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Automotive Super Center
1505 US-259 BUS, Kilgore, TX 75662, United States
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Automotive Super Center
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Ro
Review №1

I am new to Texas. My daughters can has an issue so we had AAA tow the car in. Tim and Riley were absolutely amazing. I was a difficult car to diagnose, However the crew knocked it out of the park. Always pleasant fair prices and quick service. I highly recommend them for any automotive repairs.

Ti
Review №2

I have had great results from day one. They are honest and will not let you spend money on something that does not need to be done. I went in once and told them a laundry list of items the dealer said I needed and they inspected and found I only needed three services and told me so I didn’t have to spend the 800 dollars the dealership was trying to charge.

Ge
Review №3

They’re always so nice and friendly. They do a good job. I recommend them.

Jo
Review №4

Tim and the crew know me by name and always greet me with a smile. They always take care of my pickup by servicing it correctly. Never once have they tried to upsell me on something I didn’t need. This is the only shop I trust with my truck! It helps that these guys love vehicles and will talk about lowered trucks, sports cars or even football with me. I feel welcome when I walk in every time!!

Ro
Review №5

This team at Kilgore, most of the time is accommodating. Of course there are those moments when everyone gets a flat at the same time and a cue line begins, but they have a great waiting area and work hard on getting you back on the road. I am extremely happy with their service and products.

Be
Review №6

I came in with a tire that was leaking air. The gentleman at the front counter was very courteous. They got to my car very quickly. They found a small screw, and patched it up. Very pleased with their service!

Ga
Review №7

Great customer service with friendly, knowledgable employees! Chandler is the best manager Ive seen in a long time. He makes all customers (from all walks of life) feel important. When he has to call someone with bad news about repairs needed, he delivers it with regret. The team makes us want to return.

ca
Review №8

Very friendly and quick service when they finally got the part. Just kind of pricey but overall great service

Sh
Review №9

Excellent customer service! Chandler and Tim went above and beyond to help me get my car back on the road. I highly recommend them!

Sh
Review №10

Buzzy was amazing. VERY professional and VERY pleasant to work with.He is an amazing addition to your establishment and it was a pleasure working with him.

Tr
Review №11

The employees at ASC Kilgore are always nice and professional. I have multiple vehicles and only take them here because they are friendly and have always been fair with pricing. All of my new tires come from here and if there is a problem, they fix them for free! My daughter is the queen of flat tires. They fix them every time no questions asked. They have even come and met me when my vehicle had issues! I would highly recommend using them!

Da
Review №12

Very knowledgeable all the way around and very friendly. Worth the wait every time.

Ke
Review №13

Very friendly and professional staff. They provide excellent work at a very reasonable cost, and are upfront and honest with you. I have been kept up to date every time Ive ever used them.

Br
Review №14

Honest! They dont take advantage of women who dont know anything! They are the BEST!

Mi
Review №15

Tim and changer are the Best! In this day it is rare to get what you pay for,. these two make me want to come back in the future for all my truck and car repairs,I would recommend their business to everyone.Thanks guys.

K&
Review №16

I have been taking all my vehicles to Riley and Tim for a few years now and I wouldnt reccomend anyone else. They are great! Very honest and dependable! Thanks guys for always taking good care of me!!-Zach

Sh
Review №17

These great folks.. Keep our truck & car up and running... Yay!!! They do a great job. Very professional and friendly.. We fill like family! If you need tires, oil changes, state inspections they do all of that also.. Its the ONLY place we go. 😁👍🥰

Sh
Review №18

Buzzy was the bomb and amazing at customer service. I will ONLY be working with him in the future.

Ja
Review №19

Chandler and the rest of the gang were very helpful with my worries. I really appreciated the way they took my car and made it 100% better. I will be back for regular maintenance on my tires and for anything my car may need!

Wh
Review №20

Can’t go wrong with Chandler at the front desk. Very polite, professional, and will get the job done. Fair pricing and fast service here. The Ford place in town fired all the people I liked so I decided to give these guys a shot and they did not disappoint. My new go-to place for anything automotive. There’s always something to be said about good customer service and these guys are fantastic.

Jo
Review №21

Best service ever ! Fast ! Friendly - I recommend them for all car repairs -

cr
Review №22

Great service!! Friendly, affordable and quick!! Can’t say enough good things!! Thank you Chandler!!

Lo
Review №23

Today I woke up to a flat tire. I called Kilgore automotive super center since I have been buying my tires from them for years. I spoke with Chandler. He came all the way out to my house, got the tire, put on my spare and took the tire back to the center . He later returned with my repaired tire put it on my car and I was up and running again just like that. I have never had better service in my life. I would recommend their service to all and everyone I know.

Mr
Review №24

I took my Jeep Cherokee in for a full inspection turned out after inspection I needed a radiator so I authorize the radiator to be fix . Then I get a call saying well we fixed the radiator but your freeze plug popped out and now you need a freeze plug so I authorize a new freeze plug . I pick up my Jeep get it home and the same day I was leaking oil all over my drive way. So I called and brought it back turns out the fixed the oil leaking then I get it home and now my transmission fluid was leaking out the front . Turns out the didn’t tighten the lines correctly to the cooling system. So after taking it back they said I need a new water pump. After already coming out $1,075.00 I told them please don’t touch my any more I felt gouged for money.. well yesterday that freeze plug I paid an extra $400 blew out while I was on the hwy driving and basically blew my engine.. I will be calling corporate and filling suit

To
Review №25

Called to make an appointment for an alignment the night before. Told them I would be waiting on the car. I was told to be there at 7:45. After waiting an hour I went to check on my car. It had not even been brought into the shop. When I asked how much longer he told me one and a half to two hours after they get it on the lift. His excuse was they dont open till 8. Wasted an hour for nothing as I didnt plan on showing up 15 minutes before they open to wait for them to even start work.

Ra
Review №26

Great Service, People and Atmosphere. Would recommend them for any service needed for your car or truck.

He
Review №27

People skills are 10/10. I have been using this shop for several years now. A couple of bad (costly) experiences in Longview left me skeptical of all auto shops, but I feel comfortable that Kilgore ASC wont overcharge me or do work that doesnt really need done.

Ca
Review №28

Great service and friendly professional folks. Definitely would recomend.

La
Review №29

Great experience great customer service

La
Review №30

Absolutely love this place ! Great service.Highly recommend Riley and Tim for all my automotive needs !

Mi
Review №31

Fantastic service! They have my business from here on out.

ra
Review №32

Great Service, Great People, Great Atmosphere! Will use them every chance I get/can!

Sh
Review №33

This is the best mechanic shop I ever been to get a repair fix! The workers are professional and provided me with great customer service! I recommend anyone thats in need of repair to go get your car fixed at that location! They did a great job on my first visit and my car is running great now thanks to the professionals at automotive super center!👍😊

Br
Review №34

Went and got a leveling kit installed and put on aftermarket wheels and tires in the same day. Very low wait time.

sh
Review №35

Disgusting. Practices none of the safety standards. No mask. Coughing everywhere. Seating too close to other seats. Absolutely just wants to kill or get you sick. Spend your money here, might be your last time you get to spend your money.

Da
Review №36

Without going into to much detail this company could have left me in a bad spot. But that is not what they did. The most fairest I have been treated in a very long time. Top notch professionals and a owner that is a truly fair, honest business man. Your money will be well spent with these guys! I give them a 10!!

Ma
Review №37

Great Customer Service. Budget Friendly highly recommended

Tj
Review №38

Needed an alignment ended up have a few more issues. After finding those issues they helped me get the parts to resolve them and installed them for me keeping me informed the whole time. Thank you for yalls hard work and timely service.

ne
Review №39

After years of business I was told I had to schedule an inspection. Done doing business with them.

Ke
Review №40

Had what I needed and the staff was very helpful and polite

La
Review №41

The service is always friendly and helpful.

Mi
Review №42

Great service! Fast and affordable!

Am
Review №43

Very friendly staff and fast service!!

Am
Review №44

Chandler and this whole team is the best !! Can’t say enough good things about this company and the people that run it. They always go above and beyond to make sure I am taken care of.

Co
Review №45

I called because my car wouldnt start and got a jump start from Riley who was on his lunch break. Told me to take it over to the shop and they would run a dianostic on the battery. Needed a new battery. These guys ARE THE BEST!!!! They are curtious. Chan is always pleasant to everyone one the phone and they dont make me feel like they are taking advantage of any one. I highly recommend them.I had done my homework before getting a quote to have the front hub assemblys replaced on my truck, the were fast, honest and I have found my new auto shop. I now am getting a quote for brakes.

Te
Review №46

Have always been satisfied with their work!!

Vi
Review №47

Friendly efficient service with appointment. Professional impression upon visit.

Cl
Review №48

I have been taking my vehicles here for years. Tim and Chandler are the best.

An
Review №49

Fast and great service getting my inspection!

Jo
Review №50

I get all my tires and state inspections done here.

Su
Review №51

Super nice bunch of young men, eager to help and answer anyquestion

Tr
Review №52

Service was fast and easy. No one was wearing a mask though which was kind of odd. And one of the employees said it was a free country so other customers didnt have to wear one either. Just kinda odd.

Al
Review №53

Amazing staff. Honest and do great work. Def. Recommend

Cr
Review №54

Very helpful & speedy in getting me out from what I needed done. Professional as well. I would recommend them!

Ky
Review №55

1st time was very pleased will definitely be a repeat customer.

Br
Review №56

Great customer service and great work!

RO
Review №57

Great Experience, wouldn’t go anywhere else!

Br
Review №58

I have had my truck up there numerous times and every time they have taken very good care of me in a timely manner.

To
Review №59

We got my wifes 2008 Eclipse worked on here and they were awesome. Super helpful, no BS, and didnt try to throw in any other needed repairs

Ro
Review №60

Best shop in town!!!!!

Ro
Review №61

Great place to get service on your automobile.

Th
Review №62

Just love the workers. Very friendly and fast

Al
Review №63

Very efficient and very nice people. Thank you for the work you did on my truck

Yv
Review №64

Great service and decent price. Even gave me a ride to and from their shop while car was getting worked on

St
Review №65

They get the job done and price is wonderful and nice people.

Ni
Review №66

Took my boss’s truck to Tim, they were very thorough in their inspection and we had several major issues. Billy called and kept us in the loop on how things were going. Just dropped my Jeep off so they can take care of it to. Thank y’all for taking such great care of us and making things so easy for your customers !!

Jo
Review №67

They advertise that they will meet or beat any competitors price on tires. NOT TRUE! When I asked for a quote, I advised them that I could get the same tires at Discount Tire significantly cheaper. They asked if I could get a written quote. I stated that I could. Another employee stepped in and said that he would NOT match their price and that I should buy from Discount Tire. Bottom line, if a company is going to advertise something, they should honor it.

Al
Review №68

Great place!

To
Review №69

Great service, good prices and good people!!!

Bo
Review №70

Automotive Super Center was recommended to me by a coworker and my father-in-law. Im now passing that recommendation onto all of you. Professional, courteous and timely. Tim was very helpful and I can say with confidence that he and the rest of the team will do the same for you.

Sh
Review №71

I have been taking my vehicles here for years and have always received phenomenal customer service in a very timely manner. The staff is very courteous and they treat my vehicles with the upmost care. They are without question my go to for all of my vehicle maintenance and concerns.

Al
Review №72

Long wait high prices

To
Review №73

Seems as though theyre too busy for their old regular customers. I spent $700 on car repairs but they were too busy to work me in for an alignment the next day. I have brought my vehicles here for three years and have been a good customer. Recently Ive tried to get 2 of my cars in for them to look at but they are a week behind. Ill never use them again.

Ab
Review №74

I’ve taken my car here on numerous occasions and the staff has always been friendly and helpful and polite and their rates have been extremely reasonable every time. They speak plainly but aren’t condescending which I really appreciate

te
Review №75

Amazingly friendly staff. The only place I take our vehicles.

Li
Review №76

Everyone is so nice. They are professional and will take good care of your vehicle.

Ro
Review №77

Best mechanic, best service. Everything you need for your vehicle. Highly recommended

Sh
Review №78

Got a good deal on my new good GREAT experience

Kr
Review №79

Very friendly and courteous staff! Short wait times and they get the job done right.

Ka
Review №80

Clean place friendly people got my inspection done there.

do
Review №81

Great service, and dome very friendly people to do business with.

Mi
Review №82

Super Friendly, excellent service on your vehicles, and get done with your vehicle quickly! 15/10 would recommend

mi
Review №83

Very speedy and thorough!! Will be recommending to lots of folks!!Thanks guys!!😁

Sh
Review №84

Very Friendly, They have coffee, and snacks, and comfortable place to sit while getting your vehicle done.

Jo
Review №85

Talk to Rylie hell hook you up.

Ch
Review №86

Too expensive. Only been twice and both times they got me!

Im
Review №87

Service was respectful

wi
Review №88

Very friendly service, awesome people to deal with.

St
Review №89

Very nice and had excellent customer service

Ra
Review №90

Had my Jeep inspected. Guy at the counter was so personable and funny. I was in and out in less than about 30m.

Ad
Review №91

They do an amazing quick job and my oil change is $20 cheaper than anywhere else on my Texas edition Chevy Silverado

Da
Review №92

These guys are very professional, they addressed all of my concerns in a timely manner.

Ro
Review №93

Great new shop in Kilgore. Great service, good prices and friendly staff. They also do state inspections including motorcycles!

Ba
Review №94

Love these guys. They always make time and do excellent work.

Ma
Review №95

Always friendly and helpful. Provided ride home.

Do
Review №96

Super friendly staff.

Br
Review №97

Dont go here if you are a female. I was almost in tears because these men are so rude. I can be patient but having me sit for 2 hours and saying nothing is ridiculous. I was told I could get my vehicle fixed the next day to only show up and they ordered the wrong part. I had expressed to them how much I work and its hard for me to find the time to even show up there. The part I needed was $111.00 at o reilly but they refused to get the part from them. Then the part was $142 but after it was said and done I was going to pay $276!!! That is insane. I went to o reilly and ordered the part and will get it within 2 hours and I will just change it myself! I WILL NEVER USE THIS PLACE AGAIN

Mi
Review №98

Kilgore location: I have used the company in general (Henderson and Longview location) for many years and have recommended them to several people in that time. But not the Kilgore location. Twice in the past month I have brought my truck here. The first time they would not even allow me to drop it off. Because the computer was downI guess old fashion pen and paper was too complicated. (Ended up taking it to Kilgore Muffler. in and out same day service breaks rotors and exhaust . No computer required.) Today I called and asked about an oil change and inspection. I was quoted a 20-30 min wait time. Told the to hold me a spot I was on my way. So I dropped it off before heading to the gym. I spent just over an hour there. When I returned thinking my truck should be just about finished it was still parked where I left it. at an hour and 40 min after I dropped they finally pulled it into the shop. So much for the 20-30 min wait time. Total time from drop off to completion over 3 hours on what should have been just over an hour job with the wait time I was told while I was on my way there. While I was there waiting we watched a worker driving an acme trucking vehicle to be pulled in for service back into another customer’s truck and never got out to check for damage. He just drove off. It took the customer seeing it before anyone walked out to check on it. I 100% refuse to ever come to the Kilgore location again the level of incompetence is staggering

Br
Review №99

Riley and everyone is always very friendly and helpful and patient when having to explain.

Wi
Review №100

I have worked with Tim for more years then I care to think about. I always let them to do the jobs on my cars I just dont want to do. They always do a great job.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1505 US-259 BUS, Kilgore, TX 75662, United States
  • Site:http://automotivesupercenter.com/
  • Phone:+1 903-218-6880
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Mechanic
  • Tire shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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