I had the best experience at Tire Choice Auto today in Alameda. They figured out what was wrong with my tire and went above and beyond when it took a tiny bit longer than they had estimated. I will definitely be back when I need new tires. Such a great, friendly staff.
Ive worked with Tire Choice in Alameda twice and both times have been wowed by their service. From the clean facility, genuinely friendly and caring staff, being spoken to like a partner and not treated in the stereotypical manner of a woman who isnt smart enough to understand cars/ common sense... I trust their practice, expertise, professionalism and truly feel valued as their customer. Additional shout out to the Tire Choice in Dublin, who provided assistance and humor in an emergency and who also treated me like a family member and not a consumer.
Tires and work good. Poor communication with desk staff. Unclear what price was for other work. No one wearing a mask. Very unsafe.
The staff is very honest, friendly and super helpful! Saved me so much money! I will be back for other services!
Excellent service. Fair price. Friendly staff. I provided my own new tire pressure sensors which did not function when installed. the manager agreed to install different sensors and did so without question when I provided a new set of sensors that functioned with my vehicle.
Tire Choice Alameda has come to my rescue now on 2 occasions.They first helped me with a flat tire that I found had a screw in it when I was driving around Alameda doing errands. The second time they helped me by replacing my very dead battery. Each time they were friendly, helpful and very efficient.Manager Russ was especially helpful during the battery replacement job. Thank you so much to them for taking care of these immediately needed repairs. Much appreciated!
Came in with a screw in my tire and they immediately went into action, got it out, and got me on my way. Andy assisted me and was super helpful! Overall great service with friendly people!
Strongly recommend!! Andy and Russ are very professional and courteous. They did an excellent job on my car in a fast timely manner. Ask Andy to do an impersonation while your waiting. Funny Guy ⭐️
Stopped in on an early Sunday morning with a slow leaking tire. (Yes, they are open on Sundays, I think Russ called it Sunday: Flat tire day). He told me it would take about an hour, so I took my dogs for a nice walk along the water and when I returned, they were finishing up. Thank you!
Andy went above and beyond with customer service. After dealership said tire was not repairable and wanting to charge $270+, came to Tire Choice and Andy was able to assess that the tire was indeed repairable. Honest and hard working staff. Highly recommend their service location in Alameda.
Great service and very quick. Andy was very sweet. They were closing when my tire went flat turning into the parking lot. My daughter ran across the parking lot to tell them I needed help. They stayed late to make sure I could drive home 10 minutes later i was back on the road
Came in here with a nail in the tire. Andy was super quick to jump on and help me figure out what was happening. I was in and out of the place within an hour. Highly recommend this place!
Came in for an oil change got helped by Andy did a great job. They also did a full inspection on the car did find 2 issues. They provided me with an estimate for the repairs needed. I would definitely recommend their service
Andy was really nice. He saw that I was a previous customer. He took care of my flat tire right away. Great with place for loyal customers.
Highly Recommend! Great and fast service! Andy helped me out today and had awesome customer service! Definitely will be back!
Came here to get my tires changed after a flat. Excellent service, fast, knowleageable and good prices. Will be my go to shop if I ever need their services.
These guys are great. I got some new tires with them, and I heard a clacking sound a week later when I was driving. I brought it back, they checked it for free, and fixed the wheel weight that came loose. All said and done in 30 minutes with no appointment needed. Add that to fair prices and nice staff, and this place is an easy 5 stars! I will be sad when I move away, because this is a hard-to-find great place for honest auto service.
Fast and efficient service. They had 4 tires in stock and they had the capability for alignment for our forester.
Andy was a big help to me and my two little girls. He got me a tire right away. While waiting he offered my girls snacks and juice. I will definitely be coming here again.
The staff was extremely helpful and professional. They took a few minutes out of there busy schedule to repair my tire instead of making me come back again with an appointment. This was all due to the store manager Greg caring personality.
Andy and the crew at Tire Choice Auto Service Center really came through for me recently. I had a slow leak in a tire last Sunday and my usual car repair shop was closed. I called Andy and he squeezed me in and fixed the tire that Sunday, gratis. Much appreciated!
Andy was super helpful! Fast service and he offered some services for free, would definitely recommend coming to this location
They took very good care of me. The staff are very nice,friendly and helpful. I will use them again the next time I need tires.
Andy Melero, absolutely terrible customer service, the invoice is wrong with my tire pressure PSI and it affect my insurance claim. Ask ANDY MELERO for a corrected one but what he said is “it’s too late, we can’t do it”. Not to mention the overcharge price, I can feel this guy hate what he is doing and is not a asset for this place, good luck everyone
Nice and fast. Find tire repair shop for long time thank god they still open on Sunday.
Andy & Greg was really nice and professional told me one price came in and gave me a cheaper price, really about their business definitely will bring my car back again. Thank you guys appreciate it
I had an emergency tire situation and they took me in right away. Andy was very helpful and clear with the tire information. Thanks!
Andy was nice helped me out. Got me in and out. I will come back for wheel alignment
Best customer service ever! I had a flat tire and I was heading to pick someone up at San Jose airport. I called and they said come right down. They took care of the flat in no time!! Thank you Tore Choice!! You saved the day!
Very quick service and fixed two of my tires with no fuss. Andy was quite helpful.
Thanks for the new tires! Andy (oh gosh I hope I remembered your name right...) was helpful, informative, & expedited service efficiently.
They were horrible the front desk guy hit on me making comments on how much mo.ey i have they charged me to balance my tires but i had to take my car bk to the dealer from shaking come to find out they never ballanced my tires.. this place is a joke and has horrible service and very and not proffecional... the only reason i gave one star is because i couldnt post this post with out marking a star.. they deserve a negative 10 if i could
Andy, he is really nice and kind. I highly recommend this place to fix your tire and get services
Spoke to Andy on the phone asking about my tires, I didn’t have an appointment and came in 5 minutes after calling. He greeted me at the door with a warm welcome and managed to take my car in and get me out of there as soon as possible! Great customer service as well as being quick and efficient
Andy took care of me today got me done in an hour very happy
FYI - Appointments do not mean anything. I would recommend elsewhere if you value your time.I had scheduled an appointment for 1:30PM and called in to confirm. We were told to go ahead and bring our car in over the phone. When we arrived we where told they had a long line ahead of us and to come back at 3:30PM. When I asked if my appointment meant anything I was told It does, but come back at 3:30PM, we have other cars ahead of you. Seems the definition of an appointment has fallen on deaf ears here.
These guys are the best - will never go anywhere else. They saved us from replacing four tires- sealed up a couple nails and said we have another 5-6k miles to go. Very trustworthy - highly recommend!!!!
Came in with a nail in my tire and Andy fixed it immediately! Definitely will be coming back for new tires!
Andy was awesome, he got my tires approved with my fleet company and did the work quickly. Also, he’s funny :) Support your Alameda businesses!
It took me a while to decide where to change my 4 tires....I pretty much got a quote everywhere around. After completing my due diligence, I decided to give my business to Tire Choice in Alameda.Why?The price was competitive AND the service I received there by Andy and team was above and beyond....Cherry on top, they were even open on New Year day. Keep up the great work guys!!
This morning, I found a nail in my tire and needed Sunday service to get it fixed because it was leaking. I was able to find Tire Choice online and was able to schedule a same day appointment to get it repaired. Chris and Russ were great in getting the tire reviewed and patched up in about 15-20 minutes. Really appreciate their help and customer service. I would recommend these guys anytime for tire work or other services.
Worked with Russ who went out of his way to go pick up the tires I wanted, since the delivery truck broke down. Great customer service!
We went in for a tire repair and Andy took care of us, handled it quickly and got us back out onto the road.
Been coming here for a long time always get good service ask for Andy …
Great service all around! Andy is the best!
I had a very positive experience with this auto mechanic business and their manager Andy so far. First time I dropped my car at random to get a flat tire fixed - left the car there on Saturday evening, got it back on Sunday morning. Second time I had to get sway bar links replaced and wheel alignment done - everything was done well and in about an hour or so. They even waived the charge for the item which they checked at my request, where the intermittent issue did not reproduce in their hands.I would highly recommend this place.
Brought my vehicle here because Tire Choice is part of the fleet program that my work started using. They are very helpful and attentive to your needs. I needed new set of tires and they suggested something a little better which I am happy with. They also looked into my front brakes and showed me how low it was and got that replaced too. Only thing is that they took about 2 days to get a set of tires/front brakes changed. One of the guys told me that they are busy because of low man power, but hopefully it will get better. I would still recommend place if you have a flexible schedule and can leave you vehicle there most of the day depending on the service that needs to be done.
This store quickly, they are nice people and good service . Thank you 👍👍
Andy was great. Helped me take the wheel lock of without a key and got me in and out super quick!!
Excellent service. I went in for a slow puncture. They checked all tyres. Also Andy gave advice on a possible problem which I now have to take up with Toyota. And....as a bonus they replaced my missing tyre valve caps without even telling me. What a surprise. Toyota do not even do that when we pay hundreds for ac service. Thanks to Andy and his team.
Andy fit me in and service was excellent! I felt comfortable getting my tires repaired here and will definitely be back anytime I need professional and friendly service.
I received such good service. Andy was so nice and helpful. Ill definitely come back and refer to my friends.
Russ and Andy are the best! I came here because I had a flat and drove here on a spare. My tire was repairable and they fixed my flat free of charge! Where other shops like to take advantage and upsell whenever they get a chance, these guys are honest & and get the job done quick!Super recommend!
Great, quick service. 2nd repair, easy to schedule a few hours before. Friendly and professional.
Was in need to have my car looked at and when I pulled up. I was immediately greeted and assisted!Andy and Jorge were beyond kind and helpful.Very satisfied with my service through them.Definitely come here and ask for their assistance!
I came in looking for a fuse. Even though they do not sell that the guy at the front desk helped me out and gave one for free. I wasn’t expecting that. Those guys rock! SWING BY AND GET YOUR CAR FIX!!
Andy was very helpful came in on a Sunday looked for my tire order it got it on Monday and put me back on the road ASAP! Thanks to Andy who went out of his way to find my tire nobody else took the time.Thanks again Andy!
Tire Choice has great staff and takes care of you quick and easy. Very friendly people and helpful and caring
Russ was awesome gave me a great deal and the customer service was excellent
Kindness is rare in this day and age, but I’m glad I found that with Andy and his team here at Tire Choice of Alameda. I was exhausted and stressed from being disappointed for hours with delayed roadside assistance from my dealership, so I decided to give the local auto service center a call. I’m a brand new customer and was helped immediately. They were solution oriented and very generous! Andy and his team quickly found the key to unlock the wheels (which I could not find for the longest time), helped me replaced the flat tire and connected me with another location where I can get my exact tire replaced within the day. Thank you Andy!
An exceptionally fine establishment for all things automotive. If available, please speak to Russ. He’ll take excellent care of all your needs.
Highly recommend tire choice auto service centers. Greeted by Andy today who was cheerful with nothing but professionalism and efficient service. Checked me in immediately and Diagnosed the issue with my tire and I was on the road again in no time at all!
Everyone has been very nice and the service has been done quickly.
Great service and very accommodating to my requests! The tires were taken care of quickly! Thank you Andy and his team for a great experience. I highly recommend this business!
I brought my car to Tire Choice on a Sunday afternoon 30 minutes before closing. Russ helped me right away, removed a nail from my flat tire and patched it in 20 minutes. Best of all, he didnt charge me for the repair. I am so appreciate their prompt and friendly service.
Andy at the front desk was very welcoming, highly recommend this tire shop
Came in needing winter tires asap no one had tires available elsewhere and not offering to look up if any were in shock. I had just stopped in for a quote and Andy not only did he go out of his way to help me out but he also gave me a great deal and had mr on the road with in an hour. Thank you for caring my familys safety ! Go to this place first! Highly recommend!
These guys took great care of me in an emergency. Thanks Andy and team!!
Came in for a slow leak repair. In and out super quickly, Andy was great!!
Very good experience... highly recommend!Andy was a really nice guy....very professional!
Andy was great! I had a time crunch and he was able to check my breaks, confirmed we need the back ones replaced and made it happen without me being late to the next appointment!
Great service. Got a flat and they were able to fix the tire and get it back on quickly, despite being very busy. Appreciate their service, and am glad to have them in alameda. Now I know where to go in the future.
They are great would recomend great service... ask for Andy
I needed air in my tires and they kindly topped off at no charge.
Great service! in and out! didn’t try and make me do everything today. will be back to get everything else done! guys are great! will definitly recommend them to friends and fam!!!
Andy saved the day when I couldn’t get any help from my dealership. He was quick to help and provided me with many options. Glad we have such a supportive service just around the corner!
Got my power steering and break fluid flushed as well as 2 new tires. The process was fairly painless and Andy was honest about the cost and if it was necessary. Complimentary full auto check was great too!
Andy was great! Great service I highly recommend this place. They have a good opportunity to be a reliable west end tire spot with some more time to bolster their reputation here!🤞
I’ve coming here for years and Andy is great ✨
Went in for an oil change and received excellent service. I stopped by for a drop in on a Saturday and they let me know that I needed to make an appointment. I made my appointment for the following week and it went exactly as planned. They started my appointment on time and had my car finished quickly. Bruce was amazing explained everything to me truly made me feel as if my car was in great hands. I will definitely return. Thank you for everything.
I drove in with my car barely running and noisy and needing tires and more. When they were done helping me it is running like a new car. I recommend highly for their great service and pricing.
Ran over a nail and they were one of the only shops open late. Dropped it off right before close and Andy and Russ took care of it right away. Great service
The team was very helpful. Andy assisted me professionally and had my car ready in no time since he noticed I had asthma, I had to be on my way to be safe from getting getting Covid. Thanks.
Andy’s super helpful. Got my tire patched quickly!
Excellent Customer Service. Andy has a great sense of humor. Felt very welcomed.
Always great service, Andy ensures his customers are happy.
I had them do and an alignment and mount new tires. 15mins after they closed I got a call saying the work was done. After that I took a plane to see family for a while. When I came back I noticed the alignment issues were not fixed and no alignment sheet was not included with my paperwork. I dont believe the alignment was proformed, but I was charged anyways.Shady business if you ask me.
Andy was very friendly over the phone. Exceeded expectations in service and speed. I have a high level of trust coming back. Customer for life!
Andy was very helpful got me in very quickly would highly reccomend this shop to my friends
Andy was great. Guys were honest. Filled tire for free one day. When i came back with a slow leak they took care of it promptly.
Andy and Tire Choice are the best! Andy is helpful and has excellent customer service!
Had an issue with appt time and billing.. Manager Russ resolved the problems in a highly professional and courteous manner... Would recommend this shop for tire or other auto needs... Thank you
Tire Choice in Alameda has taken good care of our family vehicles for years. I have a fleet vehicle- they work with my fleet company to get the maintenance I need, and we also take our personal vehicles there. I appreciate the crew there because they let me know what to expect and then they deliver. Loyal customer.UPDATE/EDIT: Unfortunately, Tire Choice has let me down 4x in a row. They havent done what they say they would do, and have wasted my time each of the last four times Ive been there- all for very simple things. Probably couldve been fixed with better communication. Hate to say it, but wouldve never happened when Malcolm was there. Sorry guys, but you have lost a long-time customer.
Open on Sunday! Very kind and considerate help. Repair was done quickly and efficiently. Thank you!
Russell did a great job on my car! I’ll trust this mechanic forever!!! ❤️❤️
Andy already treat me well when I come in
Received great service from the first time my boyfriend brought our car about two years ago for a flat tire which prompted us to come back again for a small leak. They did not disappoint with the tire service. Even from the great customer service they provided from the first interaction to the last everything was great . I Would definitely recommend anyone that is looking to fix anything from a leak, flat to an alignment on their car.