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Clupper Bros Carpet & Floor
3900 W Market St, Akron, OH 44333, United States
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Clupper Bros Carpet & Floor
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Ma
Review №1

Clupper Bros provided an excellent carpet selection. They offered great technical considerations in the decision making process. The installation team did an outstanding job on the project. They completed the job on time and in a conscious manner. We strongly recommend Clupper Bros and their installers.

Mi
Review №2

Selecting the carpeting for our newly remodeled master bedroom was a daunting task. There are so many choices available and even after doing on-line research for the right padding to choose and features to look for in carpet, I was still overwhelmed. Then I stopped by Clupper Bros. Carpet and Floor.Mike Clupper made the process so easy with his extensive knowledge and expertise in brands, etc., and even went so far as to provide budget ranges to choose from.His assistant, Juliana was equally amazing! She came to the house and with her amazing eye for design and color, was able to put together some options for me to choose from. She even took the time to order larger samples of what we had narrowed down to, to bring back to the house so we could get a better idea of how the choices would look in the room.If youre in need of flooring, Clupper Bros. Carpet & Flooring should be your only stop. Youll never get the one-on-one service, knowledge, and extensive options anywhere else. And....they work within your budget on top of it!Thank you Mike and Juliana for all you did to make our flooring choice so perfect!!!! You will always be our only choice for flooring!!!

Ev
Review №3

Great experience from start to finish! Clupper Brothers was recommended by a friend and I’m so glad they were! No high pressure sales, lots of help and information during my store visit and more great information once Mike Clupper came out to measure. I had a limit on what I wanted to spend to carpet the entire house and they came in under two other carpet stores. Julianna was a big help coordinating the carpet color. I had pictures of different rooms and she showed me the perfect carpet color to bring a lighter tone throughout and also bring out the darker wood accents of the fireplace and wooden baseboards and framing. The installers were top notch! I can’t find a seam or mistake. No call back to fix anything! Just perfect. I definitely recommend using Clupper Brothers Carpet & Floor for a pleasant carpet experience. I also liked that Mike picked up my call every time. It’s a great team to work with and I got the magazine end result I wanted. Thanks Clupper Bros!

Sh
Review №4

Knowledgeable owner and great service. The carpet looks fantastic. Highly recommend and we will be using them in the future.

Da
Review №5

I cannot speak highly enough of Michael and Julianna at Clupper Brothers. We had an entire house that need flooring and due to several unforeseen circumstances, we were under a serious time crunch to get it finished. We had originally tried to work with another flooring vendor in Cuyahoga Falls, but after three weeks of poor communication and two missed appointments, we decided to go to Clupper. They had previously done work for us at another rental unit and did not disappoint. We should have gone to them first for this project.The house was over 100 years old and had some settling issues, which caused the installation of the hard flooring to be a bit more challenging than other installs. Michael had the installer come over before we had even committed to using Clupper to see what could be done. The installer gave us great suggestions for the type of hard flooring and ways to make the install smoother.Once we had decided upon the carpet and hard flooring, we found out that one of the styles was discontinued and another had a delivery date past our deadline. Julianna was able to find a comparable substitute and Michael was somehow able to find a supply of the other one to get to us in time.The communication and customer service was top notch and I would not hesitate to use Clupper Brothers for any home flooring projects. The cost may seem a bit higher than the big box stores, but it’s worth the little bit extra due to the extra services they provide with the installations.They really do go above and beyond. And they are a local company, which we need to support more than ever these days.

Da
Review №6

Mike Clupper did everything possible to satisfy my wife and I getting our kitchen floor done.There was a snafu in the date for manufacturing that would have set back the installation by two months, so Mike worked some magic showed my wife a great alternative and got the job done in about one week.Jeff did a fantastic job of installation and was very personable (our dog wouldn’t let him alone ).We’re still blown away by the difference the new flooring makes.Thanks again to Clupper Brothers, we’re thinking of new carpet later and they’ll be the first we call.

Di
Review №7

I was on a strict budget and Michael Clupper showed me the choices within my range. Because I had a tight time frame, he came out on Sunday to take the measurements. Juliana came out twice to help us with paint colors. The installer Chris did a great job and was professional. The carpet and paint colors go together beautifully and we’re very satisfied.

Da
Review №8

Very pleased with Cluppers. We used them for carpet and luxury vinyl tile. Mike was very knowledgeable and always got back with us right away. Julianna is awesome to work with and helped us with colors. The installers were very professional and polite. All around they are 5 star! Would recommend them to anyone who’s looking to get flooring.

Ph
Review №9

Tremendous service and installation.Was on time and did a great job for a reasonable price.This is 5th time we have used them for our carpet needs!

Ha
Review №10

The owner makes you feel important from the second you step in. Mike listened to everything we needed and picked the perfect carpet. He was at my house the next morning measuring- such service!

Ch
Review №11

We have dealt with Clupper Brothers Carpet for over 20 years and are extremely satisfied with their products and service. Mike is very knowledgeable, friendly and comfortable to deal with. And, they stand behind their products and strive for customer satisfaction.

Ga
Review №12

We had a great experience with Clupper! Mike and Julianna took the time to walk us through the process step by step to ensure that we were happy with our purchase from padding and carpet type to picking a color that worked best in our home. The installers were professional and clean. I wouldn’t purchase carpet from anywhere else!

Ti
Review №13

We had a great experience working with Clupper Bros from start to finish. They consulted with us to help with our decision making and were responsive throughout the whole process as we had questions. Installation was quick and looks great. We are very pleased will certainly be buying from them in the future.

Pa
Review №14

I have used Clupper for two jobs and have been very pleased which included, luxury vinyl tile, luxury vinyl planks, and carpet . They are knowledgeable, easy to work with, have a good selection, reasonable prices, and did a good job on the installation.I am currently in the process of trying to get a floor that they installed repaired by them and the process has been a bit slow. I havent been in a big hurry, so it has been ok so far. If it goes ok I will up my rating to 5 stars, but so far it hasnt been s 5-star experience.

BE
Review №15

For on time installation by---professional---attentive and thorough workers and guaranteed quality we choose Clupper Bros. Mike the owner was personable, efficient and gave us great assistance while we purchased our carpet. We are extremely happy we chose Clupper Bros Carpets and will go back for sure the next time we need carpeting. (Highly recommend)

Ch
Review №16

The personal attention and follow through was outstanding. We are incredibly happy with our carpet buying experience from selection to installation.

Ji
Review №17

We had Clupper install carpet in another home years ago and returned to them for our current carpet needs. The entire experience has been fantastic from the great selections and Mikes experience to the great Craftsman like installation! Thank you for a very nice experience! We love the new carpet and again the fantastic installation!

Ro
Review №18

Wonderful experience at Clupper Bros. Carpet is beautiful. Living room and stairs so quiet and cozy now! Installers were so professional. I’d recommend Clupper Bros to everyone looking for quality flooring. 👍

To
Review №19

Clipper Brothers service was friendly and helpful. They carpeted our entire house and I am extremely pleased with the quality and the installation of the carpet. Their decorator helped us to pick the carpeting that was best for us and also assisted us with the color selection. Their installers were neat and considerate and spent considerable time making sure that the carpet was laid properly. I would use Clupper Brothers again for any flooring needs we have and have already recommended them to many of my friends.

Cl
Review №20

We have purchased carpet from Clupper Bros. three times in the past four years and are completely satisfied with the results. Unlike the big box stores, Mike and Julianna at Clupper deliver honest, personalized service; offer high quality products; provide expert installation (which is critical for appearance and proper wear of carpet); and their competitive pricing includes EVERYTHING: tear out and removal of old carpet, floor prep, and delivery and professional installation of new carpet/flooring. When our puppy destroyed the edge of our brand-new carpet, I called Clupper and Mike sent out the installer who was able to make the problem disappear. You wont get service like that from national flooring retailers.

Gi
Review №21

Wonderful and personable customer service! Would highly recommend!

Wa
Review №22

We are very happy with the service and work that Clupper Brothers provided. Mike was extremely knowledgeable and helpful in our decision-making and selection process. No pushiness, just solid insights and information. The installers did very good work as well.

Su
Review №23

We had a very good experience with Clupper Brothers. The staff is very knowledgeable and provided the services as agreed upon. We would highly recommend this business.

Mi
Review №24

Clupper Brothers provides a quality product and the workmanship of their installers are second to none! I have been a customer of Clupper Brothers for over 22 years with multiple purchases and installations throughout our home. Our family has been 100% satisfied with every encounter. Outstanding value and experience!

Mi
Review №25

The whole experience with Clupper Bros was professional, customer focused, and truly incredible. We had just bought a new ranch style house and wanted to replace the carpet in every room. Julianna not only came over to the house with a number of large carpet pieces that we took into each room, comparing them to the lighting as well as the paint colors on the walls, but she gave me a number of style suggestions for the paint color in a few others rooms where we were undecided. Mike was highly communicative about the logistics of our carpet being placed as well as considerate of our move in date. Last but not least, the carpet install is fantastic. We have two large open rooms that are connected and unless you were here during the install, you wouldnt be able to tell where the seams are.I could not recommend Clupper Bros enough.

Lo
Review №26

I have always purchased all my carpet from Clipper Bros. and they have consistently done an excellent job with a a positive and friendly attitude. Julianna was most helpful in helping me pick just the right color since I am not a great decorator!Lois M.

St
Review №27

Go to the box store and get a FULL quote... tack strips, every cut they make, etc. You might find out a local dealer is either similar or cheaper.Clupper did an outstanding job in our home. They did stair runners beautifully. The installers were complete pros. After a year it looks just as good as day one.And the quality of the carpet... I cant believe we ever considered the box stores. I go back to them now and just shudder.

Ni
Review №28

Great selection and excellent service. Love both the carpet and vinyl flooring we bought.

To
Review №29

We have used Clupper Brothers Carpet for more that 30 years. They have installed carpeting in our home and rental units. Quality and service have been excellent. Its the only place we consider for our carpeting needs.

Cr
Review №30

Knowledge, experience and service set Clupper apart from the others. Carpet can be a complicated purchase with all the options. The owners and staff at Clupper brothers were able to take the confusion out and provide us with the knowledge to make a decision that was best fit for our needs. You won’t get this expertise from the big box employee that is assigned to a department for the day. The timing and quality of the installation completed the full process. My installers each had over 35 years of experience and genuinely cared about the quality of their work. Not to mention they were a fun pair of guys that had me laughing. I’ll be back!

Cy
Review №31

Skip the big box headaches & deal with a local company where the owner himself makes sure everything is just right. We couldnt be happier & will be back for part 2 of our reno soon!

Ci
Review №32

Easy to do business with! We are a long-time customer and have never been disappointed.

He
Review №33

We are completely satisfied with the quality product received and the professional installation provided by Clupper Bros Carpet. We would absolutely recommend as well as purchase from Clupper Bros again.

Do
Review №34

Thanks to Julianna we have the perfect foyer and halls. Can’t wait to see what she does with the rest of the house!

Ry
Review №35

Great carpet, customer service and installation.

Ro
Review №36

Great customer service, friendly, & reliable. . Quality product!

Da
Review №37

Family company that does great work!

ro
Review №38

A job well done.

Ta
Review №39

Great service, Wonderful job!

Information
12 Photos
39 Comments
5 Rating
  • Address:3900 W Market St, Akron, OH 44333, United States
  • Site:http://clupperbros.com/
  • Phone:+1 330-666-6552
Categories
  • Carpet store
  • Flooring store
Working hours
  • Monday:12–4PM
  • Tuesday:11AM–4PM
  • Wednesday:Closed
  • Thursday:12–4PM
  • Friday:12–4PM
  • Saturday:12–4PM
  • Sunday:12–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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