Excellent people who are working hard at Malloy Ford of Alexandria, VA. Outstanding service from the support customer service center. Service department is also great all staff are wonderful including Josh who took care of my Ford. Thank you Malloy Ford of Alexandria, Virginia, USA.

In town visiting family and needed on oil change. Started calling around for the best price. Malloy was my first call. I was pleased with the price and was able to make an appointment for the next morning. Waiting area was nice and service techs were friendly and helpful. Great experience.

Personnel were uniformly friendly and helpful. However, the emissions test was not done and we were asked to return for it. The back up camera is not working and in spite of salesman‘s promise it would be it still isn’t. We live an uncomfortable distance from the dealership but will need to come back in to have done everything we Were told everything would be ready. Still, I can recommend Mallory as a place to go for a good used car

Rico was great in helping me find the best car on the lot. He was friendly, professional, and answered all my questions without hesitation. My experience with Malloy Ford was better than I expected and I have high expectations when it comes to car buying as I am a business owner and I buy vehicles regularly. I highly recommend Malloy Ford of Alexandria.

Not really good experience with this dealer. I bought a used car one month ago. The salesman who served me seemed very polite and person who I can trust. Initially, the vehicle had problem with the power lock. When I was checking the car, I noticed that the drivers door was not locked through the key fob. The sales person assured me that it is because the spare key was in the car. When I picked up the car a couple days later, I realized that the actuator does not work. It means the car was unlocked at the dealers parking lot. I called the sales person and he promised to call back, but he has not called. Today, I noticed that one of the headlights does not work in addition to weird sound in the transmission, which wasnt during the test drive. Give two stars because the vehicle was waxed well, and some salesmen tried to do the best.

The salesperson was outstanding, found the truck I wanted, and had all the paperwork ready to go upon my arrival. The process was easy, except for the printers that didn’t work, took awhile to get receipt. Salesperson also helped my get my other vehicle home.

Excellent service! The communication and timely repairs performed on my truck were beyond my expectations. From scheduling the appointment to check out I was very impressed. Hands down best Ford service department in the DMV.

Absolutely great service and the staff is super friendly and attentive. Best Ford dealership and service in the area. Been to a few of them and hands down the best.

Worked with Miguel and Ronny to purchase a new F-150. They were polite, answered questions quickly, didn’t do the hard sell, were willing to match anything I got from comparable dealers, and they did this all via text and phone since I live 2.5 hours away. Their sales prices are extremely competitive, most dealers I found online weren’t even close. Once we got the numbers done, all I had to do was bring my trade, switch the plates, and then wait for finance...and wait for finance...I don’t think I’ve ever purchased a car in which finance wasn’t the hold up!As for covid safety, everyone was masked and we did elbow bumps, I wasn’t concerned at all. The showroom and outside were very clean, I didn’t wander outside of those areas so I can’t comment on service/parts/restrooms. If you’re in the market for a new Ford, I would highly recommend coming here!

I never heard of Malloy and i’m SUPER SURPRISED on why!! THEY ARE THE BEST DEALERSHIP i ever dealt with in my life! I have been accepting mediocre service simply because I didn’t believe it can get any better. I had the best experience from parking in their lot to leaving with my Ford F-250! Flawless from beginning to end. I also noticed other customers getting amazing service so it wasn’t only for me. This is simply their way! Perfection ! I’m returning to buy the explorer in their lot. I won’t go to any other dealer and will refer everyone to Malloy ! THANK YOU SO MUCH!

Katie in the service department, was phenomenal. She was very knowledgeable and communicated well to ensure that I knew the status of my car. She made sure that everything was up to date and nothing was missed. She has been the best service advisor I have ever worked with.

On Oct 4 Kelvin Danquah a excellent young Car salesman who has only been working for half a year, helped me buy the car I was highly interested in. My 2010 Audi A5 was the perfect match for me and Mr. Danquah did his best to lower the price and finance my vehicle at a low rate. I’m am very happy pleased with the outcome and the whole process. I started finding the car on CARFAX and called up the dealer and spoke with Kelvin Danquah and ever since then he kept communicating with other me and did all thru txt and phone calls never peer pressure me never was rude never made me feel like what I was doing was mandatory I am very happy with my car and Kelvin even made sure my car was clean and ordered parts that were missing on the used 2010 Audi. This is best dealer to shop at for serious buyers! Happy 2021

Best customer service I had any Ford dealerships in the area. Fast service and good communication

Just picked up the car last night - so far, so good. Car was checked over for 60k miles and a few important items were found and repaired. Hopefully things will continue in a positive vein.

We bought a Pre-owned F350 from Freddy Porto. He was professional, friendly, and prompt! We had a great experience with him and would definitely buy from Freddy again!

Ive been trying to buy a truck for the past 4 months but the prices were crazy and still crazy so I found this beautiful f150 I decided to drive and check it out. I arrived to the dealership and there was a sales man his name is David Wright who was very helpful and very quick. I told him I dont wanna drive the car I already did at a different dealership his answer was like young man Im not gonna let you buy it with test driving it so I did, it was around 8:30pm. We went inside to negotiate the price with him and the sales manager Andrew Dade who also was very nice guy. We finished all of that now the finance manager Scott McIntosh who I think in my opinion one of the best once that Ive dealt with since Ive had 8 cars in 5 years, he explained all of the services but he didnt push me to buy any of them.

Joshua Malik is the Best in service. He kept me informed about everything, he was doing for my truck he called me like twice a day. He took his time and explain to me what everything meant because I’m a female and you know we don’t know too much about trucks. From now on my vehicle will only go to Ford dealership on Little River Turnpike they are the best.

I had an incredible experience with the seller Emanuel, I recommend it for the service, Im happy with my new car

1000/10 Mac is the best there is, I only trust him to work and service my car. Great quality of work that’s completed in a timely manner. Can’t ask for much more!

Great service! Josh and Trey solved the problem quickly—thank the team!

Unfortunately this dealer and the salesman Ronny Valdez have made it very hard to make a deal on a 2014 Ford Focus ST. After trying to figure out what best way to make the deal happen, Ronny Valdez keeps putting barrier after barrier on this deal. when we figure out a solution to make the deal go through, Ronny Valdez then Changes what he says, or adds stipulations to the deal that were not previously discussed. I would like to buy this car and not have to leave a bad review. However, how can I not leave a bad review when Ronny Valdez is making it extremely difficult for us to buy this car from the Malloy Ford? I like the car and would like to buy it but Ronny Valdez is making it impossible to make a deal.

One of the best new vehicle buying experiences I have ever had. Kimberly is the best sales consultant I’ve ever met.Amazing experience. Everyone was extremely helpful and kind. Made buying a car for the first time easy and memorable. Will definitely return for my next vehicle and recommend to friends.

Great, reliable, quick and professional service. Thank you. I will be back

The service was done extremely quick and the staff was wonderfully pleasant!

This was my first visit and I cant see myself going anywhere else. Other dealerships salesmen treat me well when I buy from them, but the service departments act like theyre doing me a favor. James and his crew treated me like I was important and valued even though I didnt buy my car there. I dont want to need service, but its inevitable; and when I do, Ill happily return to Malloy. (Im switching from Ourisman because they have no loyalty toward their customers. )

A very nice atmosphere and pleasant staff. We had a little snafu getting the truck I was hoping to get but the manager was willing to go out of his way to make it right. Freddy was great to deal with.

The lady/ladies at the front desk in servicing are great and very attentive. I won’t be getting work done again at a dealership though because what should have been a 100 to 150 dollar job ended up being a 600 dollar job and gave me a discount of 100 for a 500 dollar job. It’s my fault for getting the work done but never again… almost 500 dollars for labor fee alone….

I had a great service experience this morning at Malloy Ford. I was greeted warmly by the team of service professionals. They were ready to take my car in immediately and explained what they were going to do and how long it would take. I really appreciated that, as I was going to run an errand or two close by. Harry Stein was my service rep. He was friendly, knowledgeable and professional! He called to let me know how things were proceeding as well as some work recommended for a future visit and how I might prioritize it. I had a great experience and left there thinking how grateful I was to have an awesome service center for the maintenance of my Ford Escape. I highly recommend Malloy Ford and also Harry as your service rep!

Bought a f250 from these guys. But most impressed with the customer service department. Extremely professional

Great Dealership!!! great people and they truly work with you on getting you what you want!!! They made it happen for me!! Awesome experience!! I will buy again if I’m ever close to the area!! Andrew (Sales Manager), Kris(salesman) are Awesome!!! Even my Finance guy was pretty Amazing!!

Excellent/outstanding service, with laser-like focus on customer service. Robert, in the Vehicle Service Department, was professional, knowledgeable, and friendly. Prompt/timely service, followed by a thorough explanation and a quick check on other things like tire pressure and such.

Overall good service, helpful, and provided a shuttle as a service. It was apparent that they were used to dealing with rude customers, and there was someone else kinda rude there at the time I was, and I impressed with how well they handled them politely but with backbone.From a professional perspective though, they didnt seem keen on giving a breakdown of their analysis. I didnt particularly ask too much either even though I probably should have. I recieved documentation on all work they performed at the end of course though at least.I went in to get a recall taken care of for free, but got new tires all around (the tires I had at the time were all worn out and were old) for what seemed like a fair price when comparing with other prices online.

I needed the loaner car an extra day and the staff obliged so I could take care of childcare needs while they took care of all our car needs under warranty. Great service and shuttle service too was exceptional. Definitely returning in the future.Josh and team offered exceptional support. Thank you!

My husband and I had a great experience buying a car at Malloy Ford. Our salesman, John, didnt pressure us at all but kindly followed up with us about our interest in one of the vehicles we had test driven. When we were ready to make the purchase, they were very transparent about the cost of the car and helped us get a great deal on our financing. Wrapping up the financing paperwork was quick and efficient. We are happy with the new car!

Wonderful service consultant. Focused on solving problem, fast scheduling of appt and quick turn around. Best experience at a service dept at a dealer in years, maybe decades.

I had a great experience when I brought my car in for service. Everyone was helpful and friendly. My car was fixed very quickly. Everything was sanitized before they turned it over to me. I couldn’t be happierThanks

Super easy and quick for my inspection and emissions.

Malloy Ford from my last visit provided excellent service helping with getting a rental car and as always excellent advice to guide customer with repairs etc. I trust them fully after being with them for over 10 years!

Every one there was friendly and respectful. The car and price were bothe perfect. Chris did an amazing job guiding me through the entire process. Best car buying experience I have ever had.

Excellent Service. They truly represent Molly Ford. I mean everyone is so professional and treat everyone with respect. Truly appreciate your service to your valuable customers.

The staff at Malloy was amazing!! Stus, Allison and Scott were the dream team!! I’ve purchased 6 cars with Allison over the years and this experience at Malloy was the best by far!

Sold my car to these guys and I get notified by my other bank almost 2 months later that the payoff check has still not been received. I talked to 3 different people from finance and they were no help. I’ve called these guys for weeks and the issue is still not resolved. Never purchasing a car from these guys again. First dealership I’ve had problems with. Stay away!

I came here with my friend who’s car just got totaled so we could get her stuff out of her car. Then afterwards I ask if I can test drive a car because I was interested. An employee asks for my drivers license and gave it to them. He then comes back and says “I’m sorry my manager said no because you were born in 2002.”. Biggest lie I have ever heard in my life. I am well over age to drive a car? I have my own?? Did not appreciate one bit. Then my friend calls the dealership to inform her insurance where her car was at. The dealership proceeds to tell her that her car wasn’t there even though we were there literally yesterday. Had a whole argument and even got nasty with my friend because they swore up and down that it wasn’t there. A whole hour on the phone wasted. They refused to go in the back and check for themselves that it was even there in their lot. We decided to come and take the plates and everything off ourselves because we don’t want to deal with any other person here. Worst Ford dealership in the area. I would rather drive an extra 20 minutes to a dealership I trust with trustworthy employees.

My car door was brought in for a door latch recall. Unfortunately, Ford had the part on back order and it would take a little time before they could fix my car. Robert and his team set me up with a rental and information I needed to understand the process. Wonderful job.

Andrew one of the sales managers refused to honor price negotiated when I ordered my truck and confronted me and threatened to stop the sale when I gave this two star review. In contrast my salesman Chris was great and the person that did the loan and extended warranty sale was a fine gentlemen.

I love their service department. I have been using it for about a year. Not only is it cheaper to take my SUV in for an oil change but they are quick and have great friendly staff too.

Its been good for me 😉🙂🙂I bought a new car. Its my birthday so I wanted to thank you again have a nice day

My appointment was at 8am and service was completed by 8:30 am. Amazing. The only problem was I asked for my 2 front wipers to be replaced with a coupon 19.95 each. Yet they replaced the 2xfront and smaller back 1 which I did not request and I was charged 63.00. I called and asked to speak to a manager in the service department. Hesaid he would look into the matter and have someone call me. Im still waiting. Please contact me to resolve this issue.

I came in for a service on my 2017 Ford Focus. Set my appointment on Thursday afternoon. The appointment was made Friday at 9-10 am. I should up at 9am was told it would take 1 1/2 hours. It was done in one hour. I am handicap everyone was very helpful and polite. I had pleasant experience.

I live in the dumfries area and have a Ford location less than 5 miles from me. Yet I drive to Malloy Ford, 40+ minutes from me anytime I need to get my truck serviced. This is due to their professionalism and customer service. I appreciate how they treat me and would suggest them to anyone who asks.

Everyone was very friendly and helpful. Stas went above and beyond to help me get my truck. Thank you.

First visit to Malloy was a success. This is the third Ford dealership I’ve visited in the area and by far the most professional and most transparent with cost and availability in the service department. John, my service tech, and Yolanda, my cashier, got me in and out as quickly as possible and helped me with Ford Pass credit for new tires. Location is easy to enter and exit and close to shopping if you don’t want to wait there.

Ricco was a fantastic salesman. We told him what we wanted and the entire process was quick and easy.

Always professional and friendly. Great dealership! I highly recommend them.

Everyone was great.Katie, the cashier is awesome and the shuttle bus driver.

The Malloy Ford actually listened to me when I asked them to do something out of the ordinary. I appreciated the shuttle to my home and back when my car was ready. It allowed me to drop my car off early.

I shouldn’t have gone. I purchased my brand new Ford in 2017 when the dealership was Jerry’s Ford. Included in my purchase were free oil changes and state inspections. Last year, when I went in for both, I was charged because the dealership changed to Malloy Ford. I didn’t think too much about it because it was a new owner. Fast forward to this year - 6/25/21. Originally, I was going for an oil change and inspection. I was emailed a coupon for a free inspection, so I figured I’d go back (even though they aren’t close to me anymore because I moved) I told the person that checked me in that I had a coupon for the free inspection, and casually said “I used to have free oil changes and inspections when it was Jerry’s”. His response was “you should have been grandfathered into that” I replied, “clearly, I wasn’t.” An hour later, my advisor came to tell me I also needed new tires and a few additional things. I agreed to his suggestions (even the overpriced tires) and HE mentioned that I had the free inspection. THREE hours later (making it four total) I was given my invoice. I paid and left without closely looking over the invoice because I was late for a conference call. When I got home, I saw that I was charged for one particular service 3 times, and the inspection. I called and was directed to service to ask about the charges, but it went to voicemail, I left a message, but never received a call back. Waste of time and money. I won’t go back there for anything. Ford dealerships are not hard to find, I’ll go elsewhere.

Car experienced a starter motor failure. They received the towed vehicle & kept me apprised of every step of the process, even through having to deal with pre-approval by Car Shield (an oft time difficult procedure in itself). Special thanks to Joshua Price for his stellar customer service, and being an exemplary representative of, and asset to the firm.

My recent purchase of a Ford Escape from Malloy was great! My salesperson, Ntundi, was very helpful, professional, and took time to understand my buying needs. In the end I got a great car at a fantastic price! In addition, the finance dept introduced me to several cost effective options to keep my new ride on the road for years to come. I will definitely be coming back! These guys are legit!!!

Again, another great customer service and service experience. I live in Gaithersburg and purchased the vehicle with Royal at MALLOY. That experience carries on with this recent accessory add-on a year later. Kathy in parts and service killed it. The drive is nothing when sales, personality and service are all consistent like yours.

Awesome experience, never thought l’d say that when buying a car. Ask for Dave, a man of respect & professionalism, he works for you. The whole process was fast, efficient, & with zero pressure. Earned my continued business!

Ive been to multiple dealerships for service from NY to MO and the service department here has to be one of the best Ive been to; thank you Katie for your professionalism, stellar customer service and knowledge!

I had an amazing experience here, everyone was very kind and attentive to my needs and wishes. Emmanuel Cavalcante and his manager gave me superb treatment. Thank you, all.

I’ve been wanting the Bronco for the past 4 years. So I was super excited to try to purchase one. When I found out they weren’t just electronic and weren’t only 100,000+, I was even more excited (I mean you only live once and I really want this car). Now I am aware the waitlist is about 2 years long, however I’m a visual person and I needed to see one before I even attempted to go through the ordering process.So I finally was able to check out a demo. I was working with one dealership that had two new Broncos come in that people didn’t want (colors were ugly), so I decided to start the process to order my own, because most people follow through with their orders and the likely hood of me just getting one off the lot was extremely rare. I figured I would lease a different Ford until my Bronco was ready (which is why I inquired at this dealership, it’s closer to my house). I logged in online, paid the little $100 for the reservation and picked what seemed to be the best dealership.I received a phone call this morning and was shocked. I’m all for realism but I was talked over, told that I wouldn’t be able to get one, and if I did go through with the deposit process the car was gonna be 15,000-20,000 more so I should consider if I COULD AFFORD TO do this.All this was said to me without knowing my plan, knowing that I wanted to lease another car until the Bronco came in, knowing my car budget, knowing what research that I’ve already had done or how long I was willing to wait. I felt like I called the let me tell you why you shouldn’t get a Bronco hotline or possibly afford a Bronco 😂😂😂😂!Long story long, if this is the customer service and limitations that I get before I walk in a dealership, you better believe that I’m not doing business there. I cannot even imagine what it would have been like in person. Word of the wise, in sales never limit a client to what your financial situation is and most important listen and ask questions before you assume.All i wanted to do was start the process to order a Bronco regardless of the price, and lease a different car until it came in. Zero stars if I had a choice! If it wasn’t possible to put down a deposit and order one then why is it still an option online.

My experience working with the folks at Malloy Ford was very good. Rob who helped me was very detailed with providing me with the information needed to make sure my vehicle was fixed.Will come back again.

Big fan of this dealership, particularly the sales person who helped us with selling our vehicle. Personable, honest, and efficient, what more could you ask for?

Worst communication possible. Absolutely zero follow ups to inform me of the status or delays. I would not recommend

Harry Stein was more than phenomenal. Very helpful and polite. They always make me feel welcome and also take great care of maintenance my car . Phenomenal customer service

I had a nail in my tire but it didnt puncture the tire so they removed nail at no charge. Very efficient and courteous service . I love my 2018 Ford Focus that I purchased at Malloy Ford back in April of this year.

Katie was very nice and sweet. I had a minor inconvenience and Katie went above and beyond to get me in and taken care of very quickly. I will be going back and I want her every time!

Great experience buying a van! David Wright was our salesperson, and he was helpful, friendly, professional, and all around lovely to work with. We got a fair price and they delivered the van. Thank you for the great service!

I purchased my truck six years ago from this location (Jerrys Ford at the time) and have brought my truck for services here ever since. I had some issues at my most recent visit including an issue with previous repairs and lack of proper advising which had me questioning previous trips and actual care for my truck. I was contacted by the Service Director Allen who talked through the issues with me and was able to clear up the problem with the previous repair, and helped have that remedied. He was helpful in explaining the necessary maintenance for the truck moving forward. I do appreciate the extra effort he made but overall I do believe that the actual advisors at this location do not have the necessary knowledge to do the same.

Great experience Bob the service rep. Was very nice and cooperative, expensive explaining everything.Well done..

By far one of the best dealer been to. I went to search all over northern VA for the best price 2021 F150 after doing a lot of studying found them and did an online order knocked down almost 10k. Went to the dealer service was amazing. Finance to sales they were all on point. Definitely go here if you looking for a nice Ford.Ask for Kyle he was my salesman.

Everyone was polite and considerate of my time. They performed all the work I requested and explained any issues. They did not over-sell me though after explaining the function of the cabin air filter I opted to have it replaced. I will continue to have my Ford C-Max serviced at Malloy Ford of Alexandria.

I sold my car to Malloy Ford of Alexandria and a week later, my bank notifies me that the check that Malloy Ford wrote has bounced/been returned and charged me a fee for the BAD check. Now they have my car and money. This is a ridiculous inconvenience since I have to take off from work to go in and get this sorted out.Update: Although Stacy (Office Manager) is assisting with this issue, I would not recommend/caution doing business here due to the severe inconvenience this has caused. The issue with the check just shows the lack of attention to detail on Malloy Fords end and is highly unprofessional.

I had THE BEST experience in the service department! Everyone I interacted with was so nice. My advisor, Jon, was AWESOME! He will definitely be my go to guy from now on!

Very friendly staff. Service advisors are knowledgeable and willing to take time to explain the needed work and answer any questions about my vehicle. The parts staff are equally friendly and helpful and respond in a timely way. Appreciate the high quality personal attention from the service and parts department.

To start with David Wright was the most down to earth up front and realistic Dealership representative Ive ever had the pleasure of completing a Deal with. This person prides his honor, experience and humility to not only provide you with a good vehicle but at a reasonable price. Now Im not sure going into details about my purchase would really be pertinent to any potential customer but my experience with this representative was top notch and i would highly recommend anyone who is interested in or desires to buy to go straight to this individual first at Malloy Ford of Alexandria. Highly recommended.

My wife and my two young boys had their best car dealer experience ever cause they were able to check out all the cars in the show room without anyone telling them what not to do like some dealer we have been.. customer service people were very nice to my family they even gave my boys balloons.. I highly recommend this dealer cause they’ll beat other dealers price even better.. very easy no hassle and very very nice people to deal with..

I have taken my car for service here multiple times and every single time they leave the carpet absolutely filthy. It takes me forever to clean all the black stains they leave off the carpet.

Could not asked for better customer service!!! Delivered my 2021 ST explorer to my house. Professional all the way!!!!! Highly recommend

Great and honest service center. My service guy Bill was excellent and patient with my vehicle. Highly recommend.

Bought a van, sight unseen, from this dealership. Obviously I wouldnt recommend this practice. However, when my employee arrived to pick it up, 1.5 weeks later, he found that the rear doors did not latch. I dont believe anyone tried to pull one over on us, they just didnt know what they were selling. Avoid this dealership unless you have time to chase them down.

Recently had my Virginia State inspection done by Mallory. Good job.

Always professional, always helpful! Best service department I’ve worked with anywhere!

David Wright was our Sales person. He was fantastic. He was very helpful, easy to work with. He made the process very easy and smooth. Everyone at the dealership was courtesy, and helpful. It was great transaction and would definitely buy from them again. Highly recommend Malloy Ford of Alexandra .

Was able to get appointment on short notice to assess failure of almost new car to start. Robert Steele was welcoming, competent, explained his assessment of likely problem and went above expectations in getting car assessed and fixed.

Robert is my service technician and he knows how important proper maintenance is for my F150. My recent service was brakes and ball joints. I’m back on the road as good as new. The Malloy team does high quality work at reasonable prices. Get it done right, get it done at Malloy. Thanks Robert!!

Great dealership. Of all the dealers, Malloy seems to focus on their ability to provide great and timely service. Rarely have I had trouble getting a same day appointment where other dealers in the area couldn’t fit me in for weeks. They’re friendly and good. I had an issue with my older Taurus squealing in the power steering that no other dealer could isolate. I was fearful it would be a large repair but they used some lube and didn’t even charge me.

This dealership is great! Ntundi was clear and upfront with pricing and made the car buying process simpler. The staff was friendly and their vehicles were priced fairly. They helped me find the right car for the right price.

Drop off my explorer 8am on 9/27/21 change oil and minor check up . We been calling service dept when it will be finish they said they will call us back onceIts done no call back till now 9/28/21 😡😡😡 im calling them again right now ….

When making a commitment this big and having so many options to choose from, the thing I care about most is working with someone whos knowledgeable, trustworthy, and caring. With that said, your sales rep Royal H is why Im leaving this review. His exemplary service and dedication to helping others is why I will continue sing the praises of this dealership. Royal is the greatest at what he does, make sure hes well taken care of!

They helped me out of a pickle. Appreciated it!

Geraldine and her manager help me get back onto the road with a brand new 2021 mustang. They was helpful and understanding and there all the way to late at night to ensure I was good during the car buying process. Thank you all!!

ABSOLUTELY OUTSTANDING.My car star acting funny middle of last week, the warning tones sounded different, I was getting messages I hadnt seen before, then on Friday, it didnt want to start right away, then it happened again Saturday morning when I was out running errands. FINALLY a warning light showed up. I drove immediately to Malloy, got there just before noon. JAY helped me out and was a total rock star. Unable to immediately hook up my car to diagnostics, he listened to everything I told him, we did a little research, he took his time with me, he honestly cared about my cars problems. He didnt think theyd get to until Monday, and there were no loaners, I was out of warranty, and was worried if I kept it and drove it, it could quit on me on the highway going to church on Sunday...LONG STORY SHORT (probably too late for that haha), Jay hooked me up with some Ford Customer Loyalty dollars, got someone to give me a ride home, AND they were able to get to my car that afternoon. Jay sent David (also super nice) back to get me, and my car is fixed and the Ford dollars covered it all.Jay went above and beyond for me, and I cannot tell you how much I appreciate the care and the service.

Kelvin was a great salesman and got me a great deal.

Excellent sales experience, Kyle is a veteran and a true professional. Knew the vehicle details, had it ready to go for a test drive when we arrived. Price was competitive. Did have usual extra dealer options but politely presented and no pressure. 3 hours total from arrival to driving away in a new truck. Highly recommend this dealership.

I’ve had great experiences at this Ford dealership location. Everyone from the shuttle driver, my advisor, and the checkout receptionist were friendly and great to interact with. My advisor gave me the run down of my vehicle and helped me make an informed decision.

Everyone was honest and straightforward. Not the norm we have experienced at a lot of other dealers. Halim was great! You can tell he takes great pride in his job. Greatly appreciate his help, we love our Edge! Easy and stress free to buy.