My 7yr old loves game stop. Employees there are always so nice and helpful.
It was awesome, the manager Was very helpful and knowledgeable.
Tried calling this store today didnt get an answer, tried again they answered was hung up on. Tried calling back they answered, got hung up on. Drove to the store I thought they must be really busy. Got there no customers period in the store so I called again and I hung up on her. Tried not to be petty went in the store to buy a controller they had none in stock.
Buying new, ok. Once long ago (funcoland) now a day over priced used game gear
Have some random Pokémon cards not exactly what I wanted but suffice on the products. The staff is helpful and friendly.
They need to either hire more help or learn customer service skills. I have called twice and have been put on hold immediately. Both I hung up at 9 mins. I just had a very quick question and now I will spend my money elsewhere.
Good people, always help with my questions.
They always make me feel so welcome and answer any questions that I may have. They help me to find what I need and they talk to you like theyve known you all your life. My son goes here quite often and as his mother its a great atmosphere to be a part of.
We end up randomly going just to look around a lot. Trevor is an amazing employee, give that guy a raise! ;)
Never have anything you need or want in stock ever
Very helpful staff. they give priority to those who actually come to the store over answering the phone. If they have customers at the counter they will put the phone caller on hold and I as a customer appreciate that.
INSANELY helpful staff!!! The manager there is very knowledgeable and super willing to help. Its not like most GameStop stores where they are only helpful if you want to pre-order something. He was legitimately interested in what I was looking for and helped me pick out some really good games.
If they would ever open on time it would be great! I guess this shop makes its own hours. They obviously need new employees who can open on time.
This year I had a very good time trading in here. Calls may be put on hold a while depending on how many customers there are in the store. That employee, Trevor, the guy who helped me and who was also one manning the whole store at the time, is a hero. He got me all the Christmas savings and my order complete despite a fire that broke out at Walmart’s garden center and GameStop’s purchasing system being sh1t during my visit there. Trevor is THE perfect people person for the job! He knows what he’s talking about. I’m proud that the customer service here has improved since last year. Thanks Trevor!
This is about one of the best Gamestops Ive been to. Its also my defacto GS for when needing to go there or shop for random collectibles and such. The staff is always super friendly and helpful, true geeks and nerds work here and its a plus. They have a large assortment of collectibles and some harder to find things so its always fun to go in there.
The staff members are usually amazing people with alot of character and seem excited to be at work.
Very helpful people. Good selection of games
Not really a big game player but my husband and son are, sometimes they have good selection.
Pretty alright place, they have great staff, but...they never answer the dang phone. Which sucks cause Ive had many cases where I had to call, and Ive only twice had my calls answered, other times it just immediatly goes to our store associates are busy
Wow a surprisingly great experience at a GameStop thats rare thanks blonde haired dude Your Enthusiasm shines through
Very helpful in store but the reason for 4 stars is because they never answer the phone!
Great people friendly
Great service wonder worker ask for Trevor for best service
Love this place. Trevor is always friendly and helpful❤
He issued a refund for us and satisfied us with our exchange.
Excellent service and quality every time.
Great store, great workers love shopping here.
Great store, found some old games I liked and a POP figure too. Staff was very friendly 😊
I just bought a tablet on this store, and I forgot to check the memory ram.So I went back to the store and I asked for a different tablet an they say we cant help you because you already opened the boxSo i couldnt do anything And i literally lost all my money in two Hours
Very knowledgeable and friendly staff.
Made an online order ready to pick up drove an hour and a half and they said they did not have that controller in stock will not return to this location terrible management
The staff and manager all know to make you feel special and will go to very extent to make you feel happy about your visit.
I waited 5 mins at the desk while the guy with a gold name tag saying something leader his name is Trevor and he stood behind the desk ignoring me.
Great place for your gaming needs
Great service I will be coming back here again
Great staff great store they give great deals and lots of help
Very helpful and knowledgeable staff.
Great store,most of the staff are very helpful
Best place to buy a game
Theres this salesperson who keeps pushing PowerUp Rewards Pro over and over again, even after telling him I am not interested. I feel tormented every time I have to buy something from this place.
Ive been calling the listed number all........... day.......... No answer! Hire some helpful staff please....
Good
Gave great trade in price
Will not answer the phone.......aftre SEVERAL attemps
This GameStop is always clean, helpful and has a good selection.
Super helpful staff and good selection of new and old hardware and software
Some staff are rude but the selection of games is great and theres a large variety, the upsaling is kind of overwhelming but the offers are pretty decent
Representatives were helpful and friendly. Found what I was looking for and at a lower price too!
Always a friendly nice place
Gamestop in Albemarle has great service and great business. Highly recommended.
Wonderful people there.
Used Prices are same price as buying brand new at Walmart. Bought some used games and they didnt even work
Great Christmas presents!
Used my pro card and traded two games in on a used game they told me I still have to pay the non pro price even tho my card is still up to date
My sons favorite store to shop at!!!
Expensive and they dont always have everything.
If only they knew they had a responsibility to answer their phone Ive been calling for an hour now and no response
Customer service is excellent!!!
Good variety of games
Sure do miss the Salisbury NC Quincys ..been gone for about 25 years
I like to get there video games
Great prices and games
They never answer the phone!!!
They dont know how to answer their phone.
Spent all day calling and you cant get anyone to answer.
Great finds
Good experience altogether
Awesome selection
Nobody ever answers the phone!
Dont know how to pick up the phone. Just left from there and call 10 time and no one picked up. They was not busy.
Love this place
The games and rewards
Love the sales
They have slot of stuff
Cheap used games
🔥👍
Good place for Los guegos