Anna Marie has always been so helpful on questions regarding any cars I have been interested in. Yesterday she got me one of my dream cars when I never thought I’d be able to get anytime soon! She was very transparent and honest regarding the cars I was interested in! She also was able to multi task between multiple customers at the same time without batting an eye! I cannot say enough great things about her! Thank you for such a smooth transition into our new SUV! You rock!

Everyone at the dealership made the process easy and fun and we drove away with a great vehicle. Our salesperson, Kevin was knowledgable, and answered all our questions as well as questions we didnt ask. I had my 10 year old grandson with me and he was treated as well as if he was a buyer. I would recommend this dealership to anyone looking to buy a car.

Zoe is amazing. I have champagne taste on a beer budget, all I had to do was show her what I wanted on the site and she found me my DREAM Grand Cherokee for the best price. She worked with me and kept me informed on the whole process and personally walked me to parts after I discussed wanting a tow hitch added. Larry in finance was great as well. Personable and really went above and beyond finding me the best deal. Now I have my dream car! Thank you!

I’m so incredibly happy with my dream car! My sales person Jordan and the sales manager Marco were incredible! Took my budget into account and were able to find me the perfect car for my needs. I was in and out in about two hours. Not high pressure, low key and very knowledgeable sales staff. They made buying a car so painless! If you go buy a jeep, buy it from Jordan!

Thanks to ANNAMARIE I was able to purchase my wife her dream car! She was fast, had great knowledge and excellent customer service.. I called her with a slight issue and it was resolved the same day!! I would highly recommend LHM to friends and family! Thank you AnnaMarie

Bought my 2021 jeep grand cherokee hereIm surprised about the quality of service hereThey really make you feel welcomeHad some hiccups with my tags and registration process but they went above and beyond to help Me out thanks would definitely recommend 👌

Super helpful, friendly, and polite. They were not pushy or hoovering. Stayed really late to work on all the details with me.. Assisted with all my questions and insights on being a first time buyer. It was a very good experience.

Rick did a great job answering questions and Ann in finance walked us through the whole process. This was an online purchase and they had my car delivered to my door the next day. Great experience!

Everything was going great until it wasnt. They have yet to register my vehicle even though I have provided them will everything they have requested. Now my temp tag is expired and they refused to issue me a new temp tag, even though I have called multiple times BEFORE my tag expired. Every time I call them I get the run around and no one seems to be able to actually help. I have screenshots and phone records that show I have been trying to fix this for weeks. I have never had an issue like this before with any other dealership. Be warned, once they take your money, they dont care about you anymore.

Extremely happy with my Jeep Gladiator! Thank you so much Annamarie for the no pressure, awesome sales experience. She has sold me both of my vehicles and most of family theirs, cant be more grateful for her dedication to her customers.

Tanner and the service team are awesome! My van broke down and it needed a lot of work. Tanner was professional, patient, responsive and helped make a nightmare situation much easier to manage. I highly recommend these guys if you need service.

I asked to have two key fobs programmed to lock/unlock my Jeep doors. I had purchases after market fobs. After an entire day of my Jeep in the shop I was told it was finished. When I arrived I was charged $220 and handed the keys. I tested the fobs to unlock my door and they didn’t work.First, I was told it must be my system. It isn’t. It was working when my old fob broke. Then I was told “We’ll, it starts the car” Uhhh…. Duh.. the key does that.I was refused a refund. I spoke with the service manager and asked 1) Why they didn’t tell me before service that the after market fobs might not work. 2) Program one and then call me to tell me that there was a problem 3) didn’t QC it. 4) didn’t tell me it didn’t work (because they didn’t know) Also, while talking to the service manager he lied to me. There were no apologies and he kept saying that they had done the job they were asked to do. I will be contacting upper management about the matter.Poor service, no QC and zero customer relations. I paid $220 for them to cut two keys!! I will spread the word on social media, make a public announcement to the Jeep clubs I belong to and contact the Better business bureau.

Anna Marie has not only helped me find the most perfect car but my sister, and tons of other family friends. She goes above and beyond for everyone and deserves more recognition! Anna Marie helped me understand everything to a T about financing my very first car and made sure everything was clear. She’s a hard worker with a huge heart

This will be my second Jeep from here. This is the best dealership. I am working with Ramzy. He is great. He explains everything and makes the process comfortable and easy. Love it here!

Outstanding experience at Larry H. Miller Casa Chrysler Jeep!!!! This is the 3rd vehicle I buy in the last year and every single time they exceed my expectations! Thank you Aj Perez and Marco Arreola for all the help. I’m very happy with my New 2021 Jeep Gladiator.

Wanted to leave a comment for AJ Perez. He was wonderful! I appreciate his kindness. He presented the best deals and options with ease. I was very impressed by his service and felt he should be recognized!! He will be my go-to when purchasing a new vehicle! Thank you.

The parts prices seem to be better here than the Ram dealer next-door. Parts woman was extremely helpful. Pleasure to do business with them.

Our salesperson, Ricky Zambrano, was so helpful. He was up front and honest with us. He made the process of buying a car stress-free. Prices were below competitors. I would definitely recommend to others looking to purchase a vehicle!

Wonderful experience! Annamarie is knowledgeable, professional, and really calmed my nerves about the car buying process. She was patient with me while I thought out my decision. Grateful that there are still good people in the industry! Thanks Annamarie!

My husband and I bought our first car together here. Jocelynn helped us and went above and beyond! Because of her, we had an amazing experience here. 10/10 would recommend to go see her if you need a new car!

AnnaMarie was amazing to work with. I’d give her more stars if possible! ⭐️⭐️⭐️⭐️⭐️⭐️She made the process of purchasing super easy. She gave honest recommendations on what would fit best for our family! All while helping me persuade my husband for the vehicle I really wanted even though it’s going to be his daily driver 😉 can’t wait to get our Jeep’s out - tops off both of them and no longer be driving a gas guzzler!!Thank you AnnaMarie for all your help - I’ll be referring you to anyone looking for a new or used car!

Absolutely horrible customer service, care, lack of sympathy, honesty, and professionalism. Long story short, when I first bought my jeep I was satisfied but rarely any communication between the dealership and my family were established. Little to no information was dealt to us. They told us that we got a free soft top but come to find out that what they put in the back of the Jeep all this time was never a soft top, but some sort of casing for my hard top. They told us we get both the soft top and the hard top. My mother then called because they were not helpful in person and when speaking to the manager at this particular location, he told her “I am not the Red Cross and I don’t do charity cases” then continued to refuse to give her the corporate phone number. I find that completely unprofessional as well as the lack of information provided and the amount of lies told by such a business. I also have quite a few more complaints from family friends who have been customers from this location as well. Horrible horrible business and location.

DARREL CUBILLOS is the service manager at this location and he absolutely useless.I Initially took my car in for an oil change and a day later the car started smoking and leaked all the oil out. We had to have it towed to the dealership and they fixed it with no explanation as to what they did wrong. After the repair, 3 days later the engine started knocking and they said all 3 of the cylinders on one side needed to be repaired. So I paid them $3,000 to fix it. A week later after the repair the knock started again and they told me it was the opposite side 3 cylinders and those needed to be replaced as well for an additional $3,000. So once again we had it fixed.At no time during any of these interactions did Darrel offer anything to assist in the situation. No rentals, no discounts, no even a car wash.One month later after all 6 cylinders were repaired the car starts overheating and leaking radiator fluid everywhere. We Bring it in to Darrel Cubillos once again and he shows no sort of empathy for how much hardship this has caused my family. We use the vehicle to take our kids to school and for work. after this repair it will have been the shop for over a month.I asked Darrel Cubillos to call me with the new estimate. Does he? Nope. Instead he texts me a new estimate for $1,800 to replace the radiator. With no explanation! IThis is all over a 3 month span and they tried to charge me over $8,000 worth of work with not even an apology. Clearly the car is a Lemon or the dealership and Darrel are complete crooks and out to rip everyone off.Either way Darrel has 0 clue how to help customers and could really use some lessons in customer service. Not only will I never take my car there again, I will never buy a jeep, I will tell you everyone I know how much of a scam this place is, and I’m going to write every possible complaint I can against Darrel Cubillos.Please never take your car here!

BEWARE!!!!!!Wife took her car for oil change after she left she was driving home and another driver told her the car was smoking and oil was leaking out everywhere. All the oil in the vehicle leaked out everywhere all over car. The engine started knocking after this. The vehicle has been there for almost 3 months and not one phone call on progress of repairs. Will be calling Chrysler corporation as none of our calls are returned and our visits are result in no resolution! Only reason got 1 star is cause cant do zero.

I contacted Anna Marie about selling my 2013 Camaro SS. not only did she give me a more then fair deal on it over the phone, she made she the deal stayed the same when i got to the dealership. i will be contacting her when i am ready to buy a truck in the near future. Hats off to her she is AWESOME!

We went on Saturday and this young went up to us very polite and nice. He said I am Fouad Hourani. We told him we where looking for a truck and he help us a lot. He is very professional and helpful. We got a truck 2017 Ram Dodge 1500. Thank to him we where able to drive to our home. I recommend him if you are looking for a vehicle. He will find a way for you to walk away with a vehicle.

Anna Marie always goes above and beyond. I just bought me second car off of her. Always professional, always helpful, always courteous. Definitely makes car buying easy and isnt your stereotypical car salesman.

Anna Marie was so helpful and patient. Very friendly and I was able to leave with a car. Very happy with her customer service!

AnnaMarie did an awesome job helping us find exactly what we were looking for! She was upfront, transparent, relatable and friendly. We really enjoyed working with her. She made us feel super welcome and also made our kiddos feel comfortable during the buying process. Most definitely gonna be sending business her way in the future.

AJ Perez is definitely the guy to buy from. This was literally the easiest transaction I’ve ever had at a dealership. He found exactly what I was looking for and gave me a fair price no haggling no lies just told me what he could do and what he couldn’t. Great experience and definitely worth coming back. Thank you AJ for all your help, see you in 2 years!!!

When this dealership was previously owned by Mark Casa they forgot to mention and give us the wheel lock key. We asked Larry H Miller to order one for us (because an employee, Diego, said they didnt have any in stock) After 2 weeks of waiting we had to call for ourselves to see if perhaps the key was in. Apparently they already had one IN STOCK and didnt even bother to call us (thats because they didnt care to write down who the order was for) So we took the Jeep in for a tire change, THEN they tell us the key they have now is stripped and cant be used! Now they have get to the key shipped from New York and who knows how long that will take AND will they even let us know this time?? So now Im getting the feeling we arent being treated like a priority and that we should take our business somewhere else

Loved it worked out all details via phone. Made it fast and easy .

Thank you AJ Perez, you got us approved and gave us the best payment and rate. What an awesome experience. I recommend Larry H Miller Casa Jeep on Coors to anyone that is looking for a new or used car. Best dealership in town!!!!

I’m so happy with my New car, I came to Larry Miller Casa Jeep on 9733 Coors for a Jeep and AJ Perez was very helpful. Excellent customer service, outstanding experience. I was particularly impressed but how knowledgeable the salesman was. He definitely helped me understand the difference between the different motor options on the wranglers as well as different trim levels. I’m very happy with my 2021 Jeep Wrangler Rubicon. Thank you AJ and Victor for everything!

Amazing no BS assistance by Jocelynn Hooper! We love our Highlander and the price!If you are looking for a vehicle, or have questions, she is the biggest help. She puts the clients first. Every. Time.

I literally had the best salesman AJ Perez!!! He was awesome!!! I felt very comfortable, very welcome his personality was amazing. I literally suck a technology, but this young man was very knowledgeable about explaining the entire process!!! I would literally recommend him!!

The buying experience may be great but when you need service they are so unprofessional. Four hours for an oil change and no updates on why it took that long. When you are from out of town that shows no courtesy. They said they called my phone but the call did not show up on my phone, hmmm. So dissatisfied

Great experience! Everyone is so nice and helpful. Jocelynn Hooper is such a great salesperson, super helpful and always keeps up and checks on everything and makes sure everything is going great Love her!!!

Took my Jeep in for service just an oil change. Made an appointment for 10:30 however when I came back at 12:30 pm Jeep wasn’t ready. Shouldn’t take over 2 hours to complete a simple oil change. Service staff was polite however shouldn’t be setting up appointments when you cannot keep them.

My Jeep’s lift gate would not open, apparently a screw broke inside. The maintenance team fixed it quickly and provide exceptional service.

Jocelynn was amazing! Very energetic and eager to help us find a car and make a deal! Super nice and friendly as well! I had a great experience!

Horrible, frustrating service. No help trying to get information or service from them. Called numerous sales people, finance person, service people.I get left on hold then disconnected, get sent to voice-mail or get hung up on. No one responds back to emails or calls back. Was told the general manager would email me about my situation. NOTHING.Dont waist your time or money on this dealership. They dont care once they make a sale.

Jocelynn was a great help with trying to help find me and my boyfriend a new jeep! Great person to work with! Highly recommend her for future endeavors!

Jocelynn was the best sales person I’ve ever worked with! Made the sale quick and easy and was very knowledgeable! Will buy here again!

One of the best buying experience! Jocelynn was very professional and kind. She was able to help me get the car of my dreams with ease! Thank you so much Jocelynn! Definitely would recommend you going there to buy with her!

Owner was awesome and down to earth. He showed my son A.J. some love on his jeep build. He did not win but he gave him a free oil change anyway. cant pass up the jeep events

When arriving at your establishment, your sales associate AJ Perez was immediately helpful, attentive, and knowledgeable as to what I was looking for. This gentlemen made my experience more than enjoyable, when I need another vehicle I know exactly where Ill be heading for another purchase.

AnnaMarie was the best and easiest sales associate ever. Thank you Larry H. Miller for having such an easy going professional dedicated sales associate. We came in for a new jeep gladiator which she worked all day on doing our deal and at the last minute my wife changed the jeep we wanted and normally sales people get frustrated or upset or irritated but not AnnaMarie, she didn’t even blink and eye and got us an even better deal on the jeep my wife actually wanted. I have never had such a stress less easy time at a dealership and we got what we wanted with no hassles or bartering. We told her what we wanted and she made it happen. We will send everyone to her and only come back here. Now my wife and I have his and hers Jeep’s and it was easier than going to the grocery store. Usually it takes all day to get a deal done but her and Marco made things so easy we didn’t even know we were done. Again thank you Larry H. Miller Casa Chrysler Jeep and AnnaMarie for everything. We will be back yearly for new Jeep’s. Of anyone else goes anywhere else they are one eating time and two losing money......just saying.

We were traveling through Albuquerque towing a camper when my Jeep Grand Cherokee shifted to 4WD low and stayed there. Couldn’t go over 25 mph.I found Casa Chrysler Jeep, slowly drove there and pulled into Service with my camper. I explained the situation, they gave me a place to park my camper and took my Jeep into service even though they were extremely busy.Tanner Nelson was my Service Advisor, taking ownership of my Jeep and squeezing it in for diagnostics. Tanner checked his mechanics and they had a one on site whom had experience with my year and model. Tanner was able to prioritize and keep me closely informed every step of the way. They were able to resolve the issues allowing us to continue on our Journey. The entire staff is highly recommended, I had a great experience with Casa Jeep, kudos to Larry Miller for running a reputable, hard working establishment.

Jess was an amazing sales person who helped me out so much. Vic also was great. Both helped me get a great deal and helped me when the first car I went to purchase didnt end up being what I wanted. They found me another car close by and got it to me the same week. Jess is the best ever, and she helped me so much throughout the entire process of trading in my car.I highly recommend Jess and Vic.

Thank You Larry H Miller casa jeep .. You have great people who work here .. Anna Marie helped me a bunch .. I will always go to her to get a car .. She was great

AJ Perez was very helpful and knew exactly what I wanted. He help me picked my dream car for me and my family

I recently purchased a car at Larry H Miller and I am beyond blessed with the way Jocelynn provided her service. She was outgoing and very helpful!

Fouad our salesperson was kind and did his job well, Ann in Finance was happy and engaging and I never felt pressure to purchase anything, but was well informed by her. Mike in management came off kind of high pressure at first, but in the end redeemed himself to help us get what we wanted and was cordial and accommodating. Car buying in this crazy market only makes things more stressful but the team at LHM Casa Jeep Westside did their utmost to make this a pleasant experience.The only thing that I have to say, and this goes to Corporate not the team I dealt with, is that putting an Internet price online and then still tacking on extra charges is very deceiving.(no haggle pricing works for a reason) If you have a price online, put the correct price so that people don’t feel deceived. It only makes your team have to explain things that they shouldn’t have to explain.

Although we experienced a couple bumps in the road to finding our new vehicle, the team here did an excellent job of making things right. Jess was extremely attentive as our sales rep and continuously went above and beyond to help. Vic, the sales manager, was crucial to the success of the deal and walked us and his team through each step seamlessly. Lastly, Dave the GM, was very attentive and went out of his way to make sure we felt cared for. A huge thanks to all 3 of these employees for going above and beyond.

Clean facility amazing selection of vehicles youll be able to find what you need and I recommend Anna Sandoval Friedenstein to help you get Into a vehicle professional and can get you in the car you need and will go above and beyond for her customers

Anna marie makes buying a car easy!! This is our 2nd car from her and we are very pleased!! Thank you for all your hard work and dedication!!!

I have bought several vehicles from here my sales person Anna Marie has always been amazing from sales to finance even service ive always been taken care of ...they strive for excellence

Bought my Jeep Gladiator from Jessica Rosenbarker…with a two year old and while 6 months pregnant! She was so helpful in every way! She hustled for the exact Jeep I was looking for and made it happen! She rocks!

Jocelyn is knowledgeable and very good at what she does. She listened to what we wanted and she made sure we got a wonderful deal. The process was seamless and we got exactly what we wanted.

Kevin was able to find the Jeep of our dreams in Colorado and transfer it back to Albuquerque quickly. Super happy! Excellent customer service.

AJ Perez gave me and my family the best experience possible. I recommend Larry H. Miller to anyone that’s buying a vehicle. My 2021 hybrid Pacifica was an excellent choice. Will be back in a few years to buy a Jeep thank you AJ and Marco for my new car!!!!

Annamarie was very helpful with the car buying process appreciated that she wasnt pushy or telling us what we wanted to hear . Proof car gals can be honest thank you annamarie

Annamarie did a great job helping with our Tahoe we will definitely buy from her again

Annamarie was very professional, courteous and respectful. I highly recommend going to see her.

Jessica was awesome! She was straight up and honest, no pressure. She made my wife and I feel valued as a person and not just a sale. Very friendly and professional staff.

Amazing experience! AnnaMarie helped us when no one else would. Especially considering the bing we were in! If you’re in the market she can help!

My jeep was making a sound and my start/stop was indicating it was not charging. Edgar asked to take my vehicle for a test drive and figured the sound was my wheel hubs. I made an appointment. My jeep doesn’t have that sound and is driving smoother. Both Edgar and Jordyn are very really nice people. I will definitely refer my friends and family to Larry H Miller in the future. I will also start scheduling my future oil changes with them. You can tell that their mechanics and staff are very professional and didn’t give me the run around. They are fast and efficient. Very Reliable.

Go see Anna Marie, She is the best in the West. Excellent customer, take my word for it. My 4th purchase from her. Tell Her Vince sent ya!!

Our experience was very positive. The entire staff was very helpful and informative. Our salesman Samer Assad was very nice to work with and very patient.

Annamarie is one of the greatest most hardworking sales professionals in the business! She will go to work for you, meet your needs and exceed your expectations!! Thank you LHM Casa Chrysler Jeep!

Staff are super friendly! keith,kelsey and jessica are the best..look for them if you want to buy jeep..they have good quality pre owned vehicle.- i just purchased jeep wrangler and i super love it!

Annamarie has helped me and several of my friends purchase a car we appreciate her and her patience we will only buy from her

I am totally disgusted with the service provided to me by the service writer Jordan castellano.Your service department had my vehicle in since March 08, 2021. The advisor explained to me that the engine on the vehicle needed to be changed and she could not began to repair the vehicle for two weeks. No explanation whatsoever. I asked her for a loaner vehicle, but was told I would not be issued one until the vehicle repair began. The vehicle never required a new engine, finally a loaner car was issued to me and was told the vehicle would be ready on Saturday afternoon, went in on Saturday vehicle still was not complete . I finally was contacted that the vehicle was ready to pickup, picked up the vehicle, radio was not working, the mirrors were inoperative. Did anyone treat drive vehicle after repairs? Poor service. What kind of customer service is this? Hopefully, management will rectify this situation.

Jocelynn was absolutely amazing! She is very very helpful and was very knowledgeable!

I highly recommend AJ perez the process was quick and painless the dealership made the process easy I didn’t feel pressured I wasn’t rushed by anyone. Aj is very trustworthy listened to me and what I needed. Very quick and clear communication (email and in person) with Aj and Larry H Miller casa Chrysler Jeep. Final price was exactly as negotiated no surprises overall excellent experience, absolutely recommend!

WE HAVE DONE LOTZ OD BUSSINESS WITH ANNA MARIE FOR SEVERAL YRZ . AND SO HAS OUR FAMILY. HER SERVICE HAS NEVER DISAPOINTED US.. SHEZ AN AMAZING ASSET TO LARRY H MILLER. WE HAVE BOUT 4 CARS FROM HER IN THE LAST 6 YRZ. I WILL NEVER GO ANYWERE ELSE BUT TO HER..

Sam, the Internet Sales Associate was very easy to work with. The whole process including the trade-in valuation went very quickly. If I would not have had a problem with my bank for the financing I would have been done in 3 hours!

Went in today to discuss ordering a 2021 Jeep. Configured the build sheet on Jeep.com with minimal options. Dealership Internet Sales Manager (I wont use his name as he was actually polite) assured they could order. Once I arrived, I told him about a bad experience with the other dealership who wanted to charge a markup and then said they (other dealer) couldnt order a 2021, hence why I went to LHM Casa. He also told me when I mentioned that I was willing to pay MSRP but NO Markup that it shouldnt be a problem. All I wanted was to order a SPECIFIC vehicle (that I would put a 1000.00 deposit on). I already had financing and was going to put at least 25% additional cash down on. Started to go south when he then said that they could order but could not guarantee a specific price until it arrived, which is nonsense. I have purchased a dozen new vehicles in the last 25 years, 4 of which were ordered and the price was exactly as I had configured, not including any incentives. After additional waiting, he (Internet Sales Manager) came back after talking to the sales/general manager and said that there WOULD be a markup and (I kid you NOT!) - that everyone has to pay the same markup otherwise (and heres the part that got me) there would be a CLASS ACTION SUIT if they didnt!!!! I then asked what the markup would be and he could not even look me in the eye and said 3999!! I could SEE how uncomfortable he was. Actually felt bad for him. I laughed and said no thanks and to give me back my build sheet. They wanted a $4000.00 markup over MSRP on a vehicle I would be ordering that had a total MSRP, including destination of $37,635!!. Jeeps are not unicorns. They are readily available. I researched market value based on sales in my area and the AVERAGE sale came to $300.00 over MSRP - which I actually might have been willing to pay. Absolute nonsense that these tactics are still used, especially when true invoice/FWP are readily available online. Unreal. Ill look at another dealer, even if I have to spend a few hundred in gas to drive out of state to get it. Embarrassing to take that type of tactic. This would have been my 2nd Jeep from the LHM dealerships. Shameful.UPDATE: Ill bump the review up a star or 2 for at least replying here as well as calling me to attempt to explain and ask how to make things right. Yes, I was told different prior to the disclosure. As far as competitive pricing - I was able to order the same Jeep / options I wanted from a different dealership the next day for ZERO markup.

Annamarie was great . thank you for your help in getting my new car

Jocelyn is an amazing sales woman and will go to any extent to make sure her clients are taken care of! Couldn’t ask for better customer service!

AnnaMarie is AMAZING! She is thoughtful and made us feel like family. We have bought many cars and have never been treated so well. I will recommend everyone I know to go and see her. No pressure or haggling, just honest, thoughtful advice with tons of experience and knowledge behind it all. We are SO glad we came to her and will be coming back for any car we need. GO SEE ANNAMARIE!

We had a great experience at Larry H Miller purchasing our new Jeep Rubicon. Ramzy was a big help to us and made sure we left happy. The entire staff was very friendly and made sure we had the best deal possible. Marco in finance was there through the entire process to make sure we were covered and gave us the help we needed to get us our dream car!!! Will absolutely buy from them again

Annamarie helped when buying our dodge Durango for our company it was the easiest transaction .We will continue to have her as a key factor when buying again. Thanks

I’m not going to lie I dread going to the dealerships. This visit was so fast and easy. I really appreciate the hospitality. Such an easy visit and quick for oil change and rotation.

3:15 hours wait to do an oil change on my 2010 Jeep Sahara. Didnt have the oil filter in stock even though I had made a reservation one week ago. Paid $135 for a diagnostic on check engine light. Low battery voltage. Wanted to sell a $164 battery to me. There was more but since I will never go back here after 20 years, who cares. They certainly didnt. Final bill $250 for an oil change and diagnosis of low battery voltage! Several people also waited up to 3 hours .

I went to get an alignment and the service crew was super cool.. the alignment was perfect.. the salesmen were everything you would expect.. indifferent to anyone not buying a truck that day..

Tanner was wonderful in taking care of my malfunction indicator light on my keep grand Cherokee. They fixed everything in a timely manner.

I had an awesome experience! They did what no one else was interested in doing to get the deal done. Justin was great! He took his time making sure we got the Wrangler we wanted.

Jordyn in the service department is awesome. Honest, great customer service! I will be taking my vehicles back with the A+++ service we received.

Horrible Dealership. Please go else where or avoid a salesperson name Aj .

Will never be buying a vehicle from them ever again! They promise so many things and do not keep their promises. They never reach out to me, I’m always the one that has to reach out to them. Haven’t even had my vehicle 2 months and it’s already giving me problems. Extremely frustrated with them.Go elsewhere!

It was oil change time the start went smooth when I left I had to go back so that they could reset my oil change reminder Bummer

One of the worst service experiences that I have ever had. What is the purpose of a scheduled appointment? I had a 7AM appointment, the first time available for the day. I needed an oil change and my driver side visor was broken and needed to be replaced under warranty.I decided to remain in the waiting room since the advisor mentioned that the visor would most likely need to be ordered. No big deal, leaving only an oil change. At 9AM (2 hours after my appointment time), I decided it was time to ask for a status update. You guessed it, they had not even started on it! The second advisor said he would get it in right away. At 1015, my car is finally pulled into the bay for me to leave. At 1030, I decided to ask the advisor when I would be able to leave. He mentioned he was getting the paperwork and it would be just a minute. 15 minutes later, I got my paperwork and keys.Unfortunately, I dont have a choice but to continue going back and dealing with this nonsense as I purchased the oil change and maintenance package. The good news is that I will never purchase another vehicle from here again.

Jordyn is by far, hands down, the best Service Professional that I have had the opportunity to work with. She is very knowledgeable, professional, courteous, and willing to go the extra mile for her customers. She took the time to answer all questions and concerns that I had.The Service Technician did an outstanding job as well. My car was returned to me fully fixed, cleaned, and sanitized.Thank you for the wonderful experience.

Response from service is ok. The waiting for parts is ridiculous!! 3 months for shocks. I’m still waiting for a seat. That’s right, a seat for a 2018 rubicon. Service told me 7-10 days. It’s going on 2 weeks now, and no end In sight, with no updates. So, I’ve been driving around without a passenger seat, with airbags disabled. I’ve also already paid for the parts.

Eric was very professional, respectful and knowledgeable about the repair and service that was required for my vehicle. Eric kept me informed as to the progress of the repairs..I truly appreciate the service and attention that was extended to me from Eric...Regards,Loretta Apodaca

Ramsy did a great job giving me space and time to make my decisión on the car we wanted. Awesome experience!

2nd time Ive been there for oil change and the next service date sticker was not replaced. As well told that tire pressure is only applied to the tire that needs air. I was use to Marks Casa making sure that all the tires had the same pressure. Ive brought 3 300s from 2006-2017 there and they gave me great experience. So Im not sure of what type of experience or services Ill get now with the change 🤔.as well as taking car 🚗 in for a recall that was done in 2019..but couldnt get an answer to why my time was wasted leaving my car overnight..usually there is a letter sent out telling you to contact dealership and what recall is due.So it seemed weird to get an call from New dealership. Then told that their system was updating and sorry.

Very fast. Jordyn is the bomb she answers all questions I have with services with my jeep. Like runs price estimates for me etc. She chill and great to work with. I highly recommend!!