Very professional bike mechanic who was able to quickly fix up my bicycle. I used the website to request a quote and Willie emailed me back the very next day. Do not be dismayed about the location, as it’s inside of an apartment complex. The mechanic is knowledgeable and friendly. I will be bringing all my bicycles here from now on!
Will is a rare gem in the bike repair world. He’s smart, courteous, energetic and personable; you will immediately like him.I was convinced that only a new rear derailleur could fix the shifting problems I was experiencing. Rather than try to sell me a new Shimano, Dura Ace 7900 rear derailleur for around $600, Will asked me to allow him to diagnose the problem. After spending much time eliminating all the obvious culprits he found the hanger was bent so he straightened the hanger and tuned the front and rear shifters so the bike performed like new.I’ll take my bikes to him from now on and recommend Will to all my biking friends.
The owner fixed 3 of my bikes for me & my kids. Wonderful service, good quality work, and explained everything used for better & safer riding! Have one more bike to get fixed & referring all my family & friends to him. You wont be disappointed!!!
Willie is fantastic. He assembled a bike I bought online and knew exactly what to do. Saved me hours and a big headache I’m sure. He is prompt, thorough, reliable, knowledgeable and just a super cool dude. Will definitely be coming back to him for all my biking needs.
Willie went the extra mile fixing my sons bike! He checked everything and replaced what was needed. I would definitely recommend him to friends and family. Thank you Willie your awesome!!
Excellent experience and highly recommended! Willie is professional and personable and does quality work that you can feel confident about. He will explain in detail the work and repairs he did and even provide photos of his work-in-progress. Reasonable rates and top-notch expertise- you can’t go wrong!
I have told All my friends and family that this is the absolute Best bike shop in Albuquerque!!! He has low overhead so his prices are unbeatable. His service is very professional. He is the REAL DEAL for any bike service. I will never go any where else, guarantee
Willie was courteous and very knowledgable about bike repair. He was friendly and on time! His prices are very reasonable.
Willy was available to see me right before closing shop for the day. He runs the business out of his apartment, and is very friendly and professional. 10/10 would recommend. He is very knowledgeable!
Took a chance and now I know why On-Site Bicycles has a 100% 5 star rating. This dude knows his trade!! Hes like a surgeon, but for bicycles!!!If your bike needs maintenance or repair, this is the best doctors office to go to!!! This dude is AMAZING!!!!Give him a call, he works out of his apartment, hell hook you up!!
Fantastic little local bike shop, very knowledgeable and kind. I highly recommend
Willy is knowledgeable, friendly, and professional. I will definitely go back to him for bike repairs. I highly recommend him!
Absolutely wonderful, high quality, and professional service! Highly recommend for any bicycle need.
Awesome response and turn around time on tubeless tire replace. Super nice guy who knows what he is doing. Highly recommend.
This is a great shop to add to the Artisan apartments. I was able to exchange my old bike for a newer upgraded bike. The owner was very professional and also made sure his bikes were in good shape before sending them out to their new owner. Highly recommend in price compared to other shops here in Albuquerque. I am super excited to ride my new bike!
Willie is a cool dude. Got me in and out quick.
I came to On-Site b/c my bike was having an issue, but I mentioned that I was interested in trading in my bike anyway to something more aligned with my needs. Willie was super helpful in showing me some different options and setting me up with a good fit for my life. On-site has a very friendly, laid back feel.
I called On-Site Bicycles today as they were about to close for the evening, to see if I might bring my Street Strider bike in the next morning to fix a problem with inability to pump air into one of the tires. This was the first time that Id ever called this company. Willie answered the phone and we chatted briefly about the problem. He immediately diagnosed this as a probable valve core problem - easy to fix. He said that they were in the process of moving to a new facility and asked if Id like him to drop by my home near by to fix it. I was delighted. He showed up a few minutes later, wearing a mask of course, and was one of the nicest people Id ever met. He obviously loves bikes and fixed the problem easily and quickly, and what he charged was absolutely reasonable. He will be my go-to guy for any future problems. No hesitation to give him a 5-star review.
Knowledgeable and super-friendly service. Will most definitely return next time my bike needs ANYTHING!
I purchased a bike online and planned on putting it together myself, but quickly realized that I was in over my head. I contacted On Site Bicycles and was able to book an appointment for the next day. Willie assembled my bike and adjusted everything. His professionalism, attitude, service are all top-notch. I highly recommend On Site Bicycles
Willie is the Bike Wizard. He took an old (but good) Peugeot frame and built me a custom hybrid bike ( part mountain/ part cruiser) with all new parts. Love it. Also repaired my husbands bike. Our go-to guy.
Great bicycle shop friendly and helpful the owner is very good I have a e-bike that needed repair and he was prompt and reasonable I’ll be recommending on-site bicycles to all my family and friends I feel lucky I found this place
We had a great experience with On-Site Bicycles -- unbeatable professionalism and responsiveness. Willie did a great job repairing and tuning up our bikes -- and the price was more than right. On-Site Bicycles will be our go-to bike shop from now on.
Excellent repair work, high standards! Seriously consider getting your bike refurbished here!
Awesome experience with On-Site Bicycles! Great work at a really reasonable cost. All the work was done in exactly the time quoted. Highly recommend!
On-Site Bicycles came to my rescue by getting my unused Electra Townie up and running in no time as the first guy I called “was just too busy” to help me get the flat tires inflated and the gears ready to ride. More value for the money with Willie!
Willie and his son Willie are absolute gems. Very helpful and so friendly. They taught me so much about my bike!
Got a dope Breezer from here! Great prices wonder service. You need a bike head on over they will hook you up!
Did great work on my bike. very reasonable in price. I will go back to On-Site Bicycles.
Friendly staff, received completed maintenence on my beloved bike 3 days early
Quick, professional, friendly, and mobile.
Nothing but professional service!