Was very pleased with my experience. Aisha was so great! She walked me through and explained everything and made me feel very comfortable with my rental. She was very efficient and informative with all the questions I had for her and was very friendly. It was nice to have this process be so simple in the midst of chaos of moving and packing. Would recommend to anybody!
Was very easy to reserve a unit online. Once we arrived, we were greeted with the happy voice of Aisha. She answered all of my questions, took us on a tour, and answered more questions. Is very clean, and well maintained. Got back to the office, and was informed about everything, and we got a unit that works for us. Cheaper than many other places too!! I would recommend!
Aisha, the store manager from the store in Altamonte Springs and Frank Santos, store manager in Winter Springs were very polite, helpful and provided lots of information I needed to seriously consider doing business with Cubesmart. Extraordinary customer service!!!
The on-site manager Aisha was so helpful and showing me around the property. Anytime I had a question there were around to help whether by phone or in person. I love how the grounds are kept.
First- free but you still had to pay $57 after that I had to pay 168 for 5 x 5 Im only going to be there putting my and Im moving out all I have to say about that other way that nice
This was THE BEST experience I have ever had when renting a storage unit. I have rented multiple units over time for various work reasons and the Manager here -Aiesha- was wonderful! She explained things well and got me through quickly and professionally. And as a bonus the outdoor units had insulation. I cant say enough good things about this place. I will definitely recommend this place to my fellow professionals.
Very easy from start to finish. Very quick follow-up with a phone call from the office to verify that I had actually started the process of rental online.
The facility is very nice. The price goes up rapidly in the first year, however
Excellent customer service! Aisha was super helpful and accommodating. Clean. Safe. Secure facility.
Manager was most informative and helpful. Im very happy with the place. Clean and quiet and open until 10.
Aisha, the general manager, was so sweet and professional in her service. She is extremely knowledgeable and made the leasing process extremely simple and easy to understand. Definitely will recommend this location to any friends that need storage space and peace of mind.
Cannot say enough about the awesome service and amazing staff at this location. Aisha and Csilla always have a smile and friendly greeting when they see you. Their customer service is second to none. From remembering your name and unit number to going above and beyond to accommodate your every need. We have multiple units here for our business and are happy we decided to choose Cubesmart Altamonte Springs.
Every visit to the facility is a comfortable experience. Aisha remembered my name after such a long time. She even was very helpful with any and all question i had with my unit. Im always impressed with how professional everyone is, no matter whos in office. Thank you guys for such a comfortable environment.
From beginning to end, our experience with CubeSmart was easy, professional, and pleasant. The staff is knowledgeable and well trained. CubeSmart storage spaces are also kept extremely clean along with the premises.
Easy online setup. Facility was clean, quiet, and secure.
In a world of possible 10s, Aisha and Csilla are an 11.Professional, courteous, friendly and helpful, they make it easy to move in and access your unit.The property is maintained in impeccable condition. Highly recommend CubeSmart, Altamonte Springs, for your storage needs.
The staff is incredibly professional. They are courteous and very helpful! I highly recommend this storage facility! They were always able to assist me and answer all my questions! Aisha was wonderful!
Easy access, clean, convenient, a lot of carts, quiet
Csilla’s customer service and professionalism was amazing. She was kind and proficient in explaining how everything works. She gave me a tour and never made me feel pressured in choosing this facility. The facility itself is very well kept. Definitely recommend!!
Manager did a great job getting me all set up in my new storage unit. I knew here from her previous location and she did a good job then as well. The facility is very clean and secure, plus it’s easy to get from outside to anywhere inside the main building.
Csilla was a pleasure to talk with and so kind and professional. She explained everything in detail and no pressure at all. I needed a place to store my stuff and found it quickly. Im happy I chose this place and know that my stuff is safe. If your looking for a inside storage unit this is the place to go.😉👍👍👍
Aisha the General Manager was very professional and friendly. Property is well maintained and very clean. Would recommend to anyone who is looking for storage space. We looked at public storage down the road and whoever worked there was very unprofessional and rude. We are paying more here but it’s well worth it due to Aisha’s customer service.
Aisha and Csilla are rock stars in giving their customers great customer service. I was completely impressed from our phone exchanges to the time we came in to sign up for our rooms. We were so impressed we brought a friend over the same day as well and they got a room from them as well. If you’re looking for a great place to store your stuff with excellent staff and facilities look no further as this is the place for you! Thanks again for the excellent experience!
The space was clean, and safe. Service was excellent as well.
Great friendly and professional customer service! Always extremely clean and easy access.
Price is too high, unit are newly but doesn’t mean you have to pay almost double of the price comparing to other places which still nice.On top of that they make you pay insurance no matter what you have in storage, in another word they are in their own world!!
I love the property and the on-site team! It’s always clean, and the location is convenient for me. Keep up the great work!
Celia was incredible to work with! She helped me and was extremely patient as I asked tons of question. This cubesmart location has a great team if you can store your goodies in a safe place!
The property manager Aisha is AMAZING. The facility it very clean and she’s very watchful! I feel my belongings will be safe.
The staff is very friendly and helpful. The manager Aisha was great to talk to. She is professional and answered all my questions. The facility is nice and clean.
The staff is beyond friendly & the facility is clean & secure. Would definitely recommend.
Id give less but this is my option. We rented for years with this company. We always paid in full for the year. After five months of this year we purchased our own storage and called to tell them we would be vacating. They were fine with that. We left the units clean and vacated before the end of the month. We received receipts showing the amounts due back to us for the time we would not be using. It is now December 12 and still no refund. this is after calling every month for updates. Each month its another excuse. Id completely avoid this place.
Aisha is super friendly! She is knowledgeable and always has a smile on her face. Highly recommend this company!
Aisha is extremely knowledgeable, professional and cordial. She runs a very efficient business, very nice, clean facility. Takes a personal interest in customers. I recommend them highly.
The staff is unbelievably nice and helpful. Property is very clean. I would definitely tell my friends and family about cube smart self storage you guys are the best. Aisha is number one in customer service.
Great manager with full experience 👌
OMG! the General Manager and Manager, are so “ Amazing “,They are so professional and friendly, very helpful too, If I had to pick another location, Altamonte, Springs location is a “Winner”. I will refer them to family and friends .Thanks, for the “Great job”.!!!!
Clean facility friendly knowledgeable staff. Great experience all around.
Bought a unit from here and the customer service was great thank you Aisha and Csilla were great! Thanks again ladies!!
The manager Rebekah Lopez was very helpful and courteous. I highly recommend this property for their storage needs. Thanks again Rebekah! Youre the bomb.
Excellent Customer Service, Very Clean facility.Aisha and Rebekah were wonderful and very helpful in expressing the policy and understanding what is required. I will definitely recommend to friends who are looking for place to store something.Thank you again!!
Awesome and professional staff. I had a amazing experience and I love this place it’s very clean.
Rebekah is the bomb! Super kind and courteous and patient while my roommate and I figured out our stuff. Will be happy to see her smiling face when we come to our unit!
Aisha and Rebekah are awesome. They provide great customer service. I would recommend this property to all my friends and family. The ladies are very professional.
Great customer service! Rebekah Lopez was terrific!!! She was friendly, professional and very helpful! We would definitely recommend to others!
The manager was very professional and courteous. The facility is nice and clean.
I have had such an amazing experience here with Aisha Buckley General manager has such patience with me always called me when was rent was due so I wouldn’t loose my belongings it is a farewell is today I’m going to miss the way I was treated here
Kudos to Rebekah Lopez. She was very helpful and courteous. Answered all our questions, very knowably. I highly recommend this property for their storage needs. Thanks again Rebekah! You rock.Facility is also very clean, well lit.
Really clean place. 100% recommended
I love the facility very close to my house very safe and secure The staff are very nice and very professional and helpful Ive been dealing with Aislo She has been very helpful to me I recommend cube smart Altamonte springs.
Aisha did a great job helping me determine which storage size was right for me. I had a pleasant experience at this location. I chose a 10x20 unit.
Super nice storage place it’s new and clean. The units are really nice and clean with lots of space the facility is secure and the the staff was wonderful and very helpful with guiding me in my decision on what would work best for me..
I have a great experience with Cube Smart in Altamonte springs.Brand new, spacious and clean facility .Second time renting here, and both times I received outstanding customer service
Beware they do a lot of extra charges. Paying your bill on line, EXTRA FEE.Forced insurance, EXTRA FEEStaff was excellent, Facility very clean
Csilla and Aisha were a great help. Process was smooth and easy!
The staff were friendly and courteous. Thank you for a good rental experience. 👏🏼👏🏼
Everything has been great so far.
I have used other storage facilities ove the years and this one is by far THE BEST storage experience I have ever had. Rebecca and Aisha are very professional, friendly, knowledgeable and efficient in every way. Rebecca is Gem. There were no hidden charges or surprises when I went in to sign my paperwork. All the amounts she quoted me during the reservation and walk thru process were the same when I signed. I truly appreciate the transparency.
Aisha, I just want to say, thanks for everything, thanks for being there for us, making it easier, to complete our move, u are an angel, and I just want to say may u be blessed always, I will always be grateful, be blessed Aisha,..🌷😍.
Clean facility, associate was very helpful, explained all policies, including security . Glad I rented here.
Aisha excellent manager ....staff gives excellent customer service...I appreciate the cleanliness of the property
Wonderful service by Aisha . Very professional and love coming to Cubesmart Altamonte Springs .
It was once a beautiful forest that was clean. Filled with different animals and now it’s all gone for a bulding that looks like no one uses.
Rebekah was great she made renting a storage unit a breeze.
Aisha was very helpful and hadgreat customer service
Place always looks clean, and the staff is always friendly
QUICK - CONCISE - CLEAN - EFFICIENT
Outstanding customer service and awesome staff. Thank you Aisha, Rebekah and Csilla for all that you have done.
Very clean and well kept
Aisha was very helpful, nice, pleasant, she everything in detail to me
Clean, safe buildings and property
The quality of her care for me and her profetionalisum
Csilla is the best