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Accessory Outfitters
18300 SW Alexander St, Aloha, OR 97003, United States
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Accessory Outfitters
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Jo
Review №1

Jon and his crew did an outstanding job on short notice to install a new electrical switch system in our Jeep Wrangler. They did a thorough job explaining the work to be performed and what options were available for mounting. In the end, the system looks awesome and they came in under budget and ahead of schedule!

Ry
Review №2

These guys are top-notch. Ive had suspension work done, added a custom bumper on my 2019 Toyota Tacoma. Great communication and they really want customers to be happy and are very knowledgeable. I will keep bringing my truck here.

Ja
Review №3

About the worst customer service I have ever experienced! In summary they are very unwelcoming to new customers. Its a shame I couldnt rate them lower than 1 star to post the review.I walked in today to get some basic info on pricing, and products and services offered there. The guy that helped me was a class a jerk, would not provide any space to browse goods, he did ask me what I was looking to do but after providing him what I was interested in he would not provide any pricing and proceeded to be-little and browbeat my choices, followed by a long awkward stare, so I just left.Dont go here its horrible.[EDIT - 11-3-21] - The owner below states that Covid protocols were not followed, they were, I was masked, and I patiently waited outside and called the number on their sign for showroom access, after being put on hold for 4 minutes they sent the class act rep out to meet with with me, he ushered me in. The owners assertion that their Covid protocols were not followed is complete bs.

Aa
Review №4

This team couldn’t be any more knowledgeable and friendly. They helped me figure out the best set up for my needs and wants with the GX470. They do it all. Looking forward to the next visit.

Vi
Review №5

I had an amazing experience. I had to have a trailer hitch installed and they installed it quickly and efficiently at a great price. Theres one gentleman there, Jon, who is SO knowledgeable hes like a professor of car mechanics. He was very upfront and honest about what would be involved as well as pricing and he was instrumental in my choosing Accessory Outfiters.Im generally not interested in details about how cars work but I could listen to him for hours. I told him he needs to start a podcast.

Ma
Review №6

Over the last... what almost 20 years; there has been countless automotive shops that have come and gone. Hell we’ve seen big name car dealerships disappear. But when you see a shop make it through the rise of the internet, the mess of 2008, and now 2020... that says something!I’ve always appreciated the straightforward no nonsense service you get from the crew. Patrick and his guys are enthusiasts themselves and put the gear they sell to the test on their own vehicles. They are not just salesman reading brochures.There are very VERY few people who I trust working on my vehicles. When I can’t get it done myself this is the place I go 🤙🏼

Bo
Review №7

Excellent service! Great guys! Great Gear!

Kh
Review №8

I have nothing but kind words for Patrick and his staff! Exceptional communication and service done in a timely manner. Youve earned yourself a forever-customer. Thanks again for the work on my truck!

Wi
Review №9

Took my truck to these guys to have them perform a needle bearing delete, install new axles and installation of larger offroad shocks.Not only did they knock it out the install quickly but they also fixed a small issue as soon as it was discovered. Theyre not the cheapest but theyre some of the best in town - you get what you pay for. They were great to work with and Ill definitely be taking my truck to them again for future upgrades.

Br
Review №10

I set an appointment for a couple weeks out. Paid in advance for the part. My appt day arrives and I drop off the truck to get hitch installed and take bus home. They call me that day to tell me they had the wrong part. They’d had two weeks to get the right one. I said ok when will it be ready? They say tomorrow morning. So I plan on having my truck the following morning. Turns out it’s not ready till that afternoon. Had to borrow a car two days in a row and change multiple plans.

Da
Review №11

Knowledgeable, helpful, reliable, does quality work. These guys are my go to for all overland accessories. Most of the products that I buy through them I install myself, but I had them place my roof rack and its solid as a rock. They are super busy for a reason.

To
Review №12

This is a great shop! They are on top of their game and do outstanding work! They even went the extra mile for me and located exactly what I wanted! I will go back!

Br
Review №13

I went in with pre purchased rock sliders and asked for a quote, The price was right and Austin had me scheduled within a few days.The job was solid and timely. Many thanks to Accessory Outfitters for a job well done.

St
Review №14

5/5 rating! Accessory Outfitters took care of my truck and I very well and I would highly recommend. They were able to offer me the best lift kit for what I was looking for and gave me honest feedback in comparing other products for my truck. I purchased the ReadyLift 6 lift kit for my 2016 Tundra and they got it installed in 2 days just as scheduled. Full alignment and labor warranty as well! Ill be back in 500 miles as advised to get everything re-torqued. Great service and a pleasure working with the guys!!

go
Review №15

Excellent place! Colby really did a good job on our sprinter van! See you next time for our next accessory upgrade!

Sh
Review №16

The gentlemen at Accessory Outfitters did an outstanding job installing SPC UCAs on my 4Runner. Shoutout to John for throughly explaining the process before I had even committed to purchasing the product. My 4Runner handles much better now!

Jo
Review №17

Great and friendly customer service

Al
Review №18

I cant speak highly enough of the people! I purchased an iKamper Mini from them this summer and was treated very well, unfortunately my tent was stolen but I wanted to get set back up. They not only helped me build out a more secure setup, they also helped me with rebates to get me up and running again.Will definitely be going to them for all my overlanding needs!

Ji
Review №19

I never take the time to leave reviews but this place deserves one. Accessory Outfitters is the best anywhere, period. They stand behind their work, do not try to over sell you, are extremely knowledgeable, have a talented crew and Austin is a great communicator and an absolutely great guy to work with during any project. I have been in there for projects ranging from a few hundred dollars to over 20k and they have always treated me and my vehicle with respect and if its not right they make it right. Bring them your vehicle and let them do what they do, you will not be disappointed. Jim

Gr
Review №20

Excellent customer service and follow through. Not the cheapest place in town, but with the quality of service they do not need to be

Ma
Review №21

Great shop, happy with my ICON lift after a couple years of use.

Co
Review №22

Austin over at Accessory Outfitters has been fantastic! He helped me order all new seals for my canopy. Granted we had a few size issues and shipping problems but Austin fixed them without any hesitation or cost to me. Excellent customer service and his communication was top notch. They have earned my business from now on. Thanks again Austin!

Re
Review №23

These guys are great. Very professional install of mud flaps, brake box and hitch assistance. I wouldnt take my SUV anywhere else to get accessories installed.

Ch
Review №24

These guys are legit. In just a few hours, they did some awesome work with custom fabrication and installed a sweet ARB awning on my vehicle.I look forward to coming back to the shop for more offroad needs in the future!

Ma
Review №25

Awesome customer service and knowledgeable people

To
Review №26

So, what can I say? Accessory Outfitters is now my go-to shop for all of my truck toy purchases and installs. I am unable to do any work on my truck myself as I live in an apartment complex that doesnt allow that sort of thing, so I needed someone to install a Roadmaster Active Suspension kit on my Titan XD. Emailed Patrick at Accessory Outfitters to get a quote and not only did he respond first thing the next morning, but the quote for parts and labor was about $175 less than I was expecting! Patrick answered all of my questions, gave me sound advice concerning what I wanted to do to my truck, and was just all around great to work with. Took the truck in for the install at about 2:45 and was headed home about 35 minutes later! The staff was great, real friendly and professional. I WILL be going back. Thanks Patrick and crew!!

Ja
Review №27

These guys are fantastic. I have done business with them twice now. I worked with Patrick (the owner) and Matt. They are consummate professionals. They give great advice, they do excellent work, and they treat you with respect. Even when I had a concern with one minor item, Patrick reached out to me within minutes (he responded to a note I sent via their website)...and he was busy while out of town. We traded notes and we were all good, but he still called me as soon as he got back in town just to make sure. It was really a non-issue, but the fact that he was all over it further shows that this is the place you should go. I only mention this because it is important to know how a business responds when there is any concern--big or small. These guys ensure that things are done right. I look forward to going back soon for more goodies! Thanks again, guys!

Jo
Review №28

A/O does great work! Brian and Colby in the shop pay great attention to detail! Would highly recommend them to anyone. The have built all my 4x4’s to great detail!

Lu
Review №29

I have been trusting the team at Accessory Outfitters with my fleet for the past 10 years. They have done everything from simple trailer wiring issues to running boards to air systems, tool boxes clutches and more. Always getting my fleet back on the road as quickly as possible. I feel I have gotten the service I have paid for everytime and then some.Thank you for keeping me and my business running for the past 10 years.

Mi
Review №30

Just a quick Double Thumbs up in a 5 star formation for Patrick and crew over at Accessory Outfitters. Not only were they great to work with on the sale and install side of things, but they earned their 5 stars in how they reacted when an issue came up. Patrick took care of everything with complete and total professionalism which is very much a rarity in this business.. Kudos to you and your team Patrick!!

Aa
Review №31

These guys do a phenomenal job!! They listen to what you want to do, come up with great options, and their rates are reasonable. Fantastic customer service as well!

Jo
Review №32

Went in to check the place out and to ask a couple of questions, very helpful and didnt make me feel stupid for the questions I asked. Definitely going back when I need 4 wheel help. Thanks guys!

Br
Review №33

I had a rack installed on the top of my Honda Fit and Accessory Outfitters did an amazing job! I would never go anywhere else. I wasnt sure exactly what kind of rack I needed or what would fit and Patrick talked me through all the options, pros and cons. We ended up with something affordable and it looks great and does exactly what I need it to do. These guys are awesome - very responsive, fast, friendly and I would trust them with any job.

Pa
Review №34

We have worked with Patrick at Accessory Outfitters for quite some time now, and we have always been treated fairly and always had top-notch work performed. By the way, the prices are very well! Very knowledgeable and detail oriented!Thank you!

Ri
Review №35

Great experience at this shop! Had my truck lifted. They laid out my options and explained the pros and cons of each of them so I could understand what to expect. They hooked me up with their tire guy and I got a great deal and they managed it all. Highly recommend these guys!

Br
Review №36

Just have to give a big thank you to Patrick and crew! I went in and gave him a list of things I wanted to do . Right off the bat he told me the things that I didnt really need. I was thinking who would do that . All the other places I went to around town were more than happy to just take my list and my money. But he told me you can get those things and they will look cool, but recommend the items he thought were the best bang for my buck . And as someone that works with people face to face everyday I really appreciated his honesty. I do my business the same way. I will continue to buy and install the items I want to add later down the line.

Ar
Review №37

Great experience. Called yesterday and they fit me in today. Fast turn around. Friendly staff. Cant wait to work with them again!

Ni
Review №38

These guys are by far the best in the business. Its nice to have skilled tradesmen who guide you based on your needs, not what they want you to buy so they will turn a bigger profit. Totally trust this group with my rig and my $$$. Theyve done 2 upgrade packages on my 2017 4Runner and they will certainly be seeing me for a 3rd!

vi
Review №39

The staff were nice and funny. Gave all the details Ive asked for and gave good suggestions.

J
Review №40

Patrick and the crew are fantastic. Always honest, diligent, and willing to endulge endless questions. Theyve performed a number of projects for me and have always been easy to work with and fairly priced. And if something doesnt quite work or is out of spec from a vendor they are first in line to fix it and make it right.

Ch
Review №41

Patrick is simply the best. You will never go wrong here. Have used Patrick for over 20 years on countless jobs. I dont even bother shopping anywhere else anymore.

Wi
Review №42

I have had these folks add wiring for my boat trailer to two tow vehicles over the past several years. They do exceptionally neat work, and do it for a reasonable price. Pleasant, helpful and prompt. Good people to do business with.

Je
Review №43

WOW! What an amaizing place to do business with. I just ordered my lift kit from them and it was an absolute pleasure to talk with these guys, theyre very polite and straight forward, never once did they try and sell me anything I didnt or dont need. This is one of those companies that you will have no doubts that the workmanship is above and beyond anyone expectations. I look forward to spending lots more with you guys, keep up the awesome work!!

Ro
Review №44

Hey there Racer Rob here and I had a great customer who were going to celebrate their 20th year anniversary on a camping trip and had troubles with their truck the day before they were leaving on the trip! I got referred to Accessory Outfitters and talked to Patrick the owner and told him the story and even when he was busy he told me he would do his very best to make it happen! I then delivered the vehicle to the shop and was impressed with how clean the shop was and how Patrick is the kind of call who shoots it straight to you which is very hard to find! Thanks again Patrick for helping me and my great customer! Racer Rob out...

Da
Review №45

I use Accessory Outfitters with our work fleet vehicles and they are always knowledgeable, prompt, and detailed in their work. I also use them on my personal vehicle as I wouldnt trust anyone else. Great work guys!

Sh
Review №46

During my 11 years in Oregon, Patrick and his crew were honest, competent, and incredibly knowledgable about not only the products they sell, but about how they will affect your particular vehicle. I have never once hesitated to send a friend there, and I am very happy to see a local business do well over the years. I see continued success in their future and recommend them to everyone in the area.

Tr
Review №47

Had a bedliner sprayed, B&W Companion Hitch, and BacFlip installed, great job and fast!

Ch
Review №48

Had a leveling kit installed on my 18 sierra. The guys did an excellent job and the service was outstanding. Highly recommend this shop.

Da
Review №49

The guys handled my ARE Canopy return fast and professionally. Well done. I will definitely return.

Jo
Review №50

Great customer service and knowledge.Will help you with your needs.Thanks

Ma
Review №51

Patrick and his crew know trucks and solid options for value and performance. Their experience is the #1 thing that cant be repeated in the area. Working with these guys you will see why they have the solid reputation they have.

L
Review №52

Very friendly customer service. I give only three star rating due to three reasons. 1) I only got a quote for work to be done on my 2017 Nissan Titan XD Pro 4X. The work was minor, some trimming of the bumper to allow clearance for 35” tires. 2) Although the work was minor Patrick quoted me 1.5hrs labor, the actual job as done by 4 Wheel Parts on hwy 99, in less than 30mins and on the same day which was today 10/25/18. And finally 3) which is actually 2 more; but they had a wait list 2 weeks out and I get schedules but at some point you have to use common sense and take a job that is supposedly only 1.5 hours and see where it could be squeezed in and that can really be accomplished if you don’t over estimate jobs! Which leads to that last reason for low rating is thus over pricing. They quoted $150 and 4WP quoted $57( final price $60 for paint touch up). I tipped the guy who actually did the work and still saved $80 as well as getting a much needed fix to my truck. The bumper was beginning to cut into my tires!

Mo
Review №53

Bought my wheel spacers from AO. The service was amazing, very knowledgeable, and the price was fair. Highly recommended. Keep up the good work.

Ad
Review №54

Patrick (and his right-hand man, Brian) at Accessory Outfitters is my go-to dude for any work I need done to my (2016) Toyota Tacoma. When I had my Jeep Wrangler (JK), he was also the man for anything I needed. Super knowledgeable, knows the ins and outs from simple things (like hitches and lighting) to the most complex (like upgrading gears and wiring). Ive gone to Patrick for quite some time (including today) and hell continue to get my business far into the future (or until Im broke). Thanks Accessory Outfitters!!

th
Review №55

I was in distress over a place that took a fuse out of my car and created another problem by doing that. I was pulled over and got a warning about my tail light. I was trying to resolve the situation but couldnt figure out how. I remembered Accessory Outfitters installing a brake for my trailer years ago. I called and asked if they could help me. They saw me that afternoon and found the problem with my lights. I thanked them perfusively. I asked what I owed. They told me not to worry about it. I thought it was going to be a long drawn out wiring problem. Here I am, this is my Accessory Outfitter experience. Thank you for being so generous.

Pa
Review №56

Patrick is extremely knowledgeable and their installers preform a factory like installation of your chosen aftermarket products. Had my lift, rock sliders, and rear diff skid installed there so far and will be back for the next steps!

Cu
Review №57

Stopped in for some advise and get a few quotes. They were very helpful.

Ch
Review №58

Excellent customer service! The guys are always eager to help and solve the problem every time!! Super knowledgable and capable.

Me
Review №59

Their office boy ran me off. Told me that they were busy but to drop my truck off. I called the next day, he told me he wouldnt do it for 2 weeks. Had to uber out there. Patrick wasnt in, otherwise Id probably not had that issue. But it was more of how rude this dude was when I picked up my keys. So I decided not to have my lift done there, or my warranty work. I called discount tires and asked them who they would suggest, since my tires and wheels were there and paid off, they asked what happened and told me they get quite a few people who are unhappy with customer service as well. Went to Superior Offroad, where I paid $650. ACCESSORY OUTFITTERS TRIED WANTED TO CHARGE ME $2000 TO INSTALL A 4 LIFT ON A RAM 1500. WATCH YOUR POCKET.

Ga
Review №60

Great staff and great service. I would recommend this place.

Ja
Review №61

I called them to ask for the price to install a Backflip MX4 cover and they told me that the price was $125. This is outrageous. All America Truck charges $50 and Bob Top charges $40 for it??? I saw those being installed in about 10 minutes before.

Ma
Review №62

Was traveling through Oregon and came across these guys while my trailblazer ss overheated. thermostat had stuck. Patrick noticed me while taking a lunch down the street from their shop. helped me push it into their shop. Took the troubleshooting code. fixed the problem and bought me and my gf lunch. Dont find these types of people anymore. I live in California and I will be buying parts through them from now on. Thanks guys! Saved my day and vacation.

Br
Review №63

Beaverton location, sent their by Damerow Ford.They did a very poor job on my spray in bed liner. I had several other companys(like line x) access the bed liner. Last coat was not apply correctly. Over spray all over my tail gate step and hinges. They made a mess of my brand new truck. Can not be fix now. They did refund the money, but I am stuck with this mess !

Da
Review №64

Happy to give a 5 star rating for Accessory Outfitters. Patrick was professional to deal with and the pricing was very competitive. They installed an ARB rear bumper, ARB drawer system, ARB refrigerator, and a dual battery system for my 2003 Lexus LX470. Everything was professionally installed and it was done when they said it would be done. I was impressed enough to bring my rig back to them when I decided to have a new suspension system installed even though I could have gotten it done closer to home. Ill be heading back to them if I decide to have any additional work done to my vehicle. Highly recommended!

Ev
Review №65

These guys are awesome to work with, and I usually find their price is virtually identical to what I can pay on Amazon, but they deal with any issues and call the manufacturer with questions, missing parts from a superlift kit, etc. Id always rather pay a little more to have support at a store, but its nice that I dont have to.They are very busy, like a great restaurant, so schedule any installs as soon as you know. They are happy to give advice, and dont get pissy if I ask advice then buy something else anyway. Ive bought a lot of stuff from them, probably close to 10k over 5 years, but one of my early purchases really proved their worth: I bought an F150 transmission skid plate, then left the unopened box in my garage for 3 years (sold the truck, then bought another 3 years later). When I finally opened it, the wrong skid plate was in the right box. No receipt, and 3 years later, they replaced it with the right one for free. Who else does that? They are my first stop anytime I need something.

An
Review №66

Disappointed. Their knowledge about electricity is close to 0 (zero). Installed onboard air system in October. First thing Ive done right after car pick up was re-crimp all exposed connections. By end of December all wire connections happened outside cabin were corroded, one broke and left me aired down in desert. I returned back asking for fix. They cut all wires and said my compressor is broken. They charged $580 for installation lasted two months.

An
Review №67

I had a spray in bed liner applied and the windows tinted on my truck and everything turned out great. Very professional and friendly. I will be visiting them in the future.

Ma
Review №68

I asked if they could Assemble a truck grill that I bought the company Rough Country. Rough Country referred them as somebody who could install it, rough country told me it would take 2 maybe 3 hours this company wanted to charge me $900 and said it would take about 7 hours. Total rip-off

Ki
Review №69

We go through these guys all the time at Damerow Ford. Always quality work, and very timely! Patrick is the man!

Da
Review №70

Quality work and great service. Reasonable prices.

Cu
Review №71

Austin and team are great!

De
Review №72

Patrick and his staff have been nothing but helpful. Looking to do more business with them in the near future.

T
Review №73

Liked the service thought product and price was good as well. Enjoying my ARE canopy looks great, break light went out on canopy after about a month as it was taking in water went back to Accessory Outfitters and said no problem it is covered and put in order for new brake light for the canopy. Over all satisfied with the service at A.O., havent got replacement part yet but sure it will come in due time..... If you want a quote on a canopy or accessory for your truck or Suv check them out...

Ty
Review №74

Didnt know about the place. Dodnt have what i needed but helped me fond what i needed. If i need anything they have ill go there fosure!

Te
Review №75

Friendly customer service!

Ke
Review №76

These guys know what they are doing great job thank you

De
Review №77

Awesome. Very knowledgeable and fast.

Ch
Review №78

Good service

Au
Review №79

Always great service.

Ro
Review №80

They do it all. Very friendly.

Ch
Review №81

Lots of accessories available

Ru
Review №82

Real deal

La
Review №83

Removed pending investigation.

Information
68 Photos
83 Comments
4.6 Rating
  • Address:18300 SW Alexander St, Aloha, OR 97003, United States
  • Site:http://accessoryoutfitters.com/
  • Phone:+1 503-642-2600
Categories
  • Truck accessories store
  • Auto parts store
  • Trailer repair shop
  • Trailer supply store
  • Truck topper supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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