Called today about my sons laptop he uses for school no longer charging. Was able to get right in to see the guy. He gave great customer service and knowledge and very friendly. Have now found my perfect repair shop for all my future needs. Definitely recommend this establishment. A++
Rodi is great. Very helpful and his work was top notch. I have already recommended him a couple times to friends
I had such a wonderful and positive experience. Rodi is knowledgeable and knew exactly what was wrong with my laptop and how to fix it. I am happy I found Rodi Computer Service! Beyond grateful and money saved. Thank you so much Rodi; I truly appreciate it!
We took our HP laptop computer to Best Buy (where we purchased it) to have the screen repaired. They told us that it could not be repaired and we should consider purchasing a new one. Rodi was able to repair the screen in a very short period of time. His expertise and level of excellent customer service were outstanding! I will recommend Rodi to everyone that requires service to their computer equipment! Thanks Rodi!!
To whom it may concern,If you are looking for a computer repair service that is going to fix/repair your computer overnight and rush the product just to make a dime then Rodi Computer service is not for you.If you are looking for a computer repair service to take their time, put in the effort to go above and beyond, and be patient for a quality product then Rodi Computer service IS the place for you.I have recently moved from New Jersey and was weary of anyone being able to handle such a heavy duty personal gaming computer. Rodi has not only been able to provide an incredible product that performs above and beyond, but has continuously tried to provide knowledge of the problem and be helpful in every way. There is no one else in the state of Texas that I will trust from here on out to deal with any of my computer issues. From basic home laptops to high end gaming pcs Rodi Computer service is where you want to go for the best results without question.
Cant say enough about Rodi Computer Service in Allen, TX! I appreciate that Rodi knows where to draw the line on repairing old computers, and that he came up with a great solution getting me into a new computer. Other repair services would just milk you for whatever they could, but not Rodi. As with other reviews Ive seen posted, I too found that I received great value, quality, professionalism, etc. from Rodi Computer Service. Thankfully, I will not have to go back to the box store for computer service from now on. And FYI, Rodi knows both Apple and PC products. If you need computer service, you cant go wrong here.
Rodi was able to upgrade my older tower unit that still runs well and is quiet versus paying more elsewhere to replace it with another laptop. For less than a new machine, I have greater storage capacity with drive redundancy for backups and increased speed of operations. I am also in great shape for Windows 11. Very knowledgeable and does his best to meet customer needs with the best solution and least cost. I will continue to use RODI for my future computer needs and highly recommend his services.
After a colleague raved about how wonderful and effective this Rodi computer guy was in repairing what was thought to be an un-reparable issue that she faced with her laptop, I found myself in need of a little repair work. I took my CPU to Rodi. Instead of locating just an amazing repair shop, I found myself not just a repair person, I found a gentleman who has been blessed with impeccable integrity and who was focused on repairing my computer so that I would “Never” need to return for that issue, but also a person who found it necessary to educate me on every aspect of what he repaired and why he repaired it. I found a new family member, and I will share with others his amazing skills. Thank you, Rodi!
Rodi is simply the best. As soon as he opened my computer he knew exactly what to do. Rodi is very professional and he does not try to sell you something you dont need. I have taken stuff to Best Buy before but it is nothing compared to Rodi! Keep the good work!Sincerely,Alex P.
So I finally know whats wrong with my laptop! And the best news. Its not gonna cost me more than the computer is worth. I thank rodi for taking his time to really find out what was wrong with it. Even though it did take longer than expected. I still appreciate him for taking the time to look for the one part my computer needs in order to run well.so I wouldnt have to spend more than I needed to
Rodi is very knowledgeable and a great person. He takes the time to understand your issues and his prices are very fair. Most importantly, I trust his recommendation. Its great to see his business growing, he deserves it due to the solid service he provides.
Rodi is very personable, very knowledgeable and explains everything completely. He will do what it takes to make your computer work. He is honest and respectful. He tells you what you need to do and what need to buy to make your life easier… Always have a backup.. Thank you Rodi for everything.
If you’re looking for an amazing computer repair service this is the place to go, I had bent a lot of prongs on my processor without knowing and couldn’t figure out what was wrong, so we went to him thanks to a friend telling us about him and he found out what was wrong AND unbent all the prongs all under 30 minutes!! Would definitely recommend to a friend, great guy great customer service and saved me $300! 100/5 stars
No one better in the industry. No oner. This engineer / master technician is not only worlds above others in terms of knowledge and skill, but is the MOST honorable man. His code of ethics and genuine concern for customers is unmatched. Never fails to impress. I trust him with my law firm machines and data.
I literally cannot say enough good things about Rodi. The flash drive containing my dissertation work broke and a number of the files were damaged. But Rodi was able to recover EVERYTHING! He was great at explaining what could be wrong and what would need to be done. The price was perfectly within the range he quoted me for the data recovery, and it was substantially less than experts from chain companies. Rodi was fantastic to work with and I would happily refer anyone to him.
My husband found Rodi a couple of years ago and has saved us both money and enormous headaches. Rodi is the very best. My old Mac Book Pro was close to dying and Id lost the ability to even pull up my emails- they were completely gone. Rodi made great recommendations, fully walked me through all my options to see which was most cost effective for me. I ultimately decided it was time to update my laptop. Rodi ordered me a newer Mac Book Pro that is essentially brand new. Looks like it came right out of the box brand new but is a 2015 model. He managed to rebuild my email database and restore all my lost emails! He completely cloned my laptop and transferred all of the data. It runs so FAST now. He also put on Bootcamp so that I can run both Mac and MS! He has 15 yrs experience and really knows everything about computers and wont steer you wrong. Im super happy my husband found such an honest business man. His slogan is spot on: If they say it cant be fixed bring it to Rodi! Thank you, Rodi!!
Rodi and Parker helped me out! They where both very friendly and personable. The guys went above and beyond fixing my custom build. They did a nice deep cleaning and rearranged my my PC to help prevent future issues. The only reason Im giving 4/5 stars is that it took longer than I was originally quoted and they didnt communicate that very well. I think its because the guys got sick for a little while so they where swamped business wise. Thanks guys!
Rodi and his team did a wonderful job at repairing the screen on my MacBook! The prices are reasonable and the staff is very kind and hard working. It did take a bit longer than I was originally told, but I understand that unforseen circumstances can occur and set things back a bit. No worries though, because it was well worth the wait! The only thing I felt was a bit lacking was communication on their end; I had to call them myself to figure out why it was taking longer than originally planned. Overall a wonderful experience, thank you Rodi!
I have used multiple computer repair places in the Northern DFW area and Rodi Computer Service is the best of them all. Quality work, affordable price, and an honest analysis. Highly recommend Rodi Computer Service.
After reading such positive reviews about this business, I decided to bring my laptop over for a very frustrating issue that I had been dealing with for weeks.Rodi was professional, knowledgeable and passionate about helping people with their computer problems.He walked me through the issue and I even learned a few things by the time I left.Highly recommend!!
Seriously, these guys are amazing. Their attention to detail coupled with an inner drive and genuine heart to deliver the best result possible at a more than fair price are phenomenal. They replaced the crashed hard drive in my laptop in 2020. Last week we brought them my wifes laptop to replace its hard drive. Once that was done, they proceeded to thoroughly and meticulously clean the inner workings. Its now running better than brand new! Cant thank them enough.
I and my lap top were in trouble due to a hacker somewhere in Nigeria.I could not get my e mail for 5 days as this hacker was forwarding my e mail to Nigeria and sending bogus emails to my contacts with the usualsend me money routine. I brought my lap top to Rodi and he found the hackers directive to forward my e mail. He corrected the hack and we were up and running very quickly/. Thank you Rodii
First time to review anything but I am more than happy to review RODI Computer Services. I was having problems connecting to the Internet due to driver issues and found RODI thru Google and the reviews.He was able to help me get connected and he DID NOT CHARGE ME for anything. He can do repairs on both MAC and PC.Also very honest in telling me that if he did some work it might void the warranty and he suggested to try not to void the warranty.He also is highly knowledgable Has over 15 years of experience in IT work and computer repairs.One thing that impresses me a lot also is he knows a lot about computers that he even knows where it was bought
I cant say enough great things about Rodi and the work that he does. Ive used Rodi a few times over the years to fix random computer issues (cracked screens, bad ports, etc) and hes always found a way to fix the problem and been very reasonable with the pricing. Most recently I had a hard drive go bad and Rodi was able to work his magic and recover the data. He got me up and running with a new SSD and transferred over the data from the bad HD. Rodi does amazing work and always does it with awesome customer service. He clearly explains the issue and comes up with the best options available. I will continue to highly recommend Rodi for any computer related need.
He took his time and fixed all of my issues . This guy is the best . Took his time and went above and beyond
Rodi is one of the most determined computer techs I have ever seen. He will always give you the best hardware for your money, and give you the straight truth when it comes to what is wrong and what your options are. He stays busy, but that is because he is the best at what he does.
Very good customer service and the technicians knowledge of my computer’s problem.Highly recommend this company for all computer problems. They can fix the problem.
Fast and easy fix for my issue and very knowledgeable. Rodi was friendly, honest and definitely hooked me up!
My son dropped the computer and it wasnt turning on, I took it to Rodi and he opened it up, cleaned it out and fixed the issue while I was still there! Please dont waste your time taking your computer anywhere else, you will not be disappointed with the level of service and pride this man has in his work. I felt like I was treated like family. Thank you Rodi!!
I brought my MacBook Pro to a reputable service, backed up data to an external hard drive so I wouldnt lose anything - only to be told he could not transfer it back onto the computer because the port was loose. Needless to say, I was very upset.Thankfully I found Rodi. I literally went in crying and left with a smile on my face! He is truly amazing! Not only did he retrieve the data right in front of me, but also suggested an updated hard drive for the computer itself. I purchased a better external hard drive so as not to worry about losing any information and I now have a more efficient, better running computer.There are angels here on earth performing miracles. I will always go to Rodi.
14 Year customer ! This is the greatest IT guy on the planet. He has saved my business stuff several times. I buy all my computers from him.They are the best machines and the best values. He is like a member of the family. Go get your stuff from him. You wont be sorry.
Went in to see why my computer wasnt charging. Very friendly and informative. Explained the why and how and was able to fix it right away!!
Rodi is the best. I had a computer that I brought in and he fixed in in short order at no charge. When I purchase a new computer I will buy it from his shop! Great gentlemen and a class act. He definitely takes the lone view with his clients!
Very knowledgeable and hard working guy. Takes the time you need to help you even if you really dont know what you are doing. Reasonably priced. Highly recommended.
Mr. Rodi was so professional and honest! He did excellent work on my Mac book pro 2009. The communication exceeded my expectations and the turn around time was quick.
I walked in and Parker helped me out and was so nice and professional. This is the place to go for assistance with your computer, tech needs. I will tell everyone I know!
We had a slight issue at first but they made it right and then some. My husband is extremely happy and we will definitely use them if needed again!
These people are the BEST!!!! Totally amazed by the staff and the manager. Went there for an issue with my desktop computer fans running full force making a loud noise. The manager even though extremely busy noticed that this was something he could quickly look at so I dont have to leave it for couple days.Not only did the solve my problem but also explained me what the issue was. Although he was quick to fix the problem I would say that is down to their expertise and experience.And even after me insisting them to take some money for the quick fix (which otherwise would have easily cost me $100-$150 for shipping it to the manufacturer and 2 weeks of without the work pc) they refused to charge me and said they were happy to assist anyone if its something they can do fix quickly.Oh and did I mention they are always there to open the doors for the customers and help out with their pcs & laptops.Extremely impressed with their Work either, Expertise and above all their HONESTY & VALUES!Will highly highly recommend them to anyone needing help with computer repairs.Thank you team Rodi for all your help..
All I can say is WOW! Rodi amazing. My macbook pro batteries were swollen and needed to be replaced. In addition, my laptop had major internal dust issues that I did not realize. He genuinely cares about doing an amazing job on anything he works on. He not only cares about doing good work, but he also cares about the client and making sure they are happy. He goes above and beyond to get the job done. Very intelligent and very genuine. He is extremely open about the process as well, in order to inform and teach the customer about their computer. I will be recommending this business to any of my friends who need computer repair work. I am blown away!
The best thing a friend did for me 11 years ago was refer me to Rodi when I was having computer trouble. He has always been prompt, friendly, and accurate. Reasonable charges. I rely on his work. Go to Rodi.
I brought my son’s laptop computer to Rodi to fix the keyboard. Rodi was extremely friendly and fixed the broken key right there in front of us. I tried to pay him something for his time but he refused. It’s rare to see and witness true customer service like this anymore. I will definitely refer others and visit Rodi for my future computer repair needs!
Rodi was so helpful and figured out the problem with my laptop, which just happened to be a bad power cord. He was so patient and informative, I would definitely recommend anyone that has a cpu problem to go to Rudi first!
Going to Rodis Computer service you get the expertise of an enterprise level computer repair store while still feeling apart of a small family business. Unique, knowledgeable, and more than reasonable pricing for computer repair/maintenance.
Rodi did an incredible job recovering almost a terabyte of data from my external hard drive. So many precious memories from my family on our drive and he recovered it all. He was professional, kept me in the loop on status and explained the process. Could not be more thankful for Rodi!
I took my laptop on December of 2019 to see if something can be done to fix it. Rodi said he will call me soon and give me the quote. In short, I have no update on what happened to that computer. In between, I called them more than 20 times, stopped by them at least five times. He kept giving so many different reasons every single time. I already lost the hope on getting it back which is not a big deal to me. But, every time I think about it, it gives me anger and negative vibe coz his business with me does not makes sense. How can he lie/ignore me this long. The best I could do is write the review in google and all the possible platforms.
This was my first experience. These people were professional and fast! Anthony helped me in every way I needed. I will use these folks from now on. I am so glad someone told me about this great service.Give Rodi a try, and I believe it will save you money!
Those man is fair and loves what he does. When you love what you do it means better job, better prices, and freindly service. Thanks.
I’ve had bad experiences with PC repair before – the chain that way overcharges you, the independent shop that validates your skepticism, the friend from high school who doesn’t quite know what he’s doing. Thankfully, I went on Google and found Rodi right in town. The man who runs this shop is extremely knowledgeable, professional, and fair. You can immediately tell why his shop has cultivated such a devoted customer base over 7 years, and why h: earned so many good reviews. It took one visit for me to be sure I’ll never have to worry about finding another shop as long as I’m in the area. If you’re in Allen, Plano, McKinney, or anywhere close, go to Rodi’s. You will not be disappointed.
Rodi was extremely helpful. His knowledge and experience where far above anthers I’ve tried to use. He set a great exception on timing for the repair and the problem. My PC is back working great.
Extremely knowledgeable, willing to work around any issues, provides an in depth explanation of what the issue is and how it’s intended to be fixed. Brought in a MacBook Pro with a broken screen, was able to replace it along with clearing up many software issues I was experiencing.
Very professional, timely and responsible. I really appreciate and thank you for the quality of service provided.
I went in to have my computer looked at because I had just built it and had no idea what was wrong. Rodi looked at it and helped me and my friend for hours teaching us and making sure we understood what was wrong and even helped us to install a liquid cooling system because he wanted us to be set. He recommended great parts and is honest. 10/10 and wouldn’t recommend anywhere else.
Great service, fair price, personable owner. If I could give 6* I would.
Definitely recommended. He was able to recognize the issue with my PC very quickly and resolved it within the cost of the diagnostic fee ($50). I took my PC to two other computer repair shops and both of them told that mother board was faulty and entire PC need to be replaced etc.
I entrusted Rodi to retrieve and transfer some highly sentimental data off a old hard drive. He came through with flying colors! He saved all our precious memories at a very reasonable price. I highly recommend!
Computer smart and a good heartthat’s why it’s the perfect place to gowhen your computer doesn’t start.
I am one of the top computer repair professionals in the country but I am clueless about component level repairs for motherboards (other than simple replacements of say a charger port or wifi card). But I have customers who invest a lot of money in an expensive laptop without realizing the industry failure rates for these is (IMO) at least 5% and sometimes higher. And that failure can occur BOTH before AND after a typical 1-yr warranty. Rodi didn’t teach me that – I learned that by talking to HP, Dell and PC builder companies like Puget Sounds, etc. who know these failure rates like the back of their hand, as does Rodi. It’s quite sad and distressing and disappointing to a laptop owner when the motherboard fails.In the past my customers call with a failed motherboard wondering what recourse they have.I would normally refer them to a very expensive board level repair company in California that Frys used to outsource to. By that point most people would thrown their laptops into the river as that option is quite expensive.But I am thrilled to finally say that people whose motherboards are damaged seemingly beyond repair can go see Rodi. I heard about him being a “genius” and decided to take a customer laptop to him. His premises are impressive including a very expensive microscope he sits by to diagnose and which is necessary for identification of board level component failure. That gets followed by replacement of failed parts and the final outcome should be, with almost no exception, a working motherboard and in turn a working computer. He loves challenges and is passionate about his work. His prices are affordable and his dedication and commitment to his customers is supreme. I’m sure he does a great job in other areas as he is a full-service computer repair shop but he is clearly one of a kind and I am grateful I met him and will be highly recommending him in the future.
As promised, the installation of new windows on my machine was very quick and also, the customer service is very much appreciated.
Rodi provides the best customer service in North Texas. Recently, we had a laptop screen replaced. Initially, the repair would have been completed within a few days however the supplier of the laptop screen failed to deliver the correct screen. Rodi worked with the supplier to secure delivery of the correct screen over a holiday weekend, completed the work after hours and made a special trip to the store to meet and deliver the laptop. Outstanding workmanship, service and very responsive!
Absolutely outstanding customer service and workmanship! My laptop runs like new, super fast. Rodi takes time to explain your options. I am very happy with his service and will be back with any computer related issues.
Tried to build my own custom computer and botched it up completely. Brought it here and he fixed it better than what I was hoping. Cannot recommend this place enough. I wont even think about going anywhere else for future problems, this is my go to from now on as it should be yours. 10/10.
Took an aging laptop with extremely slow speeds to Rodi on Saturday around noon. By Monday morning, I had a computer that felt new with extremely fast speeds. Everything works again! Its seriously like the day I purchased it. Rodi was great. He knew immediately what the issue was an explained exactly what the issue was and how he would correct it. He also gave me the price for doing so up front. Thank you Rodi for a great experience. I will be recommending you to all friends who need this service for their slow computers.
Rodi is professional, friendly and knowledgeable. Highly recommend him over best buy
Rodi is awesome. Took my computer to another shop first and they wanted a large amount of money and to ship it off for two weeks. Rodi found the issue IMMEDIATELY and was able to fix it in the spot. He was truthful, quick and affordable! I recommend everyone go see Rodi!
They were able to diagnose and fix my daughter’s Chromebook in a matter of minutes. I wasn’t looking forward to spending another $300 on a new one after only a year so they were real lifesavers. Take your computers here to be fixed. They are honest and fair.
Service was terrible! The employee I spoke to was unfriendly, got offended easily and told me I dont have time for this when I asked if he was having a bad day and how I can hekl him feel better. Because all I was trying to gather was info on the process. Unfortunately for this business, they are not there to help you, nor are they willing to take the time, patiently and respectfully, to answer any questions you might have. They are not respectful of your item or your time.
Rodi and his team have been taking care of my computer needs for many years. I highly recommend him. Honest, fair pricing and quite friendly actually.
I recommend Rodi Computer to all my friend! Why - well let me make a list.1. The service is great- he can fix anything2. The pricing is great as well3. But most important is the customer service! I can not tell you how many times I go in to ask him a question, connect a printer, or some other problem I have(I am Computer challenged) and he will stop what he is doing and fix my problem -and at NO CHARGE!!!4. His yearly service to clean my computer and renew the protection is very reasonably priced and I know I can trust him with my computer.5. My husband and I have both bought computers from him and he transferred all our stuff from our old computer and installed excel and word- if you buy one somewhere else you WILL NOT get that service.I consider Rodi not only my computer doctor but also my friend. I If you need help with computer issues Rodi is the place to go!!!
I bought an HP elite laptop/tablet from them. Rodi is very nice and knowledgeable. Straight forward, honest right to the point. He will answer any questions you could possibly have. I left the store with an amazing laptop and a lot of knowledge about computers. Definitely will comeback with all my computer needs and recommend them to everyone. Thank you Rodi!
I have known Rodi and his computer shop since he opened. Rodi is well-informed, in tune to current trends in the computer industry and understands the need of a client. He has built a beast of a laptop for me that is responsive and faster than some of the factory produced laptops. Whatever your budget and or requirements, pay a visit to Rodi Computer before you make a decision to buy computers. He may just surprisingly change your perspective!
I took my son’s Desktop to Rodi after it “Died”. He was amazing. He not only solved the problem, he went above and beyond what he said he initially needed to do. Love the service and the price was great as well!
Well this guy is genius. Its not a repair center, its rather a re-engineering house. You dont get spare parts of your laptop, Rodi will engineer the broken parts and make it much better than original. And interesting fact is he will do it in front of you. Keep going Rodi. I wish you all the best.
We have been going to Rodi for over five years. He is very knowledgeable and, has excellent customer service. His prices are very affordable and, his work ethic is wonderful. If you are looking for a fantastic computer service try Rodi Computer Service. He is the best and, stand out from all the rest. Thank you Rodi for the great service we receive from you.
Rodi is a Super Technician!My Dell desktop will not reboot after I accidentally updated the BIOS that popped up on my Windows 10 machine. I took it to Rodi and he reprogrammed the BIOS and got it back running though it took longer than what he told me. But it was worth the wait. He is very good in what he does. With his engineering skills he can open the computer and replace the component at a cheaper price than replace entire PCB (most others do). He is very honest and upfront with the pricing. In my case he had to do more work than anticipated but did not charge me anything extra. Also, if anyone is looking to buy computers, I highly recommend to give Rodi a call. He has never-used high-end business class computers at half the price.I highly recommend him for all your computer needs.
Rodi has taken care of my family for over 10 years - always giving the time, attention and personal service that you dont get elsewhere. His INTEGRITY is what sets him apart the most in my opinion. Not being a tech guy, I could easily be taken advantage of by what I dont know. Rodi is always honest and fair in his assessment of computer problems and recommended solutions. On top of everything else, his prices are extremely fair. I will always be a loyal customer of Rodi Computer Service!
Rodi is the best at ANYTHING computer related. He rescued me from the Best Buy no nothing geeks and Im on my third laptop with him. I will never buy another computer from anyone but Rodi Computer Service! He is so kind and thorough, the BEST PLACE EVER!
I’ve done lots of business with Rodi, he is a great guy, he’s very dependable and respectable. Highly recommended!
10/5/2020 - Rodi made it Right.. This Guy does care for his customers... after such a long ordeal... Rodi, realized it and as a business owner, He knows the importance of his customers. Thank you Rodi.... and I apologies on my before rants,....You Rock..
The only computer service company I ever go to or ever recommend. Extremely knowledgeable, fair prices, great service all around.
I am usually not one to write reviews, but I believe I had to this time. I accidentally dropped my laptop one time and as a result, it stopped taking charge. I took it to best buy geek squad so that they could repair it and they told me that the motherboard was damaged and tried to charge me an arm just for the diagnostic. They even tried to get me to turn in my laptop for very cheap. I thought I would have to buy a new laptop. Fortunately for me, I found Rodi and let me tell you that he saved me a lot of money. He is honest and gives the best advice for your laptop. It turns out something was just out of place in my computer and my charger had a problem. I paid a reasonable price for the repair and I can only recommend him to anyone who doesnt want to get ripped off by other repair places.
Fast, accurate, customer-friendly service. Rodi is the best! He builds repeat customers through honest, value-added service.I just bought a new desktop. It had a audio problem. I was willing to just throw a sound card in it and move on. Rodi wouldnt settle for that because the problem would remain unsolved.He kept at it until he got his answers. Thats all you need to know about his work ethic and his desire to build customer relationships. 5 stars!
Rodi has offered me first class service every time over a three year period. He always goes above and beyond and offers exceptional service. He does not just treat you like a customer, he treats you like a friend. I have used other computer repair services, and there is no comparison. He knew exactly what to do in a matter of minutes with every single issue I have brought to him, and even helped me learn about issues I was not aware of. Youve got a customer for life, Rodi!
My husband and I have used Rodi Computer Service several times for different things. Twice for a repair and once for a computer purchase. We can say that he is very knowledgeable and takes time to explain things. He is also very helpful. I would highly recommend using him for any service he offers.
Rodi has been absolutely fabulous. I was in a terrible rush to get a tax return filed when I got locked out of my computer. Even though Rodi was closed during a remodel of his shop, he took the time to fix it for me and I was able to file the return timely. He has always gone out of his way to help and I love the computer I bought from him. Besides being extremely knowledgeable and competent, he has my total trust. He has always been upfront and honest. He also does what he says he will do. I actually drive 60 miles one way to his shop when I need something. I will continue to use him for all my computer needs.
Since the first time I came into the store asking questions, Rodi showed to be very knowledgeable and super friendly. I walked out with a computer I purchased at a fair price.u2028 I’ve since gone back, time and time again for my computer needs because this place not only treats you like you’re their only customer and are very helpful, but also usually have what your looking for (if he doesn’t, he gets it - he did for me :)Communication is never a problem and service is outstanding!Rodi goes out of his way to treat you right.Would highly recommend!
Rodi knows his stuff. Have never had an issue he couldnt take care of. He also sells computers at very reasonable prices. Try him before going to a big box retailer.
I have worked with Rodi for several years. He has always gone above and beyond with his service and equipment sales. I have bought computers from Rodi for my entire family, as well as for my business.It is very reassuring to know if I have any question or issue, that he will take the time to listen and do whatever it takes to have customer satisfaction.I Highly recommend Rodi for any computer service or equipment.
Rodi does excellent work. I had a broken monitor and he fixed it beautifully for a reasonable price. He is honest, hard working and charges reasonably for the service. Delivered on time as expected.
Rodi delivers fast, accurate and customer-oriented service. I was having issues with the overall speed of my computer and Rodi went above and beyond all while making the process look easy. He not only fixed the issues I was having, he then went and installed virus protection software that will protect my computer in the future. Rodi was friendly, knowledgeable and professional. I would recommend this place to people looking for exceptional customer service at a great price. Small town, neighborhood service with Enterprise class knowledge and execution.
Always, Always, ALWAYS helpful truthful and delivers the very definition of great customer service. When you see this level of customer service you almost don’t recognize it and he loves it when you make a big deal out of his service. He was just awarded the top rated local business in ALL of Texas. Proud citizen of Allen Texas. Come here first and save yourself lots of time and money.
I have taken my laptops to Rodi to have several issues worked on. He has always fixed the issues at a reasonable price and delivered great customer service. I highly recommend going to see Rodi!
Recently brought in an aging low-end laptop that was having performance issues and, when all was said and done, I walked away with an improved system that exceeded any hopes that I came in with. The owner took to the time to explain what could and could not be done to help the situation. There was no pressure and the pricing was also better that id hoped for - more than fair. It had been years since Id been in this store and the owner made me feel like a regular. Im so appreciative.
Rodi is the best person to go to for your computer needs! He will patiently listen to what you are looking for and give you the best options with prices that you will not be able to find elsewhere! Rodi is someone that cares about the customer and it really shows when he takes the time to help every time you walk in! Rodi is awesome and I will definitely be coming back in the future.
Being relatively new to this area, I found Rodi through Yelp, and, while I am not one to write reviews, in this case I would be remiss if I didnt pass forward my excellent experience.I brought Rodi my old laptop to upgrade to Windows 10. Before doing so, I asked him if it was worth doing or should I buy a modern one - fully expecting an aggressive sales pitch. Despite having a store full of new computers, rather than sell me a new one, he told me that the laptop I had was a very good one and that, with some inexpensive upgrades, it would continue to serve my purposes just fine.He put in the new Windows - with all the complicated adjustments and data transfers that entails - plus he replaced my hard drive with a 1T solid state drive ... for a third of what a new computer would have cost me. It now runs better than ever before. In addition, Rodi patiently spent considerable time educating me on Windows 10 differences and set me up for a successful transition - with no subsequent transfer issues.I highly recommend him !!
5 stars got a great computer for an amazing price and Mr. Rodi helps you out and doesn’t over charge for no reason.
My Elderly mother lives in Texas and has issues with her laptop from time to time. Since we live in another state I looked up reviews and found this shop had very high ratings. I gave them a call and scheduled my mothers visit for repair of her laptop and I sure am glad I did. Rodi called me and explained what was going on and what it would take to fix the issues. Honest and up front dealings and never once felt like he was trying to pull the wallet from my pocket.We have been back 3 times now for different issues from Hard drive replacement (initial problem 3 years ago), to virus software load and scan (second visit), to the most recent visit which required fan replacement and cleanout for overheating(Third visit). Each time he has provided GREAT service at reasonable pricing.HIGHLY recommend!!!! Great customer service, good pricing, spot on diagnosis and repair, and gives veterans discounts on the work he does!!! I cant say enough good about this place!!!!
To put it simply Rodi rocks. Seriously, I live in San Antonio but when a problem arises (most likely caused by operator error) I literally ship my computer to Rodi who has an amazing turn around time and an even more amazing commitment to his customers. My boyfriend, his parents and most of their friends and relatives swear by Rodi and I know why. He is knowledgeable, efficient, fair but what I appreciate most is that he cares about his customers. All of them. Rodi and his staff will never steer you wrong and they take the time to find out exactly what you need and how to help. Best computer repair and purchase shop I have ever been lucky enough to use. Thank you Rodi!!!
I recently purchased a computer from Mr. Rodi and he worked very hard in transferring my old computer data into my new windows 10 computer that i purchased from him. He delivered as promised. He is a very reliable person and very knowledgeable . He is a computer expertise and very honest. If you ever need to have your computer repaired and purchase a computer go no where else but Rodi Computer service.
I took my HP desktop computer to Rodi Computer Service for repair and upgrade work as a first time customer. I now understand why Rodi has received so many 5-star reviews. Rodi is trustworthy. His wealth of knowledge is profound. But most importantly, Rodi cares about his customers! I would highly recommend Rodi for new computer or existing computer service needs.