I got my winter tires on early before the rush. I was glad they got me in so quick. However when I went to go drop off my car, no one acknowledged I was there. When they did they would say oh thats so-so go to him over there, then I would go and they would say it was someone else. All I needed to do was drop my keys off. The guy wasnt there so they asked me to pull up my car and I did. Then the guy was there so I gave him my keys and left and as I was leaving the guy moved my vehicle back to where I originally moved it from after asking me to move it to the new place. If I wasnt so annoyed it really would have been quite funny. Im sure they have good intentions but their organization and management is absolutely atrocious. I also wanted to add auto start to my car and the guy said he would look it up for me. He didnt so he just scheduled me. I ended up missing it so I called to see if I can bring it in still and he said instead of coming in he needs to make sure he has the parts and will get back to me on the price and if they got it in stock. Its been about 2 weeks and Ive heard nothing.

Buying experience was pretty good and fast. Purchased a beautiful Silverado z71 from here. However trying to get through to service over the phone is a challenge.

Absolutely terrible customer service! took my vehicle there for service and the staff was rude. Disrespectful to my wife and then continued on with me. Son drove there to get some work done and they sold his part without calling and then were rude about it. I will be taking my company and personal business else’s where. Avoid if at all possible. In in all my life I have never been treated so poorly at a dealer.

The place to go for all things vehicle. I have purchased 3 vehicles here (2 new, 1 used) and Jake (Management) has always treated me fairly. My sales person moved out of state, but I did buy all 3 cars from him prior. Ginos is who Ill be working with in sales going forward. Most recently, took my husbands 2019 Blazer RS in for a detail. And wow! It looks and smells brand new again. Like new car smell new. It was filthy and covered in dog hair. Shane in service always gets me taken care of and on my way. I simply love this dealership. Keep it up guys!

Ive been trying to call to schedule an appointment for over a week now. Need an oil change, and a tire change. Select to speak with quick lube, and get nothing more than the voicemail. Left a voicemail a week ago, and have heard nothing back. Also tried to schedule through main service, and they never try to help schedule. Get transferred to quick lube, who never answers. Over the last 3 days, not even service will answer the phone.

The technician was very helpful. He confirmed which recalls were needing addressed on my car, and tracked the parts down to make sure they would be available for my appointment. He fixed the recalls promptly and even checked my tires to make sure they were in good shape and aired up properly. Additionally, he made contact with me to let me know my car was ready for pick up. He was courteous and professional. I am completely satisfied with the service I received.

It was a great experience. My 2 recalls on my 2019 GMC Denali were supposed to take a couple of days to complete, but Shane was able to have it done the same day I dropped my truck off. Thanks Shane, Bob W.

The company I work for has spent thousands and thousands of dollars with this dealership and our experiences buying from or getting service from them has always been less than satisfactory. We dropped a Silverado off in April of this year to get tcm programmed after installing a brand new transmission purchased from them. They said it will be a few days, no problem… called monthly for updates and it was always “you are next in line” “we are waiting for our transmission tech”, excuse after excuse. After 6 months of beating around the bush we have decided to get it fixed elsewhere. To add to insult they replaced a battery and cable and charged us almost $800 for that. I would steer clear of this place. It’s an absolute joke!

Kong is very helpful. He always answer the phone even if hes busy. I am very satisfied for the service that he provided to us.

A little slow to interface with customers. Need better intake system. Should have a designated person to greet and direct to right area. Then it got much better, quicker

You did not fix my truck. This is the second time I took it in and you couldnt repeat the issue. Then you said, oh, its the battery, well replace it. You replaced it, we paid, took the truck back and its still not starting. When I pay nearly $50k for a vehicle, I expect the dealer to be able to service and figure out the problems with the same vehicles you market and sell. Our experience tells us that you service too many vehicles to provide QUALITY service to each customer.

This was my first oil change since buying my car and Mike and his guys made it so easy! I had a great experience.

It was easy to set up and convenient scheduling for me as well, which made the experience that much more enjoyable. No hassles, and straightforward.

Our whole experience with South Anchorage Chevrolet has been a pleasant and and fully satisfying experience. When we brought our truck in to have the rims changed to the correct ones, along with the the protective coating put on the paint along with the under coating, we were pleasantly surprised to find the interior cleaned as well.

There was a bit of a stack up of customers waiting to get their vehicles back from the LOF service counter. the customer being helped was disputing that he had lifetime oil changes and he had his vehicle since the dealership was Tony Chevrolet. Instead of having a dispute directly in front of other customers I would recommend you have a service manager take over that situation and allow the other customers a chance to pick up their vehicles in a more timely manor. Thank you..

Chad the salesman we worked with was amazing, he will definitely be requested when we come back for another vehicle.

I was able to schedule an appointment for an oil change pretty quickly and was in and out of there within an hour and half.

Started off pretty good as usual, at any dealership. They will say anything to get you to sign papers. Promise this and that, and treat you like their last and only customer. Until the deal is done, than act like you never existed. Trash service after the deal. Wouldnt recommend them to anyone.

Jerry was awesome. No pressure, addressed me not my boyfriend (car only for me, still polite for my boyfriend but addressed me for all car related decisions), very informative and did his best to work within my budget and wishes.Mark also awesome. He helped get me extra coverage and stay within my budget.Everyone friendly and helpful. Relaxed atmosphere.

The GM of this store has been in the BIZ for 30+ years and hell let you know it. When I tried to reach someone here with an ounce of customer service ability to help a mutual customer I got this D-BAG. Was told they dont keep documentation of when a customer sells a vehicle to the store. Maybe they still use stone tablets at this dealership. BTW there is a thing called social media and reviews these days so you might want to change your ways and improve how you treat customers and colleagues.Wow their on-line reviews are terrible- shocker

The transfer case on my 2003 truck went out on me while driving home from work, I managed to get it to the garage. Through the whole process of the repairs, Shane Schenker kept me apprised of the work being done to repair it. Shaunna Adams was also very helpful in renting a car while the repairs where being done. They both worked with me and where helpful through the whole repair.

Negotiating a deal for my trade in and getting paperwork was done efficiently and quick. But coordinating with Safe n Sound in regards to what needed to be done with the new audio system was unclear- resulting in the truck needing to be sent back in . Also, the detailing/cleaning job appeared to be rushed and a lot was missed. Upholstery has some some “stuff” stuck to it, still dust and residue, and even lots of fur, crumbs and other items like chapstick is under the seats.

Eric in the parts Dept. Mike and Shane in the service Dept., went above and beyond their duties, to give me excellent service. I will continue to do business with South Chevrolet because of their comment to their customers.Mike B.

My customer service experience was very poor, my wife signed off on documents agreeing for service I was not aware of which was no big deal I just wanted to clarify and Shane got annoyed with me and made it a big deal telling me I should know cause I signed off on it which he was wrong my wife did. I felt attacked mistreated then they gave me my vehicle back and I took it to another mechanic cause Shane said I had to fix a long list of stuff that might not even fix the problem. I went to another mechanic to find out that Chevy south left a few wires unplugged and never put it back together. My father in law warned me before I took my vehicle to Chevy, they are truly con artists. I don’t blame Chevy it’s the con artist working there.

Mike was a great help when everyone was trying to get tires changed before the deadline. My Chevy truck needed brakes and a recall service. He was able to make it all happen in a single visit. Great job Mike and team!!

Our experience with Daniel Rogers was first class. He was very helpful throughout the entire day. We test drove several vehicles and he was able to make additional suggestions based on our response to each vehicle. This ultimately resulted in my husband and I each driving home a new vehicle that day.

Great experience- start to finish. I have high expectations - great customer service.

I dropped my car off on 6/23 for routine maintenance and a check engine light diagnosis. Since yesterday was the 7th day, I decided to call for an update. I got the voice message machine, so I left a message. Almost 24 hours later and still no call back. I called 3 more times today, no one picked up the phone again so I left a message. I am wishing I went to another place to get service done, but at least I know now.

Have had alot of bad experience with it. Its OK if you want to get an oil change. But scheduling an appointment is alot of hassle numerous times Ive scheduled an appointment and showed up then they te) me I haft to leave it for 4 weeks. If I had known before hand I could of prepared for it

Quick to service vehicle. I am also disabled, so pickup of vehicle inside the workshop was a plus for me!

Stephen was absolutely amazing! He was very helpful and knowledgeable about my Trailblazer. He was very kind and made the process very easy! I had no idea buying my first car would be this smooth. If I had known I would have gotten one sooner.

The service was quick, efficient, and the team had excellent communication of what needed to be done and what should be done! Shane is my advisor and has been for years! Thanks Shane for always taking care of me and my truck!

I have been dealing with Chevy of South Anchorage since 2010. We purchased a new Impala in 2013 and just had some minor work done recently. I have been using South Anchorage Lithia for mechanical issues and oil changes for a 2009 Cad since I bought it. Most of the staff is friendly and reliable. A great place for our cars.

I am a Deaf customer. And my sales and finance team went out of way to accommodate my needs in a professional and companionable service

Overall best dealership experience I ever had. Working with JC from end-to-end, and Mark in the middle, the buying process was seamless, effective, efficient and painless overall. I truly appreciate JCs direct and down-to-earth approach and demeanor, and completely recommend anyone in the market to consider them in their search.

Chris was an amazing salesman. He was professional and went to bat for me around every corner. He is professional and hard working, as well as caring to the needs of his costumers. I will speak of my experience for years to come.

Classic car dealership. Pressure pressure pressure to buy. Basically won’t let you leave. My 2022 car I bought doesn’t have cruise control, every single person I’ve told that to is absolutely floored by that, and they didn’t tell me. I even asked during the test drive if it had adaptive cruise control and they just said no, not that it didn’t have it at all. When trying to figure out my next step, they were completely unhelpful and two different times it took four days and multiple pokes from me to get answers that should’ve taken 15 minutes. I was even hung up on by a sales associate when describing my lengthy attempts to try to get help. Once they have your money they don’t care anymore. Only giving two stars because one guy I talked to in service was helpful and made a call to GM to see if cruise control could be added after the fact, which it cannot.

The person who was covering the desk for Mike was helpful. He managed to squeeze me in for an appointment same day. I appreciated the extra mile he went to get my car in for an oil change

TERRIBLE SERVICE DEPTScheduled an appointment to have a USB port fixed and a noise under the hood looked at, showed up and they said cant get to it in the shop at least till tomorrow and probably the day after. Why set an appointment or they should have rescheduled?Then 2 days later said the USB was working right and they have NEVER heard of this problem. Had to bring it back another day and they used a different phone to test the port, low and behold it did not work ...Said they looked it up and they was a technical bulletin on it and that they had 3 more on backorder for other vehicles (never heard of it-really)Finally got it replaced.As for the noise, it was usually louder when it was cold, so left it overnight for them, cause another trip to them. they said they could not find anything and that is normal for it to sound different when it first startsNow a few months later the water pump went out at 28,000 miles.Since it was a Sunday, the service dept was closed and I had to tow home at my cost. and then monday to the dealer. Now they say it will be 2 weeks before they can get it back to me,. 99 % sure that the water pump is in stock. So now without a vehicle for 2 weeks at best.

Steffan was such an amazing young man. Courteous, kind, knowledgeable and willing to go the extra mile to assist with this purchase. This is the fastest that I have been in and out of a dealership for a purchase of a vehicle. The finance manager took the time to find me the best rate possible. What a great friendly team you have here.Great job gentlemen

If I had to put in one word, phenomenal. Dallas was an incredible salesman and a downright down to earth individual. My last experience with South Chevrolet definitely put me on the fence of whether I should ever do business with them. But after working with Dallas, he’d be the only salesman I’d refer anyone I know too. Chevrolet is lucky to have Dallas!

Shane got my vehicle written up said hed give me a call as soon as the problem was diagnosed. I shortly received a call from him that the technician had diagnosed the problem. He gave me call explaining the problem & the cost of the repairs to which I agreed & I was able to pick up my vehicle before the end of the day with the repairs successfully completed. Ive always receive great customer service from Shane & the technicians at Chevrolet of South Anchorage, Thanks.

Your parts dept wasn’t very helpful but your service department did a great job. My service rep Mr Corona was great, knowledgeable, respectful and professional.

THE SALES PERSON SYSEE DID A WOUNDERFULL JOB. SHE NEW WHAT I WAS LOOKING FOR IN A VEHICLE AND SHE NEW EVERYTHING ABOUT THE PICKUP THAT I BOUGHT.VARY SATISFIED.

Mike was very polite and helpful in getting my vehicle fixed.

Very easy to work with. Service workers were courteous and respectful. They also have a great sense of humor. I enjoy my interactions with them.

I had such a wonderful experience with the service crew, Kenny and Shaunna, getting my car in for repairs! They were so accommodating and friendly.. Would definitely recommend my friends to go there..Only thing that was a bit disappointing, i’m from Southern Oregon, and when taking my car to have any service/work done, they always returned it to me washed and vacuumed, that didn’t happen this time.. Might be something you add as a complimentary service 😊

Really dislike when I find out that the job they had done was not up to par...Shane said he would not cut a PO# to complete the job of painting the Drivers mirror they had replaced... I could not figure out why it keeps turning white till Alaska Sales and Service Body Shop had pointed out that it was not painted to match the Passenger mirror.. the defective drivers mirror had been painted ... I tried to get Alaska Sales and Service Body Shop to fix it and they said the Mirror was Replaced by Chevrolet of South Anchorage and they should finish the job correctly..

Shaunna and Kobi (hope spelling is correct) were incredible. Really took care of me every step of the way and any questions I had. Definitely best dealership experience I’ve had!

I bought my truck here brand new with 11 miles. Bought an extended warranty and lifetime oil changes and tire rotations plan. First of all every time i schedule and appointment like the Chevrolet Web page and My Chevrolet app suggests I show up at scheduled time and no one has a clue about any appointments. I am told first come first served. So all the notifications i am bombarded with mean nothing. The extended warranty i paid for is exclusively at Lithia which is useless if you travel out of state.Ive had been told that they can not do a Coolant flush at recommended service intervals because i have a Leak and have to make an appointment to get it repaired. Since i know there is no leak i take it to another shop to get a second opinion and they could not find the Leak.Its confirmed that i was Lied to. During a trip to Fairbanks i had the transmission fail and took it to the nearest dealer where they did the transmission repair and also replaced the rear sliding glass window due to a recall. Once i get my truck back i try use my rear defrost and one of the rear defrosters start smoking and shatter the back window. I replaced my rear window on my dime and decided that i will leave the defroster disconnected. Now i am currently having transmission problems again less then 3000 miles after it was changed and called to get it checked out. I was told that there would be a 3 month wait to get it looked at. They also recommended that i go somewhere else to get it fixed.I love my chevrolets and but after dealing with this dealership i will may never buy from not only Lithia but Chevrolet as well. The extended warranty is a scam and the integrity is nonexistent.

They made us wait 2 hours for a scheduled appointment we had cheveyoil change they did not top off and fill any of the fluids and didnt leave the car clean

Quick stop, impromptu stop for oil leak check. Service Manager & tech who checked my car were nice, helpful and gave clear feedback.

I believe service is also about trust. I have to trust your recommendations for service (of $1500) but when you report tire pressures when I have a TPS which have anti theft caps which you didn’t have the tool to remove, my trust isn’t established.

Micheal Williams in service took care of all our needs was super friendly with all the commotion going on around...he had it together. Can’t find that here in soldotna. Service was fast. Highly recommended place and will be going back for all our trucks needs. Exceeded in customer service all the way around.

Everyone was very professional and nice. Brandon took very good care of me and my vehicle from beginning to the end. He also, kept me informed on my wait. Also, the shuttle driver was very friendly, courteous and helpful. Im a little handicapped and he placed a stool out so I wouldnt experience discomfort getting in and out of the van. This dealership always go the extra mile. This dealership is 10 miles further than the one by my house, but the service and professionalism is worth the extra drive.

They flip flop on their trade in price for you. They will also insinuate that you don’t have money when you don’t want to put a down payment. I’ve never felt more offended in my life. I have bought three cars from other dealerships and have paid them off on time. The sales manager also got offended when i told him it was shady how the trade in value dropped 10k from what i was told in the beginning. He just hung up on me. I will be call corporate tomorrow. Just don’t let this dealership play you.

Quick and efficient and friendly service

Shane was very professional and courteous!

Service member Heart did a good job helping with my vehicle and the service was fairly quick.

Disappointed in the service. I took my truck in for an alignment and diagnose the back up sensor. When i call i was told the need the truck one day to do the service. When i got there i was told they would need the truck a couple days. Well 3 days were up so i called, they had not got to it because their alignment machine was broke and were waiting on parts but were getting the parts that afternoon. The next day went by and still hadn’t got the machine fixed. By now it’s the weekend by was guaranteed to get the truck aligned and done monday. I stop by Monday late afternoon to see if it is ready to pick, i see it on the rack, nothing had been done yet, the technician did not show up to work that day. Shane the service writer and others did not even know that the mechanic didn’t show up and my truck wasn’t getting worked on. I then told Shane i want my truck back to me by the end of the day that i will take it else where. He had to get ahold of the technician to see if it was safe to drive. Didn’t hear back till Tuesday morning. They had the audacity to charge me 149$ to diagnose the back up sensor, i was reluctant to pay that. And wanted 700$ For parts and labor to repair the sensor haha. I will find a different shop to take my truck. And when i go to buy a new truck this year i will go to Alaska Sales instead!

If I could leave zero stars I would. I have bought several used cars in my lifetime from dealer ships. I have never been so lied to before in the sales process. DO NOT buy their extended warranty. You will have to take your vehicle to them to get the work done, or take your vehicle over 40 miles away for the warranty to kick in. Not quite feasible when you cant even drive the car to begin with. Theyre always backed up, they will only provide you with a rental for 5 days even though theyre a month out on work. Customer service is always awful with the service department. The only department that I havent had an issue with yet is the lube department. They wont work anything out with you to get the job done sooner, even though theyre a month out and another shop can get it done the next day for you. I will never recommend buying from a Lithia dealership, nor will I ever take one of my soldiers there to purchase a vehicle.

Fast service, greatly appreciated. The staff are amazing and helpful.

In and out in less than 1.5 hrs and on to my next stop. :)

Excellent communication from Hart and team. They welcomed me with open arms and repairs were done promptly.Verses AK sales & service told me if I brought my 2021 GMC in it would sit on the lot for 3 weeks before being looked at.Highly recommend Chevrolet of South Anchorage. I will be using them for future purchases.

Service was quick and easy. Great teamwork!

Where do I start! Well I truly regret ever making any business with this dealership. When I first bought this vehicle the service wasn’t really great and buying a vehicle was like they were doing a favor for me. Then I buy the oil change for lifetime. Every single time I take it I’m prepared to waste my time.1st time they couldn’t find my account and waited until they did.2nd time I purchased a auto start and they said the had it in stock and I was sweet I will take care of the recalls and oil change and the auto start. They ended notifying me they weren’t able to install because they made a mistake and didn’t have the part and they were only doing the oil change and two recalls.3rd time I never received a phone call that my part was in and it was like 3 months. I finally made a appointment since it needed a oil change and had them install it. Then they charged me 200 and I was thinking it’s alittle too high for a a install then I review my receipt they had charged me the oil chang. And the customer service couldn’t even return the money and told me to come back Monday.OMG never going back there for sure

Gio was great and informative on all vehicles and the buying process. Gio took the time to explain all details and made the buying experience comfortable customers. Gio must be retained and customers should always be greeted by Gio. Please considered Gio for promotion and/or raise.

Stay as far away from this place as you possibly can. Extremely rude customer service extremely rude sales personnel. The particular one we got try to relate with us by explaining his whole family is Corrections and hes put an old roommate that was in the Army in the hospital. Thats not a good start. I requested a different salesperson before walking away from the sale or that was my next option. Ended up making the sale due to the fact that the price was right and I couldnt find a comparable truck for the price in mileage. Then I went in two months later to ask about status of plates and tags. I have permanent veteran tags I explained to them before purchasing that they werent going to be able to transfer and Id like to do it on my own. They insisted they could big surprise they cant they were supposed to have called me a month ago but for some reason they didnt. But let me back up when I went into ask about update just because I was in the area they told me do you have your paperwork I said no they said well we cant find you in the system anywhere are you sure you bought a vehicle from us I said yes I gave him the salespersons name. The lady asked again if I had the paperwork I said no she said well its not my problem then. So you telling me you losing your paperwork or not being able to do your job is not your problem thats the customers Im confused. So then I requested to talk to the regional manager via by phone 4 days later no call their manager they call that day and the first thing on the line was Im sorry you got upset and then proceeded to explain somebody was supposed to have called me already Etc I sat in silence. Then he asked are you still there I said yes I was just waiting for you to get done with your rude conversation I said usually when theres an issue you call in at least try to fake an apology his response was I did Apologize said no you said Im sorry you got upset again so the customers fault my fault I got upset because you guys cant do your job right. Long story short this place is a joke I personally will never step foot in a Lithia store again and I will make a strong effort to allow other people to understand and know people like this are not welcome. Do your job show up with a smile dont talk about stuff thats offencive or unnecessary.

On Feb 9 Continental Subaru put a new battery in my wifes Subaru; it took a half an hour. So, I called South Anchorage Chevy, talked to Shane about putting a battery in my Aveo. He said sure, bring it in, you could get to it, probably take a couple of hours. I brought it in. Another advisor told me Shane was out to lunch, I could leave the car overnight, they couldnt get it until tomorrow. I elected to bring it in first thing the next day. I did. Shane was late to work. When he showed up he asked if I had a ride because it was going to take all day. I complained, he said he would try to get it done quicker. I decided to wait-until I saw my car parked outside. So I took the shuttle home. After Shane called to tell me my car was ready the shuttle got me back to pick up my car after lunch. Only at that time did Shane reveal what he was going to charge- $259.95! When I dropped the car off he didnt say peep; the only figure I saw on the work order was $148. With no warning you charge me $100 to test the battery! $10 for Provisions and Materials. To change a battery?!? I questioned Shane; he said I wouldnt find a better price in town. The previous day Id paid $131.34 with a lot less inconvenience, no deception and no insults. If this is how you do business...well, you wont get anymore business from me or anybody I know.

Salesman was knowledgeable and engaging. He researched any questions we had that were out of the ordinary.

I am active duty and will be stationed in Alaska. I knew I wanted to purchase a vehicle before I arrived. Trisha, Shane and Issac made my experience very easy to do so. They all had wonderful customer service and assisted me in every way. I can’t wait to drive my new vehicle

This was actually the best experience I’ve had with South Chevy. Customer services was excellent, communication was great, response to text system was good as well. Thank you

The gentleman was eager to help, in fact he met us in north parking area while others stayed inside where it was warm. He and his boss helped me find my forever car. I have been wanting a car just like this for years to replace my suburban I bought 20 years ago. I look forward to taking more long drives around Alaska and Canada with my new luxury vehicle.

If I could rate 0 stars I would.If youre a person who doesnt know a lot about vehicles, dont go here. Theyll take advantage of that. I brought my truck in because it hasnt been serviced in a while. I brought up several concerns including; brakes needed to be change, the front lock had been popped by a burglar so it needed to be replaced, the check engine light was on, and an overall courtesy check.I was charged $500 for the replacement of the door handle and lock. When, upon inspection, they didnt replace it, they simply put the original lock in that had already been broken into and broke about a week later.I was under the impression that a courtesy check included an overall tires and lights. When I got my truck back the drivers side brake light was still not fixed.Not to mention when I went to picked the truck up it was pouring rain... AND MY WINDOWS WERE LEFT DOWN.I was assured that id receive a survey within a week - still havent seen that survey Mikey (Service Advisor: 173037 Michael William). Good on ya for taking advantage of someone. Youre a real class act.

Work was done in timely manner.

JC covered every detail. He is good people! Friends will always do business with friends. Youll see me again!

Our service tech, Shane is always great. He got our vehicle in immediately and we got it back ready to go.

At 22 Im buying my first car and will admit I was a bit skeptical about purchasing a vehicle from this dealership due to the amount of negative reviews theyve received online. HOWEVER---Im very glad to report my experience was absolutely amazing. I was unsure in the beginning as to what I wanted exactly but Dallas, the salesman, was incredibly informative and helpful. It did take a few days of communication and him working with us on a reasonable price for me to finally decide on what I wanted and at the very end I was sure I made the right choice. Shout out to Dallas for your kindness and overall diligence, you were wonderful to work with and Ill definitely be back to see you again with a box of Malasadas and some Poke :)

I told the salesman exactly what I wanted and in several days he called for me to come in and check out the car he picked out with options I wanted and I was very satisfied with the car and the test drive. Everything from start to finish went very smoothly and I hope the service department is run the same way as the sales department.Terry C Holliday

Sales rep Sysee was very helpful and kind also Mark in finance went the extra mile for us in some changes we had to make.Great job guys nice doing business with your team.

Update:Chevrolet of South Anchorage replied back, but it seems to be removed. They want me to come in and purchase another lugnut key when they/their employee stole or misplaced my original one. I dont see the need to re-purchase my property they had stolen or misplaced.I purchased my truck in 2015, that experience was good, then I went to get my truck serviced and have tires put on January of 2020. I have aftermarket wheels on with a certain wheel lock key that I brought to them to get it changed over, I went to pick up my truck and they claim I never brought it to them, Glenn is the guy who has been giving me the run around claiming hell talk to the managers, hell get back to me but he never updates and now the technician has stolen my wheel lock key and I am unable to find a replacement. They can they can cut it off, but the simple fix would be to give my tool back that I purchased.

Brandon in Service is a huge asset to your team! He deserves recognition for his hard work!

The work is not done yet. More problems with the engine were discovered. The saving grace is that there will be a 3 year/50K mile warranty issued upon completion.

Our salesman was Chris and he did a great job friendly and very professional.

Great, Shane was very helpful. && Shawanna was extremely nice

I am not going to buy vehicle there again.yesterday we trying to buy vehicle there and their price is 45,988 that was we see on their website. When we do the paper work they change the price to 46,988.that change me and my wife mind right a way..

There helpful until theyecsell you the car thene you cant get help

Brandon gave me recommendations for both bodywork and windshield replacement. Service was good except for discrepancy on printed report vs. actual tire pressure monitors in truck.

I expected to be there all day negotiating. I was in and out by 11am.

Was very happy had me in and out in very short time 👍

Salesman and sales manager lied strait to my face. I will never do any business with this company.

My husband and I started our purchase with Steve over the phone since we live in Fairbanks. It was super easy and efficient. A few days later we flew down and finished paperwork with the help of Jerry who was wonderful. The finance department was personable and had us ready for the road in no time. We couldn’t be happier with our experience or purchase!

When I was in the time before I was told that a transmission and the brake fluids needed to be changed. I came in this time to get those options done. All was done except the transmission because a gasket was not in the store and a replacement will be ordered. I am told that once it comes in I will be called. When i went to check out I attempted to pay via check. I was told that they will not accept checks. There is no signage that states this. It does however say debit or credit cards accepted and cash though they prefer not to. I do not use my debit card unless it is through a ATM. May I suggest you put one in. I have no credit card. However when the gentleman became aware of this to his benefit allowed me to go to the bank and get him the cash. I thank him for that.

Brandon was extremely helpful and I will go bk to him again and 1 day I will buy a new vehicle from you

Glenn the service salesman was very helpful and polite. We always get great service with him, thanks Glenn

Shane has been my service advisor for 14 years. I’ve always gone to him with my truck problems and he’s ALWAYS extremely helpful and accommodating. I live an hour away from the dealership and drive in to anchorage to see Shane and his guys anytime I need anything vehicle related.The service manager Kenny is great too!Steve in the Lube bay is also a great guy.Chevy of South Anchorage is my store. And I’ll always go there!

The best customer service

I’ve used you many times,bought several vehicles. My experience has been mostly positive.

Chris Johnson was absolutely AMAZINGExcellent customer service!

People are very friendly and helpful