Fabulous experience shopping here! I worked with Nico, who was attentive, informative, and really listened to what I was looking for and what I needed - from size, to lifestyle, and beyond. He was professional, friendly, patient, and it was a great experience. Most dealerships I had visited that day assumed that because Im a woman, I wasnt the one buying the car. Nico was awesome because he recognized this was my decision, my purchase, and although he addressed my friend with me he knew this was ultimately my decision. I had great interactions with the entire team- everyone who helped me or chatted with me was awesome, and authentic. I would highly recommend shopping here. Thank you to entire Martin Main Line team!!! Fabulous service!

Great service 👏 👍 they are the best very accommodating. I dealt with a service guy or manager name Rudy i think that was his name he was the best. I will always go back there. And my next Honda Im definitely buying it from them. Signed super happy satisfied customer

Made an appointment to reserve a car to test drive the same day and they sold it before I got there. Didnt know they sold it, wasnt prepared to offer me another car to look at...nothing...Not even a sorry for driving 1.25 hours in rush hour to get there. On top of it, I was so frustrated, I left quickly and no one was interested in helping me verify if I left something there. Took 48 hours to locate the item and then got confirmation from the manager that they are not interested in returning it to me by mail even if sent to be paid by recipient. I went next door where they were more than happy to show me whatever I wanted, made additional suggestions and I bought a car that day. I know there is a shortage of cars, but even if this place was the only place with cars left, I would still wait for another dealership.

If you have a simple problem, Im sure youll have a great experience. If you have a complex problem, good luck. Nobody in this place talks to one another. Service doesnt talk with parts. Checkout and billing talks to neither. The level of unprofessionalism is unacceptable. They jerked my chain for weeks, resulting in multiple visits that were unnecessary, prolonged, and increasingly expensive. I will never return. Im not a person who usually writes reviews, but this was a ...highly motivating experience. I should send them a bill for all of the work I missed and the hours I lost dealing with the consequences of their poor communication.

Where do I start? The sales person Lucy Hu manipulated us into signing a lease but told us that it was not final. She then said we could change our minds the next day. Then a week and half later, a car shows up and they demand our car and are forcing us into the lease that we DID NOT WANT EVEN KNOW EXISTED. They lied and said the form was an appraisal, not a new lease. When the new car showed up 10 days later, the Inventory Manager Nino Nicolaci actually threatened my physical safety to the point where I had to make a police report. When I spoke to the Manager Mike Freeman, he was so proud that they lie and manipulate their customers. He actually literally told me they deal with this all the time. well, if that is the case, they are illegally presenting documents as items other than what they are to lock people into contracts for vehicles that do not even exist... and then they let you drive home on the car they supposedly own for 10 days?!?!! Seriously? DO NOT DO BUINESS WITH THESE CROOKS. Oh, and Mike flat out told me he wasnt worried about this review because I have a standard reply I use in these situations, Im used to it WOW... hes used to having to use a template because they upset so many customers. STAY AWAY Oh, they also write FAKE reviews on these sites to artificially inflate their ratings. BEWARE

Well done by Nico and the team, again.Coming from a 15 year customer I can say Ive never been without a reliable, safe vehicle. (4 total Hondas)I want to give a special shout out to the Service team, including Aden for truly keeping this dealership going.Martin makes trading, and buying a car smooth, but its keeping them going, and keeping the customer safely on the road thats the true art here!A true heartfelt thank you to all at Martin Honda.

Really Impressed with first communication when they offered me a pick up, then multiple test drives. When I told them that I need some more time to finalize my vehicle and request for the drop off, salesman’s tone have changed and told (little rough) “We don’t drop, ppl come here to make a deal and leave with their vehicle.” Really surprise! Took Lyft way back home!

Took my pilot there a few times for service, but the most recent will be the last. They didn’t complete the simple, planned/scheduled repair I was there for, broke something else separate under my hood in the process, and never returned my message when I called and tried to discuss it with them. Poor service all around, recommend looking elsewhere.

Nico was great! He was straight-forward and super helpful. Answered every question we had and made car-buying process very streamlined. Never felt pressured. We left feeling good and well-taken care of. Came in as strangers but left feeling like friends. Thank you Nico Leung!

I bought a certified car four month ago, they said there is a year warranty on the car and two free oil change in any Honda dealer ship,It was a lie, today I came here to fix some issues but they denied whatever they said, Very Very unprofessional and rude staff!! Never Never recommended!!! Terrible customer service!!!

Patrick was friendly, knowledgeable and answered all my questions. The process was streamlined and the amount of time it took from start to finish was reasonable. The F&I gentleman (Dave, I think) answered all my questions and was very courteous and professional.

There on 08/21/21, make sure the clown behind the counter that reviews trades and your sales people do not laugh too hard that the person they are laughing can hear him. Completely unprofessional. Never again will I step into this dealership.

Roman never fails to deliver amazing and personal service to me and my family. He really does go above and beyond to make sure I leave the dealership happy. I have been coming to Martin Main Line Honda since I learned how to drive, and I will continue to do so as long as people like Roman are there.

I bought this car here, Ive been loyal with all the service on the car, and I will never return. Ill be going to Conicelli Honda from now on! I am in a compromised medical condition, I made an appointment for a 30K svc, I was told the shuttle would take me home & bring me back even though I live in KOP. When I dropped off the car, they tell me KOP is too far!!! Now Im in the waiting room for 3 hrs, never again...conicelli gives me a loner for any major service on my Hyundai, now Ill bring my Honda there as well.😕

Amir is an excellent salesman. I recall coming to this dealership two years ago to buy a Honda Clarity Touring model. I wish I had Amir as my sales man that time; I would have bought the car from him. But last time, the experience I had was rude and cold. I didnt feel like buying from them. But this time, I spoke to Amir on the phone and knew I wanted to go in and buy here; even though this was the farthest dealership I had inquired with.He is straight forward, honest, quick, patient and trustworthy. I will be recommending him to all my friends and family in the area.

Always a great experience. Rudy is my usual consultant but hes popular. Yup, just that good! I trust their expertise and they work with you. 👍🏾

Almost 5 stars....The price was right. The finance portion of the deal was also really straight forward and easy (probably because I brought my own financing already prepped to the dealership. But even still, I didnt feel as though I was ever pressured to use their financing or buy additional services/warranties/etc. that I didnt need). I never felt at any point of time anyone was trying to sell me more than I wanted or needed. It was really a no pressure environment. BEWARE of dealerships online offers - even though it is not stated, you have to tell them up front about it. We forgot about it until we were negotiating the price, and told that we couldnt apply the additional money offer for our trade-in because we didnt inform them when we walked in the door. It was only $200 and the managers didnt budge. If the price of the vehicle werent so low, we would have walked. Its a small thing, but left such bad impression.

Stephen Knof was friendly, customer service oriented, quick, professional and efficient. He also had an awesome personality to go along with this list of accolades. In addition, Andre Woods was professional, detailed and expeditious. The receptionist (I think her name was Wendy) was very courteous and made me feel like I was already welcomed into the Honda family.The whole process from the time I set foot at the dealership to picking up the car was organized, efficient and fast. I changed to the Honda family (from Toyota) because of the availability of car inventory and I am happy that I did. I was happy to test drive the vehicle alone because of Covid safety measures. I noticed a difference in how smooth sailing the Honda CRV was compared to my Rav-4. In addition, I had no idea that you now have Honda Care. I am excited about my new car and the sonic gray is beautiful! Thank you Honda Team!

Friendly and helpful sales people. I met with Steve. He did his best to help me look for a Honda CRV within my budget. Though I didnt go through with a purchase at this dealership, I appreciate how he was not pushy.

Great assistance from Service Department with insurance claimThe exhaust system was stolen off my Van while visiting the area from out of town. The service department was a great help in working with the insurance company and making the repair. Rudy, the service advisor, was a great help in providing the insurance company the information needed to complete the estimate and authorize the repair. The dealership was patient and did not rush me to remove the van while the insurance company completed their process - which was appreciated as I do not live in the area so that would have been difficult. The van was repaired quickly and then I drove 800 miles with no issues. Thank you so much for making a difficult situation manageable.

Dealing with Mitch Lasman makes everything so smooth and easy. He is the reason my family and extended family keep coming back to Main Line Honda. We communicated what we want and Mitch helped and made the decision easier. Everything was perfect!

I refuse to buy at this dealership we’re having a great service by Amir but this coworker came over to let me know about interest on loan a car my husband questioned about be high interest with a good credit he started tell my husband go home clean cook he was rude my husband walkout upset we didn’t buy a car at that dealership, I don’t recommend

My buying experience for my 2020 Honda Accord EX-L 2.0T went very well

Asked for a quote by text (Im hard of hearing) and never got it

Martin Main Line Honda went above and beyond to ensure that I was able to lease the exact car that I wanted for the price that I wanted. They made the car buying experience easy and they didn’t play games. There COVID standards were superior and at all times I felt extremely safe. I love my new 2021 Honda Pilot SE and will be back for all future business!

Car buying process was very easy. It helped that I knew exactly what I wanted and they had exactly one of that model available. I shared concerns about COVID before going to the dealership and Mitch helped me get almost everything done over the phone. We picked up the car the next day and only spent 1 hour at the dealership to sign paperwork. First time buying a car and it couldnt have gone more smoothly.

Ive been a long standing customer of Mainline Honda and Ive never had a bad experience. The Service department is excellent, Sales is Excellent and Finance is Excellent. The GM Mike is all about getting a customer what they want. He makes the deals happen. Mitch my salesman was very patient and listened to what I wanted and needed. Im happy with my purchase 2017 Honda Crv EX.

After coming off a double shift and having a 7:30 a.m. appointment at the dealer, my 1st time there the service staff was just AWESOME!! The ladies at the cashier booth also AWESOME!! But most of all because I was super tired and just wanted to sleep the expediency of the service straight AWESOME!! To all Honda owners out there give Martin Mainline a visit you wont go anywhere else!! Also please see Mr. Tahjir if youre looking for a car he is AWESOME too!!

Ask for Steve Knopf, he’s absolutely the best! I had a great experience purchasing a certified pre-owned vehicle at Martin MainLine Honda. The process was stress free and pleasant. From the moment I walked in (by mistake) to the end; Steve was efficient, very thorough and extremely knowledgeable about the vehicle itself and the whole process. It’s been almost a month since I made the deal and I’m still very impressed with their customer service and quality of the vehicles sold at Martin MainLine Honda dealership. I highly recommend them!

Great buying experience from Martin Mainline Honda!Nico was the one who helped me with the car purchase and I appreciate his pressure-free style.He was extremely informative and knowledgeable about all facets of the car and the process. He also explained everything about the car to me very patiently when I have questions.He listened to what I wanted and helped me chose the right car, which made the decision-making process quick and easy!Highly recommend going to Nico and Martin Main Line Honda if youre looking for a new/used Honda car.

The absolute worst service center! Hands down awful. I wouldn’t recommend for more than an oil change or a tire change. I just took my car in for a rattling noise. I was assured the problem was due to struts. Well $1,000 later and we still have a rattling sound. So I replaced a part that didn’t need to be replaced. Note I hade a similar noise with a different honda a few years ago which took 6 weeks to diagnose. When I dropped the car off I referenced this issue I had Previously PLUS I emailed STEVE bloomer (svc mgr) asking to please reference the issue and to please make sure its not the same problem. I was assured the problem was 100% the struts. I have 4 family members that work in the auto industry. Mainline Honda’s service center is bottom of the barrel quality and top shelf pricing.i suggest using a different Mechanic.

I was having problems with my safety features and went to get it checked out. So the first time I went they told me to set an appointment OK then. I called and spoke with a lady who is amazing she was so understanding about my problems and she told me to come in the next morning first thing, mind u they were booked up to 2 weeks in advanced. I went early 7 am the next morning Lucas was my Service Writer which I must say hes great. The service was not a long wait. I must comend him for his customer service he kept me informed as to whats going on with my car when I left it there. I must say Thanks to Lucas, Andre in parts, the lady who helped me out and the mechanic who worked on my 2018 ACCORD and the others. I really appreciate it.

I love my new car the sales staff was very complete

I,had made a appointment to have my HRV serviced,I received prompt and professional service .

As a returning customer, I felt like I received preferential treatment in getting my new Accord, and thats a good thing! Hats off to the sales manager, Michael at Main Line Honda.

Martin Main Line Honda delivers! Bill Mears and the whole team were a pleasure to work with. My first Honda, a 2021 Passport! Thanks to all!

Nico went above and beyond for our recent purchase. He was able to locate the exact car color and trim and had it delivered over the weekend for Monday. There was a flat tire 24 hours after driving away and they accommodated me immediately and patched it up. Overall a good experience!

I was scheduled to have a windshield replacement Monday. I was told to bring my car before 9am, I did that. 3pm Monday afternoon I get a call from “Rudy” (male) telling me that the windshield they placed onto my vehicle had a huge scratch in the line of sight and they tried to “buff it out” but it remained. I was then told (at 3pm) there was a loaner car readily available as my car “would be the first one complete Wednesday morning after a new windshield is ordered.” I return to Honda Main Line in Ardmore only to have to wait an hour to be serviced and provided a filthy loaner vehicle. I was then told there were some scratches on this loaner that I wouldn’t be responsible for, cool - but the car was so dirty I could not identify scratches from dirt. After asking if the car could ATLEAST be washed, I found 3 more huge scratches/ paint chips that then had to be added to the “report.” Here it is WEDNESDAY at 1pm and after calling for an update - and having to be called back because Rudy took a lunch break - I was told my windshield was “being put in now and would need to sit for two hours.” When I asked what happened to being the first one this morning, and adding how inconvenient this has become, Rudy states “I put you in a car I don’t know how this is inconvenient for you.” As if the dirty scratched up loaner was suppose to satisfy me. Very disappointed with this encounter. Looking for another Honda dealer as well, suggestions are appreciated.

Mainline Honda is the best. We’ve purchased or leased five cars from here over the past few years and each experience has been great. Bill Mears and Mike Freeman are the best. Service Dept is very friendly and professional as well.

Nico was a pro and so helpful in every way! He was a pleasure to deal with! The whole dealership experience was excellent. No pressure, friendly place. Well be back for sure!

Staff always professional and mannerly

Our sales consultant, Tahir Briggs was great!! His customer service and friendly personality did not make us feel pressured. He made my wife feel very comfortable with her selection. He explained to her in full detail the perks of her car!! Happy wife = Happy Life.Thank you!!!Mr. and Mrs. Blair M. Green

Love their customer service! Service is top notch

Honestly I would leave a half star if I could. These ppl are SUPER RUDE. I purchased my car in December of 2020 throughout the entire time everyone seemed nice but the next week when I went in to get my oil changed and start asking diff questions about my contract and paperwork the sales manager was rude, loud, and obnoxious I will NEVER buy a car from them again instead I went to piazza Honda in the Philadelphia airport auto mall it was a MUCH more pleasant experience.

Wow. I was on carguru looking for an Acura MDX. I signed up for price alert on an Acura MDX that was advertised by MARTIN HONDA. After a few minutes of signing I get a call from a lady with an attitude. She dont want to listen to what I had to say. Very disrespectful. As Im talking she says Thank You and hangs up the call.Note to the HR :- Need to hiring more customer friendly people especially if they are going to be the first person to call customers.Im a GM of a nationwide company that serves 100 of guests each day. (By the way at our company we dont call them customers we refer them as our guests.) I would never hire people like that to be at the front end.Hope this message will get through.Thanks!

Why are you still open when over 5 employees got Covid? This is literally a covid cluster here. Never did a deep cleaning either after all of the sales department got covid. Watch out when stepping into a car to try out!

In general, my experiences at Martin Main Line have been satisfactory. The salesperson from whom we purchased our car, Patrick, is someone who listens and is realistic. That said, I twice had to speak with a salesperson named Michael - and after those conversations, I was truly tempted to get rid of my Honda and never set foot in the dealership again.The service folks are all welcoming, though I have had post service problems with what was supposed to be repaired, and needed to have those solved. Hoping this is not a pattern.Honda cars are great, but Martin Main Line has room to improve.

Little to no customer service. Extremely rude and unprofessional staff. Makes car buying much more stressful than it has the be. Buyers beware! Instead I went to the nicer Toyota dealer right next door and was treated as a person rather than a number. Definitely worth it and I spent even more than I would at Honda. Just goes to show if you treat your customers with respect they are more likely to buy your products despite the higher price tag!

This was my second time working with Bill Mear. He makes the buying a car experience so easy and fun. I felt safe as well with the covid cleaning procedures they have in place. Overall great experience!

David Tierney was an amazing salesman. My mom saw the car before me and he was kind to her and when I went to see the car a couple days later, nothing but kindness and 0-pressure.We got fair price for the car with our offer.Our offer stood, the manager agreed (after some back and forth of course), deposit, we got the car the next day.David made sure I got everything i needed and the car was squeaky clean the next day. The paying process was less than an hr. Bob was funny and great.Overall, no bs, time total with test drive was easily 2 hrs.Im happy with my Accord!Now if they could just make the lot bigger so these poor workers dont have to move all these cars to show a car haha

I have never been to a worse car dealership in my life. Went there to checkout a 2017 Honda Accord coupe. Not ONLY was the car dirty inside and out, but it had exterior damage which included rust. The car itself was overpriced and I had to twist their arm just to come down by 200 dollars and even then, there were other honda accord coupes that were much cheaper in the area.On top of that! They sent out loan requests to ten or twelve credit unions (I lost count with all the mail I was getting about this one car loan) WITHOUT MY PERMISSION. I dont know what kind of business theyre trying to run but theyre doing a really terrible job at it. Definitely some sketchy stuff going on behind the scenes. Dont buy from these people.

Super helpful, friendly, and attentive. No place to park.

Absolutely Great, I would not take my vehicle anywhere else.I love Martin Main Line Honda!

I was car shopping (online) and found Main Line Honda in Ardmore, PA. We were connected with Steve Knopf (Car Sales) who made us feel amazingly comfortable and guided us through the process of buying a vehicle there. I must say that this was one of the best car shopping experience we ever had. Steve was easy to work with and addressed every question and concerns professionally. Nowadays, it is uncommon to find honest and straightforward car salesmen like this gentleman. Mr Andre Woods (Business Manager) also did a great job at financing and extended warranty. Serving in the military for over 22 years, I have the upmost appreciation and respect for those people (especially salesmen) that take their job seriously and genuinely care for the needs of others while avoiding gimmicks or manipulation to make a sale. Pay a visit to these folks at Main Line Honda; you will find incredible service without disappointment. We are looking forward to doing business here for the years ahead.Sincerely,CW4(Ret) Ruben OrtizUS Army

David T. was extremely helpful and very accommodating. The no contact service was convenient and efficient. One of the easiest buying experiences I ever had. We couldnt be happier.

I am really unhappy and disappointed that after spending days and hours looking for a car, I finally found the one I want and despite reading some of the unhappy reviews I said I could be just some bad lack with those customers. So, I wanted to make sure that the car I want is available and I called multiple times the dealer to confirm availability, I talk to at least three sales people over the phone and one of them told me to make sure to fill up a financing application and I did, then I confirmed again before I had out to the dealership to make sure that the car is still available. The customer service in the sales department even gave me the name of the sales person that I will meet with and indeed he sent me a message with the appointment time. I would just mention that despite having a medical condition that makes me more cautious of COVID-19 and stay away from crowded area, I decided to take a chance and travel miles to the dealership to buy the car that my family and my kids loved and all of us stated dreaming about trips that will be making with it, only to be greeted by the designated sales person and be told to wait because he was helping another client. I didn’t really mind waiting, but to my disappointment, after waiting and waiting he came out to tell me sorry the car was just sold an hour before I got there, the he said it was sold in the afternoon, and when I got upset he tried to tell me that there are other good deals they have that I should look into them. When I told him that I was specifically interested only about that car and asked why he made me come all the way and wait if the car was already sold then he apologized again and despite that he may seemed genuine, I felt like they just take my information, made me apply for financing, and drive all the way there to try to lure me into buying another piece of their inventory without respect for my time or choice.

As a woman, getting anything done to my car is nerve-wracking. The team at this location was so nice and welcoming they put me at ease. The entire staff was super helpful and engaging. Ill be back for anything that my car needs, these guys get customer service, and its nice to see that they enjoy working with each other.

Excellent service of my Honda CRV.

Excellent experience! I would recommend Martin Honda to anyone looking to buy a car. Tahir B. was extremely helpful and made it a positive experience. I felt heard and valued throughout the process. The best part was Tahirs responsiveness and professionalism. He promptly replied to all communications and answered all questions. He went the extra mile to ensure I was comfortable and happy about my purchase. I am proud to own a car from Martin Honda! Even running with limited staff & capacity through the pandemic, they were still about to provide high-quality service! Thank you!

I like the customer service. My son and I purchased 2 used cars from this location within 2 months.

Buyer beware of purchasing a from Martin Main Line Honda in Ardmore. I bought car from Martin Main Line in December 2020 and still waiting for my registration and Title. It March 2021 still waiting for registration & Title. Customer service refused to answer my call and ignore my messages. I wish I never purchase a car from Martin Main Line Honda.

Not the very best Honda in terms of customer needs, but darn good.They will be able to locate every electronic and mechanical issue and will be able to fix it.Dennis Torres is more experienced and down to earth than other service sales managers.

Service was great and excellent Thank you

Helpful staff, good selection: reasonable price and option negotiation. Satisfied buyer.

Easy & relatively quick. Lucy Hu was great.. laid-back, not pushy, very informative. She made the decision making process painless 👍

Every time I have gone here or called this dealership, Ive always regretted it. Very unhelpful and want to charge way more money for the same service than other dealerships around Philly -- and claiming false things (for instance, that certain parts are not sold be Honda and I need to spend literally ten times as much money to buy a kit -- other dealerships somehow manage to get the single Honda part).

Dave Tierney. Straight shooter, good guy

We got a CR-V from Martin Main Line of Philadelphia. Our salesmans name was Gokhan-Turkish guy and he was extremely knowledgeable and helpful with our purchase. Thank you to Gokhan and the Honda Team.

Competent staff. Average cost. And an upbeat helpful vibe.

Liars and thief’s . Would never buy a car here again . Do your self a favor and just never even come here to purchase . General manager is rude and did not want to listen to anything I have to say. Finance manager David keeps ignoring my cars. Guys are jokes and scammers . Stay away!!!! Strongly recommend

Martin Main Line Honda is a great place to buy and have your Honda serviced. Everyone is very friendly.

We have been trying to get in touch with the business manager for 10 days since buying our car to clarify some issues and have not been able to get him on the phone. We were sold a service contract but not actually given a contract. We have no information about the terms or what is included or excluded. We cannot get in touch with anyone and even when we went into the dealer we were told they dont have time for you.

Horrendous. Have had a car for two months. Cannot get it registered because this dealership will not get back to me so I can receive the paperwork I need.CANNOT recommend, there is no customer service.

I came in at 9:30am to get my A/C issue diagnosed and fixed as per my appointment. I was told it should be done around noon because the job should take about 2hrs. As 1:00PM approached and no one called for me, I went to get a status update from the front desk. Turns out they werent too sure who was working on my car because my service advisor, Lucas, was out and my car was just left in the garage, not being worked on, for hours... So then they got someone named AJ to work on my car. Told me to wait another 1.5hrs and it should be done. I ended up leaving with my car at around 3:45PM. Over 6 long hours of waiting... This place is so disorganized... I wont be coming back here... I bought my 19 Civic here and brought it in here a few times for service with each time leaving with an unpleasant experience. Ive had enough of giving this place a chance...

Mitch was very knowledgeable and professional. He listened and understood my needs. He was able to obtain the vehicle that I wanted at a fair price. Everyone at the dealership was courteous and accommodating.I would recommend them to anyone interested in a Honda.

Our first Honda (a Civic) that we purchased at Martin’s ran for 15 years. The second Civic ran for 19 years and the Accord is running beautifully at 13 years. However, because we are in our late 70’s our children encouraged us to trade in the ‘99 Civic and buy a new Honda with all the latest safety features.Jackie, the receptionist, welcomed us nicely and introduced us to the salesman, no the very best salesman ever, David Tierney. He was extremely professional, patient, supportive and helpful and remembered each of our names.We intended to buy a 2018 Accord (which is very impressive) or possibly a 2018 Civic. But something happened on the way to the purchase and all of us (including my wife) fell in love with a CR-V AWD. David carefully compared the pros and cons of each car and we were sold! No-one, at any time, put any pressure on us. Andre Wood explained the added options without any pressure. We feel that we got a good deal made all the better for David’s attentiveness. He never showed any irritation despite my absent mindedness that wasted a lot of his time (I had left documents at home and other little annoyances).I write very few reviews but mean it when I give 5 stars.

This dealer is ridiculously small! They have all the cars jammed packed together like an impound lot. They have to move it out for you to see. I dont recommend this unless you want to be talked down to like a child by the sales manager. He is arrogant and forceful in making you buy the car with smart sarcastic comments. They expect me to pay more money than a certified car of the exact same specs. Get out of here youre insane. I was told to sell my car on my own and no trade in.OWNER IF YOU ARE READING THIS!! PLEASE DO SOMETHING ABOUT YOUR OLD LOOKING DEALER AND ESPECIALLY THE UNPROFESSIONAL SALES MANAGER AND SALES PEOPLE!! THIS IS WHY YOU ARE NOT MAKING AS MANY SALES AS YOU WANT. GOOD THING YOU ARE IN A RICH NEIGHBORHOOD OTHERWISE NO SALES FOR YOU!They show no efforts in making a sale since they are located in an area with easy pickings. Kind of like fishing with dynamites, just sit there and wait.

I went to purchase a car during covid w my 7 year old. Which was a terrible Idea I know, but he terrorizes sitters.My salesperson Steve Knopf was very helpful and make my experience very quick. Our agreement was he’d have my new car thoroughly cleaned and delivered w the stereo issues all worked out before delivery. Fast forward to next day, car arrives vacuumed and looking polished on the outside, but there were coffee splashed all over the driver side door and the radio AND reverse camera still don’t work. Not a huge deal right? Wouldn’t be if I could get my new car looked at immediately. I I bought it on the 9th and I can’t get it into service until the 25th.Overall a good experience if I could’ve gotten My car issues resolved quicker.I’ll update once my car is serviced.

Worked via phone with salesperson Amir, going through as much of the car buying process as I could remotely due to quarantine protocols. Amir was very professional and courteous, going the extra mile to try to work within my limitations, and responded quickly to questions. My deal did not work out, sadly, but I would still not hesitate to reccommend this dealership.

WORST AUTO LEASE EXPERIENCE. I went in with the option of buying or leasing a vehicle. I spent 3 hours at the showroom. I made my requirements VERY CLEAR about wanting a lease for specifically 24 months. Went for several test drives. Got a quotation of 375 for a 24 months lease on a Honda HRV. Because Im a student on a budget I tried to negotiate and was told that after a credit check they would try to bring it to 360 a month. So they took all my personal details, ran a credit check and once everything was done Mr. Nino told me he made a mistake and accidentally gave me the price for 36 months. The new price he now quoted me for 24 months after running a credit check was 480. I was extremely upset, and of course they apologized but about time the leasing agents atleast know the approximate prices of their cars before promising customers a price they cant keep, wasting 3 hours of a hospital residents time who took a day off to find a car, and worst of all running a credit check. Please save yourself the trouble.

Great place to buy a new car and take to fix or service old or new.

The best car buying experience! Tahir was awesome to work with and really worked hard to get us a deal.

I enjoy coming to this dealership because I am always treated like family no matter who helps me. They strive for customer satisfaction and are friendly and efficient.

Weve purchased 2 cars here and had been taking them for their regular maintenance here until we moved further away. When we brought the car to the new place, they were immediately able to diagnose and fix several issues that Martin Main Line told us were non-issues and just things we had to deal with- of course, now they werent under warranty. When asked where we used to take it, we told the new dealership and they simply nodded and said this wasnt the first time theyd had this experience with customers from MML. Disappointing to say the least, and we certainly wont be back for more service or cars.

It is always exciting to get into a new vehicle and at Martin Mainline Honda! The entire process from beginning to end is amazing! Couple that excitement with what can only be described as World Class Service and you have to come away from the experience feeling like you know you are in the right place to purchase a quality vehicle knowing that the service you will receive is exceptional! Everything is so well orchestrated and hassle free. And the only words that come to my mind to use to describe the service after the sale are - Keep doing what you are doing and let the buyers experience the World Class Service that only Martin Mainline Honda can deliver! I can say that without a doubt the service you receive under the watchful eye of the Service Manager - Mr. Steve Bloomer and his team of experts is executed so well that you might think you are dreaming! Yes the excellent car buying experience at Martin Mainline Honda is truly the best! This is the reason we continue to come back as loyal clients of the Dealership! Everything is so well orchestrated and customer oriented! And so, if you are in the market to purchase and/or lease a quality vehicle just stop in and experience the excellent service and everything that it includes from the all of the very knowledgeable professionals who work there! And a shout out to Mr. Steven Bloomer who is a reflection of the entire team of salespersons! Here the salespeople treat you like you have always been a part of the Martin Mainline Honda family! And they mean it! Exception quality sales and World Class Service make Martin Mainline Honda the very best! Thank you to all for helping make our family feel at home with your family! Respectfully, Anthony K.

Nico was an excellent sales consultant. He knew what color CR-V I wanted even before I told him! I had a great test drive and knew how to use the features so well by the time I left the dealership. Max also took time and made himself available after the sale. I like the atmosphere at Mainline Honda and I already know that they do excellent service after the sale. Plus they have a great coffee machine!

Received excellent service at Main Line Honda yesterday. My advisor was attentive, and got my car done within my allotted time frame. My shuttle driver was polite, super helpful and showed up at my door to pick me up within 10 minutes of me calling! Top notch service all around. Thanks to the team at Main Line Honda!

I was in the market for an HR-V, as my 2004 Civic EX needed more work done on it than the car was worth. Martin Main Line Honda had EXACTLY what I wanted. Our salesman, Dave Tierney, did everything he could to get us into the exact car we wanted (a 2018 HR-V EX-L NAVI) at an excellent price, and we drove off the lot happy and extremely impressed with both our salesman and our new vehicle! If youre in the market for a new Honda, be sure to check Martin Main Line Honda out - theyre GREAT!!

I just traded in my 1998 Honda Accord at your Main Line Honda and you have serviced my car fantastically for 18 years and I have received excellent service. Rudy Davis (your man on the front desk) always told me, If you are good to Honda, Honda will be good to you. A true statement. No one has ever gone under my hood but Main Line Honda, even when I needed windshield wipers I brought my car to YOU.What can I say, but keep on with your total satisfaction. to your customers. My 18 years of enjoyment, never had a flat tire, for when the tire needed AIR I brought it up to you, If the tire needed to be replaced you took care of it. YOURE THE MAN...My Answer to the No. 1 Question is EXCELLENT

Very good overall experience. I negotiated the price in advance through email and text, then went to take a test drive. I worked with Roman who was probably the most low-pressure car sales associate that Ive ever worked with. While waiting for the paperwork to complete, I chatted with some of the other sales guys and they were all laid back, friendly, and low stress.At the end of the transaction, I left with the feeling that we found the perfect win/win middle ground and was happy with my purchase. Ill return to Martin Honda for my next Honda purchase.

Do not I repeat DO NOT work here the bosses are terrible people that don’t care about you or your health. They will make you sit outside in any weather conditions without hesitation . They will not let you sit in a car if it’s cold, raining, snowing, or hot. I had asked one time to take off for a funeral my grandma had passed away and my boss said “ what’s dead is dead why do you need to go to the funeral” these people are the bottom of the barrel low life’s who only want your money.

Nico is a great salesman. He was very knowledgeable about the car and showed me how to use features I would’ve never discovered. However, the managers and finance team have nasty attitudes. How can you give someone attitude when they’re giving you a check! If it wasn’t for Nico I would’ve walked outta there. I will not be back for my free service.

Great selection of vehicles! The staff was friendly and my sales person (Steve K.) was great to work with. He did not pressure me to make a purchase and I really appreciated that. Steve was very patient and he answered all of my question. The sales manager Nino was very helpful as well.

My girlfriend recently had her car serviced and was charged an absurd amount of money. $350+ for spark plug replacement, $500+ for one headlight assembly replacement... unacceptable!

My recent purchase at Main Line Honda was enjoyable and everything was handled with admirable efficiency. They handed over the car perfectly detailed, with a full tank of gas, which was a thoughtful touch. The people were friendly and helpful, everyone from the receptionist through to the business manager. Steve Cooper Jr, who sold me the car, comes in for special mention. He was a pleasure to deal with. I usually keep cars a long time, but when the time comes, I am most likely to come back to Main Line Honda. Meanwhile, I know they will take good care of my car during its scheduled maintenance. I recommend the dealership highly.

Thank you very much for everything! In 2018 I walked in knowing exactly what I wanted color interior ect. and you guys made it happen!! You work very hard to accomplish service excellence in sales and service. I love love my 2018 CRV!!For that reason my husband had a problem with his Honda and we had it towed way across town to your service department without a doubt the serviceis still EXCELLENT. KUDOS!!!!

I have purchased two cars from Mainline Honda and the were very helpful, fair, and not obnoxious about selling the car. They are obviously trying to sell cars but also seem genuinely interested in making sure you are also getting treated fairly. I worked with Nicco and André mainly yesterday and both of them were very helpful. Nicco really went above and beyond to help me in any way he could. Truly, above and beyond. André helped me on the financing end and was also kind. Highly recommend Mainline Honda, their line of certified pre-owned vehicles, and asking for Nicco by name.

Excellent experience at Marin Main Line Honda.The sales man was warm and friendly. He never push you to buy, instead, he instructed every details of the car and let you to make the decision. When I expressed my issue that I couldnt drove the old car and my new car to home at one time, the sales man Nico showed his willingness to help.I had been to several dealers before, they were arrogant and seemed they have a number of customers. For example, the Conicelli ***dealer. told me that can you buy today? and repeated.The price is here. If you dont want it, the door is here. With sharp comparison, Nico at Martin Main Line Honda respects customers a lot. Thats the essence of business and the market.

The service, sales, maintenance, and finance departments at Main Line Honda are terrific. We mutually decided that my Odyssey was not not worth repairing. I bought a newer Odyssey from the dealership the same day and picked it up 2 days later.

I just bought a 2006 Honda Element at this dealership. The price was beyond great. I worked with Mike Salvo who went out of his way to help me through the process, was friendly and professional. Mike even took the time to pick me up at the rental car place and bring me to the dealership to get my car.The entire staff there was friendly and helpful. Comfortable place to hang out while waiting for paperwork. Ive bought a lot of cars and this by far was the best and easiest experience Ive ever had and the car was great. Its nice to go on a lot that has used cars and see they have quality cars and not junkers. I highly recommend this dealership over going anywhere else.Ask for Mike Salvo when you go in, you wont be disappointed!!!