These people are awful! They do not contact customers, you have to beg them to complete work, and they are rude! READ REVIEWS before hiring them!They drained the oil out of our car and returned it with the check engine light on. When we complained the owner said we needed an oil change. No! It was changed less than 1000 miles ago. Drove our car straight to another repair shop who immediately discovered our car did not have any oil in it. They recorded a video for proof.This place needs to be shut down!

Excellent job painting the hood of my camper van. Very fair price and great service. Everyone was so nice. I welcome this opportunity to share my thoughts, as I was very impressed overall and I highly recommend Aiken Collision.

Where do I even start!? Well first off my car was in an accident and It was towed to Pro towing/Aiken collision. State farm was assisting me with the damages and they gave me the car shops that they had on their list. Aiken collision was not on the list, but the young man that is over pro towing told me that they would let me choose any shop I wanted and he convinced me that Aiken collision was the best. My car was in their shop for 2 and a half months and no one called to give me updates on anything. I think that was very unprofessional. Then on top of that the owner at Aiken collision argued with me because I didnt cash in a check, instead I got state farm to do send it to them direct deposit. When I got my car back spiders and spider webs were all in my car. They didnt even have the courtesy to vacuum it out. I had splatter stains all over the roof of the car. My Ac was working before the wreck, and when I got my car back all of a sudden it stop completely working. I took it back and they said its nothing they can do about it. I believe they messed it up while doing other things to it. I will never go back here and I have learned my lesson to choose who ever the insurance company has on their list.

Like other’s, this shady unprofessional business kept my daughter’s car for over two months and returned it untrained with the check engine light on. They blamed it on the insurance company.We have just hired an attorney who told us to contact the BBB and he will initiate insurance fraud charges against this company.RUN, don’t walk away from these uneducated unprofessional scammers.FYI: He lies. Too many clients are stating the same issues. So everyone is lying except him? Bahahahaahahhs

Was not helpful nor friendly in the slightest. Refused to back service work done to repair my car because of aftermarket parts. So essentially theyll slap whatever they want on my car and if it still doesnt run, its not their problem. Chose to do business elsewhere, and the guy became INCREDIBLY difficult to work with, my insurance adjuster even commented on how irate and unprofessional the dude was. When the company we chose to do business with went and got my car, Aiken collision seemingly intentionally forgot to give them a necessary component and the new company had to go back a second time to retrieve it.Overall a terrible experience during a scary time and will absolutely be telling everyone I know about it.

Worst customer service rudest people I’ve ever dealt with and had vehicle for over 2 months without a phone call

I cannot say enough good things about this business! They were so helpful and supportive during this whole process. Always calling to provide updates. They helped me out a lot when dealing with the Insurance Company. Not to mention, they put my car back together as good as new.

I was stuck on a median and needed someone to get my car off. I called Aiken Collision and was told they would be right out. They were there within 5 minutes. They got my car off the median and I was on my way. They were very professional and polite. I highly recommended this company.

Took time to fix but it was Holiday in week I dropped car off. The repairs look good and car was washed and vacuumed.

Excellent job matching paint and parts. Great communication. On time. Highly recommend.

Great job repairing my car. Would have liked to get a phone call when it was done - I had to make the call myself to check up on it. Other than that, everyone was friendly and the work was done in a reasonable amount of time. I would go back again.

Aiken Collision is the BEST! Fair and prompt estimate as well as great work! Definitely will use again should I need!

Aiken Collision did a repair on our difficult to match silver Nissan Murano and did a great job. The repair was completed quickly and was ready when promised. They did the work within the amount that our insurance provided. A very good body shop.

Great local business. Honest and trustworthy - would definitely recommend!

I had a wonderful experience with the staff as well as Bud Parker himself. My family went to Parkers Paint and Body as long as I can remember. I went there as well. Now I continue that tradition by giving our Paint and Body shop needs to Bud who through his staff paid particular attention to detail. My 2006 with over 100k miles looks just as good as when it came home the first time. Staff handled all issues through the insurance company. My car was returned sooner than expected. I appreciate local business owners that treat us like they appreciate our business! Aiken Collision owned and operated by Bud Parker did provide the same great service his father provided to mine!

Brought in my pick-up truck’s tailgate to get painted on a Monday and was promised it would be done that week. It was, and they did an excellent paint job. Perfect color match; no runs, drips, or errors. Completely satisfied, and would definitely recommend Aiken Collision.

Aiken Collision replaced my cars bumper and did an excellent job throughout the entire process. They are top notch in every way.

My Sentra was repaired and painted perfectly and done in a very timely manner. Staff personnel was pleasant and professional. I’m glad a friend recommended Aiken Collision to me.

The best in Aiken! Aiken Collision color matched my bumper cover to my van perfectly. I wont go anywhere else.

Horrible customer service. No help at all to my needs and the quote was ridiculous. (Insulting really)

Just picked up my wifes Mazda from Bud Parker and want to say that he is honest and fair with quality work. GREAT JOB Bud i appreciate you and the staff for helping make the wife happy !!

Great customer service and they kept me posted with everything that was going on with my car

Excellent customer service and work.

Bud Parker and his team do Excellent paint and body work. Bud worked for his Dad at Parker Paint & Body for over 30 years, until his Dad closed up shop and Bud opened his own shop on Richard Avenue East

I will never do business here again. I took my truck here because of a longstanding family relationship with the owners father. After noticing several flaws including a crooked bumper and hood, mismatched paint, and sloppy touchups, I returned to complain. I left my car at the shop a second time and the discolored parts were replaced with new discolored parts and alignment still off on the hood. I am now perusing a resolution through my insurance company and the Better Business Bureau.

The guys in the shop were very helpful despite the freezing temp. outside.

Wonderful service, Best results and OUTSTANDING prices!!!!

Car was towed there after wreck and they were very helpful while waiting for insurance

The driver was rude didn’t listen to me over charge for 3 miles If he had listen to me we would have not been towed he almost ran me over when I was checking the damage to see if I could have driven the vehicle says 24 hr service couldn’t get in touch before 7 am don’t use this company

Great auto repair.

Accident, take your car there

Good service