Catalytic converter stolen off Prius while parked at Kaesman Presbyterian. Had it towed to nearest place that was still open as got out of work late. Quan was very kind and had it fixed up in a couple days, including a cracked serpentine belt and the sensors lost with the cat and got me back on the road for about $1200, I called Larry h Miller and it wouldve been almost $4000.
They seem great and fast, just dont go, they arent worth it.
I called them before I went there. I told the problem and the owner told me to drive in and told me the diagnosis would cost $90. When I was there, one the technician asked me about the issue, and he asked me if I could wait for 45 min and diagnosis cost will be $90. It is consistent with what the owner told mebefore. However, the owner took over and told me the diagnosis will be from $150 to 300, and it will take about 2 to 3 days to finish. It is really unprofessional and the charge is randomly set. I decided not to do repair. BTW, although the name of shop has the Tokyo, there is nothing related to Japan. Be care when you deal with this kind of unprofessional practices.
We were in town from Oklahoma City visiting family when our Oddessey broke down. Not only did they fit us in to their schedule, they had us back in the road in one day! Replaced alternator, belt and ps pump in record time, even cleaned fuel injectors. All for a very reasonable price! Best crew i have come across. Thanks Super 6! You guys are the best.
They do a great job and are fast and friendly. A little pricey, but what good auto mechanic does work for nothing?
They let you know what needs to be fixed and leave it up to you before moving forward. Good service..
I used to have good experiences, but theyve gone down hill.Scheduled to drop my truck off, they said itd be two hours. Called back after 5 hours, they changed it to 3 days because they were so busy. Good thing I called the day before to schedule it.And then I picked it up, paid $700, and when I started the truck the engine was still knocking. Somehow they didnt hear that?They looked at it again and said it needed a new engine for $5k. The truck isnt worth that much, and why did I just pay $700 for work if the engine is going to go?I got them to take $200 off the work done after much arguing. Took my truck to another mechanic, turned out the engine only needed a tensioner for the timing belt replaced. Cost me $500 instead of Super 6 Tokyos $5k. They also had to replace a disintegrated gasket that Tokyo had just put in doing the $700 of work.
They tried hard to work on my PORSCHE window but could not get it fixed here after all. They told me to take it to the dealership for that. I did not have to pay anything to get it checked out. The reason they still get FIVE STARS is not just because I did not pay, but because of everyone who helped me were nice, polite, very amiable and professional.They even let me borrow a vehicle..while they diagnosed my car ..(Not the best loaner I ever had but it took me to work and back when my car was ready for being picked up.)
We have been going there for years. High quality work.
Put it this way, If a business opens at 6:30am in Albuquerque that’s not a breakfast place that’s a first sign of a place you know they’re serious about work.With that said, I was very impressed with this place. Quan was very specific and direct with his time and expectant wait. We have an older Honda and he asked if it was okay if he could like at it for 2-3 days. We took it to several other places and they couldn’t figure out what the problem was.Someone called me at 9am the next morning to tell me I could come and pick up my car. I couldn’t believe it because my experience with mechanics here have been not so good.The car is running better than ever and no sign of that problem any more.They’re truly experts when it comes to Asian vehicles.
I had a lot of work to be done on my 99 4Runner, Bihn was very quick on getting my issues resolved and took the time to show me what was replaced. They called to check in when I needed an oil change a couple more things I couldnt afford the first go around. Great service from start to finish.
Great place! My first time here and they took good care of me. My Jeeps check engine light came on and they fixed it up the same day! I would recommend!
These guys come through for me time and time again. I dont go to mechanics often but when I do its Super 6. Quan and his mechanics arent there to pull the wool over your eyes. Theyre honest and upfront, and always ask for your approval before making repairs. Theyre thorough and efficient and will get you out the door as with a purring vehicle. And best of all, they provide you with a loaner car so your life isnt interrupted.
Ive always had good luck at Super 6 Tokyo. Theyve always worked me in - regardless of how busy they are, they show me whats wrong, their prices are fair, and they can set you up with a loaner car if it is going to be a while. Free cold bottled water and coffee, too!
Great experience and quick service from these very friendly people. Will certainly go back.
Good turn around on services. Knowledge team. They dont try making everything seem dire to make a sale. Instead they itemize whats most important to least important and let you know if something can wait a while. Theyre very reasonable with payment as well. Very friendly yet professional.
Great service and great prices also honest.
Been a customer for 10+ years. quan and his crew get things fixed quickly. hes very thorough on the inspections
This is the best mechanic shop in town so far, they back up their work and even offer a car for you to drive if your vehicle is taking longer to repair than expected!! Mr.Quan is s UK per friendly and attentive, he will always offer you a drink and ask if theres anything else you need. Do you need a ride home while your car is being repaired? Sure! .... thats the level of service youll be receiving here. Almost too good to be true considering how DIFFICULT it is to find an honest mechanic shop, but be sure that they will explain exactly whats wrong with your vehicle and show you the parts replaced or what not. Full disclosure! I havent been to a mechanic shop like this... ever actually. Im not getting paid for this review, this is an honest review and Ill change it quickly if things change but I dont see how with their labor & parts guaranteed... I just believe everyone deserves good service like this, specially if you arent car savvy, you can rest assured that they will leave your vehicle running like new! 👌🏼
Very busy but they do quality work and usually in a timely manner.
This is hands-down the best mechanic in Albuquerque. Weve taken our cars here for years and years and have never been disappointed. If something isnt up to snuff, they make it right. We can not recommend them enough. Oh, and they provide FREE loaner cars if your car is going to be in the shop for any length of town. Thank you guys!
I trust them for year with all my vehicles, Mrs Quan is honest and reliable. Very professional and trustworthy as well good prices.
Great service, great car care. Recommend to all family and friends. Thank u for always being so careful and thoughtful of ur clients new and old.
My 2008 Honda CRV is doing great because Super 6 Tokyo Auto Service takes such great care of her. They always show me what isnt working and why, give me reasonable prices, help me to order refurbished parts to save $$ and are always kind and welcoming. They offer me their car to use if I have a long wait and offer me treats while I am waiting. I completely trust them and highly recommend them.
Great job on my Pickup
Best mechanic in town. Reasonable and honest.
Friendly professional service...They stand behind their work...Ive done business there for years..Super 6 Tokyo will always be my go to place for all my automotive service needs.
By far the most friendly people I have ever met and auto repair service. They genuinely seem to care and want to Foster good relationships with their customers and I would say they different weight put the people over profit and over the machines they are working on. The whole area has a good energy about it. Sitting in there waiting from feels more like a comfortable space. Theyre very fair priced and they different my know their trade very well. I give my highest recommendation apps I have been to many mechanics but I havent been very pleased with. Thanks everyone for expressed thing so much love and good hearted energy through your work
I was overcharged for unnecessary services that I didnt request and I refused. They use scare tactics to add more unnecessary services and repairs! Do not ever go there! They werent like this in all almost 10 years that they repaired my car! Very sad and so disappointing!
Super6 Tokyo auto service is, what i would recommend for your car service.
I found my new mechanic.The experience here was beyond amazing.
Kwan is the best. Best place Ive had my car worked on in 40 years.
Always have had the best experience there. Our family has been using their services for years. Work is done in a timely manner and prices are unmatchable.
Professional, polite, extremely knowledgeable. Precise estimate for extensive work on my wifes classic 1993 Infiniti and stayed within it. Saved all old parts for our examination, without asking, and provided detailed explanation of work in a manner we fully understood. Other vehicles already scheduled for preventive maintenance. Finally, mechanics we trust.Update:Ford Motor Company wouldnt warranty the steering that abruptly locked-up on our Ford Focus! Numerous complaints on the web by others with same complaint. We took car to Mr. Nguyen at Super 6 Tokyo Automotive. He ordered and installed new rack and pinion steering system and it handles perfectly. Job was completed in two days.Update:Super 6 Tokyo has been doing work on my 1990 F-250, including regular maintenance and electrical, and air conditioning system replacement. I love these folks!
I was recommended to Super 6 Tokyo by someone a few years ago. I was happy with their service up to the last few times. I feel that their service has declined and I will not be returning again. Would not recommend them at this time.
The shop is owned by very hard working men who really know their Japanese cars. I highly recommend them. Fast service. Loaner car is available.
They have some cool staff Binh,Pedro and a pretty girl at the office.
Theres so many positives about Super 6 Tokyo Motors they deserve 10 stars. I had an unfortunate suspension break on my old truck at the laundromat and a customer witnessed the carnage and came out and immediately recommended this service shop. As I was new in town I had no other ideas, I had the tow truck driver take it there. I was greeted with a smile and a handshake and empathy for my situation and a promise to call on Monday with an estimate. The customer area was clean and cozy and the people in the office extremely friendly. The fridge with drinks for the customer was plastered with thank you notes, Christmas cards and humane society and prevention for cruelty to animals stickers. This gave me a good feeling. They called Monday as promised with the heavy estimate and the work was scheduled. Later they had to give me more bad news and a higher estimate. I went to the shop and was introduced to my mechanic Mark who went over in detail the repairs and further issues. I couldnt afford the extra repairs which were explained and was shown that problem but was told Id be ok for a little while without. Amazing empathetic mechanic, amazing friendly service and just a fantastic experience. No doubt Ill return for the extra work and anything ever needed. Thanks to Super 6 Im driving again. You guys are truly the best Ive ever seen and an example all humanity should ascribe to.
Super 6 is best place in town to take your car honest trustworthy place that cares about you also best prices in town hard to find. You found it here take your car you wont be disappointed
The best!
Its ok I guess, but its probably expensive to have your car worked on at this place. They do specialize in import cars. And its in the war zone so dont leave your car overnight
When mechanics recommend work to a vehicle, in most cases its because the mechanic has noticed a potential issue that needs resolved. I dont think the average person understands just how many things need to be fixed or replaced on automobiles. Remember, a big bill isnt a mechanics fault, they are just trying to help you not die on the highwayGreat shop, honest employees, quick service. Seems to me most negative reviews about this shop come from people who didnt want to hear their cars had problems....
I have been taking my vehicle to Super Tokyo 6 for approx. 3 years. Quahn is a kind man with a big heart. Unfortunately, I will not be back. I had taken my vehicle in for a repair and asked them to please locate and fix noise that had developed. Upon my arrival to pick up my vehicle, I was told that they could hear the noise but was not able to find the cause. I was told that the noise was most likely my transmission and will need to be replaced. I was quoted $2,621.47 7-10 days to get the parts in. After some thought, I decided to take my vehicle to the same place that had originally put the engine into my vehicle. 10 minutes (10 seconds to diagnose and approx. 9 minutes to get the part of the shelf and install it) and $40 later (labor included) it was fixed! I truly fell like I have been taken advantage of over the past 3 years of service with Super Tokyo. I have had to take my vehicle back multiple times on every repair they have performed. SIX times for a lock repair which is still not working properly. I got sick of taking it back and just decided to make it work. TWICE for a/c repair, TWICE for heater repair. After paying for the heater repair, I was able to deduct that the a/c and heater problem were one in the same. It was a vacuum switch that was bad. They told me I needed new compressors (rear and front). They told me I needed a new water valve for the heater. I PAID FOR UNNECESSARY REPAIRS. TWICE for pump replacement. It is obvious now that they never diagnosed any of my vehicles problems correctly the first time .They would charge me to rotate my tires and then tell me that they did not have a machine big enough to balance them. They have lost some of my interior finishing screws and replaced them with ugly roofing screws. I was willing to over look all of this because I think Quahn really means well and I do believe he does care. However, after the last $2,600 misdiagnoses, I will not be returning to Super Tokyo anytime soon and will inform all the people I have sent their way to find another mechanic to work on their vehicles as I can no longer trust that my friends and family will not be taken advantage of. I probably should have made this move after the fist repair.I do wish all at Super Tokyo the best.
I dont know how this place doesnt have a full five star rating! Best service in New Mexico! Great prices and the staff is unmatched!!!! My father-in-law recommended this place to me 10 years ago because he had been going there pretty much since they opened. I think we are all skeptical about mechanics, and I was too. But the first repair I had done with the timing belt on a Toyota Camry. They finished in a very timely matter, beat everyones price, and did not try to sell me things I did not need. Since then I have taken my vehicle nowhere else.
So far amazing the service is beyond great
You not going a mechanic shop, that works hard and tries to get you the best price.
Have been using Super 6 for nearly 6 yrs. No repair or dealer repair shop comes close to their professionalism and expertise in diagnosing and making the right fix the first time for any problem. I recommend them to family and close friends. Should it be needed, you can return any time for a courteous visit for any related problem with their work.
Shop is quick with services but that being said they are unreliable I paid for install on new high-flow cats and they only installed one I found the other under my seat and also sloppy left a huge mess of coolant in my engine bay, THEY lost a customer after I get my refund back tomorrow morning SMH!!
Two words. Solid service. Quan and Bihn(sp?) are very nice brothers and take care of you AND your car. Took my car there because I knew someone who recommended them and wanted to further the recommendation. Great place to bring your car. Know that they do a very good job and wont mess anything up. Fair prices for super solid work. On some occasions they can offer you a car to drive if they have to keep your car for a day or two. Definitely worth it and very trustworthy.
Both times I and went they were extremely polite, honest and professional. Would definitely recommend!
Geat people. Great work. Reasonably priced.
Great guys, great work done right the first time!
Knowledgeable, expert, fair and caring. Family owned and local - always busy because they do a good job. Been going there for over 10 years now.
Very nice folks..worked with them for over 10 years
Fast service. Very detailed explanation of issues with the car. They send reminders for oil changes.My only bad experience: they changed a part that was used but not broken. They did not charge for it once this was brought up. This happened a couple of years ago. Not an issue since and we take our cars there for all issues (keep up and repair)
Most excellent mechanic!! Dependable, honest, fair and everything else you could hope for plus more. Ive been to him for a few years and have always been so happy with this place. Mr. Quan is an outstanding individual and truly understands the value of a good running car. He is one of my greatest blessings. I know before even picking up my car today that this is another great experience. Thank you Mr. Quan.
Good service
Whoever drives a maroon car (female I think) with your company info on the side of it is making your company look bad. Almost running red lights from a stop and pulling up far past the crosswalks not being able to wait for green lights, swerving, hitting brakes for no reason, all while talking on the phone, I would not go to your business after seeing it presented to me like that.
Wow! Great service and prices. I trust these guys with all of my vehicles! Thanks Quan!
Good customer service, however their prices for the simplest things are too high. They wanted to charged $23 to fix a simple flat tire.
Awesome
Quan and Binh run a tight shop. Great customer service and flexibility
3rd generation to trust Super Tokyo 6.Very loving and helpful staff.I do not go to anyone else!
Its a good place to work.
Never go to this shop!!! Took my WRX here for a head gasket job and almost 3 weeks later I had to tow my Wrx from their shop to my house to finish the repair. The guys here put my MAF sensor (Mass Air Flow) backwards and more and tried keeping my old reusable parts. They will try to rip you off at every turn!!!
Mechanics kept me informed on what was going on. Friendly, considerate, and honest. Thank you Tokyo 6
Super 6 Tokyos has taken care of my 2003 Nissan frontier since Ive had it, its now at 311647 miles so that alone has to say alot, we just purchased s 2017 Nissan frontier had Tokyo looked it over n it is good to go. 👍👍👍
Super 6 Tokyo Auto Service got my wifes car in and out in a timely fashion and the prices are reasonable.
Paid $1600 for the front suspension to be fixed got my truck back and its still not fixed right steering wheel isnt straight and pulls to one side was told they cant fix it bcuz my tires are to big its a tahoe come on now!!! Will not recommend this place to anyone!! Highway robbery!
Great service reasonably priced honest mechanics
Quaity of work has gone downhill fast at this shop.Took my car in for a alternator and when I got it back stabilizer bar was broken hanging underneath car and passenger side cv boot was torn, mechanic said it was like that when I brought it in. I think I wouldve noticed my car leaning to side when I took it in now I need a entire cv axle.
Courteous and very competent.... Reasonable prices.
Haung fixed my mother in laws car they are awesome
3uzfe (Toyota/lexus v8) Complete timing belt kit change (water pump bearings tensioner seals belt etc) . I do most of my own car maintenance and repair work so I am aware of parts cost and labor required to do most things. They have competitive shop labor rates and also allow you to bring in your own parts (saves you money by buying quality parts yourself instead of marked up generic autozone style crap that most average shops force you to use) . They also will give you a loaner vehicle if you need one for free. (its a beater but its free so cant complain). Their customer service was good, gave me a no bs estimate and stuck to it, that being said make sure to get a total out the door price if youre comparison shopping (to account for taxes and shop fees). I have used a competitor in the past that specializes in Toyota vehicles and is competent and costs the same labor wise. I decided to use these guys because theyre open late and on Saturdays which is much more convenient for me.So why three stars? Got my car back sat afternoon and spoke to the mechanic who did the work, said no problems where encountered and car ran fine. On the way home I noticed my A/C didnt work when its usually ice cold, looked under the hood and noticed compressor didnt kick on - turned out they didnt plug in one of the connections back in when they were reassembling. No biggie easy fix.... Also noticed one of the throttle body coolant bypass hoses did not have its clamp reinstalled which *could * potentially lead to coolant loss. Easy fix but seriously? Fixed these myself easily. Jump on the interstate and check engine light pops up... This is starting to get old.... code indicates bad maf sensor or vacum leak. Car had no issues the day before and just passed emissions so I knew this had something to do with my timing belt service. Took off air box and checked all vacum hoses and sensor plugs, sure enough one vacuum hose was not reconnected, missed during reassembly. Also noticed a few of my electrical socket connectors were roughed up and a bolt on the Timing cover was broken off. I did all this fixing myself Sunday morning because the shop was closed. I didnt not want to deal with taking time off or spending extra time after work for them to figure out what they should have caught in the first place ( work five days a week and have a toddler no time for playing mechanic tag) . Like I said their labor rates are good and they seem like a legitimate business and their front end staff was friendly and genuinely customer focused but their mechanic could use some more training and attention to detail. I think I will go back to the other less convenient but more reliable shop off of Jefferson for future big repair jobs or maintenance items. HINT Google Toyota mechanic near Jefferson and San Antonio :)
Worst place to go to. I needed a re-paint for my front bumper and back bumper. However, after paying for than a thousand dollars for the job, the paint chipped and peeled within a week after it was painted. Like any rational person, I took it back, and again, the owner and mechanics promised that this would get fixed. After 2 days, I went back to pick up my car and behold it looked fixed. Looks can be deceiving. As it turns out, the paint started chipping and peeling within two weeks of driving. Save your time and money.
Finally! A place I can trust that they will not do more than is needed or charge more and what is fair. They have earned my trust; I will not take my one year old car anywhere else from today on, especially the dealer--they have just lost a customer permanently.
This place is hands down the best
HORRIBLE!!!!!!!!BEWARE if youre a women going in alone they will get you for what ever they can, gave my mom one price when I was with her then another when she went to pay. They will recommend so many unnecessary repairs.Save your money or else youll have to go else were to fix there mistakes.
In my opinion, Forget the Negative Haters, this place was totally cool. I regret not finding it before now (they wouldve been a godsend for my Eclipse GTS).The bottom line: They took excellent care in going over the pre-quote with me (a 20 min wait and they had my 2001 Hyundai Tiburon up in the air and exposed, he (Quan) actually pulled out the magnetic pointer and walked me through his pre-inspection/suggestions - Im a car guy and he nailed all the clues perfectly, no padded BS (windshield wipers excepted). They then hooked us up with a very decent Ford Focus 4-Door to get back-and-forth-to-work for Free (no fuss) - p.s. they didnt even ask about the gas level, but I recommend stepping up and covering your used mileage respectfully). Upon completion, Quan (without being asked) pulled out the parts he took off and walked us thru em. He also (holy sh!#) put his own dated signature on a Timing Belt changed on date xxx engine bay sticker.....thats awesome, think about it. And all this for $180 lower than my next best quote after shopping around. I cant promise that every carll be able to accept a miracle from them, but Ill be going back and recommending them to any of my friends with imports.......and that loaner car was SO nice for my wife to have (so call ahead).Score = 95 out of a 100!
Excellent shop. Honest, friendly, fast and reliable.
Very nice people, for my car fixed for a great deal!
They fixed my vehicle under a day
I trust these guys explicitly. I have been coming here over 10 years and have never had anything less than a great experience.
Great service and friendly personal
Always so friendly and knowledgable
Helpful, did a great job
Honest staff that does a great job
Very knowledgeable
They have much experience
Good work good prices
I have trusted them for years.
Great service
Excellent service
Wow, what a rip off . I took my truck for a check engine light, and after about a year of taking it back again and again for the same problem (about $3000.- in charges) . Now the new parts were failing and they wanted to charge me to replace those too, and check engine light still comes on.
Took my vehicle in 3 years ago for my catalytic converters to be replaced.I found out today because my truck broke down again after 3 years that they had installed the cheapest brand and had charged me a fortune for them plus to install them.And my vehicle only was driven 25,000 miles during that time period.The truck was repaired with 2 catalytic converters at that time.They both collapsed and went into the 3rd catalytic converter and clogged that one up.Now Im out $2,300 beware of these people.
Great honest people!!
Great service!!
Great service
Ok Experience