We chose Clearwater bc my parents have used them for years after using another company and they had only great things to say. I was very satisfied with our service! Beyond exceptional customer service- were first timers and everything was explained in thorough detail, I was able to text our representative anytime of day with questions, we got a great deal and the installation was only a couple hours. They customized our system to us and our concerns, we werent just your standard installation. So far we are doing great with our system but weve not had it very long. Thanks Clint!

Our service tech Matt Maretta was absolutely amazing! He was prompt, efficient, knowledgable and informative. Its people like Matt that make me want to keep doing business with Clearwater Systems. You have a real gem in this guy and I hope you know that and pay him accordingly before someone else snatches him away!

Great service. A good group of people to work with....didnt have to wait a long time for water source to be installed. Would highly recommend this group!

Great service! Jason the installer did a great job and Joshua the water specialist was equally as good. 2nd purchase from them!

Water test results were very fast and the options I was given were clearly explained. Unfortunately, I did have to replace my reverse osmosis unit, but thats the way it goes. Marcus, the installer, did a great job!

Thank you Clear Water. We have had issues with the water in our home since we moved in. Clear Water was able to come in and diagnose the problem quickly and provide a solution. Thanks again!

Lowell is awesome! He was knowledgeable and professional. Definitely appreciated his excellent customer service!

We had a pond water system installed last week and we are pleased with the immediate results. Our water tastes great, smells great and we noticed a significant increase in our water pressure.The technician was very friendly and made sure we were happy at completion. Everything was very neat and clean looking.Our salesman was very helpful, explained the process and was very open to options to keep us within our budget.I would highly recommend Clearwater Systems!!

Excellent service all the way through, from meeting our salesman, Bruce Bohner to the two installers, Derrick and Tim. We were told the installation would be 6 hours, they finished 30 minutes early with no issues or surprises along the way. After the install they walked us through everything, answered all questions and cleaned everything up.So far we are very happy with the water quality, best it has been since we built 30 years ago.

Great service and they load up your water and remove old water jugs.

Very knowledgeable installation. Great system, so enjoying it.

Great system, with quick professional installation.

Great service! Convenient location

Very busy today due to the expected snow fall tomorrow, but long line went quick!

Clearwater Systems provides fantastic customer service, and our installer, Marcus, is very professional, personable, and does high quality work.

Good place to get bottled water. You can buy 5 gallon or bring a 1 gallon or 5 gallon container to get the water. Also you can get rock salt for winter and water softener items.

Fast and efficient loading of the softener salt I bought today.

They have been a phenomenal service and product for over 35 years to our NE Ohio family. Thank you for being there when the city water quality was in question.

Service person was cordial and polite, assessed the problem and corrected the system accordingly. I have always felt that Clearwater’s Kenetico products are top notch and, in our case, solve all our water problems.

We were remodeling the basement and in replacing the flooring decided to put tile under the hot water tank and water softener system. It was time to replace and upgrade the water softener with newer technology. Clearwater came out to scope out the work and quote the latest technology. They came out to remove the old system as scheduled. They were prompt and efficient. Three days later they installed the new system after the tile was installed. The piping to the new water softener was also upgraded making it easier to isolate the system if necessary. Very happy with the work and their knowledge.

Great water heater installation, no issues. Kinetico Water softener is also the best.

Matt was awesome. He explained everything to me and was efficient in his work. Our previous Clearwater system was 36 years old so it is well worth the money!!

Love their water. Just wished all the 5 gallon jugs had the handle part. Also, it would be nice if the Akron location had an outside self service like Canton location...or am I missing something?

I get my water from Clearwater

Stay in car service excellent service.

Excellent water refill station.

The employees at this Clearwater are very polite and friendly. They take care of you immediately and help with all questions you might have.

Matt was very knowledgeable and helpful. Installation went very well.

Good prices for most services and items offered. Very reasonable refillable jugs for water, makes it cheaper than most places nearby, discounts offered to returning customers improves the deal as well. Most staff members are super helpful. The Akron water vendor building could use some updates, and maybe more cameras by the cars since so many people leave their cars unlocked when hauling jugs back and forth, but there is a lot of space and spouts to accommodate larger crowds. Sevilles location is smaller and has less dispensers/space, so it can get crowded, but the staff is quick to keep things moving and assists customers as needed.

Great service and the very hard-working guys make this place worth visiting the place... You know for sure if theres any delay somebodys working hard to get things rolling again

Great experience. Would definitely recommend.

Unfortunately I havent had much luck finding a refurbished water cooler that works right to rent. After a few trys though, I was offered a brand new cooler. So hopefully it will work much better.

Lady in the small water room with No Mask

This is where I buy my water in 5 gallon bottles. You can also fill 1 gallons. Filtered water or spring water.

Excellent service and affordable prices! Jeremy was professional and knowledgeable! I would highly recommend!

Clearwater is a great company to do business with, terra the sales lady showed me all the products they offered with pricing, no pressure she said I could look them over with my wife, I liked the smart soft system, told her this is the one I want, all digital output display, gave me an installation date, tony was prompt, I did tell him I had PEX pipe and I wanted the crimp on connectors all the other companys wanted to use the push on grip connectors, I was very Happy with the instillation, he showed me how easy the smart flow was to operate. our water had tested 10+ hardness what a difference the softener made. thank you clearwater for a wonderful job and great employees.

Have used Clearwater for more then 30 years, can’t say enough good things about their service from the office personal to the service person in the field, they are always polite to listen and give great explanations of what may be causing the problem. Service appointments are always called before the arrival date with a reminder and who will be doing the service work, so we know when we answer the door what the persons name is. After completing the service, they always leave the work area clean as it was before they arrived. May I just say their service personal are always dressed neatly in their Clearwater uniforms, presentation is the first thing a customer see’s. Thank You Clearwater Systems.

If it is your first time going let them know.Ask them to explain how everything works.Friendly and polite staff.

I really like Clearwater. Theyre open on Saturday which is good for those of us who work all week. Prices are good for cleaner water than Akron has to offer.

Always pleasantly greeted by employees

Many, many thanks to manager Dave for sending someone to take care of my water softener issue, and a very special thanks to Mike for doing such a great job! Shirley

They tested my well water for hardness, ph, iron, and dissolved solids. They were not able to tell me more details of the samples, of course they did this for free so I was still happy.

When you get one of these kind of systems you better have some money everything cost and theyre not trying to help you fix anything correctly or at an economical price.

The service we receive everytime is outstanding. Ray does an amazing job.

People that help you are extremely helpful. Would recommend to anybody that needs water softeners and salt for sidewalks or water softeners and reverse osmosis filters and systems.

The installer, Brian, was professional, knowledgable, and polite.

Very helpful in the office .Clean easy to get to .

Great place for water

Where I get water softener salt.No need to get out of the car, theyll load it for you. 😎

Great service!

All is good here.

Refuse to drink tap, love our water cooler/heater, refills only $2 For 5 gallons!

Finally switched to another company after a slew of leaking bottles (have had at least 6 leaking bottles in the last several months, ruining my floor). Also their delivery schedule is much less flexible than another company Ive now gone with. The other company will deliver with one days notice.Clearwater, if I call toward the end of the week, wont deliver until the end of the following week. Since I cancelled my service with them, they have refused to come pick up their bottles, and wont refund me for the unused ones. Poor customer service....glad Ive switched to another company.

Quick, friendly assistance @ desk & in loading my jugs. Fair $, & best tasting water!

Clearwaters water is the bomb!,a very clear, clean taste

40 gallons a month

Great price for sidewalks salt and they put it in your trunk

Great place for delicious water.

Water taste great, cheaper by the gallon than buying from the stores in the bottles

Excellence in actions!

Great place to get some reverse osmosis water.

Friendly prompt service...

They lie to get your business. Average product at an exorbitant price. Told me I would receive a bunch of extras that turned out to not be included. No response when I questioned. Avoid

Fast and friendly. I have been going there to purchase salt forever.

Very helpful personnel. Easy access

Customer service has been cut back. The water vending area is not very clean. Water is cheap here, but I see a tendency to not provide much service or even paper towels for water vending. They have signs not to use wet tokens in their coin boxes, but give no way to dry them.

Water retailer. Rent or purchase purifiers, filters, dispensers, water tanks, 5 gal jugs for purchase or trade, and of course, water.

Pull up get salt they load it and then you AR out of there

Service is great

Great water system installed.

I get water good

Been a customer so long I got a free bag of salt.

Good cheap bottled water

Great place for water

I’ve always been a huge fan of their jugs🚰💦😫

A mess with taking away the drive thru window

Just ok

Great Water

Great service

Its just water

Great service

Found a spider in our water jug.

Quick service