Felt the need to drop by and share how well the girls working treated my 2 daughters and myself a week ago while shopping. We needed a complete outfit for a teen girl and got all the help doing so. Walked out with boots, jeans, shirt, hat and belt and she looked absolutely beautiful. This visit took 2 trips and in those 2 trips 3 girls helped us out so let me give some recognition to Shaleigh, Becky and Savannah. You 3 are a plus to an owners place of business. You were helpful and eager to do so with kindness is what is a big part in a customer coming back. Some things you didnt have in her size in stock, however you suggested other things and made her very happy. A HAPPY TEEN is a HAPPY MOM. THANKS GIRLS ..
I purchased a Stetson Gus 10x straw hat on Saturday, August 28 and as I write this review on Wednesday, September 1, I’m wearing the hat I ordered that was just delivered by UPS. That is to say, my order amount qualified for free shipping and I must say, I’m pleasantly surprised at how fast the shipping was for it to be free. The hat was packaged securely and very well and also included a couple of additional treats that made the purchasing experience all the better. Thank you Cowpokes and when I find I want to buy more items that you have for sale, you’ll be top of mind.
Im from Texas so my store back home was Boot Jack so finding anything western is hard to find and I hate online shopping because well seeing how things feel on and look on you well is priceless & you know what your paying for Hands down my place to go for Boots wish they had cool leather Jackets and vest etc for women .
Love this store! I’m from a whole different state and found better quality products with better prices than my local tack store. Workers were all very friendly and I’m overall obsessed with this store
I was greeted warmly upon entry and exit, and let me say Im the guy they doesnt want bothered when hes shopping, but if there are 4 people at the front counter and none circulating throughout the store to ask if I need help, (and I did) Ill not go to the front desk to request help, Ill just go elsewhere. I think the store has a great selection and Im sure the employees are nice.
Love this store and the people working they were very helpful and have lots of nice stuff. 10/10Have Josette help you :)
I stopped in here to look at boots. Its a lovely place with a great selection of boots. I enjoyed my visit except for seeing several shoppers not wearing masks. Also no one asked if they could help me. But I really, really loved their boots!
Good store drove over 3 and half hours to get there big selection but prices compared to other western stores are high
BRE was amazing.. I walked in Cowing Pokes and she turned me into a righteous cowgirl. I got the last pair of these most amazing boots they are super fine and she found them for me
Amazing store!! Selection is incredible and the staff is extremely helpful. Customer service is not dead!!! We will be back. Thanks Cowpokes...our little girls love their new boots.
Josette was the best!! Definitely returning to see her.
Nice staff. A little bit of everything.
We were in a couple weeks ago and you didnt have the size pants we were looking for, we went in yesterday and it looked like you hadnt gotten any new pants at all still had the same style but not any new jeans.
I loved everything. Beautiful models in all merchandise
Good place to get timberland pro boots with a wide selection of many others
Good people good staff love there set up
Good store and selection, not a good place to buy boots if your kids feet grows fast, prices are very high
Michelle, is amazing she helped me find two pairs of jeans! Even though I was pretty difficult 😂
First time there, will definitely go back, found some really good merchandise for my trip to South Dakota and Wyoming.
They didnt have the boots I wanted in my size. The young lady at the counter ordered them for me and is shipping them to my home. They offer free shipping for this service.
Sherie was great! Everyone was helpful and very knowledgeable . Huge inventory
Nice stock. Unfortunately, they have no regard for public safety. Most of the staff did not wear masks and were very verbal about their opinions to the point it felt like they were insulting those who did. One staff member openly spreading false claims about mask wearing leads to bronchitis. The experience was made more unpleasant by the lack of customer service and help. Was ready to buy multiple hats but no thanks. I wont support such a sad example of poor hygiene and service.
Very nice place with lots of choices when it come to boots
I purchase my clothes from here every chance I get. Just wish had more soft cowboy hats leather and straw and not just the hard ones
What a wonderful variety! The staff is super friendly and very helpful!
Called for help ordering an item, and could not find better customer support! Kind, patient, understanding, knowledgeable about the product, helped me order, and gave a small discount. Couldnt be better.
Mariah was awesome. We bought more than we planned! Love cowpokes!
Nice place. But couldnt get the help I needed getting a hat, he seemed not interested in helping me.
Great store, ù finds all the sizes and stiles on clothing 👍 👌 😀 and cowboy boots.....
I placed an order online after Christmas for a pair of boots for my husband. Not only did Cowpokes have the best price of any retailer, but their delivery was FAST and their packaging was thoughtfully put together. The next time Im near Indy I will definitely be stopping in the store to shop, but until then, Ill keep ordering online!
While I have never been to Cowpokes in store, I had a top notch experience online. It was super easy to shop their store online and the free shipping was surprisingly fast. The product was even better than I had expected and at a great price! Personal note inside the box was a nice touch. I will definitely shop here again.
The personnel was very helpful and showed my granddaughter all the items that she was interested in. Explained everything to her. The faculty was very clean
I have shopped online and in store, there are a lot of kids boots at Cowpokes and a nice selection all through the store. Only downside was, I was in last weekend to do some Easter shopping, spent $177 dollars and still didnt get a free tee shirt.
Large selection of clothes. HUGE selection of boots at good prices with a small clearance section as well. Small tack area but many saddles to choose from! Good prices throughout the store. Workers were very friendly and offered help many times. Will be back when we drive through
Very helpful people and they have an awesome selection of more than just boots worth going to check them out!
I Bought A Pair Of Cowboy Boots There! Such Great Display Of Boots, Jewelry, & Wonderful Gifts! Very Friendly Staff There!!! Love This Place!
I love their selection and variety of clothing. Prices are a little extreme but clothes are nice.
Very helpful and knowledgeable staff.
Awesome store, spent lots of money there. Great selection of western clothes and boots!!
I stopped in today for the first time. I was taken back by the things there that reminded me of home (Texas) they had a lot of boots wich made me happy. Lots of cool clothes. The staff was so friendly and welcoming. I will definately be shopping here for sure. I love that they have lay away
Best place within 100 miles for quality boots. Amazing selection!
They where very helpful in very thing with all are needs. Great people to work with.
Great place love the customer service
Great selection of shirts. Very reasonable.
Always a great place to shop!
All the way around excellent service
I wear a size 15 in work boots and for the first time ever I had plenty to choose from great friendly people
Great people, exceptional service
Helpful and friendly staff. Not just out to get a sale but to help the customer.
Abby was super helpful with helping find boots!!
I purchase my 2nd pair of Ariat boot here. The manufacturer changed the material that my heel drags as I put on the boot. As it wears it turns into a material that drags so after 6 months I can hardly get these $190 boots on. The lady in charge(with no mask) says there is nothing she can do but stretch the boot that I have worn every day for 6 months. They fit fine once I get them on. The pair iI had before has a more finished material in that location that is slick. So I have to keep struggling getting them on until they tear(or I injure myself) before the can do anything about it. I also bought my son a pair that tore in that location due to this same issue and they replaced his.
Outstanding customer service everytime I have gone there always a good selection of boots.
Ordered an American Hat Company cowboy hat online. Was absolutely the best price anywhere and superfast shipping. The hat is perfect Ive ordered a few hats online elsewhere and they required reshaping and repairs. I am very impressed with my purchase and experience. Am definitely shopping here from now on.
One and only.ace around for western wear, but a surprisingly good selection of work boots and hats as well.
Great people. Wide selection of western wear
Gonna buy my next pair of boots there. Bri was a great help. The selection is awesome.
I ordered online . Got my items in 3 days . Packaged in a very sturdy box . Love my purchase of boots for my grand boys . !!I was in the store years ago . Its an awesome experience . Large variety of anything and everything .Customer service was great when I sent them an email . They got right back with me .Very Pleased customer .
Huge selection and staff are very friendly and helpful
I can always find a great pair of boots here. The staff is very friendly, but not pushy. I highly recommend this store.
Needs a selection of not so bling for women..us older ladies lol
Staff was extremely friendly and helpful! Tons of selection!!
Awesome place, really nice and helpful staff,good selection and great prices
Very helpful and knowledgeable staff.
Selection on in stock boots even for a larger size was great. Will keep going back for more in the future.
Everything a cowgirl needs
Very nice place and very friendly people
Nice people and service. A little pricey but it is high quality western clothing
A really great place.
I walked into Cowpokes to check out their hats. Im looking for a winter western hat to go with my boots. And Im always looking at western boots despite having several pair. A couple young gals behind the main counter inside the front door looked at me but didnt greet me, or inquire how I was, had I been in before, or was I looking for something in particular. So, I took myself on a self guided tour through kids and mens clothing. Then I toured the hat department where a young man was pressing a hat for a customer. They were actively talking. On I went after trying on a few hats. Checked out the tack department. Made me miss my years in horses.Next--Boots. Lots of boots. Some were on sale. Tried some on. Then on to the boot and shoe racks nearer the front of the store. Dan Post had two or three pair that tempted me. But no one engaged me in conversation except a customer entering the store who was heading toward the back. He said he thought he knew me from another store. I smiled and replied I just had a familiar face, but we had never met. Someone from behind the counter exchanged a few words with him as he passed between me and the counter.Two women customers were in the shoe rack area trying on shoes, talking among themselves, walking over and looking in the mirror. No store personnel engaged them in conversation while I was in that area. I was there enough time to pick up and hold quite a few different boots, looking at sizes, composition, country of origin, prices, workmanship. Before leaving boots altogether, I again admired the Dan Post pair I liked the best. I did resist temptation, however, and crossed the front of the store the second time, back to where I had seen a hat I liked on a mannequin earlier. I had picked it up then and put it on, but would need a different size.With that in mind, I headed back to the hat department where I was intercepted by the young man from hats. He and I looked at the hat I liked, tried to find my size and color. As we discussed what I actually had in mind for my winter hat, we ended up looking in catalogs. He was very helpful. But by this time, I was also getting very hungry. I decided to go eat and do some more thinking and looking.Based on initially absent customer service, I was going to rate my visit a three. But then the young Hat Man from eastern Tennessee who works in tack as well as hats, gave me great customer service. I had seen him giving the same to his other customer.Therefore I rated my visit a four.While I sure saw a lot of attractive boots and hats, I also saw a super lovely bright colored cactus shirt. I wanted to try it on. More than that, I wanted to wear it. I dont know how the usual customer who enters Cowpokes thinks, but I know there were three or four times during my visit when had an interested sales person approached me, I would likely have bought something, especially that cute and colorful cactus shirt. Just saying.
Was in town for the holidays with my mom and stopped in to look at some new boots. Wow! What a selection and the customer service was superb!
Great selection of cowboy boots, hats, jewelry, shirts, ladies purses, leather treatment products.
Love getting Jeans from here. Staff is extremely nice and helpful.
Placed an online order and received delivery within 5 days. Excellent service, friendly staff, great pricing. Will definitely shop here again.
Nice western style apparel with quality and reasonable price
This is a great store ! I ordered some things out of state and they were very helpful and nice ! I would definitely order again
Ordered online. A super friendly, family-owned, independent store with amazing customer service. I look forward to ordering from them again for a long time!
Great place Ive been buying my boots and clothes at cowpokes every since they opened their store in Anderson always great service and high quality clothes. I wont shop for clothes or boots anywhere else
Great experience and interaction with sale. A young man who rode and cared for horses waited on me today. He was very knowledgeable in the boots and hats, which I was looking to buy. With his help I purchased a nice well fitted cowboy hat.
LARGE selection of boots and western wear. Prices are pretty reasonable. Staff is pretty friendly and helpful. Store is clean and fairly well organized. Clearance section in the back sometimes has some great deals. Very nice store. Definitely worth checking out!
I had my heart set on a specific pair of boots that I couldn’t find anywhere in the Houston area. I couldn’t find them ANYWHERE except Cowpokes Online. These ladies went out of their way to get them for me and ship them to Texas. Great service and great prices. Imagine that, A Texas girl buying western wear in Indiana! 😊
Large selection, sizes, brands. I was very impressed with variety. Staff were very friendly. Highly recommend.
Awesome visit. Lots of new things to look at and buy!!
Ordered online, great price, great service, fast shipping.
Really cool store! Huge selection of boots and shoes. Also large selection of cowboy hats, can get them steamed and shaped right there in the store. The staff was so friendly and very knowledgeable.
Awesome people and great service
Was eben there manager was rude to me
Staff is phenomenal. They have excellent products at reasonable prices. I travel an hour and a half to two hours to purchase from them. Definitely worth the time to stop on in and get any and all your western needs.
Ive lived in the area for almost 15 years and have never been to this store before; however, my daughter and her boyfriend wanted to go and look at their boots so I tagged along. While they were busy looking, I decided to browse around. I saw this sweater that jumped out, but I didnt want to buy it on impulse so I decided to think about it. The customer service wasnt the greatest, but my daughter found what she was looking for and we left.After a week passed, I couldnt get the sweater out of my mind and decided to go back and buy it. The customer service was even worse than the last time I went, as far as greeting and service. I went straight to the sweater, but they didnt have it in my size. I went to the counter to ask the only worker I was able to find to ask about my options for getting it. She wasnt all that helpful and didnt offer any advice so I inquired about ordering it through their online site. I was told it could be ordered online as long as the item was in stock. Luckily, she informed me it was in stock and in the size I wanted (there was around 25 available). Once the order was placed, I was told I would receive an email that my merchandise had arrived at the store. No other information was provided to me and I was already irritated with the poor service so I paid with cash and walked out of the store. As I sat in my vehicle looking over my receipt, I realized I was overcharged for the sweater (by more than $50) and the receipt showed my merchandise would be in around 10-14 days. Since the service was so horrible, I didnt feel like going back in to ask about the price discrepancy and figured I would get it straightened out when the sweater came in.Two weeks pass and I still havent received any communication at all regarding my order so I called the store to inquire about the status of the merchandise. The person I needed to talk to had just left for the day so I had to wait another 2 days. She was pretty prompt with getting back to me; however she wasnt very knowledgeable about the situation so I had to explain what had transpired and having to place my order through their site and she said she would have to get back with me. She called me the next day and informed me that they never received the merchandise I ordered, the item was currently out of stock, and the company (Ariat) was no longer going to be supplying or selling the item I wanted. So many questions came to mind, too many to ask over the phone, as this was really disappointing and irritating because now I had to go back to the store to get my money back instead of picking up my merchandise. The customer service was slightly better this time; however, after I said I wanted my money back, I was asked if I was sure I didnt want to just purchase something else.This happened in November...it is now January and Im sure you could imagine my shock, frustration, and disappointment when I happened to get on Ariats website, and low and behold they have the sweater (in my size, and at the correct price I should have originally paid for back in November). Totally opposite of what I was told 2 months ago!
This is the only place I go to to buy clothes
Everyone was very nice and helpful and they had a decent selection.
Anything and everything you could want western!!! Very nice people!!!
We visited for a specific item. An employee told us most of their stock had been taken for a show in Kentucky and to return in a few weeks. Unfortunately we drove 90 minutes to this location. So if youre not in the area, I would suggest calling ahead. Also larger sizes had limited availability.