As stated by Deana Clark in the thread, a call makes all the difference in the world if youre experiencing challenges. Overall, the team is great. They work with u and even help u make decisions on items u think u want! Have used them often to furnish my place... 👍👍

This place rocks! The negative reviews are from people who can’t make payments on time! I paid off my 4K tv and became a vip member! And got a bedroom set next and they delivered it and assembled it!! I’m impressed!! The guys were professional, quick and friendly! The staff is great and patient when I kept changing what I wanted! As long as you do some calculations before you decide to buy something! You will be fine! 5 star service!

The manager at this location, Olga, is incredibly unprofessional.I called her to complain that her employees are breaking consumer privacy laws by informing my roommate and sister that I missed a payment, and instead of apologizing she asked well when are you going to be making a payment? Thus, ignoring the breach of consumer privacy. There are consumer privacy laws in place for a good reason.After Olgas question, I responded by informing her my wallet was stolen last weekend. I have the police report, and my roommate had already informed one of her employees of this earlier in the week. Instead of apologizing or showing once ounce of understanding and human decency, she scoffed and said wow, wow! With an enormous amount of attitude.Since my wallet was stolen, I have had no money for food, let alone to make a payment to Rent-a-center. My bank told me I cannot withdraw funds from my account without an ID, and my ID was in my wallet. Therefore, I am moneyless until I receive my new cards. I am already having a hard enough time as it is. So recieving a disrespectful attitude from the manager of rent-a-center, was absolutely unnecessary and sickening.

I’m extremely disappointed. I was sold a faulty recliner from day one. I’ve been told for three months that the part for recliner is on back order. The recliner is paid off and II still don’t have the extinction cord for the faulty recliner. My God Almighty they could have gone to Fry’s Electronics for the part. I’m giving a minus five. . Don’t waste your time and money 💰. I feel like I should get a sign and picket this store. Maybe legal action. I spent a lot of money 💰

I love this place they have really helped me furnished my home

I been a customer for years and I never had any problems with the management or the staff excellence work.

This place shouldn’t even get a star. Everyone here is very unprofessional. They harass you and will not stop just for being 1 day late on a payment. I’ve threatened to get a lawyer and they still don’t get the hint. Do not go to this place it’s horrible and i would never do business with these people ever again

Never had an issue when lurching from this location. Staff was very welcoming and helpful, answered every question I had.

All of the negative remarks I am seeing are from people who cant pay there bills. References are just that references and people who are called incase you miss a payment and they cant get ahold of you. Also, to the person complaining about not having money for food let alone payment to rent a center. The easy option would be not to ignore them but to speak to someone. 9 times out of 10 they will work with you on a payment. However, they also have the policy where you can return your items and get them back when you have the money and pick up where you left off. With that being said... People need to grow up and handle business nicely and not like the world owes you a favor.

This place is the wrost Buena park is way better and there more nicer

Great service big selection

Always great service and this always parking

Also wacked