Excellent service, my first time dealing with Easterns Motor and was not disappointed. Their customer service was phenomenal and would highly recommend to all my friends and family. Juan who was their sales rep. was very helpful. Kevin is their manager who took initiative and very easy transaction, and finally Darius who had delivered my vehicle to my home was very professional and respectful. By end of the day, I am very pleased with my purchase and their outstanding customer service. Keep up the great work team Alexandria. Kudos

Z is AWESOME!! My experience was nothing short of exceptional in that he was honest and professional and proffered outstanding customer service. Z made me feel welcome and appreciated and truly listened to what I was looking for and made it happen! I would highly recommend him to ANYONE in the market for a new vehicle as he will not disappoint!

Overall experience was great! Lonnie R. provided me and my wife an excellent customer service in providing all the car information we needed to know. He provided us all the answers we’re looking for to close the deal. He went above and beyond and we were so happy that his Team worked with us to get this great deal! They exceeded our expectations and we will definitely recommend to family and friends.

Z and Mike were truly awesome & amazing. Great team work. Z was so helpful every step of the way. Delivered on every promise & truly knowledgeable about the car business. I had challenged credit & a lot of issues and he still was able to make it work for me. I work a lot so Z handled everything for me remotely and even picked me up from work to finish the deal and he was honest which I can really appreciate! This team is a great asset to Easterns. I’m telling everyone about my great service at this Easterns Alexandria location. Forever grateful! Go to Easterns Alexandria and ask for Z. You will not be disappointed!

I picked out my car online on a Tuesday. The next day Lonnie picked me up in my new car. We drove back to the dealership and completed the paperwork in no time! Highly recommend Easterns and Lonnie!

My experience at Eastern’s was absolutely phenomenal. The sales team, general manager and everyone involved in my process was absolutely accommodating, and went the extra mile for me. Their time, dedication, and strong effort to made this worthwhile. I’m so happy I purchased from Eastern’s!

Hadim Bearden was very helpful, made the process very smooth and efficient for me. He explained things clearly and did his best to get me the best deal. The entire staff was inviting, professional, and friendly. I’m overjoyed and my new vehicle has added so much time back into my busy schedule.

I’m definitely satisfied with my car, Zia and Bacha were very professional and patient, they helped me during the process of the loan and tried to get me the best rate for my car, I totally recommend this location

Got my car from here, very professional and they work with you. The guy Zia worked hard on getting what I wanted. Would def come back!!

Ahmad sohil zia (ZEE) My salesman Z got the deal done when nobody else could in less than 24 hours. And was my Uber driver for 15 mins. I’m so happy! Easterns is the bomb !

Everyone was very professional and attentive. The only issue was that the financial paperwork was completed online and parts had to be redone when we actually picked up the vehicle. The car was prepped and ready in a very timely manner.

AMAZING! From the moment I walked in to the dealership everyone has been great. I came in looking for a vehicle with intentions of getting into something later this month. Hadim and Kevin were literally the prayers I needed. They worked with me and what I had to offer. They made a very stressful situation easy and comforting. I am so appreciative of them and the entire Easterns staff. Knowing some places are very pushy and business before customer oriented based, having them who helped and worked with me really made a difference.

Lonnie was very informative, helpful, and confident. I went to the dealership to look around and see what they have only to accomplish what I thought I couldn’t and walk away with a new car salesman. Go see Lonnie if you need a car! He’ll make it super easy for you, as he told me “give me what I need and I can get you a car” it’s literally that simple! Thank you Lonnie!

Ahmad “Zee” Zia and Kevin, the manager are awesome! As a first time car buyer these guys helped me get into a “starter car”. The process was very easy with all their effort and help. Their customer service is superb! They helped me get into a car within my budget. I highly recommend Easterns of Alexandria. I am very happy with my new vehicle! I’ll definitely be back for a higher end vehicle once I’m done with my starter car.

Bought a great 2017 Ford Explorer XLT from Easterns. I originally started out at another dealership but quickly became turned off by the let me talk to my manager game. With my sales rep (Mustafa Bacha) and Easterns, there were no games. It was fast and easy. The entire staff was amazing and we got an outstanding vehicle. Highly recommend Mustafa Bacha and the rest of the Easterns team.

Great customer service, from the group at Eastern Automotive, but a big Thank you to Salesman Lonnie hes the man he makes the magic happen thank you for my Chevy Equinox. Continue to be courteous and professional in your work. Youre Awesome.

He is very helpful and kind excellent customer service and work ethic knowledgeable and dedicated to his work

Ahmad Zia (Zee) was a great, he did everything he could to get me financed. He even stayed late to get everything processed and then came in the next day which was his day off finish everything. He is highly recommended if you go to Easterns

Lonnie Rush was an excellent sales agent. He got me the best deal (better than other dealerships) as well as top notch customer service. Will definitely return when I purchase my next vehicle.

Im happy we chose to go to this dealership! Darius the sale agent West was so patient, hospitable and confident in getting me a car. Mike Habate was also awesome!! They were passionate about their business and explain every single detail of the purchase!! As a first time buyer with them it was fun, and obviously they get the job done!! I will tell everyone I know who is seeking a new ride to head nowhere else but eastern motors Alexandria

This was the best car buying experience I ever had! Darius Skerritt, Mike Habate And James Simpkins are the most honest straight forward people I met and took there time finding the exact car I was looking for and getting it in the payments I can afford to putting on the new license plate and taking the car in to get the light bulb replaced, THEY DESERVE A RAISE!!! I HIGHLY RECOMMEND THIS PLACE AND ASK FOR THOSE TWO TO HELP!

Lonnie was fantastic! Really respected my time and help me understand the value I was getting for my trade-in and the financing that I needed to get approved! Would highly recommend anyone who is trying to buy a car to see him!

My experience here at Eastern Motors of Alexandria absolutely exceeded all expectations I could have possibly had. Dont hesitate - you will be very well taken care of.Darius was my sales consultant and he was so friendly and helpful - absolutely professional, helpful, and made all info I wanted and needed available to me and all of it completely transparent. There was nothing insincere or salesman-y in my experience with him. He was great!I had an awful visit at another dealership (totally unrelated to Eastern) earlier in the same day. They wasted hours of my time and treated me very poorly. Not only did I leave with a car that same day from Eastern - I was very confident and happy with my purchase and I left feeling that I was treated with the utmost respect, consideration, and kindness.

This was my second time using Easterns and I contacted the same salesman from the first car I bought. Mr. Lonnie Rush was helpful and worked with my situation. That’s all I could ask for. Mr Rush is pleasant and goes the extra mile to get you in a ride. Thank you to All the staff at Eastern Motors

I would highly recommend anyone looking to purchase a car to consider Eastern Motors. The process was so smooth and didn’t take long. They had some many lenders that I was able to get a better price for my monthly payment. I worked with Carlos and he was fantastic!! Knowledgeable and customer service oriented! We will be coming back to buy again!

This my second time buying a car from Easterns. It was an even better experience the second time around. My salesman was Ronnie. He made the process very seamless! He had great customer service skills, is knowledgeable, and he helped get us the perfect deal. I really appreciate the help! Thanks! If you’re looking for a car go to Easterns.

Lonnie is quick. Honest and very professional. All the qualities that makes a great salesperson.

Lonnie Rush presented excellent customer service, and was patient while giving me information on my first visit to Easterns Automotive Group. I came in to their office pretty down because of the situation with my car situation; And left in high spirits with a new car. I appreciate everything!

I want to give a shout out to Mr. Rush for taking his time to help me pick the right car and helping me get a low interest rate in a car loan. And the manager Lonnie also play a big part and assisting me also If you are looking for a car to go to Easton motors and ask for Mr. Rush Great job respectful go beyond and above to make you satisfied.Great Staff Awesome

I was looking online and I knew what car I wanted. Was contacted by Carlos and he told me I wouldn’t be long in the dealership and he was right! Came in he was very professional from start to finish! He made the process as smooth as possible! He kept me updated on everything during the process. If you’re looking for a car I would definitely recommend going to Easterns Automotive in Alexandria VA and ask for Carlos!

It was stress-free talking to him and hospitality and customer service showed that his job know how is the best I have encountered

Carlos was awesome!! Helped me get the car with honesty and professionalism! Definitely remember him for when ever your in the market for a new car you won’t be disappointed!!

I was referred to Lonnie by my close friend and I couldn’t be happier. I went to another dealership and they didn’t treat me like Lonnie did and that’s important. Thanks Lonnie for EVERYTHING

Lonnie rush is great at what he does. Made buying a car so much easier.

Helo i am very happy todey b/of Lonnie really very nice person with excellent costumer service with good smile i appreciate him thank you very much i proud of him god bless you🙏

Our car sales agent Carlos. G was excellent!5 star for sure!Not only was he very knowledgeableabout the varies vehicles and warranty types.But he was also customer service oriented, engaging and super friendly. He got us all squared away and completely satisfied with our purchase.I highly recommend paying him a visit at the Eastern motors on S.Pickett St. Alexandria VA.Tell them Bonita Tiffani sent ya! You wont regret it.😍

It had been over 20 years since I bought a new car and the experience at Easterns was flawless. I didnt think the concierge service would win me over, but it did! From Marcus to Carlos the experience was flawless they were courtesy, polite and extremely helpful. When its time for another vehicle it will definitely be from Easterns.Thank you so much!!

Mr. Hadim Bearden is a wonderful customer service agent. Very patient, he went above and beyond to get my wife and my sister a car. He went out of his way to find insurance, and he took time out his personal life to stay and make sure we walked away with a great deal in the cars we wanted. Give him a promotion.

Thanks to Darius and Kevin for a good trade and getting me into my new Acura!Definitely recommend.

Darius was great! The whole team in general is nice. Darius answered all my questions and knew what he was talking about.

An amazing experience at Easterns! I really appreciate the time and effort that Hadim Bearden put into making sure I had all of my questions answered. If youre looking for good rates, quality vehicles, and superior customer service, this is the place!

Last year I purchased a 2017 Lincoln MKZ, and fell in love with it. I loved it so much I decided to upgrade to a Continental. So my search began. I remembered during past searches that Easterns Auto Group had modest prices and late model vehicles with low miles. So my search for my Continental started there. Easterns did not disappoint. As a matter of fact, Anthony (Antonio) Gutierrez reached out moments after my search started. He was very professional and informative. My intent was to go to the store to pick up the new Continental, but I had an emergency that came up. Antonio was very willing to help with have my new purchase delivered to me. Next chapter, I wanted to upgraded to a 2020 Ram (less than a week later), again Antonio and the Easterns family came to my rescue and helped me find my new 2020 Ram Laramie and delivered it as well.In all of the years of purchasing vehicles, my experience with Easterns has been so seemless and painless. I would recommend them to anyone looking for their next vehicle.Hats off to Antonio and Shawn and the rest of the Eastern family for your professionalism and help with my purchases.

Carlos was awesome no pressure when purchasing my car and even shows me options to save money.

Moustapha was a true pleasure to work with and worked to help me get into my dream car. I didn’t think it was possible but he and his team made it happen. Many thanks to this team that put the care in customer care!

Mr.rush customer service was very profesional helped me out to look for what I wanted and the dealer happy with a new car when you’re looking for a car ask for mr. He will a great help if you’re looking to purchase a new car %100 recommend.

Lonnie Rush is a fantastic car guide. NOT a salesman. He never pushed me into buying a car on the spot. Took me from car to car over and over again. He understood very well what I was looking for and showed me many options. He was also extremely personable and made me feel special and not like a silly first time buyer. Most patient man I’ve ever met! Walking out with a 2018 Nissan Pathfinder! I will definitely come back for future cars and give out recommendations for Lonnie Rush! Thank you Easterns Automotive Group and Lonnie!

My experience in Easterns was one of the best ones.Mr Ahmad Sohail Zia was my helper, I didn’t felt like he was selling me a car, I felt like he was just helping me get into a car, he was very nice and kind with me. Kevin helped me a lot with my rate.Great place to get a car from.

This is my second time coming to Eastern Automotive. I really appreciate Eastern Automotive in Alexandria, Va and the salesman Hadim. He was really helpful throughout this process. He answered all of my questions and concerns along with making me feel comfortable about trading in my sedan for a suv. I will definitely recommend working with him! Thank You Guys!!

This was my second purchase from this location dealing with the same salesman Moustapha Bacha. Himself as well as the manager Mike went above and beyond dealing with my current credit situation and limited ability for down payment. I recommend anyone coming here to keep and open mind and positive outlook, the process may be lengthy but I am definitely leaving with peace of mind and gained financial knowledge as well.

My salesman Lonnie was very Friendly, courteous, professional and very knowledgeable about his craft.Looking forward to seeing him again to upgrade my wife’s car also to let my friends and family know where to go for A+ car sales service.

Lonnie was great, I drove 2 1/2 hours and was not disappointed. I got in the dealership Lonnie had everything ready for me. No, surprises. Lonnie was so professional and upfront about everything. I was very impressed!

Darius took excellent care of us and was AMAZING! Vinny was great too working with us to get the best price!A wonderful experience and would come here again!

Easterns of Alexandria is the great place to buy car.Ahmad sohil my sales person was very good and helped me a lot. He had all the patience in the world with me.The GM was nice as well.Great place to visit.

Hadim great knowledgeable sales rep! along with Sales Manager who worked a great affordable finance plan!!!Kudos! To Easterns-Alexandria for providing such a stress free transaction.

I needed a car so I went to Easterns in Alexandria My sales guy Carlos was very kind and knowledgeable about his products definitely recommend to my friends and family

I received a welcome package from a bank congratulating me on the purchase of my new vehicle, problem is I never purchased a vehicle from Easterns. I wonder how this happened and I wonder why Easterns let it happen. A rep even said I had been there several times. Never happened. Fortunately I have great credit and would never go to a place like this. You might think it’s the person who committed the fraud but Easterns helped. When we go to court I hope you have copies of my signature and pics of me in your very shady establishment. The ID theft affidavit had been filed.

The sales person, Abdel, was very patient with me and even allowed me to bring my fur baby with me to help make final decision between two different cars. He was honest and considerate of my needs and concerns. He clearly is passionate about cars and very knowledgeable! Also Kelly, in financing, and really everyone in the office was friendly and stayed late until our transaction was completed. Good experience overall. Im excited to pick it up today after they give the car another detailed cleaning before delivery!

In all my experience of car dealerships this Easterns by far exemplary service in customer care. Lonnie Rush and Zerabruk Habte both express Honesty and forthright attitude that created the most welcoming atmosphere I have not experienced before. I recommend Easterns Auto is a premier dealership to everyone and they can amazingly help you get into your next vehicle. I truly thank and appreciate the feeling of being treated with the upmost kindness of professionalism.

I was Really nervous to buy another car but mine was totaled I purchased it from Easterns and loved it everybody loved my car so I went back to them this time I dealt with Abdel! He had a line of cars exactly what I was looking for I finally found the one and he made the process smooth and easy! It wasn’t like buying a house everyone at the dealership was nice and I love my new Audi A4 2.0! If I had to get another car again I would go back to them and see him he was the best! If you’re looking for a carGo to Easterns in Alexandria and ask for him you won’t regret it!

I have had THEEEE BEST experience ever with my bday gift to me!! Thanks so much Darrius,Mike and Tron for the impeccable service and attention today!! I’m so happy! GREAT RATE AND THEY DEFINITELY WORKED W ME🥳🥳🥳🥳🥳

Everything worked out very smoothly. The entire staff was extremely friendly and welcoming. A big s/o to my rep, Darius Sherritt this young man embodies the great qualities of an excellent car sales man. He was patient, he didnt pressure me, he discovered the best solutions to my problems, and hes just an overall great professional. I highly recommend them. They have my business for life. There was no extra/hidden fees like other dealerships. They kept it straightforward with me the entire time.

Lonnie was wonderful, listen what type of car I was searching. Very knowledgeable about cars and provided excellent customer services, will highly recommend, ask for Lonnie.

I highly recommend Easterns Automotive Group! Today I purchased my second vehicle with them, and I am super excited. The customer service I received was amazing~ from the GM to my salesperson! Carlos was my salesperson, and he was friendly and knowledgeable. (Five Stars for Carlos and Easterns!!) Lisa Earley, VA

Lonnie was Great!!! We were extremely satisfied with the level of professionalism we encountered with Eastern. Friendly, knowledgeable, and fair are the words I would use to describe our experience. Highly recommend.

Lonnie was great. Thank you for my cool 😎 new truck. Twin Turbo

Lonnie was great, definitely telling all my fam and friends to come to Eastern’s!!

We had a great experience with James! We were only going to shop around but James was very knowledgeable of his job and made the process very easy that we decided to go ahead on a car. I highly recommend if you are going to the Alexandria location to ask for James!

Lonnie Rush was knowledgeable, honest and patient when helping me find my dream vehicle. He was able to answer ol of my questions in detail and help me with financing my vehicle. This has been my most positive experience with making any large purchase and I would highly recommend him to anyone looking for a new car, particularly new or inexperienced buyers.

In and out fairly quickly. I didnt like that I couldnt test drive the car until the credit was checked but I guess things have changed in the past year. Sales staff were friendly but have very thick accents which made it difficult for me to hear them because I am very hard of hearing.

My visit to Easterns was not what I expected Carlos was definitely on top of his game when It had to do with knowledge of his products as well as customer service was on point definitely if you want a great car buying experience!

I don’t even know where to begin. Easterns commit acts of fraud everyday. Moustapha the salesman was the only decent person working there. However Anthony the sales manager, Vinny the Finance manger and Ismelda the office manager violated the TILA act, 15 usc 1605 determination of finance charge. Down payments are acts of committing fraud. They also stated I needed their tire premier package in order to obtain credit. Credit is a right not a privilege.15 USC 1605 states (a) “Finance charge” defined Except as otherwise provided in this section, the amount of the finance charge in connection with any consumer credit transaction shall be determined as the sum of all charges, payable directly or indirectly by the person to whom the credit is extended, and imposed directly or indirectly by the creditor as an incident to the extension of credit. The finance charge does not include charges of a type payable in a comparable cash transaction. The finance charge shall not include fees and amounts imposed by third party closing agents (including settlement agents, attorneys, and escrow and title companies) if the creditor does not require the imposition of the charges or the services provided and does not retain the charges. Examples of charges which are included in the finance charge include any of the following types of charges which are applicable:(1) Interest, time price differential, and any amount payable under a point, discount, or other system or additional charges.(2) Service or carrying charge.(3) Loan fee, finder’s fee, or similar charge.(4) Fee for an investigation or credit report.(5) Premium or other charge for any guarantee or insurance protecting the creditor against the obligor’s default or other credit loss.

Lonnie was a awesome customer service agent I appreciate all his help

Lonnie Rush met me at the front door and ushered me in for my appointment. I was already pre-approved and he took me straight to my washed and shiny new vehicle. He was very professional and courteous and guided me through the steps to completing the paperwork . During this time another customer was complaining about how much time it was taking to appraise his vehicle. Mr. Rush excused himself and went over to the man and explained the process to him. My overall experience was very pleasant. I have already referred a friend to Easterns and told her to ask for Lonnie Rush.

Great service; Darius and Vinny were incredible. They’ll keep it straight with you if you keep it straight with them. Cant speak for the entire company, but the team at this location are stand up guys.

I came in Interested in purchasing a New car but wasnt sure about options. James helped me look over my options and made sure to answer all of my questions! Made me feel welcome and was very patient with my questions! Over all I had a great car shopping experience and will Come back in the future!

Hi everyone, just wanted to share my experience with Eastern Automotive Alexandria Va.It was so amazing.Abdel Osman treated me like I was family to him, I felt so comfortable and he made my experience to easy and simple,that was my first time financing a vehicle&I didnt think it was going to be that easy.If Mr Abdel is with another client please be patient and wait for him youll will not regret it.Kevin is the financing manager you want to wait for him as well hes going to work with the banks for you to get the best affordable price possible,hes such an easygoing person. Wait till you meet Kelly shes just a sweetheart so pleasant and friendly before I signed any documents Kelly explained everything to me and make sure I understood all my paperwork&reassured me if I had any questions just give her a call.You can see the entire Eastern Motor Group theyre truly like Family What Amazing Group Of People.If youre looking for great Service& affordable prices this is where you need to be have a blessed day.

I recently visited this dealership. My sales rep Anthony Gutierrez was the most helpful professional, very kind, personable and wanted above and beyond to make sure I had the car I wanted.He was very patient and answered every question I had. The people were all very helpful. I had a great experience with the people and left happy!We were so lucky to get Anthony for our salesman.My 8yrs old son is still talking about how cool Mr. Anthony was .If you want to purchase a vehicle, I highly recommend this dealership and ask for Anthony u will not gonna regretted!!!

James Craig has been an outstanding car guide. Working with him over the phone has been extremely informative and straight forward. He’s done an amazing job walking me through the process of buying my first car.

Thanks for the awesome experience with Hadim. He made sure we were completely satisfied! The quickest and non-problematic experience with a car purchase! Thanks Hadim!!

Hadim was Amazing!!! He made it so easy and explained the whole process step by step! He did all nice and smoothly! Come and get the pleasure to leave the place with your wheels with fair price!!

Hadim Bearden and Mike Hatbe were amazing!! By far the easiest experience I’ve ever had!!!!

Thank you to Darius and the Alexandria team for making sure that I was comfortable in my buying process. As a first time buyer I was extremely anxious and had plenty questions (sorry again lol). Darius was completely transparent, made sure that I was well aware of every step in the process and that I was satisfied with the outcome. Super grateful, and loving my car!

I experienced excellent and friendly customer service while I was there! Hadim was extremely patient and very helpful during the entire process! Phenomenal experience!

I would love to thank Carlos Guzman for his excellent service! Extremely professional and helpful!

Abdel was great!!! His customer service and attitude was awesome. I was able to get the car I wanted easily with no hassle. A smooth in and out process. Thanks Abdel I really appreciate it!!!

First time financing a car. And Carlos gave me a great and easy experience. Left with a better car then I expected help me get insurance also. Actually didn’t really expect to leave with a car today. But I left with a great one.

Lonnie Rush helped me out when I was car shopping this past weekend. Although I didnt buy anything that day, this gentleman was very respectful and informational. Would highly recommend.

Mustapha was wonderful! Tony is great and Kevin was very helpful as well! Honestly, this was the easiest, most painless car buying process Ive been through. Come visit these guys and tell them what you need and theyll definitely help you out.

We drove from Richmond to get a car we saw on-line #Genesis and the entire process was great!Dealership is clean & socially distancing in practice and everyone was professional and kind. We worked with Anthony and he and the entire team were easy to work with. Have to say it was worth the drive.

Hadim was awesome. I was truly having a hard time. I appreciate him very much! Highly recommend 😊

Darius was extremely professional throughout my car buying experience! I would recommend purchasing your vehicle at Easterns Automotive. I love the whole atmosphere. Thank you so much for everything!

They were so lovely and helpful with my credit being not the greatest. Hadim Bearden helped the most!

I picked out the car I wanted online, they brought it the store in Alexandria from Maryland for me to save me a commute. When I arrived they got me in to test drive immediately and I left with the car about an hour later. Couldn’t be happier with my experience at Easterns. Quick and efficient.

Love and really appreciate the help they gave me and my family, best place to come if you have bad credit and need a car and help to rebuild and repair your credit. Also ask for Hadim Bearden, he did a wonderful job helping me, and he will you get a car that you love

The best experience I’ve ever had! Lonnie really looked out and helped us to have the best time deciding which vehicle was the best fit for me and my family! Will definitely be back in the future!

I came to Easterns with a goal of upgrading my current vehicle and had the pleasure of working with Lonnie. He made the process smooth and got me into a new vehicle with low miles and a payment close to what I already had. I’ll definitely be back when it’s time for another upgrade!

Ive known Vinny for years. If he cant get you a loan for a car, you cant get one. Hardim Beardim was extremely thoughtful and professional. Go see these guys and get your car. BTW, I didnt know these newer cars had all these features. The Accord I picked up almost drives itself...

EASTERNS Automotive group in Alexandria provided high quality, diligent and dedicated service during the purchase of my new car. CARLOS was very patient through the entire process. He provided me with as much time as I wanted to view and inspect the vehicle and ask as many questions as I wanted. The finance department and manager were also supportive with answering all questions.Great experience and Im thrilled with my new purchase!!!!!

The staff were great and very helpful, and they clearly walked through all of my options. They gave me a good deal on my trade in, too, and I left with an almost new vehicle in great condition.

I had issues with the SUV that I purchased as the trunk was not working properly when I picked up the trunk. Had to wait several days before the problem was fixed. However. I am giving 5 stars because the salesperson worked diligently to get the problem resolved. BW