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Lithia Kia of Anchorage
4434 Old Seward Hwy, Anchorage, AK 99503, United States
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Lithia Kia of Anchorage
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Ch
Review №1

This is my 2nd purchase with Chris Mathis over at Kia. Went to him 2 years ago and got a great reliable commuter car and due to my credit I didnt have many options. With winter coming I was thinking about trading up for something more robust. Chris went the extra mile and made it happen. Will not go anywhere else to buy a vehicle. Thanks again Chris!

Cl
Review №2

Like all dealers you most likely will pay more for repairs but they are trained on Kias and it will be done right!

St
Review №3

Very disappointed with the service. I made a purchase 7 months ago for a part for my car. Never once have a got a call that it came in. Was over 200 dollars. So I called. Called. Called. And called. Only to get voice-mail each time. Left voice-mails everytime. And still nothing wouldnt ever get a call back. Walked in and he said Im sorry we are having phone issues doesnt make since since Ive been calling for the past 7 months.

Sa
Review №4

I can’t thank Keith Anderson enough! His professionalism and caring attitude made my auto purchasing experience less stressful and I drove away in my new car with a big smile! Lithia Kia is the place to go if you’re looking for a team that doesn’t pressure you and provides the knowledge and support needed when buying a vehicle. Thank you again!!!

Br
Review №5

We recently purchased a 2022 Kia Telluride from Chris Mathis, and we were extremely pleased with our dealings with him and everyone else at the dealership. The vehicle has been fantastic thus far. I would definitely work with Chris and Lithia Kia of Anchorage again the next time we are in need of a vehicle.

Ci
Review №6

Mr. Chris Mathis is an AMAZING person who made buying my beautiful 2021 Kia Sorento a wonderful experience. Having him as a guide to figuring out a very long process in knowing what I wanted was a blessing. I couldnt have asked for a better person to have had in my corner. Thank you !

Ca
Review №7

My experience here was great, easy, and quick. My salesman was Keith and he did a phenomenal job as a salesman. He didn’t pressure me at all about any car and wasn’t pushy like most people in the dealership business. He was just focused on the customers wants and needs. Highly recommend this place especially if you’re a first time car buyer like myself. I came in nervous but let with a car i really wanted and enjoyed at a good price!!!! Definitely will be coming back if i want another car.

Me
Review №8

Chris & Richard made sure we left in the vehicle we wanted and one that was safe for our new little family! We’ll definitely be returning in the future when we are ready to upgrade to something bigger. Couldn’t have been happier with our purchase!!

Wi
Review №9

Went to Lithia Kia Anchorage, Alaska looking for a new rig for myself and right from the start I was blown away. The Customer Service from all the staff there is amazing, absolutely outstanding. Salesman Chris Mathis met me right outside of the front doors to the dealership and was extremely, extremely helpful and patient with me. Chris was super, super knowledgeable, respectful and did such an outstanding job working with me in finding the right vehicle to suit my needs. Driving off the lot with a brand new 2022 Kia Sportage which is now the 3rd Kia that I have had what can I say, I am a customer for life with Lithia Kia Anchorage, AK. I will most definitely be back as Chris Mathis did an outstanding job and went above and beyond working with me and his customer service is second to none. Great, great experience from the absolute best dealership in town.

My
Review №10

While they are pretty nice to you while getting you in the car the service center takes away from the stars. You call and can speak to a person who will tell you they will call you back in a certain amount of time with the info you need or leave a message and either way you will not get a call back or a call back right before close of day. Thats especially hard when youre supposed to be getting something done so you rearrange your day. I have a huge crack in my glass that they told me they would fix when I bought it and now nobody knows when the glass guy is supposed to come and wont call me to let me know when. I didnt want to have my car sitting all day because of guessing when it could be done. The no calling back when stated is super unprofessional.

Si
Review №11

Quick and painless. The only thing that took time was verifying with my car insurance. Do yourselves and the salesman a favor! Have your driver’s license, proof of income, and car insurance ready prior to making a deal. If I had my insurance ready it probably would have only taken 2 hours to drive away in my new 2021 KIA Rio

Ja
Review №12

Purchased our optima in ‘13. Up until the latter portion of 2019 I would rave about the service department. Now, you can call and leave messages until you are blue in the face. You will not get a return call. All the familiar faces from the last 8 years are gone and with it, the customer service.Imagine standing in the lobby after a routine oil change. The rep hands you your paperwork, tells you all is well, with the exception of an oil leak, says it’ll cost around $200 to fix … and in the same breath turns around and walks away and immediately greets the next customer in line. Imagine having to find the only rep who knows what he is doing to find out the scope of the leak. Turns out, it’s pretty major.One extra star for Brian. Seemingly, he is the last human in that building that interacts with customers whom cares. Promote that man or you may lose ‘em.And for the love of God, start an express lube line like nearly every service dept. on the planet.

Jo
Review №13

Really strange and terrible experience here with the salesman and sales manager. We wanted to look at a car they had in the back lot, each person we spoke with about it quoted a different price over the course of a week. They didn’t prep the vehicle properly the first couple times we went to test drive it. First time was told it still needed a mechanical inspection, second time the battery was dead.Finally got to test drive it, with my boyfriend. We wanted to test drive a few different vehicles, so we told them we’d think on it. After that, they didn’t let us look at the vehicle again, and said it was no longer for sale because it was dangerous to drive.After we already drove it? And they’d already done their inspection prior to that?And as a certified mechanic i can attest there was nothing mechanically wrong with the vehicle.I suspect they changed their tune when they realized we were gay.Do not recommend this dealership to anyone.

Fa
Review №14

Stars because the guy who ended up helping us was nice, friendly and working hard. Minus 3 because all the other guys were just chilling, talking and not making eye contact in the service department so they didnt have to help. Waited close to ten minutes before the young guy who ended up helping us was able to talk and help. Meanwhile you have these other guys just shootin the sh!t. I recognize this is pretty on par for most service departments but its super annoying and rude.

Al
Review №15

On August 12 2021 my oil was changed at Lithia Kia Anchorage service department under the service oil plan purchased with the car in December 2020. The car was a brand new Soul 2021.On September 6th 2021 while driving from Anchorage to Big Lake the oil drain plug fell out on the highway doing 70mph. Upon getting the car to Kia I was treated as an inconvenience. The rental car had less than half a tank of gas on issuance when I finally received in at 1700 September 8 2021. The paper work was fabricated showing the car was brought in full of all fluids. The desk guy proceeded to explain to me scouring from the piston inside the cylinder (yes…the lubrication was gone). The wiring was not even properly retucked back under the dash. See attached pictures. Beware, go to the wasilla location for superior work and customer service skills.

Am
Review №16

Never ever again will I purchase a vehicle from this dealership. It took 2 months to finally get copies of the paperwork for the deal, multiple phone calls and messages left with no return calls. I live in Fairbanks, so I couldn’t just drop in to address this issue. Temp tag expired before getting registration and plates because they needed another document signed, but they never contacted me to let me know they needed it signed. I wish I could give Caroleena a 5 star rating because once I was able to speak with her, she immediately took care of everything. She is a shining star, but the finance managers are worthless, especially Augie.

Lu
Review №17

Very good experience!!! Gave me a great price on my trade and was priced fairly. The salesman was very good and remained positive throughout the process.

Za
Review №18

Good cars, service desk upcharges too much. I get they gotta make a profit, but its excessive. They will do the work though, so you get what you pay for.

T
Review №19

It has been almost TWO months now that I have waited for this business to fix my car after a factory recall ruined my engine. First they didn’t have the part to fix it the last time I went there, then my engine completely had to be rebuilt and they told me it’d take maybe a month. I am now approaching the two month mark with no car and there are no rental cars in Anchorage due to a nationwide shortage so I am stuck relying on the kindness of strangers to get a ride into town. They have had the parts for my vehicle for two weeks and claim they can’t fit the time in to fix my vehicle yet. Do not buy your vehicle from Kia. They will just waste your money and time, and the sales/loan person are dishonest.

Ma
Review №20

Customer service is awful..they make you sit and wait and hurry you out the door so you dont have the time to read over every little minute detail... read the fine print.. if your looking to purchase a used vehicle lots of better dealerships to purchase from ... I made the mistake at going through these guys wouldnt even reccomend my worst enemy to get a car here

la
Review №21

I loved the staff! Richard and James were very supportive and did what they could to match my needs as far as payments.

Am
Review №22

Joshua was extremely helpful and patient. He had great customer service and did a very outstanding job. He also went above and beyond, sure blew expectations away. Thank you!

Ma
Review №23

Such an easy experience for a new/used car for our daughter! Alex knew we wanted a unicorn and made it happen! (Unicorn = low mileage, small suv, under 15k)

Da
Review №24

Chris and Jose were super helpful during our whole experience. Both men were very knowledgeable and took tremendous pride in their work. Lithia Kia has gained a proud customer through the experience they provided with the purchase of our new Kia Sportage.

Ja
Review №25

We are very pleased with the sales and service we recieved from Lithia Kia of Anchorage and will probably puchase from them again.

Ma
Review №26

THE BEST PRICE💯🙌!!!! the best experience🙌 the best in TOWN 💯excellent customer service and what can’t miss 🙌Sammy 🙌the sales agent with the best quality in customer service🙌💯🙏

Ke
Review №27

Keith was great to work with. He was informative, efficient, and friendly. He made the purchasing process easy. Thank you Keith!

Le
Review №28

I worked with Eric in service for my oil change and car inspection, received EXCELLENT treatment and customer service. Definitely recommend them if you need service on your vehicle, I haven’t been taken care of like that at any other dealership in town. Will for sure be back!

Do
Review №29

Eric in service, Eric the GM and Sam the sales guy all did very well at fixing a car that was sold with a bad batterie auto start issue. I will say that a few others did not do so well and just shoved me off to different people and if it werent for these 3 gentlemen I would be leaving a bad review. So thank you and I highly recommend going thru Sam and Eric for service and sales

Se
Review №30

The customer service from Brian (manager- service dpt.) was bad🤨I feel he judged me as soon as I walked in. Without measuring tire depth or checking for punctures he already was telling me he cant fix under warranty.

Re
Review №31

Great price on the vehicle, good loan with low interrest, but Finiancing took forever. They started our process then went to lunch leaving us to wait 40 mins in the lobby. Poor!

K
Review №32

Chris Mathis did a great job of allaying my car buying fears and helping me find exactly what I needed. I would absolutely recommend him any day!

Ed
Review №33

We worked with Danny Suesue and it was a great experience. Got us the car we wanted, made the trade in easy, and was very helpful and relaxed throughout. We would shop there again anytime.

Me
Review №34

Lithia Kia makes buying a vehicle a REALLY easy process. Ive heard stories from friends of going elsewhere and I honestly dont see myself ever going anywhere else for any future vehicle purchases. Ill also refer friends. Keith was great....worked on getting payments lower and easier manageable for me. Was great with the kids, even when they didnt want to sit still and listen. Got them snacks even which of course made them happier! It was honestly just the easiest and stress free big purchase I have ever done in my adult life!

Al
Review №35

Only had to drive down from the valley TWICE to get them to send me the Registration for a car I bought in January. I had to drive around with no proof of ownership of my car for an unacceptably long amount of time and all I got from them was excuses and BS.

Au
Review №36

They will use any and all tricks to get your money. I would recommend looking else where.I was intimidated and taken advantage of.I showed interest in purchasing a vehicle and I felt pressured into buying it. I tried walking away multiple times but was insisted to stay and sit down to work out a deal.Do not work with any of them. I heard them all yelling “that’s a deal!” as an older woman pulled in with a lack luster vehicle. All laughing the flocked to this woman and bombarded her with questions trying to drain her of her money.Overall I caution anyone that visits this dealership.

Ma
Review №37

My sister recommended Lithia Kia since she got her car from them. It took me a while to go in since I wasn’t fully prepared until I decided to finally go. I just have to say, I’m glad she did and also I am very pleased and satisfied with the customer service Lithia Kia offered while being there.Sam who was helping me to the managers and also the guys who was working there. The process was long but I am very happy because I got a brand new car with the help from Sam. He did most of the work while all I did was answer a few questions. I have been with a few other car shops but I just have to point out that they are the best, they made sure your okay and offered drinks and snacks(Richard) and always asking if me and my sister needed anything while Sam is working on getting some paperwork done . Thanks again Sam and Lithia Kia for my brand new #2021KIAFORTE, I will forever be your loyal customer 😊

Le
Review №38

Talk about Service! These guys do not mess around. Brian Curtice is beast, he was one of about 4 different guys trying to help me out. My kia now has 50k miles, when Im ready to upgrade Im going to buy a new car from these guys just because their service dept. is so on point. Top notch, thanks guys.

Jo
Review №39

Fast service, no pressure to buy, found what we wanted and made a fair deal.

Jo
Review №40

Having Josh as a sales person, Richard as the sales floor leader, Matt as the finance manager, Eric and Tony in the service department is by far one of the best start to finish purchasing experiences I’ve ever had! They treated us like family, provided fair and accurate information upfront, and did not overpromise something they could not deliver, but did go above and beyond more than what I expected.

Re
Review №41

Very smooth transaction with everyone I dealt with! Chris (salesman) took the time to listen to what I wanted and was patient while I slowly looked at everything that peaked my interest. Abe (manager) was very reasonable and kept things fair and last, but not least... Dylan (finance) called me back the day after I signed saying another institution came back with a lower rate, so he was able to amend my paperwork and give me the better rate. Everyone I dealt with at Lithia Kia was top notch and I’d recommend them to anyone looking for a vehicle.

Po
Review №42

I JUST PURCHASED a new Kia Soul from the awesome people at Lithia Kia. I had such a wonderful experience last year that I came back for a trade. Chris Mathis is a magician and worked to get me the cutest car at a great price with no money down. Thank you so much. I am a lifelong customer for sure.

Je
Review №43

Chris was the best sales person Ive EVER dealt with. I would recommend him and this dealership to everyone.

Er
Review №44

We had a great experience! Our salesman,Chris Mathis,was a pleasure to work with & was able to help us purchase a new car for our daughter despite our less than perfect credit. I highly recommend him & lithia Kia of Anchorage.

Da
Review №45

Salesman was awesome. Felt no pressure in purchasing. They took the time to find me the best financing interest rate.Great experience !!!!!!

Ar
Review №46

Eric Connick, the GM of Kia is amazing and has hired a great group of hard working and caring people to create an atmosphere that is friendly for people. Eric not only believes in the Kia brand but he also authentically cares for your auto needs so you’ll drive away with your perfect car.

Br
Review №47

Best car buying experience I ever had!!! Great prices, nice cars and informative sales reps.Everyone was super friendly and attentive, and I do mean everyone.They work with you to make sure you’re comfortable throughout the whole process but most importantly they give you time to process. I didn’t feel rushed; they answer all my questions, did a bit of research when they were unsure and helped me to compare cost.Should I want to trade-in, upgrade or buy another car; I’m going to Lithia Kia of Anchorage.

Pa
Review №48

I’ve perchesed many vehicles threw out my life and dealing with Chris with Lithia Kia of Anchorage AK was one of the best experiences I’ve had perchesing a new Vehicle. I’d recommend this dealership to anybody with 5 stars hands down and Chris was a fantastic salesman very professional and thrall. I’m very happy with the vehicle it self it turns heads and have had many compliments, to sum it up my fiancé and I are very have with our experience with the dealership, salesman and vehicle.

Da
Review №49

Got myself a gmc acadia. Richard is a spectacular salesman. Ill definitely be returning when the time arises.

Mi
Review №50

Chris M. and Matt went above and beyond with me and my Husband. They treated us with the utmost respect and made the whole process easy and fun. If I had to rate their service from 1-10 it’ll be 100. Ty Chris and Matt for all you do.-Mitchel & Daveson

Ka
Review №51

I had a very good experience at Lithia Kia. If you do go check out a vehicle make sure to ask for Chris, he was very knowledgeable about every vehicle on the lot, he made sure I got to test drive a few vehicles and to find which vehicle that was the perfect match for me. There open til 8pm and will stay open to make sure you leave completely satisfied. Id definitely recommend this place go check it out!

Je
Review №52

Technicians are well trained.

Ma
Review №53

Chris was an amazing help, super friendly and helpful. I was able to test drive the car I wanted and purchased it within a few hours.

Jo
Review №54

Quick,Friendly Service at the parts counter today. New replacement chip key in less then 20 min.. good job guys.

Ju
Review №55

I took my vehicle in for an oil change which was done quickly. Great service.

Jo
Review №56

Such a great experience at Kia! My situation buying the first AWD K5 and being out of town was by any means easy but Chris Mathis really went above and beyond to make it great! He’s friendly and very kind, thank you for my beautiful car

Ca
Review №57

This is the second time Ive had an amazing experience with lithia. I go in thinking one thing and they always surprise me with something better. The staff is extremely friendly Christopher is the one who helped me this most recent time and he got me a vehicle and payment plan that worked perfectly for me! Thanks guys!

Sa
Review №58

I shared with Chris Mathis I didn’t want to waste my time if I couldn’t get something good! He assured me he would put me in what I wanted! Drove away with a 2021! He’s definitely the best !

Ja
Review №59

One of the best dealerships in town! Keith Anderson is top notch! Ask for him!It’s hard to find an honest dealer in Anchorage. Volvo is good. My Mercedes experience was decent and their service is amazing. Audi/VW used to be good prior to the buyout to Kendall. BMW has always been disappointing.This was my first deal with a “volume” dealer and I left happy. That’s all one can ask for right?

Ju
Review №60

Chris and Abe were more than pleasant to work with. Quick sale and love my new truck. Thanks again

B
Review №61

I definitely want to take the time to state that I am completely satisfied with everything! I was not expecting to be able to actually get the car of my dreams but am so glad that I had randomly checked my credit score which directed me to the car loan application which brought me to Chris Mathis of Lithia Kia of Anchorage. He went above and beyond to help me get approved with the mediocre credit score I have and get me all set with reasonable payments and an awesome new vehicle!!! I recommend him and Lithia Kia of Anchorage till the day I die. Thank you thank you thank you!!!!

Jo
Review №62

I referred my Dad to Sam and Richard help out look for his new car.. thanks for your help brothers.. Appriciated 5 star for both of you good service and friendly

Je
Review №63

Very nice. Chris was awesome.

Da
Review №64

Meh. The salesman was nice and polite through most of the transaction. The finance manager can kick rocks, kept coming back with higher prices than 5 minutes before. I left with a great car (Ford) at a decent price but the attitude of the finance man ensured that my next purchase will be from a different dealer.

Mi
Review №65

It was excellent Keith was excellent. He was knowledgeable and answered every question; even phone calls after the sale.

Am
Review №66

My first car purchase at a dealership, let me tell you Chris Mathis is amazing! I Highly recommend him, he found me a great used car. I’m very very grateful -Amber 😊

Ha
Review №67

I was very upset with our service today, this will be the last time I will ever go to this car dealership. My husband and I had a appointment to get our car fixed when we walked in there was no one at the front desk. We waited there for 20 minutes. There was a guy in the back that saw us that was on lunch and didn’t even attempt to get someone else to help us. On the side of us there was a man and women in a room that had closed the door. We waited there for to long so my husband knocked on the door 3 times and there was no answer. He happened to just open the door to see the girl was just sitting there knowing that we were knocking on the door trying to get help and the other guy was on the phone. Why didn’t she just answer the door and tell us one minute like that makes no sense to me? Why were you sitting there knowing a customer was knocking on the door. They had seen us when we walked in there waiting why didn’t you tell us you will be right with us? Nobody seemed to be working the front except the one guy that was eating in the back not wanting to help. This to me is the worst Customer service ever. You want customers to come in and get cars and service with you but yet don’t know how to do customer service. Terrible terrible service, I used to recommend this place to so many people but will not do so anymore.

Pa
Review №68

DO NOT GO HERE! Car was BROKEN INTO while in their care. I would give a ZERO if i could. We took our car to them to have the trunk fix because the latch broke and it wouldnt close. They put our car in the back lot to keep it secure. When we got our car back we noticed that the things that were in the back of our seat, in the glove compartment, and in the middle compartment were thrown about in the second row of the car. When we called the manager of the auto repair part to ask which one of the workers went through our stuff he said no one should have because there was no need to go through the car due to them just fixing the trunk. He said that they would talk to the workers and call us back the following day because we came right before closing and everyone was gone. The next day comes and we dont hear anything so I give them a call later in the evening and he tells us that none of his workers went in our car. He tells us that they will go over the footage and let us know what happened. We talk to the assistant manager of the store, because before we were speaking to the person over the repair part, and he makes it sound like this kind of thing happens all the time and there isnt anything they can do. He tells us how someone was robbed in the middle of the day on their lot and this kind of thing just happens. We file a police report and the police ask for the footage. We reach out to get the footage but they wouldnt return calls, if they did pick up they said they would call back and never did, we sent a couple of emails that they never replied to. This was over a year ago this happened and they havent sent us the footage or called about it. But they did call to ask us to sell them our car because it has a low mileage and is ideal for a trade-in. The nerve of these people. PLEASE STAY CLEAR OF HERE!

Ni
Review №69

I was in a car with a high Interest Rate. KIA was a big help to lower the interest and put me on a new car with better gas millage and higher value.

Ta
Review №70

Sergei was excellent to work with. No pressure and had what I wanted at a great price! Thank You and Kia!

Ja
Review №71

Always a great experience, I’ll take all my vehicles to them for service and repairs

Ro
Review №72

Eric Zwiacher is amazing. Thank you Eric!

sh
Review №73

Chris was awesome and we love our new truck. Great place to buy a vehicle from. This is our second vehicle this year from Chris.

ru
Review №74

Was a great experience, friendly staff. Worked with Keith and Sam in ordering our New Telluride. They were very kind, helpful, and patient with an impatient person like myself. Strongly recommend Lithia Kia of Anchorage.~Thomas Family

Ar
Review №75

Chris Mathis offered the best customer service. He went above and beyond to ensure that we were well informed and happy with our purchase. Chris is very caring and funny. 10/10 would recommend to anybody and everybody.

S
Review №76

Terrible customer service at every turn. I could write down each instance but it would turn into a novel.

Da
Review №77

I watched 3 balloons fly away into the sky in just a moment driving by. Putting balloons on vehicles to attract customers seems like such a foolish tactic given the environmental impact that balloons cause when released into the sky. Please stop using this foolish marketing tactic.

Ga
Review №78

Outstanding salesmanship from Alex. I would recommend this guy to any family member or friend of mine personally looking for a car. My wife and I both traded our cars in and got brand new 2020 cars for the price we were looking for. He is laid back, very honest and not your typical “salesman” type. You’d think you had been friends for years with how he is. This guy simply just makes it happen. If you’re looking to do business here I would highly recommend Alex. He is the first salesman I am able to say that about and that’s the truth!

Ky
Review №79

Richard Suesue is the best! Thank you so much!

T
Review №80

This is the third vehicle we have bought at Kia and Chris Mathis has always gone over and above to helps us find exactly what we were looking for. We still own each vehicle and are enjoying them daily. Kia has always been there for us and everyone that works there are always friendly and it’s great when you go in the door and you hear laughter where everyone enjoys their jobs! Between Chris and Eric the GM, no matter who you are your always treated as family and not a number. Thank you Chris!Henry and Tina Pennington

Wi
Review №81

Best Place to shop for a new vehicle, they have a great team and awesome service.

ca
Review №82

As a first time car buyer, very happy with my purchase and although was more than I had planned on spending, Chris was a lot of help and great to work with!

Bo
Review №83

I chose and purchased my Sportage primarily by telephone, since I live out-of-town. The salesperson was responsive, even if it was unusual to reserve a car for final purchase weeks later. They were friendly but professional.

Sh
Review №84

Everyone were extremely friendly and helpful. Sergey was especially helpful and when i bought my Kia Rio, i never felt like i was being taken advantage of.I will recommend this dealership to anyone looking for a vehicle,whether it be new, used or certified.

Co
Review №85

Make sure you check the website price. First time I went they wanted to charge me over what they had it posted for.Second time I sent I got exactly what I wanted. Price was not bad but could have been better.

Wa
Review №86

These guys were awesome. They take the time to look for exactly what you want and need. They go over your credit report if your trying to finance and help you understand any negatives that are preventing you from tbe car you want and work with you on a plan to help start building it. Theyre great. Totally recommend them for any and all first buyers

Go
Review №87

Was trying to buy a vehicle from Richard. After he refused my offer, quite rudely, he came back a week later accepting it. I put my time and effort in and got all the paperwork to him just to be treated with unprecedented rudeness, belottlement, and apathy. I cancelled the deal and am looking elsewhere, would not do business here.

ma
Review №88

They chose the car for me because of my credit rating and didnt see t b e studded tire or Ive wouldnt have bought the vehicle I been in thus state for 40 years a b d never used studded tires

Sa
Review №89

Matt Mack is the absolute best.

Ka
Review №90

This is the best place to purchase a vehicle!! Sales staff are amazing, General Manager was amazing and Finance was perfect! I purchased a vehicle six months ago due to my car needing significant repairs but wasn’t my dream car. Six months later I got the car of my dreams with great financing! I recommend Lithia Kia of Anchorage to any and everyone!! Five stars plus! ⭐️⭐️⭐️⭐️⭐️➕➕

Ch
Review №91

We had the pleasure to work with Chris who is very easy going and friendly. We have been calling and meeting with different dealerships over 2 months and none of them came close to providing great service or help as Chris and the other staffs at Lithia has shown. The whole process was easier and stress free than we anticipated. Augie was also very efficient and informative. We will be recommending Lithia Kia of Anchorage to all our family and friends in need of a new vehicle.

ja
Review №92

Buy a car. Will donate 100bucks to a charity .smh . Why not donate more than a $100 bucks! When yall are makeing alot more when you sell a vehicle ! Hey sales managers. Instead of thinking about your pocket books. Why dont you think about the Anchorage people. $100 bucks is like a spit in the face to us. When yall can donate alot more money. Yall just GREEDY!!

re
Review №93

Chris was great!

Al
Review №94

Mike P. was an absolutely amazing person. From start to finish, he was beyond helpful for my first time buying a car. They have a great selection at the dealership and it only made things easier for me. Definitely would recommend to anyone in the market for a new car.

Re
Review №95

Love my new Kia Sportage! Chris was very helpful and felt like I was treated right at Lithia. I’ll definitely go back.

Je
Review №96

Salesperson knew I was coming from Homer 3 days in advance. Vehicle had not been sent through service department or detailed. Waited for an hour after i arrived just to sign the paperwork, vehicle still not ready. 4 hours later, told sales person that I had to go and drive back to Homer, he brought the vehicle out. Barely clean on the inside, outside dirty, cigarette butts and a bag of sand in the bed. Got a decent deal on the vehicle but never using them again.

Mi
Review №97

This had to be the worst encounter I’ve ever had with a dealership. I came in with a list of issues with the vehicle, that should have been covered by my warranty that we purchased when we purchased the vehicle in Watertown, New York. We travelled all the way from Fairbanks to have this car ready to sell. I asked to be called before they did any service. They didn’t and did all the services anyways. I told them NOT to do an oil change, that it was completely unnecessary. They did it anyways and tried to charge me. Needless to say I contacted the manager who then proceeded to completely undermine my intelligence and speak to me like I didn’t understand what he was saying. I will never go there again nor will I ever recommend them to anyone!

Ne
Review №98

Awesome customer service by Chris. Bought a 2019 Kia Forte today. Every employee greeted me and made sure that I got what I want. I left there with a new car and happy as ever. They made sure to help me. Definitely recommend. ❤️

Ma
Review №99

Purchased ore-owned car in Anchorage and the car was serviced prior to my taking it. Runs great, squeaky clean and good experience. Great warranty.😊

dw
Review №100

Good customer service, especially from Richard and Sam, theyve helped me with buying my wife her dream car, i will definately buy from them again in the near future

Information
51 Photos
100 Comments
4.6 Rating
  • Address:4434 Old Seward Hwy, Anchorage, AK 99503, United States
  • Site:https://lithiakiaanchorage.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 907-202-9779
Categories
  • Kia dealer
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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