to help out.

Gl
Review №97

One of my favorite stores

Gi
Review №98

Barnes & Noble Is A Great Place To Shop.

Ja
Review №99

Its a book store! It sells books! Todays kids may not know what those are, but we sure do am I right? Check them out. Not only books, but games and stuffed animals and the like. While youre there, teach your kid what a card catalog was, most dont know.

Ma
Review №100

Wonderful and professional staff. Love their recommendations for a “good read”! You can tell they enjoy their jobs and serving customers!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2621 Plainfield Rd, Joliet, IL 60435, United States
  • Site:https://stores.barnesandnoble.com/store/2723
  • Phone:+1 815-254-2253
Categories
  • Book store
  • Cafe
  • Childrens book store
  • Hobby store
  • Toy store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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