Great service and a decent selection of appliances. Their sales staff knows the products they sale. Every sales person Ive talked to here is knowledgeable about the product they are selling. Its almost a lost art form of making a sale. A true salesman should always know their product. As a customer I will do my own research but I expect the salesperson to at least be able to point out some details of the product.
Lyric was very professional and kind! We had such a great experience! My refrigerator is working great! She took care of all my needs! I definitely will recommend this appliance store and plan on going back when I may need another appliance! Thanks Lyric for your outstanding customer service! The delivery driver was excellent too! I just forgot his name.
Ana took great care of me, explaining all the options and features of various washers. Why buy from a large box store when these guys are competitive, know their stuff versus just reading the shelf tags and service their brands?! The delivery/install team was above average also! Highly recommend.
Quality Appliances from low to high end reasonably priced. Great Customer Service. Can sell buy and trade in. You can pick up or offer delivery and install for a fee. Great place to look if cant afford to get brand new.
They have a huge staff to handle just about any job. Same day delivery, huge selection of appliances. Top of the line quality. We use them for every apt. Never had an issue they weren’t willing to bend over backwards and take care of. Thank you fellas ! Always a pleasure. Shout out to James and the guys. Thank you !!!
Incredible service and knowledge. I was able to buy a used refrigerator at a great price and feel like I could seriously trust this seller. One of their repair people even spent time explaining to me all the testing they had done and what the results indicated and answered my many questions about parts availability and service for various makes and models. I wish Id found this place years ago. Just super !
Edith Appliance has a great selection to fit every budget and they have amazing customer service! Ana greeted me within seconds and listened to my needs, showing me a variety of appliances, and never made me feel pressured. I was really impressed that she found another customer assistance, as I was looking over the varieties, and came right back to me. I received a friendly phone call prior to the set delivery time and the driver carried the same outstanding customer service. Highly recommended!!!
This is my go to place, when I have had an appliance issue. James is a genius when it comes to diagnosing whether he can fix it by replacing a part or buying a replacement. And most importantly! His honesty and integrity are unquestionable.
Best in town! LOVE these people! After shopping many stores, Edith has the best selection, prices, and straight forward customer assistance. Weve been back a few times and we always come away happy. The delivery man, Aaron, was right on time, efficient and professional.
This is an absolutely great spot to find some pre owned appliances. My wash machine died a few weeks ago and I needed a new one. I went inside with the wife and a gentleman there quickly helped us find exactly what we needed. Moreover, I checked the price of their unit versus buying it online and found that they were much lower and didnt charge any shipping! Very pleased by this place.
This is an absolutely great spot to find some pre owned appliances. My wash machine died a few weeks ago and I needed a new one. I went inside with the wife and a gentleman there quickly helped us find exactly what we needed. Moreover, I checked the price of their unit versus buying it online and found that they were much lower and didnt charge any shipping! Very pleased by this place.
Popped in this morning after seeing an ad on Craigslist! The store was very clean and organized(good variety of products) Steve was friendly,helpful& knowledge. Within 5 minutes I made a purchase& was able to arrange for delivery this week! Great experience would definitely recommend
I purchased a refrigerator, stove, washer and dryer from them all within a 3 week period. I had an issue with my dryer and they were there next day and fixed my issue very quickly with no problems and everyone at Edith did everything they could to make everything work the way we wanted it to work. I will continue future business with Edith and recommend anyone else looking to buy some nice used appliances backed by a warranty on anything you you buy for a very decent price I recommend you at least stopping here before purchasing elsewhere to compare your options. 5 stars all the way Guys dryers working 100%
Finally have a good washing machine and got it for a good price. The young man working today was very helpful and friendly... Same day delivery. Its all good. Looking for a fridge soon. Guess where???????
I purchased a washer/dryer set from Edith and couldnt be happier with my choice. Ana the sales associate was very helpful, thoughtful and kind. She assisted me in choosing the best model for my needs. My set was delivered the next morning bright and early, and the tech had it installed and running in no time. Im very pleased all around.
I love my refrigerator. It’s nice and perfect for what I need. They had a decent selection. I love the pink too. Edith and their employees are really nice and top notch in town.
We were looking for washer and dryer at a reasonable price. We found that and a 100 day warranty, delivery and relocation of our current washer and dryer to a different address installed. This was something I couldnt get with any other place we looked at buying from. Great job! Highly recommend. Thank to all the hard workers !
This is one of the best businesses in Albuquerque. Very accommodating people and they are honest. Have done business with Edith for nearly 5years and have never been treated unfairly. Top of the line 100 day warranty and free delivery
Would not recommend purchasing appliances from this company. I am very surprised they have so many positive reviews. The sold me a broken dryer, then replaced it for free with another broken dryer. They replaced this dryer with a third which worked for a while but just died 130 days after they dropped it off. This is outside of their 100 day warranty so they did not offer to fix it for free. They say labor is free, but they do not mention that it is $65 for pick up. All and all I would recommend just buying a new dryer, while a used one is half the price, this one lasted much less than half the amount of time a new one would have. Lesson learned. Washer from them still works great hence the two stars.
The dryer I purchased from them broke and they took care of me right away. They fixed it and brought it back to me all for free in a timely matter. The manager James was very helpful and knowledgeable. I would definitely recommend!!
This is a great little family business. They repair and deliver. Fair prices. Genuine good guys. I will buy all my appliances from them. Thanks for everything.
Super friendly staff and very helpful! We were literally in there for ten minutes, someone greeted us and asked what we needed showed us what we wanted in our budget. Super nice washer and dryer set, they delivered for free and even helped my husband stack them because they’re heavy! I highly recommend!
I couldn’t be happier with the level of service I received from this company. They were extremely kind to help me on such quick notice, and went out of their way to make sure I was taken care of. Highly recommend!
I love the service, lady at the front was very nice understanding. And when they delivered and set up I couldnt ask for more... My friend recommended me. In Abq Appliance this is the place to go !! Everyone knows this place is top. Very top.
I just want to share the favorable experience that I had at Edith appliance. The staff there were absolutely outstanding! I will recommend them to my friends & family.
We had the best experience with Edith Appliance Sales & Repair. They were professional, friendly and went out of their way to make sure the repair on the dryer was done properly. This is a family owned business and we highly recommend them.
Got a mixed pair washer and dryer. So friendly and affordable. My clothes have never been so clean.
We heard about this place from a friend, almost mythical on the services they provide. Needless to say by the recommendation from our friends we took a Leap of faith and decided to save money and purchase pre owned. In January 2020 we purchased a washer and dryer from Edith appliance. It is still running today FLAWLESSLY. It still looks new. We ended up coming back for a fridge a stove and dishwasher. We have purchased a washer and stove for our rental. They have a beautiful selection of quality appliances. It’s an appliance Mecca over there and they really tear them down and fix them. We have recommended to countless friends and family. We are very happy with our latest purchase of a new set for us 695 for a set that retails new for $1800!!! We have our old machines to our daughter in college and thank you again!! Thanks so much for always being there for us ! Thank you Edith !
Edith appliance had a good selection of refrigerators. I called and the woman at the store was very helpful, took measurements for me, and helped me choose one that would fit my space. They were able to schedule delivery for later that same week. The delivery drive was kind and professional.
This is the best place to purchase all your home appliances. They will go far and beyond for you to make you feel comfortable with any home appliances you purchase from them. I rate them A+
If you want it done right the first time come here. Their appliances look new. Bought a reliable refrigerator here. That was 9 months ago I plugged it in and never had to worry about it. Glad these guys are here. All of my family and friends have purchased here. I love the friendly staff and they are local to the bone !! Edith appliance NEW MEXICO LOVES YOU!!
Very low prices good appliances! THIS IS THE BEST APPLIANCE STORE IN NEW MEXICO. I been doing this for years. NO ONE COMPARES TO THEIR WARRANTY THEY HONOR 100!!
We are a local property management company who has over 300+ homes in the metro. We have used quite a few Abq appliance stores in town, no one has the infrastructure that Edith does. Huge place with multiple locations and able to handle many repairs. Landlords this is the people you want.
Good quality product, and excellent service. Very nice people to do business with. Bought a top load set for $749 new sells for $1600 plus..
GREAT SELECTION, AMAZING PRICES, INCREDIBLE SERVICE Edith refurbished appliances are top notch with a large selection---from entry level to all the bells and whistles. I scored a fancy fridge for 1/3 the price of buying it new from a big box store. The customer service here is so ridiculously good, it makes you feel like you got time warped back to the 1960s! Everyone is pleasant and professional. Any problems or concerns I had were dealt with immediately and exceeded my expectations. Total opposite of what you can expect from a big box purchase. You would be loco to shop anywhere else!
I’ll never go anywhere else ever again. This is our go to appliance store and we are happy to do business here. Thanks guys and gals at Edith.
Got what we needed at a reasonable price. Friendly customer service. They have 2 stores very sweet !!
Fantastic place Edith was amazing! and provided fantastic customer service! I will definitely be using his service again If I ever need another appliance!
Woke up to a wife complaining that the dryer died and today was laundry day. Called at 1 pm and by 3pm had replacement dryer installed and working . Excellent customer service at Edith appliance. Delivery guy John was awesome. You cant get better or faster service anywhere! These guys are the best!
Ands down simply the best in town. Great service and the fastest turn around time I have ever experienced. Great communication! I will not use anyone else for appliances!
I definitely recommend Edith Appliance. I’m very satisfied with my washer. Great customer service from James. Arron did a great job installing my washer. Quick and fast.
Very honest and helpful. Fast and friendly service. He fixed our washer and we will take our dryer to him soon.
Fantastic customer service! James and Dominic were so easy to work with. Ive bought a number of fairly priced appliances from them. They have always delivered exactly when they said they would and have been very responsive about minor follow-up issues. These are my go-to guys!
Bought a washer and dryer from these guys. Love it and the guys who work there are very friendly and polite. Will definitely buy from them again.
Purchased a washer and dryer set. The young lady who was helping us out was very helpful and friendly. Answered all our questions and made sure we were confident with our purchase. Plus their warranty is what really sold us.
I bought a fridge from this guy and it was a amazing price and it works perfectly his delivery was free and he was able to get it to me THE day I needed it! Absolutly recommend going here the manager is exceptional and very nice, i will be continuing to go here for all my future needs!
Ive had appliances from here before and theyre really good and then make sure that theyre in working condition wherever they leave the store. They will take care of you like family (most family lol).
Best fridge doctors in all of albuquerque. I have bought 25 refrigerators in the last 3 months, even more prior for my apartments. they are half the price or less and last just as long. Don’t waste your time going elsewhere go straight to Edith.
They hustled to get a refrigerator out to us when my elderly parent’s failed and we needed one quick. I thought that was an indicator of their customer service. I was wrong. Two weeks in the door did not close on refrigerator, so they came out with a loaner until fixed. Water subsequently leaked all over and no cold from tap; when I asked for help with said things they were so hostile and defensive. I acquiesced to a plumber for these problems, then Dominic and James assured me fridge delivery would be today. We arranged for someone to be there 2 to 6 pm and NO DELIVERY showed and there was NO PHONE CALL. I have since called and texted with no response. Shockingly poor customer service. I am so disappointed. Be advised to seek a different appliance store.
Just purchased a set this weekend. They got it delivered and installed for me. I am very satisfied with the service. The manager James was very knowledgeable, Aaron and Jack the delivery drivers were perfect!
I wish I could give them a million stars. I’m a vet and they took good care of me, free delivery with small install fee to Rio Rancho.
Shop here first! We went shopping for a washer and dryer combo, preparing to lay down nearly a thousand on a washer and dryer unit. Lucky for us, they didnt have any in stock so we had to look around. We found Edith Appliance online and decided to go take a look. Hay nothing fancy here, no showroom lights and stuff but a placed jam packed with appliance at fantastic prices. Yep they are upcycled, renewed appliances that work great. We bought a set of washer/dryer Maytag Neptune, that have severed us well now for over a year. As far as service after the sale, these guys bend over backwards! We had an issue with the washer that was fixed without question and in less than a day. Oh and they provided a loaner to boot. I HIGHLY recommend these buys! Check here before you lay your hard cash down elsewhere.
Used appliance employees were extremely knowledgeable, honest and helpful. I know nothing about washers or dryers, and I felt fully confident that I could trust them. Highly recommended!
Just purchased a washer/dryer set this weekend, and we are very happy with the whole experience. Was caught off guard when my original set went out unexpectedly and was not looking forward to dropping over $1200 on a new set. I completely lucked out when I found Edith Appliance online and was really excited when I went to the store and found a refurbished high end set at less than 1/2 of the cost of a new one! Not only did they provide free next day delivery and 100 day warranty, but they took my old set as a “ trade in”! The whole experience was quick, convenient and the staff was very helpful. Got my “new ones” today and got em Hooked up and and I just love em! Thanks, Edith Appliance, you guys rock!
Dang, theyre fast! fridge was just delivered and the young man was very quick and polite! Thanks guys!
Good shopping experience. The salesman, knew his products and sold us on a used Maytag dryer. Would recommend Affordable for checking out appliances.
Ana is amazing! Customer service is on point. I highly recommend going to get an appliance here
The reviews are all true these people are the best. Went to a run down place downtown. Horrible and nasty there. Glad I found Edith driving to Home Depot.
Will do business soon staff is always helpful. I will recommend my whole family any time !
Dominic and his team came through definitely in the time of need. Thank you for you courtesy and professionalism. Well stay in touch!
Love the washer and dryer set!!! very helpful and courteous. Delivery was free and 200 day warranty!!
Dominic repaired a refrigerator for me. I was a first time customer so a bit nervous. He diagnosed the problem quickly and repaired the fridge for a very fair price. AAA+ ALL the way!
The fridge doctor there knows) his stuff. Top of the line quality
I had a great experience at Edith Appliance. I was taken care of professionally and the agent was very accommodating and honest.
Great price, and more importantly great customer service. I purchased a whirlpool washer and dryer on a Wednesday afternoon and they had it delivered and hooked up by Thursday morning. I also have a 100 day warranty. Id definitely recommend.
Great prices and undeniably great service/ warranty.I highly recommend shopping here for a washer and dryer!James goes above and beyond for his customers, definitely looking forward to doing future business with this company.
5 Stars is an understatement. I was recommended and I’ll recommend
Best service I’ve ever received happy they have parts
Great selection, very helpful staff, and friendly delivery / install technicians.
Fridges are amazing I’ll continue to buy 6 at a time thank you Dom at Edith.
I am so glad I found this place! Great Clean and affordable Selection. I see why they have been around so long.
They have 3 locations for a reason. Stop by Edith first it’s the nicest one.
They are top of the line in albuquerque, you look at their honest reviews and no one comes close.
Bought 3 glass top stoves for my Airbnb’s recently. And countless other appliances. I’ve bought and sold with them no problems. Transactions go fast and very smooth. Centrally located, easy access for lodging and unloading and trailers. I’ve been coming here for 4 years . Any problem I’ve had they are quick to take action. They take pride in appliances and always very busy. My only complaint is they sell appliances very fast so do not wait to buy!
I love this place . great business model . Best warranty hands down. 100 days no worries!!
They have a great selection and know what they have in stock, so if you’re looking for something specific they’ll point you in the right direction. Great selection and great prices!
They are so helpful good customer service. Beautiful Appliances’s . Everyone in albuquerque goes to Albuquerque
A good size selection of appliances. Very knowledgeable staff. Their warranty is amazing..
Very affordable price, quick delivery and friendly helpers. Best place to buy appliances in Burque
I love this place because you can get a refurbed appliance at one third the cost. I have bought 900 dollar new units from Lowes and 250 dollar refurbed units from this place. They both last the same time.
A decent little place these guys will do you right.
Why can’t I give more stars 5 isn’t what they deserve. They deserve 20 stars. All-Star team at Edith. Super busy little place !!
Super helpful! Quick and easy! Super affordable for last minute needed appliance
Its clean, the prices are negotiable and Good Customer service.
Bought a used wAsher and dryer about 6 or 7 years ago from them. Great price and still working great!
Great company, good quality appliances. Buying appliances from Edith Appliance is a better experience than buying new, the people are friendly, knowledgeable and they provide great value and quality product.
Thank you for the washer smells great very clean !!
Hands down best used Abq Appliance store in all of Burque.
Great deals on certain Washer & Dryer sets,ask about Warranty! Couldn’t be happier. Purchased 7 months ago!
This guy has it all, guaranteed work, and hes fair priced. Helped us out in a pinch!
I will never buy anything from this place ever again. Bought a fridge that didn’t work as soon as I got it. It was supposedly under warranty. Called them to just exchange it and couldn’t get anywhere. I tried to get my money back after that and nothing. The manager actually even threatened me. Worst experience buying a appliance ever!
Great service and prices. They had just what we were looking at.
Appreciate the fast delivery!!! Fridge works great
Dom and his crew are super friendly and helpful and have excellent appliances at great prices definitely a good place to buy if your looking for quality appliances at a great price! Thank you Edith Appliances 😊😊😊
Very helpful and willing to work with the price..
Reasonable prices on appliances and great customer service
I needed a dryer and they gave me great service at a great price...also the dryer
Theses guys know their stuff and have good and reasonably priced selection!
I recently got burned from a very low life place downtown. I been to many appliance dealers in albuquerque. The guy even has bad comments for Edith. They made it right and got me a CLEAN fridge. I recommend going through a company especially this one before trying to save a dollar.
Excellent customer service. Got what i needed and got dilivered today. Thank you