I had a problem with my garage door closing and I knew it was the sensors but could not fix the problem myself.They were able to book a service call according to my schedule.The technician called ahead, arrived and very quickly determined that the sensors were wired incorrectly. He fixed it within minutes.He also told me how to have the door operate more quietly now and on an ongoing basis.I could not have asked for a more efficient and friendly service to my door.Highly recommended!
In early May, my garage door would not open with the controller. I called Precision Overhead Garage Door and a technician came out to assist me. The motor needed to be replaced, I upgraded to a few convenient options and presto within a few hours my garage door was opening...very quietly! The chain on the motor had been replaced and now when the door was opened it did not shake and rattle, nor it could it be heard throughout our home.I should have done this earlier than I did, just for the peace and quiet alone!Thank you, Precision Overhead Garage Door!
Our door was extremely noisy and I sensed it was going to fail soon. My tech Alex R. diagnosed the problems and gave me several options to fix the problems. The rollers and motor were replaced. The springs adjusted and all was lubricated. Door is now quiet and running smoothly on track. I do recommend their service. Will use again if needed.
When I first called Precision, I was greeted by a very polite and professional customer service representative by the name of Trinity. She was able to easily help me get set up with an appointment. Justin was the technician who came out to my house this afternoon and he worked very quick and easily. He was really professional and knowledgeable about how to go about preventing any further issues. Great guy and great company. You guys will be the first I call if I have any other issues in the future. Exceptional work!Also a little side note, they had a worker by the name of Michael Henderson who I had the pleasure of knowing who recently passed away. Rest In Peace Mike.
This company is a gem and I am lucky that I found them. They had such great reviews that I gave them a call when my garage door failed to go up and down. I told them I needed a new garage door. They came out and said the garage door was fine. It was the garage door opener that was not working correctly. I thought, that is great. That is a lot less expensive than a garage door! But alas, he was able to fix the garage door opener. I did not even need a new one of those either. And the icing on the cake, he did it all for no charge. I of course tipped him, but better customer service I cant imagine. You will not go wrong to call this company. 5*. And if I could give 10* I would.
A bolt sheared off and basically trapped my car in the garage. Precision answered on the first ring, got a repair scheduled quickly, and came out to fix the problem quickly. The tech (Chris) was polite, professional AND EARLY. Chris walked me through the repair or new options and wasnt pushy or sales focused. Clearly wanted to solve the problem and was just showing me all my options and the associated costs. He did a high quality job in about an hour and walked me through everything after the install. 10 out of 10 would call them again and recommend them to anyone.
Precision returned our call, had a technician the next day and in the end gave us info that we could repair the door opener ourselves. He did not charge for a service call. If we ever need service again, we will call Precision. Thanks
This is the second time we have needed help from Precision. Same results: excellence. Justin made sure our old door works like new!
We are in North Port, the garage door stopped working properly a couple weeks after purchase of our house. We researched local firms and settled on Precision after a couple other firms, D&D in particular, made excuses about how busy they were, seemed uninterested and were actually higher in initial service call/diagnosis fee. Precision scheduled us promptly the following week and actually got us in sooner than the original appointment. Alex our technician was thorough and knowledgeable right away in diagnosing the problem. He explained choices and prices on the spot for replacement parts, all better quality than the box store DYI the previous owner had installed and not maintained. He had all choices on board and installed our choice, a Precision brand system, right away from motor to sensors. We are happy with the new system which works much smoother and quieter without a glitch and recommend Precision installers highly.
Very detailed service. I needed an appointment fast and they made it happen. I would highly recommend this company!
I have used Precision Garage Door a few times now. All their technicians are experts at what they do. They are very polite and careful around what we have in our Garage. They are always my first call when I have a problem with the garage door.
Brain is very knowledgeable, thanks Brain I will ask for you!!
I tried to fix my very heavy garage door by myself. After failed attempts I called Precision. I spoke with them on Saturday and was assigned a technician on Monday between 12 and 4. Brian was my technician and he arrived at 12:30. He not only analyzed my problems but developed solutions. I could not be more pleased with my results.:
Not big on writing bad reviews but this one was bad. Young tech came out and tried to upsell me on a repair to my doors gear and sprocket assembly. Tried to convince me the door needed all new springs and with a $795 charge. I fixed it myself with an $18 part from Amazon. Very shady business. Would never use or refer them to anyone.
Found Precision Doors here on a Google search, all the reviews were good. I called on a Saturday for a price to replace my garage door opener, like what they offered and especially that they would be out on Monday. Derrick arrived, advised me what I needed and finished the job in about 2 hours, new belt drive Lift Master opener, and its so quiet! New springs and its all like new.I highly recommend Precision.
Technicians are extremely knowledgeable. My garage door wasnt working properly. I called and they were here the next day; fixed my door within 10 mins. I am extremely satisfied with the company and their technicians. The best company I have ever had the pleasure of dealing with.
Service was excellent. Arrived on time. Explained the process completely and finished the job quickly and satisfactorily.
Great bunch of people never had a problem and they were quick.I do lawn work and my door. Failed they were here repaired everything and I was on my way to work again thanks guys and gals
Always great service and professionalism when I use Precision. I received same day service and the technician, Alex went above and beyond in his service. I highly recommend this company for all garage door needs.
Justin was very professional and had good integrity. He did not recommend that I replace my door operator at this time, and instead lubricated a few components and suggested I wait to see if the noise returned.Great to see there are still honest people in this world. I have used Precision in the past, and will not hesitate to again in the future. Excellent customer service!!!
Alex is a great technician. He installed a new garage opener and it works amazing. I would highly recommend this company. awesome work.Thanks!!
We read a review in a magazine of your company and called because of your high ratings. The man who came to our home was very knowledgeable and made us feel confident he would recommend the appropriate repairs etc. He fixed our terribly noisy garage door and installed new devices for us including an outside keypad we didnt have previously. We could not be more satisfied. I would recommend your company to anyone.
I was very pleased with Precisions service once again. Fischer Londeree was our tech. He was polite, professional, showed me why the damage had occurred and gave me options to fix it. He was thorough in the repair, and very clean and tidy. I certainly would recommend them, and Fischer!
Very pleasant. Quick response, honest, efficient. Would highly recommend!
From the moment of my call to the completion of the repair two days later, Precision was outstanding. Communication, follow up, email confirmation, phone call confirming the appointment...this is what customer service should be for all companies. Gaetano (the technician) was thorough, identified the problem and clearly outlined my options. He then completed the repair quickly and completely. Highly, highly recommend Precision!
I have used Precision before and was so satisfied with there work 5 years ago,I called them again to change out my motor and springs that finally gave out. Tech Alex was very knowledgeable and experienced in his work and was very professional not only in his technical work but also displayed first class customer service. I would easily recommend Precision to anyone needing service,great tech and company.
Great company. They came out next day and earlier than expected. After initially thinking it was a part, Fisher rebooted the motor and removed an LED bulb and got everything working again. Saved me hundreds of dollars just because he took an extra minute to try something that resolved the problem. Kudos!!
Awesome experience!Garage door is quiet - smooth - and work was done on time and professionally! Thank you!
Brian, a technician for the company, was extremely professional, kind, and thorough with explaining the repairs necessary and my options. Scheduling service was very efficient and I would highly recommend this company.
We had prompt and great service and repair by Derrick Irving from Precision. Our garage door was not shutting and we needed a new belt drive and key pads. He did an excellent job and all in about an hour. Another company we had used before could not help us for a week! Highly recommend.
Our garage door broke on a Sunday. I called and got an appointment for the following day. Mark showed up and had it fixed in less than an hour. It runs smoother and quieter than before, like a brand new door.
Precision Garage Doors replaced our springs and did an excellent job! I called around 9 am and Fuscher(their technician) arrived at 3 pm. Fischer did a thorough inspection, made some recommendations and repaired our door in little more than an hour. He was knowledgeable, personable and efficient. He is a great ambassador for this company!
Phenomenal service and price/valueUsed in two statesHighly recommend for repairs,parts, install
Friendly, Professional, and on-time service. Theyre the best we dealt with regarding garage doors.
Scheduling was easy, great service, installation and product. Absolutely recommend!
Though the pandemic caused quite a delay in getting the specific door we wanted (not Precisions fault!), our experience was excellent, from the initial contact and recommendation by Lindsey to the install and follow up by Matt and crew. We love our beautiful new garage door!
Today a technician -Justin Nash professionally and quickly fixed the problem .We are grateful to him for his good work)) And + he sprayed the door so it was not as noisey. I was very pleased. Thanks the company for professional and polite employees
Excellent service. Came out same day I called at the exact time they said they would!!
Precision’s service tech Justin did a great job today installing both my new remote and key pad.All good 👍Thank you,DM
Fisher came by to give me a free estimate on a new garage door motor and rollers. Hes very knowledgable and honest! He said my garage door/motor is still in good shape. I appreciated his honesty and integrity. He left me an estimate, and Ill definitely go with POGD when Im ready to replace it.
Technician was very knowledgeable and courteous. I was happy with the service and plan to use Precision Garage Door Service in the future.
Called BANKO first and waited 8 days for a service call. The BANKO tech spent less then a minute looking at our problem and told us our door is old and needs to be replaced. He was going to send a Salesman. No Salesman showed up.Decided to call Precision. 3 days for a service call. The tech was excellent. Analyzed our problem and had it repaired in 15 minutes. Precision has my business and I will tell the entire neighborhood.
Fast, seems to be good quality, neat, efficient, courteous! As part of their normal installation they installed a surge suppressor, which is a huge thing for the Tampa Bay area (lightning capital of the world)!!!Great experience!!!
Alex arrived earlier than the time frame initially given to us. He was extremely friendly, courteous and knowledgeable. He gave us options to fix our garage door and explained each one in detail. He also gave us tips on maintenance going forward. We highly recommend Precision Door Service and would gladly utilize their services in the future!
Service and product was great. Only issue is that we paid extra for seals and there is light coming through under the door in one corner. Technician told me to get some spray foam. Felt that he should have done that.
When our garage door motor stopped working I called Precision in the morning and they arrived in the early afternoon. They assessed the problem, gave me a quote and repaired the motor quickly. At all times the technician was polite, efficient, and friendly. I would highly recommend Precision Overhead Garage Door Service.
We couldnt be more pleased with this transaction. Matt and Joanna handled everything with ease and confidence. Delivery and installation were right on time and went like clockwork. Great installation by John. This is a really nice product and costs less than other inferior doors. We love our new door and opener and have gotten lots of compliments. Thanks guys!
Our garage door opener failed yesterday, so I called Precision and they agreed to come the next day. I jiggled the electric eye connection, but it stayed yellow. Anyway, the Precision repairman came promptly today, But now the garage door openers both worked, and the repairman gave me advice on the openers. And he charged me zero!
We are so happy we chose Percision Door to fix our garage door! Making an appointment was so easy, they scheduled us right away and Eric the technician was professional, knowledgeable, kind and efficient! Highly recommended!!
Precision Garage Door repair is amazing... The technician was very kind and helpful. Repaired the door with in 30 min!!! I would highly recommend this company and we will use this company again...
BEWARE Exorbitant pricing. Installed $19-$25 item, 11 screws and service call for $274.95. Never told price ahead of time. I should have sent them on their way. When trying to resolve issue management was combative and snarky Never again.
Brian, although his company doesn’t sell my brand, knew it and it’s functions well. He was able to fix and remedy my issue as well as do a very thorough inspection and routine service. Very pleased with him, his punctuality, and his company.
Arrived on timeDid a quick and efficient repairExtremely reasonable costWorks great!
Amazing service! I noticed that my torsion spring on my garage door was broken at 2:15. I called Precision Door Sarasota and asked for a service tech. Gaetano C. arrived at my home 1 hour and 15 minutes later and the repair was done before 4:00. I was blown away by the speed and quality of work. They should be your first call!
The Service Technician, Michael, did an excellent job communicating and fixing the issue promptly. He gave excellent instructions on the new equipment operation, and programmed everything for us. Thanks Michael, nice work!
Service call--on time, gave tune-up, was honest that I didnt need more.
Highly recommend Precision Garage Door! Perfect experience. Excellent! We had two of the most knowledgeable, pleasant, honest, respectable guys help today with our garage door. We were both very happy with the results. We are now planning to have needed work done. Everything was explained perfectly. Options were emailed to us which is very helpful. THANK YOU Precision Door Service!
Great customer service even during pandemic times. Used Precision a couple of years ago and called for an upgrade quote. Their service just gets better and better with time. Thank you Seth for your professionalism and efficiency.
Great service. Was there the very next day to fix a problem with our garage door. Highly recommend Precision Overhead Garage Doors.
Fast and thorough service by Mr. Brian Fixter. We’ll be working again with him in the near future. Satisfied customer!
All of a sudden our garage would not open, Called Precision and a technician, Derrick, was here the next morning. He did a great job. All fixed and running smoothly
Fischer is the guy you want to fix your garage door. what a pro! and so nice and friendly, plus a great attitude. had it rebuilt essentially in just a couple of hours, i was amazed! highest recommendation.
Excellent company, excellent service!
Ive never had bad service from Precision. Thanks again, You people are great to deal with !!
Replacement of the torsion springs on my garage door was much more expensive that I anticipated, about twice what I thought it would cost. The technician arrived on time and appeared to know what he was doing. The total time it took to make the replacement was about 35 minutes which is what I expected from a professional with the right tools and knowledge. The garage door is operating smoothly and I feel relieved that the job is done.
Great service, and customer care
Efficient and excellent service.
This is a professionally run company. Great customer service. They gave us the best price on a new hurricane garage door and opener. They arrived on time completed the installation quickly and professionally. Thoroughly explained the operation of the new door and new opener and answered all our questions.I would recommend them very highly...youll be very happy with their service.....Tom Grosso
Bret did a great job replacing our 14 year old Liftmaster with a new unit in about 1 hour and programmed the remotes. Precision was recommended by a neighbor and I will recommend them as well.
I can’t speak highly enough of the service and job that Brian Fixter did for us. He was very professional, honest, and efficient. You should be honored to have Brian as part of your company.
What a great experience I had with this company. Seth, Matthew Sell, and the office staff were so helpful. Matt N. installed my garage door. He was professional, polite and did an awesome job! He left the worksite cleaner than it was when he started. I absolutely love my new garage door! I highly recommend this company.
Excellent and professional service. We could have had next day service if we were available. We found a time that was good and efficient and the work was handled promptly and professionally.
As a result of a spring replacement that i had Precision do, my door opener motor broke. they offer to sell and install a new motor for $400 which would have been a $100 discount. I suggested that they replace the motor and i would pay their actual cost. I thought given that they caused the problem i was being very reasonable. They didnt agree.I will end up hiring another company to fix or replace the motor even if the cost is more. Just dont want to be involved with a company that doesnt stand behind their work or in this case fix the mess they caused.As a follow up to my review. I had another company come out to look at my door problem, they confirmed that the spring replacement caused the motor failure and damage to the chain rail. In fact they stated that the springs that precision installed were too strong for the door and had to be replaced. Plus the chain rail needed replacement due to damage caused by the precision tech. So the money i paid precision was a complete waste. This is the first critical review Ive ever posted here and hopefully the last. Please be very careful when dealing with this company.
Brian and son did a complete overhaul of my garage door, replaced the motor and also reinforced the door. I could not be more pleased with the result. They arrived promptly, got on with the job, working efficiently. They were pleasant to deal with and I would recommend this company to anyone. The garage door now functions beautifully and is also almost silent which was a surprise.
Great job. Fair price
Extremely prompt, professional and reasonably priced. Will definitely call these guys back whenever I need future service. Highly recommended.
We knew our over-sized doors needed work, and we were right. Our tech (Mike H.) advised us of our options, and when we gave him the go-ahead he got right to work. In our opinion he went way above and beyond, getting the job done under very difficult conditions. If Precisions other employees are as competent, hard-working and conscientious as Mike, we recommend them for your doors without hesitation.P.S. Hey Precision- Mike H. deserves a raise!
Alex is prompt, polite, professional, thorough and pleasant. I would offer a six star rating if I could. We called in late Saturday and our repairs were completed on Monday afternoon. That is outstanding customer service! Thank you Precision Door and Alex R.
Completed work quickly and well done
Very efficient, Prompt and professional. Michael the Technician explained the problem in detail and took care of it. Great service..
I had a wonderful experience with 2 repairmen. Very efficient, experienced and professional. The repair was difficult to fix due to wiring break in wall. I thought there was no way to fix. These gentlemen knew just what to do. I was expecting a huge bill but it was only several hundred. Highly recommend.
I called Precision Door to replace the broken spring from my garage door.Jimmy was a great guy but not the price. I had the 2 basic spring replace for $440 total. When I called Banko who installed the door 5 years ago quoted me for same springs and job $249.00Almost $200 less. Only if I would have call Banko first. Again great technician and good job but the price not competitive with othersA bit frustrated
Our spring on the double garage door was broken, locking both of our cars (and us) in. On the day before Thanksgiving, we called Precision and explained our predicament. Despite being completely scheduled for the day, the very pleasant, helpful woman on the phone said shed fit us in later that afternoon. The company that installed our garage doors said, We cant be there until Monday. Mike arrived within the window of time quoted and did a very professional job in correcting the problem and installing the new equipment needed. He explained the various options we could choose from and the guarantees included with each option. He did the work and fixed our door. We highly recommend this very responsive company and Mike, the technician.
Wonderful product ... polite professional staff ... make this your first call if you need any work done in your garage door(s)!
Precision was an appropriate name for the company. They answered my phone call promptly, verified all my information, and had service here within hours. The technician was quick, explained the issue clearly and said we could get back with a response. No hesitation on our part and problem was fixed right there and then. The only think I would suggest is to have the company comply with Covid regulations and make sure technicians show us with masks on. We certainly had ours on and maintained distance so on behalf of Precision, put your technicians with masks.
I called Precision to get my garage serviced and for them to fix a small problem I have been having with the garage. A tech was able to come out 2 days later. Our technician was very friendly and knowledgeable about our garage and answered any questions that we had. I highly recommend this company for any of your garage needs.
Put deposit down in October for new garage doors and openers that were supposed to be installed in January. By January I called and was now told they wouldnt be received until the beginning of February. At the beginning of February I called and was now told they should be received by February 23. I called today and am now told, it will be another month. Should have went with their competitor as my neighbor did, as their doors are already installed.
The service was terrific! Kevin installed a completely new system in less than two hours. He was on time, courteous, professional, upbeat ... a great asset to your company. I highly recommend Precision Overhead Garage Door.
Chris Stephens was easy to work with & did a great job to solve our problem. Thank you. Have use Precision for many Years & have never had any problems
FAST, EASY, No problems.New opener installed at reasonable price in less than an hour.
Precision came out next day after call. Mike was on time and explained problems to us. Spring was broken and we could not get door open. Also, need another remote and replace loud bearings. Very satisfied with work and end results. Would recommend Precision to friends.
They came out the same day I called and the installer was very friendly and explained the fixing process well. I highly recommend giving Precision Door a call when you need help with your garage door!
Very pleased with their service. Brian came so quickly and I am able to use the door while waiting for a replacement. Highly recommend!
Very nice, very knowledgeable, quick service. Nice people. A+++
Excellent service! On time, professional, completed the job and we are very happy with the work. Thank You!!
First Class Service for several years!!
Very courteous, friendly, competent technicians. Called late in the day and technician was here first thing in the morning.
Very fast and professional! The technician, Derrick, was very nice and got the job done quickly. Thank you!
Jason D. came to check out our garage door and issues we were having. He was very professional and knowledgeable with his work. Quick and very friendly. We highly recommend Precision garage door company and highly recommend Jason D. for your service guy! Thank you for the great work and customer service.