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Western Ace Hardware & Point S Tire Factory
412 E 9th St, Alamogordo, NM 88310, United States
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Western Ace Hardware & Point S Tire Factory
Comments
Ri
Review №1

Great place to find things you need and super help from sales people!

Ro
Review №2

Never lets u down! Nice to be on a real store where employees really help.Thanks Ace

We
Review №3

A huge thank you to Fred and Jon at Point S for saving our trip! Traveling out of state and our alternator went out. Saturday afternoon and they had us back on the road in under two hours. Thank you for incredible, friendly, customer service and great pricing. We appreciate your integrity and highly recommend your shop.

Ia
Review №4

Everybody here is really helpful and really nice. Great selection of anything you need.

Ke
Review №5

Gun sales knowledge is second to none

Ir
Review №6

Great store and great staff. Other retail stores should learn from them about customer care and satisfaction. By far my most favorite store in town.

OS
Review №7

Love Gary and his crew. They always say hi when you walk threw the door. Knowledgeable about their supplies. If they dont know they find out for you. Very nice people. A+ store.

Ja
Review №8

Once again they exceeded expectations and provided another quality service.

Ma
Review №9

Old fashioned service. Truly community minded. Most amazing store in town. They respect the individual more than any store in town. If they had groceries and lumber (I know its a hardware store) I wouldnt have to shop at any other store.

Ma
Review №10

Friendly and knowledgeable folks, great selection of quality products.

Ja
Review №11

I give this place one star because of what happened to me with the auto care center. I had an appointment for a vehicle alignment with them. I showed up at the scheduled time and waiting in the little side office for about 10 min before anyone came to ask me if I needed help. When someone finally did come see me, they told me that I would have to come back in about an hour or so, because they had to take in an “emergency alignment” from a body shop. I went to this place because of the good reviews, and maybe I was just the one in 100 that got unlucky, who knows? I ended up going to another local place with good reviews that same day because they could fit me in in a reasonable amount of time. I’m not sure what an “emergency alignment” is, but I assume it just means someone was willing to pay more, so my appointment meant nothing to them, even though I definitely had a lot of other time sensitive things going on that day that this threw a wrench into. Like I said before, maybe I was just the isolated case, and they are actually awesome 99% of the time, but I figured I’d share my experience.

ka
Review №12

Stopped in with a trailer tire with low psi, was very concerned with its stability and condition. Was helped by Gary, he was very helpful and patiently answered all my questions. Truly a professional when it came to tires.

Ju
Review №13

Very pleasant staff. I got there right b4 they closed and they never rushed me. Thank you your patience. 😍

Jo
Review №14

This place is amazing. Not only do they have great hardware, grilling and automotive sections, but customer service couldn’t be better. I went on a Friday morning because I was having issues with my new van’s license plate bolts, and Jerry(?) did everything he could to help and when they didn’t have exactly what I needed, he told me the exact best solution/what to buy where I can find it. Customer service when he didn’t expect to make any money, you can’t ask for better than that. Of course I found a reason to buy some grilling products anyway.

J
Review №15

I love going in there sometimes I just make up a reason to go

Ma
Review №16

Always a business Im happy to support, go out of the way to when I can.

Bu
Review №17

Had just what i needed

Va
Review №18

This review is for the tire and service center:Not only did they do a fantastic job repairing the brake line in my truck, but they went above and beyond my expectations in service. It is very hard to find respectable, kind, excellent customer service. But every single person I interacted with was helpful, knowledgeable, and kind. I would highly recommend using their services to anyone.

Na
Review №19

Love this locally owned store! Always give me that hometown feeling. They have recently remodeled and omg they have an AMAZING selection of everything. A great store to keep your business local! Something for everyone, and great customer service all the way around!

De
Review №20

Extremely friendly! My tire blew next to their shop and I had a truck bed full of groceries. They were able to find me a tire that would fit and got me back on the road under 10minutes. When their mehcanic had a full line of work orders he still fit me in🙏💜👍

K
Review №21

Very helpful!

Ge
Review №22

Another of Alamogordos hidden treasures. Great Britain staff. Always there to help. But not a bother. They have a little of everything there. Plus shooting supplies and guns. Washers driers refrigerators and more.

am
Review №23

Amazing customer service. Mechanics do awesome work and really take care of their customers

Se
Review №24

So far my experience has been good. They were able to pencil me in, while they were incredibly busy. As of this posting, my car is in the shop, so I dont know how good of mechanics they are.

L.
Review №25

Josh is a great guy and knows his stuff. Always a fun visit

Ja
Review №26

Great analysis of brake noise and recommendation! James was very helpful!

Da
Review №27

Jamal and his team were awesome and serviced my car super quick and the price was right. I cant recommend them enough! Thank you!

Gl
Review №28

Great place, great people working there. I shop there often. Highly rated!

Ca
Review №29

Absolutely loved it. They got my car in the shop right away and even let me and my son sit and watch a movie while we were waiting :) great group of people very friendly

Da
Review №30

Always friendly and good service here.

Do
Review №31

Great prices and the employees are kind and helpful

Do
Review №32

The only gripe I had was that the workers werent wearing masks.

Aa
Review №33

Always have something you need and friendly

Gr
Review №34

Best place for what it is needed. Service is wonderful.

St
Review №35

Always pleasant and prices are comparable! Hometown shopping is always better!!

Da
Review №36

Very nice people and treat you like part of the family

Ni
Review №37

Great customer service and was pretty fast. Thanks

Di
Review №38

Wonderful service, friendly and accommodating!! Definately recommended!!

Da
Review №39

Great service, friendly, helpful, well stocked.Converting to ACE Hardware

Jo
Review №40

Love the store, so much stuff.

Br
Review №41

Called them out PRIVATELY, and they posted a screenshot PUBLICLY.

Ja
Review №42

They always have customer service that goes above and beyond everybody else.

Jo
Review №43

Great prices & Home Town Feel!

So
Review №44

Great environment and awesome people!

Al
Review №45

Small store but very friendly employees

WR
Review №46

Helpful Hardware place.

Ro
Review №47

Very helpful kind friendly

Ja
Review №48

Nice staff.

Jo
Review №49

Best general store in town

An
Review №50

Thank you !

Jo
Review №51

Great

Lo
Review №52

Only one in town

Information
33 Photos
52 Comments
4.6 Rating
  • Address:412 E 9th St, Alamogordo, NM 88310, United States
  • Site:http://westernacehardware.com/
  • Phone:+1 575-437-0660
Categories
  • Hardware store
  • Garden center
  • Home improvement store
  • Paint store
  • Plumbing supply store
  • Tool store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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