My experience with discount tire was extremely frustrating. After speaking with a representative about the tires I ordered and work I needed done, I was told they could definitely take care of it for me, no problem. After leaving work early to have this handled, it was another story entirely. Complete waste of time. And no one was willing to help make things right. Went to another store and got what I needed immediately. Will never go back to discount tire again!

I just bought 4 new tires from this store and had them install them. There was a problem with the installation of the drivers side rear tire and the truck had to be taken back in. The owner was awesome and he was very good to us for our troubles. It is rare and really nice to receive this quality of service still. I thank them for getting everything straightened out and for the great service. I would highly recommend this store to everyone.

I had a great experience at Discount Tire. I went after work. I didnt have an appointment. They were closing in approximately 90 minutes and they were able to accommodate me. They had the tires that I wanted so I was very happy.

We went in to see about getting new tires about 15 minutes before they were supposed to close & they stayed late to get us taken care of. Theyre always polite with excellent service, prices & knowledge. When I apologized for keeping them there late Jeremiah, our CSR, said Wed rather know that youre safe. I been going to Discount Tire for a couple years & Ive been to four different locations. Theyre always kind, efficient & helpful. I wont go anywhere else! Its a great company with Christian values & high standards!

I went in to purchase a right rear tire, paid $145 for the tire, a gentleman came over to me to let me know I was all done, took my paperwork and left. 4 weeks later I needed alot of air in that tire, so I took it back to the shop and ask for air I was told that tire is bad, no threads on the tire. I then informed him that cant be, I just purchased that tire 4 weeks ago, He proceeded to tell me thats not their tire. I then went into the office to have a salesman pull up my records and He stated Yes Maam you purchased 2 tires here. I said then why is it balled. After close examination I learned that they had put the old tire back on. I never got the tire I paid for put on the car. The way I drive on the Interstate that could have gone Real Wrong, and I want to be Compensated, not to mention I had to now wait, yet again for the services I paid for 4 weeks ago which made me late for work. Just a Total Inconvenience. Discount Tires of Aiken, Whiskey Road you owe me.

Very friendly! Helpful and reasonable. I would recommend to anyone. Have not had similiar success at other branded shops.

Honestly wouldnt go anywhere else. Its hard these days to find car places that will be honest and not nickle and dime you. I did think they existed. And then I went here. This is the place. Thank you for being awesome.

I ordered very expensive tires that the website advised would be in hand within 1-5 days. The automated system then took me to schedule my appointment. Unfortunately, it goes out to the last possible day, 6 days after the order, to ensure they come in prior to the appointment. That stinks, but makes sense. I schedule the appointment for 6 days later, paid $1285 (very expensive tires) and waited for the appointment. On the day of the appointment, I had an emergency and rescheduled for the following day. The next day, we zip on over to get my tires and were told, sorry, the tires you want are on backorder and may not arrive for another month or 40 days. I had religiously been checking my email and their website to ensure that my appointment was on without problems. What did they say at the shop? We tried calling you. I keep a mid-shift schedule. Im asleep during a large part of their business hours. I am not usually in the market to give loans to corporations that have far more money than I do. Thats what they did to me here. My car currently has unsafe tires. I cant drive in the rain. I went with them because they are close, reputable, and could get my tires within 5 days. I have now given their company a week long, totally free loan for ~1300 with no interest, while I sat at home unable to drive in the rain (which it has rained for half the week). I imagine if I go and get a Discount Tire credit card, run it up and owe them $1300, they would be totally cool with me calling them after-hours and when nobody answers, Ill just tell the collection agency that its cool, I tried to call. They wouldnt possibly see a problem with that. They likely would go, oh, you called. Thats cool. Theres no interest charge this month then. I dont expect that youd email, or update the completely automated system that would also email you, letting you know that the schedule needs to change. Im sure that is exactly how their company would handle it. If thats not how the company would handle this, it could only mean that they dont value me or my time and money. Canceling the order. DO NOT BUY TIRES UNLESS THEY HAVE THEM ON HAND.

This facility is awesome, I bought tires a year ago. Had a tire with a large nail in it. Very low air psi drive it from Trenton sc to Aiken sc. They were able to save it and fix it. No charge Thanks so much Discount Tire.

Quick, friendly, very professional and an overall easy experience!

Very professional staff. Made my tire purchase and appointment online. Great prices. I was in and out in less than an hour..on Saturday. Will always take my car here. Thanks guys

I came in to have a leaky tire looked at and repaired. We were immediately greeted and informed of minimal wait times on a Saturday morning. These guys are kind, budget friendly & proficient. Highly recommend! Thank you for taking great care of my little car!

Single best tire buying and installation experience ever. Super easy online purchase. Military discount. Tires delivered same day. Ez appt scheduling. Drop off and pick with no hassle. Wow! Everyone there with a name that starts with J was perfect!

The most efficient operation I have ever seen. Keep it up.

Amazing customer service. In and out within 30min. Pretty decent place. I purchased all 4tires at a decent price.

A good place to buy tires. And the service was great. They are very busy

Ive been here twice in the last year and both times I barely had to wait. Everyone there is so friendly and courteous, and they dont try to push services you dont need. The A+ service and the low prices mean Ill never go anywhere else for tires!

Professional and courteous staff. Very clean and efficient facility.

Very helpful and polite, did not have my tires in stock

Bought 2 tires was very satisfied over all.

Every time I go the staff is always helpful, knowledgeable, and very flexible to my needs. They never push to up-sell me on stuff I didnt ask for, and they provide helpful advice.

Came in to get 4 new tire and get them put on. I ask how long it would take and was told they try to be done by Christmas, kind of funny but dis not answer my question so Im sitting here 40 minutes later still wondering how long this process is. On top of that I do not see a discount anywhere. Change the name to Expensive Tire plus NO ONE is wearing a mask in here but me so you might as well remove these requirements for here.

Honest staff. They work very quick . Can get pricey though

This is probably the fastest I have ever seen a tire shop move. They were very courteous and making an appointment was very easy, had a good amount of available openings. They proce matched tires I found elsewhere. Great place!

This place serves fast and efficient quality service. And has excellent customer service. They make sure you are taking care of, and the warranties are great.

Very friendly ppl and great prices

Its a place to go to when u need work on your car .

Very efficient and friendly staff!

Great price and fast, courteous service

Helped me replace a blown tire at a great price. Also found a nail in another tire. Very courteous service, will return when tires need replacing.

Nice, clean place well informed worker they know tires.they fast and quick

Nice place very polite and friendly. Fast service.

I have had nothing but great treatment and respect from the guys at the Aiken Discount Tire. They have fixed several tire leaks for me in the past 3 years, never charged me a dime or try to force me into any unnecessary purchases. A great Christian atmosphere to go along with great people and service. I cannot recommend them enough to anyone needing tire care. They are outstanding!

I can’t say enough good things about the Discount Tire location on Whiskey Road Aiken SC. I have been using them since opening, and I will NOT buy a tire anywhere else!!!! Absolutely the best staff and great prices. Josh (manager) Jeremiah (Technician) went above and beyond today on a boat trailer tire replacement that had a few issues. They did not stop until until the job was completed above par.Thank you Josh & Jeremiah and the Discount Tire team for your continuous effort to provide a superior experience for all you serve.SincerelyNick

I purchased tires and Josh did an excellent job. He shared discounts and rebates and I had a very good experience. I strongly recommend this store. Customer service was excellent!

Professional, friendly and extremely quick service!

Great service and tire prices unbeatable

Discount Tire stands behind their warranty. I got nails in my tire on two seperate occasions, and they replaced the tire both times, no questions asked. One of these times was in Charlotte, so it doesnt matter what store you go to. So, I went with these guys to get tires for my girlfriends truck, and they got me in at the 2nd appointment of the day and out with the swiftness. The trucks rides great. Yes, I tipped the mechanics. If you can tip a girl for bringing you a plate of food, you can tip these guys for working in the heat WITH A MASK ON. Deducted 1 star for being forced to listen to contemporary Christian music. If youre gonna play Christian music, throw some black gospel and old time hymns and bluegrass in there to mix it up. Anyway, they did a great job.

Had some help getting a mower tire on the rim from them quick and easy in and out in a few minutes

Brad and his teM really took care of me. I was in and out in a flash. Everyone was so kind and helpful. Also the facility was clean and comfortable. Thanks guys!!

I’ve visited this location and also one in Florida. Both times I had a great experience. I love that they offer to plug a tire for no charge, and don’t try to push sales or offer unnecessary services just to make a dollar! Josh at the Aiken location was very helpful and respectful and my tire was taken care of within about 30 minutes. Thanks you guys!!

First time there. Staff very helpful friendly & professional. They new customer

These guys are great!! Everytime I come here, they give me great service!! Wonderful place for tires with very professional, friendly service.

This was hands down the best experience Ive had at a tire shop. I call 30 mins before closing the day before Easter. Not o ly did they have my tires in stock they where hands down the cheapest Ive ever paid for them and everyone was super awesome even though I got there right at closing. Theu took great care of me and have made me a discount tire customer from now on!!

Was very friendly and helpful and expedient. Corry asked what i needed and they accommodated my request and i was out. Ive always come to discount tire las vegas and here in aiken. I got the same service at each. Will be back.

Excellent customer service as usual. Had a 4:30 appointment for four new tires to be installed and was out of there by 5:15. Not bad for these times.

Josh and all the guys at discount tire were top notch . There did an awesome job on my SUV, in and out and good value as well . Very perfesional and fast . Highly recommend them for all your tire needs . Bill

Great experience! Definitely will use again.

Recently went here for a new wheel and was having it installed everything went well until I drove away and still felt something wrong with my new wheel got home and and checked and my lug nuts were not tighten down Very dangerous I will never give them my business again.

Good fast service as long as you make an appointment

Pleasantly surprised to find out that theyll repair a tire with a nail for free. Prices and selection are good and staff is knowledgeable and friendly.

I had a great experience here. I needed new tires for my van, and I ordered them and set up an appointment online. I got a call from the store letting me know when the tires were in and to confirm my appointment. When I went in, Donny got me all squared away and back on my way within an hour. Great service all around.

Great service had me in and out in no time (less than an hour) at a price I could afford. Great experience! I spoke with Jonathan and he was super helpful. I will use them again and recommend them to family and friends.

Fast, friendly service. Little long of a wait, but other than that, good place. Cheapest place I found to replace bad tires

Excellent service. They fixed my tire pretty quick. I would definitely recommend it.

Awesome staff, very friendly and helpful!!!! One guy went out of his way and drove our car to us!! Truly awesome service!

The service was outstanding. Jonathan Smith was very friendly and courteous and had great customer service skills. A very good experience.

No one ever plans to HAVE to replace their tires. But Josh and Kyle made this a very pleasant experience! Clean, efficient and competitively priced. I would highly recommend their services!

We previously had two tires replaced on my mothers car at a different Discount Tire location in Virginia while we were out of town. The customer service was fantastic. They had the size and type of tire we needed in stock. The price was great because there was a sale going on. All in all it was a good experience. So a few months later back in Aiken, it was time to replace the other two tires. We called the store on Whiskey Rd. to see if they had the same tires in stock and lucky for us they did. After telling them that wed decided to go to them because of the good experience we had while getting the other tires from a different Discount Tire store out of state, they looked up our information in the computer and matched the price that we paid in Virginia (and they werent even running a sale). My mothers car was ready in about 45 minutes. I would highly recommend Discount Tire to anyone who needs wheels, tires, or any other routine maintenance for their vehicle and also appreciates friendly staff, great customer service, and competitive prices.

Very professional,kind and courteous. Highly Recommend.

Very helpful staff

Great folks, good prices

The guys here are very courteous and quick!! Go and see Jeremiah!!!

Our previous place replaced our wheel sensor and after a few hours our low tire pressure light came on. Brought it in and Johnathan knew exactly what to do to fix it. Thank you!

The people who work here are SO NICE!! And very helpful when it comes to Q/A and weighing out your best options! If you want a positive and affordable experience when it comes to tire service...this is your place! :)

Had an appointment to have my tires rotated and balanced. Took my truck back within 5 min of my appointment and had it done in 25 minutes or less. Always a pleasant experience with the guys in the Aiken location.

Set a appointment time.and make sure they have your style of tire on hand for that appointment and your service will go smooth. If its a emergency repair, be prepared to wait at least 90 minutes

Will not be dealing with Discount Tire again. Went there September 12, 2020 to have some tires mounted. I supplied the tires, wheels, and new TPMS sensors. All they did was mount and balance the tires and charged me $240. I didnt have them install the newly mounted tires and wheels on the truck but that price is ridiculous. Never have i been somewhere that charges $25 per tire to mount then another $35 per tire to balance. That is a complete rip off and they need to change the name because i dont see any discount in that

Amazing prices great staff John set me up and had me rolling out of there in no time at all with some great looking wheels and tires for my ride. You cant beat the service they give you and the selection 👌. Definitely coming back to see John for my wifes ride soon.

After my wifes initial negative experience here, I was ready to write this place off. To their credit, they did correct the issue with a swiftness. I just had a positive interaction today, the staff was friendly and extremely efficient, just like their sister location in Augusta. They have improved leaps and bounds, and I will spend money there in the future.

Nice people .Good place to get tires

Jonathan and the team at Discount Tires are amazing!! I had a slow leak and wasnt sure if I needed a repair or new tire. They explained my options, went over tread information, and kept me informed during the whole process. Turned out to be a small nail. The team is very professional, friendly, courteous and had me out in a timely manner at no charge. The waiting area was very clean and pleasant to be in. Highly recommend Discount Tire. Huge thanks to you and your team!

The best tire service in Aiken! Jimmy has helped my mom and I multiple times as well as Jonathan! The workers thoroughly explain the different levels of tires, recommend what tires to purchase for your individual vehicle, and they show you the proper procedures for maintaining your tire!!

Have gotten tires on 3 of my vehicles. They even replaced valve stems on one of my other vehicles for free that I didnt get tied from them on. Is my go to tire shop, great prices, knowledgeable staff and great customer service.

I downloaded the app and set an appointment for a screw in my tire. I got in right at the appointed time, they checked the tire, fortunately it was a short screw in a new tire and didnt leak. They popped the tire back on the truck and sent me on my way. Excellent, friendly service and a clean shop.Ill be back.

Great people, and great service. Jonathan was awesome and helped me get what I needed.

Great fast service. The restroom and lobby clean. Safe very friendly and helpful.

I called Discount Tire and within an hour my tire was replaced, they also rotated them while I was there. Excellent service, Ill never buy tires anywhere else.

Made a 2:30 appointment for a tire that was losing air. Got there at 2:27, was greeted by name they assessed my tire fixed the problem and had me out in no time. Will definitely continue getting tires from here.

Very fast service

I was quoted a price over the phone with all of the details of what I needed done.So I made an appointment and made the 30 minute drive to get there. They get information of the vehicle and we go inside to pay until the price is 1-1/2 times higher than the original quote by phone. I mean do people actually pay over $250 to have four new tires installed, mounted and balanced???

Amazing service! Showed up minutes before closing and needed to patch a tire. I was taken care of immediately and out the door in no time. I specifically chose Discount Tire based on a very good previous experience. And they didnt let me down!

Incredible service in light of what is going on around them. They were professional, courteous, and efficient when I had an untimely bulge in my tire. Im glad they were open and I will be a returning customer because the crew on 4/9 made my issue so easy to resolve.Thank you!

I am so elated and blessed right now!😊 I came in for them to check my air pressure, and they found a slit in one tire and bubble in the other. I am truly blessed at the care, concern, and attention to detail that they had for my safety! Discount Tire is a true blessing and are very professional!! I give credit where credit is due!! Thank you Aiken Discount Tire!! Continue being the best! With much gratitude, Monica Jones

I had a screw in my tire. I called for an appt and they got me in the very next day. My vehicle was in the garage before my appt time and I was out and back on the road within 30 minutes. They were great!!!! Excellent customer service and extremely prompt. I found my new full time tire shop. Highly recommended!!!!

Had an amazing experience here. Great customer service! I will continue to come back.

Great help picking out tires at a great price very helpful explaining the difference thanks Josh

As the other reviews say..unbelievable experience!! In the pouring rain and 39 degrees these guys actually came out to the parking lot to greet me. I had just been next door to the competition...another national company...and was told they could not fix my tire...I knew better. They looked at the tire and said it’ll be 30 minutes and you’ll be ready. They came to give me the keys and said no charge!! What???I live an hour away....I’ll be back here the next time I need tires on one of my 7 vehicles. Seriously...I’ve never seen service like this. I own 4 retail stores in a Boutique business....I hope my customers get this kind of treatment.You guys are the best!!

Bought 4 new tires and was very happy with the price, plus friendly, professional staff. Johnathan was my main contact...great service.

Excellent Experience Very Friendly Staff and Courteous.

Amazing place to do business ...Amazing people as well... Been doing business with them for many years !!!

OMG! I cant believe this level of customer service and genuine concern still exists! I was strapped for cash. Just bought 4 trailer tires because two blew out and left me stranded. Then my car tire started going flat. I pulled into discount tire in Aiken and Jeremiah explain my tire couldnt be fixed and was dangerous. I explained I didnt have money for a new tire. He sold me a used one at a price I could afford. He said he couldnt put the price of a tire against my life. THANK YOU Jeremiah for treating me with kindness! Why would I go anywhere else? Why would you?.....UPDATE.... I posted this before they were done. They didnt charge me anything! God bless this place!

Adam is the man! Came in to switch out a tire. Not only did they get that done but also covered the rest of the tires (bought FROM Goodyear... See my 2 star Goodyear review).They got my business going forward! Clean facility, nice employees!!

Amazing customer service! Adam went above and beyond. My tire had a screw in it. I drove in there (with no appointment) because the dash light showing loss of air came on. Adam found the problem immediately and had the repairs done quickly. Believe me, Discount Tire in Aiken SC will be my go to tire place from now on. Hard to find such excellent customer service these days. The young man who did the work was great too. Thanks to you both for everything!!!!

Excellent service! I was in and out with no problems. Yancey did a very good jobwith fixing my tire. Looks good as new!

Excellent customer service! I felt welcomed by everyone there. Jeremy really went above and beyond! He is very knowledgeable and took care of me from initial contact to completion. I ordered 22 inch wheels and tires for my Maserati with oversized brake calipers. He and the team worked with the wheel manufacturer to ensure proper fit. All came out perfect!

Great guys

Have had a great experience with discount tire. They have been helpful and courteous in getting my appointments and needs for my vehicle met.

Phenomenal customer service and extremely knowledgeable staff! These guys go out of thier way to make your experience Great! Highly recommend the Discount Tire in Aiken, SC.

Great place, and wonderful people! Really satisfied, and feel covered by the warranties, and services they provide/provided. Definitely recommend. Yes.