Thank you, Fred! Great experience from start to finish! The only drawback is the “special pricing” disclaimer that says you must finance with the dealership to get that low price. I had secured my own financing that they could not beat so Fred took care of me! I will be calling him when it is time to get my wife a new car.

I love my new car!Thank you Sorrell

I got in and out in a few hrs and Ali was soooo patient with me considering I was so indecisive. Once we picked the car I got through financing in no time and headed out. Loving my VW Tijuan, thanks VW team!

Worked with Daniel and he was amazing! He made it possible for me to purchase my car from Kansas and had it ready for me when I flew to pick up my vehicle. He was nothing but helpful and was amazing at communicating. I definitely recommend buying through him. So happy with my new Tiguan, thanks Daniel! (you deserve a raise for all your hard work!)

Honestly great experience! For military and first responders they care,they really worked with me on my car, got it to a price lower then what I was thinking it was going to be.The best thing was how fast it was I was in at 2pm out at 6pm, test drive two cars and was keys in hand soon later! DANIEL THANK YOU FOR YOUR OPTIMISM AND YOUR CARE ON ME GETTING MY NEW CAR. I will refer all my military buddies and friend!

Daniel was a great salesman and got us into the exact vehicle we wanted. He was efficient and friendly and we had a great experience at this dealership. I highly recommend to anyone looking for a new or used vehicle.

I worked with Sorrell and he was nothing short of amazing. He worked out an amazing deal with us. I originally wanted a used VW Tiguan within my price range. I took in my M3 to trade in and Sorrell ended up working out an amazing deal with us and I ended up getting a 2022 VW Tiguan R Line! He was polite, quick, and very helpful! I would recommend this dealership to anyone!

Rob was outstanding in helping me buy my first car, Audi A3. He was so professional but with a bit of humor. Business can’t be all serious and no play. Will make sure to come back!!

My sales person Ali was extraordinary. He was very knowledgeable, courteous, responsive and kind. He quickly answered my questions and expedited the sales process. He also followed up with me on two occasions after the sale to see how I liked my new car and to ensure I had no additional questions about its functions/operating it. A true professional! I hope VW values his service as much as I appreciated it!

My husband and I bought a new car here over the weekend and we’re very pleased with our experience! Maria was super helpful on Saturday when I came in to test drive a Tiguan. She answered all my questions and had helpful suggestions throughout the process. We returned on Sunday to purchase the vehicle and again she was nothing but helpful. Providing us with all the information we needed to make informed decisions on financing and whatnot. She was not pushy at all. Cannot recommend Maria at VW Alexandria enough!! She even help me set up my phone with CarPlay before we left. We also had a newborn with us and everybody was super patient and accommodating with us needing to tend to his needs during the burning process.They don’t really haggle prices here so the price you see is the base price you will pay. And any discounts they give you are contingent on you financing through them. They gave us a pretty good rate but we ended up using a different lender and our payments were essentially the same without the discounts. They did give us a „new baby“ discount which was very thoughtful! Thank you again!!

Five stars for both the dealership as a whole and particularly Daniel, who was informative, patient, trustworthy and reliable. These guys made my car-buying experience as enjoyable and smooth as possible. Unlike other dealerships I tried, here I felt zero pressure or no sense of the kind of gamesmanship that you find elsewhere. Daniel and the rest of the crew were honest, well-informed and extraordinarily helpful in explaining answers to any questions I had. Five stars / A+. Would give my strongest endorsement to Daniel and the rest of the team.

Bought a car here. They aren’t pushy.But they also won’t haggle. Whatever the sticker is, they’re not going to work with you on it. So be prepared to pay the price you see.In addition, if you don’t use their financing you have to pay additional fees. I thought that was a little ridiculous but they had a car that we really liked so we went with it.All in all not a bad experience but had to jump through some hoops I wasn’t expecting to have to jump through.

I bought a car and it does not have a good mechanical function, they lied, it is not in condition. this agency did not validate the guarantee bad service is a fraud

I was in the market for an SUV and Daniel laid it out perfectly. It was so easy & smooth, there was almost nothing left to ask after his recommendations. The service was incredible, everyone was very attentive and conscientious of my requests. The staff is overall very professional and thorough. I highly recommend coming here for a new car.

My experience was absolutely incredible mainly due to the fact that I had such an excellent salesman by the name of Nisar! He was with me every single step of the way and helped me to stay informed, aware, and ready to go with all that was occurring.Without Nisar, buying a car would not have happened - thank you Nisar!!

I went today because a friend bought a car. Daniel was the first person who came to help us. He helped us with what my friend was looking for and made the buying processing easy. He was really helpful with questions I had about other cars. He showed on the cars that I was interested. I’ll definitely come back to him when I’m ready to buy the car. Great inventory as well!

Went in looking for the new Taos, that were just back in stock. Dean was great at helping me select the car but also at helping me figure out should I trade in my car or not. I appreciate his honesty and professionalism with the process of getting a new car! He explained everything as well as gave me several options. I would definitely recommend him when looking at cars!

I had an awesome salesman, Nisar. He was knowledgeable and friendly. I would definitely give him 5 out of 5 stars!The only reason the review overall is 4 stars is some of the dealership policies. Be prepared to pay exactly what you see. They dont haggle, but they arent pushy either. What you see online is what you get - for better or for worse. Overall, it was a solid experience, but I wish there was a little more flexibility in the buying process.

Syed and the staff were very helpful, had me in and out quick in a car I love. Great prices, great staff, very helpful, will recommend time and time again

Great experience with vw Alexandria. I do recommend asking for Nisar to help you choosing the appropriate used car within the comprehensive stock !

I had the greatest experience at Alexandria Volkswagen recently purchasing my mew 2018 Tiguan. Maria was very helpful during the whole process. I highly encourage anyone to go to her for a great car buying experience!

I was very pleased with Alexandria Volkswagen. I called Fred a couple of days before I traveled to the location and told him exactly what vehicle I wanted. He gave me his personal number and said to contact him the day I made the hour drive there, so that he could assure me the vehicle was there and hadn’t been sold yet. I ended up purchasing a different vehicle and could not be more happy with the entire process. Fred was thoughtful, patient, understanding, and NOT pushy at all. I got an excellent price for my trade-in and can’t thank the staff enough! I highly recommend this dealership and a 2021 Volkswagen Atlas Cross Sport ☺️

I bought a car here from George a couple days ago. I had the best experience Ive had at any dealership. He was very nice and informative. He showed me all the new tech that was included in the car and talked to me about Volkswagen while we waited for the paperwork. I would highly recommend this place to all friends.

Bought a Ford Fiesta here from Dean. He was very friendly and the process was much faster than it usually takes.Thanks Dean.

The service here was great! While buying the car, the process was very smooth, and even after the car was bought, Daniel was very accessible for communication and was there to help out with any problems that occurred. There was a minor issue after the car was bought, but Daniel was there every step of the way and helped out until the problem was solved. He was very kind and understanding. Overall, it was a very great experience, and I’m very impressed with the service. The workers there are all very great.

This was by far the best experience I have had purchasing a car. Bernie was absolutely Wonderful. He was very personable and explained the entire process to me. Bernie even helped me set up my phone so I could listen to my music immediately. The car was clean and ready to drive off the lot. Awesome experience for such an important purchase! I definitely recommend this dealership...Just ask for Bernie!

Daniel made the experience of purchasing a vehicle not only painless but amazing. I knew what I wanted and had 4 models to chose from. Financing was all done before we got there and were in and out under an hour. Plenty of inventory for any car enthusiast. Thanks Daniel!

Dean Reyes was a huge help for me today on getting a new Volkswagen. Much appreciate his help and everyone at volkswagen!

Great service and a knowledgeable sales team! Rob and Daniel were very professional and answered all of my questions. They turned a typically painful process into a quick and easy purchase. I would definitely return for my next vehicle.

Do not go here for your next vehicle. I had a hard credit report run and they gave me 9% interest rate! And then had the completely unprofessional response of stating final rate depends on the bank. Its their financing! What a HOOT.Every other dealership I visited, who DID run my credit report quoted me at rate less than 6%. It is pure thievery to inflate an interest rate during a vehicle sale or worse, with just having a discussion regarding financing options, amount down, prior to coming to Any firm commitment to buy. Which of course,. I DIDNT. Just want you all to know they will steal your money

I bought my car in 2020 and the sales team at Alexandria Volkswagen was great. They have a lot of patience, they all work together and they honestly help you get a car. I highly recommend Sorrell and Sedeke Dunzo they are the best. I would like to give a special thanks to Alex in the finance department and the manger Nana, those 2 are so helpful and they never have any issue with answering all your question and they multi task so good, you wouldnt be able to tell they are working with 10 different people at 1 time. I also want to give the service department credit to because every time I get my car service they honestly do a wonderful job. I highly recommend Jeremy Perez. He goes above and beyond like he literally gives 110% everyday he comes to work. I literally come get my car serviced at this specific location because he works here when I tell yall hes the best of the best. HES THE BEST OF THE BEST.

Daniel from sales was very knowledgeable and professional. He made sure I had all the information I needed to make an informed decision and ultimately sold me the car. I will definitely recommend Daniel and this dealer.

I went in to have service done (to program a new set of keys). I talked to julian around 8:30 am of the day I wanted to come and he was very pleasant. He was honest in his time estimates as they had a skeleton crew for the day. I showed up around 11:15 am and they were able to have it all done within 20 min. Julian was even more amiable in person, as was the gentleman (George?) who was next him on the desk. I can’t say enough good things about my experience. It was my first time dealing with this dealership, and hope to be the beginning of (not too) many more the future. :)

I had a great experience here with Syed! He was very helpful and informative throughout my purchase of a used 2018 Subaru Forester. Highly recommend.

This is the second VW Tiguan my husband and I have purchased and we have been very happy with Alexandria VW and their selection of cars. Syed was great in helping us purchase our new Tiguan. He was friendly, kind, and knowledgeable. Big thanks, Syed!

Ali was wonderful! Very helpful, patient, and transparent with numbers. I left very satisfied with my car and price

Maria Salimi was exceptional! I cannot thank her enough for the smooth and super efficient transaction - in one day! Let me give you the timeline. I searched and was interested in a car on Oct 13th, and made online appointment that night. Made the decision to purchase it the next day. Maria called at 9am on the 14th, told her I was really interested with the car and made arrangements to meet later in the afternoon. A call really early in the morning (onthe 14th) was what I was expecting. That shows an employee with good work ethics and commitment. I value that, more than anything else, and of course the condition of the car, which was superb. I have everything ready by 6pm, and went back happy with my purchase. I highly recommend that you deal with Maria for your purchase there. In fact, I also highly recommend that whoever is planning to get a VW car, go to this dealer. They are all efficient.

I had an enjoyable experience at Alexandria Volkswagen today purchasing a vehicle that I am delighted by. All went very smoothly, and I really appreciate my sales consultant, Fred, who was very kind, friendly, helpful, straightforward, and knowledgeable. In addition to my sales consultant really working with me, his manager, Marquis, also really worked with me to bring the sale together. I had fun during the electronic signature process as well with the finance consultant. This was the most enjoyable, fast, and efficient process I have experienced in buying a car, and Im so grateful!

Dean Reyes provided great service for us when deciding on which Volkswagen SUV to purchase for my brother and I. He was patient, very informative, and had great knowledge of the various VW models and type of SUV that aligned with what we were looking for. I’d highly recommend Dean and this Volkswagen Dealership to anyone looking for a great car and great service! Thanks so much.

Bought a car here with Dean, he was great! Super helpful and spent almost the whole day with us comparing options and finding the beat deal. Definitely recommend!

Expect a very used car experience. 1. Full tanks at purchase are for NEW car purchases only. 2. Don’t believe the car fax report. 3. Prepare to find hidden damages. Cracked windshield, busted front grill, broken passenger side mirror. Oil leaks with 3rd party engine repairs that void warranty. Electrical issues. Double check the usb drive for all related docs. Lastly, be sure to ask exactly what the extended warranty extends!

Bernie at Alexandria VW was great to work with. He gave me great information, accommodation, and respected my time. Highly recommend him! Got my Atlas last week and love it so far.

I traveled from Richmond to visit Alexandria Volkswagen. Prior to visiting I had contact with Bernie to set up a meeting time. He helped me test drive a couple SUVs and I purchased the perfect one. Bernie is a great sales associate - friendly and provided a comfortable purchasing environment. Very easy process! I genuinely enjoyed working with Bernie and I highly recommend asking for him if your in the market for a new car. -David

Vehicle inventory is good. List price of vehicle is only if you use their preferred lender. Prices are reasonable but the processing fee is a little high at $899. Daniel did a good job and was easy to talk to. I didnt like the fee that was added for theft protection for $199 but Daniel was able to get rid of it. Overall the process was fairly painless.

To start this dealership has to be far the worst dealer to negotiate on a car. I called for a car that I was interested in since I’m on a budget to buy a good condition car, and the sales people and managers kept telling me “no we can’t negotiate on a used car” that was almost $18,000. So basically the owners of Volkswagen don’t like making any deals with anyone. So like I said till they fix that policy I ain’t buying a car from them because I’m not paying for the price they want. I want to pay for a car that I fell comfortable at a price range.

Great place, really clean everyone really nice and accommodating, we were those people that had them stay after closing and they were super nice about it! Salesperson was very knowledgeable. def recommend.

I drove 3 hours to this dealership and boy was it a great experience. Daniel Rotherham did not pressure me at all, and gave me ample space to make my own decision, but also answered all questions I had and guided me along the way. I recommend making the drive and talking to Daniel!

I never write reviews, but my experience here added insult to injury. I had to deactivate my car key after an armed robbery, which I informed the man in the service center numerous times. I also requested my 50,000 mile checkup. He gave me a quote that was $500 below what they charged me. When I informed him that his quote was misleading, he patronizingly told me in a very rude tone that he was sorry I didnt understand what was happening. Ripping someone off after they were robbed is low, but proceeding to be rude and patronizing about a miscommunication after the fact is outrageous.

I bought a car with Rob who was fantastic. He made me feel comfortable with the vehicle and showed expertise in the vehicle. The facilitation of buying the car was fast and easy. I would definitely recommend people to him as well as this dealership.

Great experience! Dean was very helpful and was able to answer all of our questions! Everything went smoothly and we are now part of the Volkswagen family.

The customer service provided by Syed was amazing. That ultimately made the car buying process quick and easy. I will be back to see him! quality service

Chris and Syed were a pleasure to work with! The process was smooth. No gimacks no hidden fees. They explained the entire process and what you see is what you get! Would recommend to anyone in the market!

A very good vehicle purchasing experience. Mr. Ansari was a very thorough, personable, and patient Sales Represenative. He gave me the space and time to make the right vehicle decision for my needs. The Financial office was also a pleasure to work with. Look forward to possibly working with this location again in the future.

I was lucky to have come across this dealership that had the exact car that I wanted. I worked with Sedeke in sales and it was a great experience!

Fantastic experience at Alexandria VW. Dean Reyes was top notch; upfront and transparent from the first time we exchanged email through the entire process. We would highly recommend AVW and ask for Dean.

I came in for a low beam light bulb service, I was told it was going to take a couple of hours. My appointment was at 8:45am, I did not leave until 2:15pm. I had to initiate the multiple follow up as well with the service consultant, asking how much longer it was going to take. This service should not have taken five hours to complete. Also had to ask other employees about the status of my vehicle because the person I was dealing with wasnt at his desk very often. I was only compensated with a full detail service because I did not have time for them to wash my car which was apparently included in the service. While I was waiting, the service consultant seemed to have involved with other disputes/ heated conversations with customers while I was there so that also leads me to think that this employee may have issues with customer service. He actually wasnt the person who offered the full detail, I had a phone conversation with the manager and he was actually the person who gave me the full detail compensation. I will not be coming back to Alexandria VW to get my car serviced.

I meant to post this months ago... I came to Alexandria Volkswagen after I had a check engine light pop up randomly. Ashley (Nicole) Sanders was VERY helpful and friendly. She kept me informed and walked me through the service process to make sure I understood everything regarding my vehicle and potential options to fix the issue. The entire experience was very smooth, which is saying something, since it happened during the height of the pandemic! I had a very positive experience here and would definitely come back!

Had a great experience buying a car from Alexandria VW! Daniel made the car buying experience simple and straightforward. I appreciated his diligence in finding out information and responding back promptly to me!

Sedeke was great! We had an excellent experience shopping at his store. We ended up purchasing a 2018 vehicle to replace our previous 2008 Jetta. Thanks for keeping us in the family.

My experience here was very, very sketchy.Bottom line: take your business elsewhere.Longer version: I spoke to a sales rep and then a manager multiple times over the course of 4 days about 3 specific vehicles I was interested in purchasing, the 2.12% APR advertised on their website for qualified borrowers, and their pricing. I used the “check availability” and “get e-price” feature on their website for several vehicles and was contacted almost immediately. I was first given information about monthly payments on a term longer than the term I specifically asked for, which was misleading. I corrected their mistake and we continued negotiating. I then asked multiple times for information about their offer in writing so I could make a final decision, and said I was ready to pull the trigger but obviously needed the final price and interest rate details first so I knew what I was agreeing to. I was told they would not provide any information in writing confirming what they’d negotiated with me because they did not want people shopping around. I was also told over the phone that 3.9% APR was the best they had available for any customer, and if you didn’t finance through them they charged the MSRP rather than the $2k lower advertised “Greenway Price” for the vehicle, despite them specifically advertising 2.12% online for the lower priced vehicle. They did not honor the advertised rate even when I sent screenshots of their website. I also asked them to hold a car for me for 24 hours (as their website says they can do), and the sales rep said he couldn’t unless I completed a credit application. So I did so. I was already frustrated with the lack of professionalism, but they were the only dealership in the DC area with the specific vehicle I wanted, and I wanted to reserve it. The dealer ran a hard check on my credit. Today, the sales rep called me to talk again about the car I wanted. I provided the stock number and other details and asked about specific features and price of the car. He said it was still available. I assumed it was on hold for me given my credit pull and specific request that it be held. I went to the dealer an hour later. When I got there in person, they did not have the car they told me to come in to see, nor did they have my second choice. In fact, first I was told the car I came to see had been sold, despite me asking to put it on hold after applying for financing, and then I was later told it hadn’t been sold but wouldn’t be available until at least 4 weeks later. When I complained about them lying to me, they were completely unapologetic and unprofessional, and the sales rep lied again and told me I hadn’t asked about that car (which is absurd — I literally have notes from conversations about that car from when I inquired about it’s features and had provided them with their stock number for it in order to ask these questions). It also turned out they did in fact have the 2.12% APR I saw online, but the manager the sales rep had been working with was unwilling to give it to me. Don’t shop here. This dealership will waste your time and lie to you.

Really good service and professionalism. I recommend talking to Daniel, great saleman!

Visited this dealership in search of the Atlas. Bernie was our sales person and treated us kindly. He answered questions we had regarding the vehicle and provided us transparency in pricing and offers. He was also respective of our time and did his best to expedite the process. Thank you Bernie for helping us in our pleasant car buying experience.

Daniel made it really easy for us to get a car without pretty much any waiting. With the supply chain issues it was really refreshing how easy they made it to have a brand new Jetta.

Generally, the staff were kind and courteous when we walked in. I test drove the model I was interested in and liked the car. However, after I told my sales representative I was interested, he started heavily pressuring me to get the car right then and there. For me, getting a car is a major decision and I wanted to get a better understanding of the numbers and maybe sleep on it before making a decision.I asked for clarification about the relevant numbers and my sales representative said he couldnt tell me unless I agreed to get the car. He then made comments in front of us to other coworkers saying its fine these people didnt come here to do business. He looked visibly upset/annoyed that I wanted to discuss the prices in more detail.maybe the hard sell tactics work on some, but it came off as rude and unprofessional to me.

Thank you so much for all the hospitality and service guys . I got the best deal ever with you for my car . A shout out and special thanks to Farouk for being so polite, calm, patient and helping us taking the car within 2 hours . You guys are amazing . Thank you

Mr. Ali was the best, easy going and straightforward. He made the process of buying a car easy, fast and enjoyable. He is very knowledgeable and answered all our questions. He even helped us get a great deal for our new Jetta. Highly recommended!! Thanks Mr. Ali for a great customer service.

Absolutely impressed with Alexandria VW, and more specifically Daniel, who helped us. He was extremely friendly, and seemed just as genuinely excited about me buying my first brand new car as I was! He wasn’t pushy and didnt make you feel like you’re getting ripped off. They did actually have the lowest prices on the new Taos than anywhere else in the Metro DC area and while we decided to not take their financing offer and that caused the pricing to raise, it was totally a breezy experience. It took us less than 2 hours to look over the car, test drive, go through pricing and and all of the finances. Definitely a great place to buy a car. From the moment I spoke with Daniel, through the whole purchasing experience I would say this is the best car buying experience I’ve had!

Rob Rocheford was an excellent salesman during our recent car purchase. He was very focused on customer service and was willing to take the time to explain all the ins and outs of different models. Very patient. Not the usual experience at a used car dealership and it was all due to Rob. He is a credit to the dealership and we were fortunate to work with him throughout this process.

Robert made my car buying experience very easy. Patient and informative. Im so pleased with my purchase and how my Father and I were treated.

My man ALI ASIF was great!! Took care of all my questions and gave me the most honest info possible!

My experience here was great! I went to a lot of Volkswagen dealerships in the area and I came back to this one to Nisar for the best price and smooth process. He went the extra mile to find exactly what I wanted!

Really enjoyed working with Daniel and Todd. Both very helpful, easygoing guys who helped me get behind the wheel of my new (to me) civic coupe!

Very non-responsive about concerns. We bought a certified pre-owned car. Which means they allegedly made sure every little detail on the car was in working order prior to selling it to us. We made sure beforehand that the rather significant chip in the windshield would be fixed if we bought the car. They “fixed” it but it is still very obvious and looks likely to crack again. Even the man there at the time acknowledged it wasn’t fixed all of the way, but we were told we were “lucky” enough it was even “fixed” the first time. I’ve tried to contact them numerous times regarding this issue and nobody has followed up. If they couldn’t fix it, they should have replaced it. It was “certified” so I’d think that would hold some meaning. Do not buy a car with ANY hopes that they will hold true to their promises. I would not recommend this dealership to anyone. (This has been ongoing for two months)

Sorell was very helpful!!! I walked away with a brand new Taos. This team is amazing

Syed was and outstanding example of customer service. His attention to detail and engagement in the process was second to none. The experience allowed me to have confidence in the car buying process once again and Alexandria VW will be at the forefront of my future purchases.v/rJoseph Smith

Rob was great! Upfront, informative and made the entire process very easy. Definitely go see him if youre looking for a new/used car.

Thank you Nisar for your help. It was nice to meet you and finalize the deal.Correct and honest man.Thank you again for your great work.

Dean Reyes was incredibly helpful and guided me through the entire process from start to finish! 10/10 would recommend.

My experience with Daniel was amazing! I was hesitant after my first visit to buy a car, but throughout the week he sent me cars he thought I would like, and I bought one! I would definitely recommend working with Daniel and the rest of the team at this dealership. And thank you to the finance manager who gave me a great rate and was extremely helpful!

We had a great experience purchasing our car from Alexandria VW. Our sales advisor, Dean, was awesome. Hes very knowledgeable with the VW lineup and was also patient with us as we test drove various models. A+

This dealership is very disappointing. I was interested in buying a car at a price almost $16,000 and I asked to atletas drop it a little down to a better price or negotiate. But I hate the fact that the owner and the managers here are not willing to negotiate with customers on used cars. I understand they are trying to run a business but the customer is always right and if I want to buy a car I want to at least negotiate. The manager name Chris also was like yea I been doing this for almost 20 years and it doesn’t matter how long you been doing this type of work, because at the end I’m still a customer coming in buying something from y’all. Worst dealership ever

I found a used Highlander that was what my wife wanted. I ran to Alexandria VW on a Sunday, because I knew it would not last. I was able to get in touch with Dean Reyes on my way there to ensure it was still available. He had the car ready and waiting for me. Others in the dealership gave me some cold water on the hot day. I was able to buy the vehicle at a fair price. Dean walked me right through the process in just 2 hours even though they were very busy. A great experience and a very happy wife. I really appreciate that my time was valued by Dean and the whole team and I was able to do a stress free deal very quickly. Thank you Dean and everyone at Alexandria VW. Well worth the drive from Southern Maryland.

I worked with Nisar and found the exact car I was looking for. Thank you!

I purchased a new Tiguan from Alexandria VW and the entire process was very smooth and efficient. There was a lot of inventory on the lot and I was able to see every trim option I was considering. Sedeke was great to work with - very professional, friendly, and responsive. Being that it is a family owned dealership, I felt that the process was streamlined and everyone I came in contact with was very attentive. I really have no complaints and am happy with my purchase!

Just another typical used car dealer. I bought an Audi A5 from there. I was pre approved from financial institute they work with however During the sales process they increased the price $1000 because it was not their preferred financial institute. Their financial institutes APR was 2% higher. when i was picking up the car i mentioned that the back tire looked almost flat. they said it normal for these models. Well, after 0.5 mile drive I got the low pressure tire alert. Lost another 30 minutes. they gave me only one key. than i realized that bluetooth and the microphone is not working in the car. they just told me to go to an audi service!! Will never ever recommend this place

My wife and I came in and bought an Acura RDX and we love our new vehicle! Customer service was spectacular by Daniel, he was great from the beginning to end. We really enjoyed our experience at Alexandria Volkswagen thanks to Daniel would recommend him and this dealership!

Very professional and easy to work with. We were in and out in just a couple hours. Bernie was great and Ene was also! Thank you so much for my awesome new ride! I love it!

It was a pleasure working with Sedeke. After many disappointments at other dealerships it was great working with someone who was honest and made the process as easy as possible. If you are shopping for a new car head to Alexandria VW and ask for Sedeke.

The car salesman I dealt with and represented Alexandria Volkswagen was a guy named George. When I arrived at my scheduled test drive, the first thing he asked me was about the method of payment and what my budget was. I explained to him that I was paying cash and my limited budget. He didnt seem to be interested as much after that and in fact as we were test driving the car, he was on his phone most of the time and barely answered any of my questions.The vehicle I chose was well priced and with the current situation of the car market, the lack of inventory - I had to not let Georges lack of decorum stop me from moving forward with the deal. As I was waiting for the invoice, he came back to me with a piece of paper that showed the total cost of the vehicle which was right about where I expected it to be. I then reminded him that I was paying cash and at that point he told me that the price on the paper, is if they finance the vehicle and further explained that it would be an additional $1000 if they did not. So at that point I had to walk away from the deal.Unfortunately, such a reputable organization is represented by the likes of George that seems to be taking advantage of the market is disheartening and I hope that this will never happen to anyone else in the future.

Terrell was great. I came in with a rough idea of what I wanted and he helped talk me through my options. Wasn’t pushy and he helped set me up with a good deal that fit what I needed. Really happy with my Tiguan and the entire experience!

Jamall was so helpful and made my experience buying my Tiguan as easy a possible. Very thankful for his help and highly recommend.

Our salesperson was very knowledgeable, personable and efficient. Actually helped us get the used car we drove up from Harrisonburg to see; even as other potential buyers were walking into the dealership to get it. The electronic purchase documentation system in use by the business office was also a real plus for efficiency and time saved.

I have been looking for a mid-size SUV for a few months now and decided on a VW Atlas Cross Sport. After working with another dealership and receiving awful customer support, I reached out to Wes Greenway’s VW in Alexandria and they have just been amazing. I worked directly with Daniel Rotherham and he made the experience quick, easy and enjoyable. I feel comfortable with my purchase and the customer experience has been top tier. Highly recommend working with Daniel if you are looking into any VW!

Came in bought the 2016 civic great team AlexandriaVW ask for syed if you looking for great deal.

I bought a car from here but was not very happy with the overall experience so I will state only objective observations: worked with Sorrel about the purchase, visited two times.Our conversations combined was shorter than a phone call I had to order my wifi. He spent most of his time on his phone, calling for his personal matters while we were on the ride, even got my contact information wrong when I called about my purchase. The first time I visited, he literaly give me a sheet of items and tell me to come back when I have all of them and walked away with his phone. A bit challenging to communicate. But everyone else I met there were quite friendly.The seond issue I had is with car quality. Right after I drove my car away from the site, I receive a tire low pressure alert. I took the car to Audi for inspection, the pressure thread were 1,1,3,7 (3 as the bare minimum safety threshold, 6 as recommended quality) When I called over and send the inspection report, they patch me around 5 different times, claiming that I need to contact a different apartment. And the one person who them tell me to work with (used car manager) would not pick up my call. I left a voice message, 24 hours later still no response. So I will ask two questions: Are these issues common among your used cars and should you have screened these issues and fix it before sales?

I was casually looking for a used Golf SportWagen, and Alexandria VW had one with great specs so I went to check it out. Bernie helped me take it out for a test drive and I fell in love. It was in amazing condition and the price was unbeatable. I couldn’t pass it up! Everyone I worked with made the buying process friendly, transparent, and effortless. (And I love love love my “new” car!)

This dealership by far had the most options out of any in the area. Lots of good options, we were able to get a good deal on a VW Jetta thanks to the salesman Dean. Wasn’t pushy and was very helpful. Definitely would go here the next time I want to buy a car.

I visited VW Alexandria and was pleasantly surprised by the customer service of Daniel Rotherham! Genuine, Nice, answered all my questions, overall 5 star experience!!! If you need a car and want the real deal go see Daniel.

Daniel Rotherham is the sales associate you want to go to for smooth and fast deal. Hes very pleasant to work with and listens to any concerns you may have and addresses it right away. He will do whatever it takes to accommodate you and make you feel comfortable. 5 star all the way!

Syed was Awesome. He made sure my experience at Alexandria Volkswagen was pleasant and made sure I was able to leave in the vehicle I wanted. I would highly recommend working with him if you are looking for a vehicle. He is very knowledgeable.