They were extremely quick and very professional! They were not overloading theirselves with too much work as I see most companies do and I appreciate that! It made me feel more comfortable to have one on one assistance. The location I went to in Akron was kind of hard to find though, please put a larger sign up:)
Very GOOD customer SERVICE ‼️ Was On time to the appointment, maybe even earlier. Got done in a decent amount of time. Everything was GREAT
They did thorough, detailed and unhurried work on our Mazda5 windshield. Excellent work. The Technician, Steven, also advised us on how long to wait before driving the vehicle, what to be careful with for the first few days, etc... Outstanding service. This is the second vehicle Defender Auto Glass has done for us in the past 15 months. They are practical and professional. No gimmicks, just excellent service.
My technician was friendly and professional. The company gave a great price (about half the cost of my other quote) and performed the service only 2 days after I called to schedule. I would recommend them to anyone.
Requested estimate online and spoke with someone within 20 minutes of request. Schedule the appointment for the next day at my home. Steven was kind and efficient, great attention to detail. Excellent service!
Able to schedule 2 days earlier than any competitors. Brian was on time, friendly and did a great 😌 job on the install. Would definitely recommend Defender.
Excellent service. Came highly recommended and did not disappoint. Professional and polite. Will use them again and recommend to anyone needing windshield repair or replacement.
Super easy from start to finish! Quick phone call to schedule and came home to install. Beautiful installation and friendly service. Absolutely no problems at all!
The service was great! I was until to drop off my car but they had a nice clean waiting area for me. Installation was fast and efficient! So far I’m happy and if I’m not, they gave me a lifetime warranty!!
I chose Defender Auto Glass for the price initially. The price was right and Im glad I chose them. I was told my time frame was 12 pm to 2 pm, but I got a text from Stephen and he told me he would at my house within the next 15 minutes. He was very quick and professional and did a great job. I would refer the Akron location to anybody looking for windshield replacement.
The 2 men that came to my home were both knowledgeable and professional. They finished the job in about 20 minutes and even cleaned my dash board when done.
The service was excellent from beginning to end. Quote was competitive, the windshield was in stock, the appointment was scheduled the next day and they came to my house! The technician was on time, worked quickly and was able to answer all of my questions. Would highly recommend Defender Auto Glass!
Showed up on time, did a fantastic job and the cost was less than expected.
They are appropriately priced unlike satellite. And they come to you, very polite and professional. Done quickly and done right
The service tech that came out and did absolutely amazing job, he was extremely prompt and quick the only advice I have is that the woman that answers the phone is extremely rude and has been on countless occasions so I know it wasn’t just a bad day. Other than that, I definitely recommend these folks to everyone.
Everyone was very nice. Very clean install. Fast install too! They beat safelite by about $60 on my Lincoln and there wasnt glue all over the car like all the other glass places have in the reviews. Highly recommend!
Very efficient!! Scheduled next day after I called and was way cheaper than any other company. Very professional and courteous
I own a business in Hartville and have had these guys out to my shop twice now. Awesome service, extremely competitive pricing, and both guys that did the replacement, as well as the lady who answered the phone were extremely friendly. Thank you!
They were on time, very professional and quick, it took him no time to repair the chip in my windshield.
The price was great and they were super flexible with scheduling. The guy who came out was so super friendly and professional. They are great would totally recommend to friends and family!
Prompt. Very reasonably priced. Came to my home! Good job. Thank you!
Quick quote and friendly service. Car was finished way ahead of time I was told and everything was good.
The person was professional and very good at what he did. I am very happy.
Im very pleased with the overall experience I had with this company. Steven did an excellent job and was very professional.
Excellent service! The technician was amazing!!
Steve, the windshield installer, was on-time, efficient, and friendly. He did a great job. Their price was also $100 cheaper than the lowest quote I had gotten from other companies.
The person that came out to fix my windshield was amazing. He was very outgoing and did everything in a timely manner.
Very Professional. Both guys who installed my windshield were very professional and got the job done in a timely fashion. They even called me before arriving to make sure I was home .
Never thought it would be so easy. Price was great. Both employee’s I talked with were very kind and professional. Job was done in a timely manner. Honestly couldn’t be happier. Came out to me and fixed it on the spot. Would recommend to anyone need long glass work done on their vehicle.
Jake showed up and did an amazing job! His work is top notch & professional. I found my glass company for life
Service was outstanding, especially with the rain!
Easy came to my house
Work was done efficiently by a skilled technician. The price was more than fair, and the convenience of having the service come to my location was priceless!
Quick service, Vet owned.
Very reasonable, very professional and the guy i had super super nice and friendly and on time.I would recommend to anyone who needs a new windshield.
The installer was very professional and pleasant. Very detailed and neat. Great job. I highly recommend Defender Auto Glass.
Fast, friendly and professional service technician. Scheduling and quote hassle free as well.
Super helpful answering all my questions by email when I was at work. Was able to fix it the same day and the process was super quick!
Very nice guy, watch him the whole time and to a detail guy like myself, looked like he did a great job,I would have him fix any window.Great job!!!!!!Mr. Stahlberg
Had my f350 windshield done in about 45 minutes
Very neat and professional.
These guys were amazing and very professional and. communication was definitely provided and I was kept up to date on when they would arrive. The job done to my windshield was amazing and the price was the best out of anyone that I called in Akron . An A+++ business for sure.
Dont go here for a windshield they are outrageous on pricing. Over $300 for a windshield they are crazy. All these 5 star ratings are probably people that work there