Just had to make sure I did this review this time around, the customer service and support of this place is incredible. I’ll I did was walk in to look at some new snowmobile boots, didn’t say hi to anyone just walked in and started snooping around and looking at gear. Not 2 mins had a great gentleman ask if I needed anything and right from there a great relationship was made on his help knowledge and time he took to help me out. I couldn’t ask for more, really appreciate you and the selection you had to see what worked best for me. Awesome place awesome people.
Very friendly great customer service all around good business as far as Im concerned definitely the place I go when I need my Polaris part!!💯⭐⭐⭐⭐⭐✅
Excellent service on our 2001 Sportsman 400...pleasantly surprised considering recent newly hired staff! Kudos to Tracy, the conscientious service writer, and the mechanics who tuned up our ATV and replaced tires & parts!! Vehicle runs better than the first day we took possession of it!! Highly recommend!
Good customer service love the rearrangement that they have done with the floor plan they have done in the showroom definitely good business
Awesome place to buy, everyone was extremely helpful and super cool. They all took time with my BF and I and made sure we had everything we needed. 10/10 would recommend coming here. ( I can’t remember the name of the salesman who helped us but thank you for helping us!)
These guys are always super friendly and knowledgeable. They said theyre working on becoming a KTM dealer which means theyre going to be the only place I go for my RC390. Definitely give these guys a shot as theyve got all sorts of parts and advice already.
This shop has great prices, phenomenal customer service and extremely knowledgeable employees.I highly recommend Auburn Extreme Powersports!
The people there are extremely friendly helpful will answer all questions And help you get in to whatever vehicle you want I will be getting my razor within the week.. I highly recommend this place
They really helped me find a part for a good old model ATV. Thank you
I recently bought a Victory Gunner from Auburn Extreme Power Sports. They didnt have the Gunner their when I called and asked about it but they found one and had it shipped that same day. The sales guy Greg was great I went down to the shop to start the paperwork before the bike got there. I had about three hours until the bike was at the shop and they had put some of the parts I wanted on. So Greg let me borrow his truck to go get some lunch and run errands. I felt welcomed and at home with the friendly staff while I was there. The only reason Im not giving it 5 stars is because they didnt have all of the parts I wanted in stock so I had to wait a week until they got there. Great experience overall. Would definitely recommend this place to a friend!
The service was A + always friendly and knowledgeable, building could use more storage for customer units
When entering this place the first thing I noticed was the thoughtful staff working there merely noticed my entrance and offered me assistance in any way possible they also gave me a detailed instructions on where to find my parts because they didnt have them on stock otherwise I had a good experience and will come back for more gear
Had everything I needed.
Good selection for Auburn, and helpful service. If they dont have parts in stock, they can get them pretty quick. Last time I went in, they called me within 24 hours with the parts in hand. Faster than Amazon prime and no hassle .
Absolutely terrible customer service after they get your money it’s like you never existed
They are the best. I have purchased motorcycles & atvs from them. They are knowledgeable, no pressure great to do business with. There service department is great. I do not let anyone else work on my stuff. They do great work & stand behind it.
These guys are awesome! If you have a question, theyll get you the answer. Called two other big Honda dealers in Sac and Roseville. They promised a call but didnt deliver. I personally talked with Ben, Mike, Jake and Jeff. They went above and beyond to help me on my project. If youre needing parts or service, I would highly recommend the folks at Auburn Extreme Powersports!
I bought a 2018 Polaris RS1 and a 2018 PRO RMK 800 snowmobile from this dealership and couldnt be happier with the service I received. Jeff the owner and his staff have treated me like family. I will continue to purchase my toys from this dealership and continue to recommend them to all my buddies.
Terrible service from the parts department. We gave them the VIN and still got the wrong parts and was told we had to pay a restocking fee even though it was THERE MISTAKE. Go to the Polaris dealership in Rocklin for in stock selection, better prices and real customer service.
These guys are awesome. Super reasonable with their parts and service, I won’t be going anywhere else, this place is perfect.
We are proud to have AEP as our choice auburn dealership to carry our World Championship Parts. Great team and they are very involved in the off road community both Dirt and Snow which we appreciate very much!
Great people. Excellent customer service.
Best shop ever. Employees are so nice and you will definitely have a good time there. I had my valves adjusted and my bike sounds amazing.
I have visited this store on 2 different occasions with the intent of purchasing a new razor. I walked around the whole showroom floor and all the employees were just talking with one another and would occasionally look over at me and not once did any of them offer assistance. I will NEVER be coming back or spending my money with this place.
These are kick ass. Needed a rare part these guy not only had it but held it for me with out of this world service..
Auburn Extreme Powersports is an excellent business. Lots of inventory, friendly staff, and reasonable retail pricing.
They have a great service manager I think his name was ben very helpful
Had a new tube put in on 3 separate occasions, each time I had a flat with in 2 rides. Why am I paying for a tube and installation if your service guys cant put a tube in with out pitching it!!!
Had such a great experience buying our new Polaris Ranger Kendall made the decision quick and easy we will be back..
Nice to actually put your hands on aftermarket parts for bikes and RZRs before you buy.
Very friendly, helpful staff. They answered every dumb question i had with out making me feel like a noob.
They do pretty good work its just that they have so much work to do it takes awhile to get your project done
By far the best powersports shop in the greater Sac area! Fantastic customer service and selection. Ben has been a massive help in finding me parts/upgrades. Any questions I have they alwasy give me the best info & advice. The owner Jeff gave us a smoking deal on my new Beta and was a true class act through the process! The thing is these guys are riders and are pasionate about powersports! Check the place out you will love it!!
DO NOT GO HERE!!!!Terrible service, terrible inventory, Terrible attitude. I wouldnt trust these guys to even wash my sled. Tried to sell two sleds though these guys over the summer; drove by several time and never saw the sleds out front. After about a month of nothing one sold for super cheep, and more nothing. By the time winter started I final said screw these guys and went to pick up my dragon. Guy went out back to get it were it had sat uncovered in the sun all summer long collecting dust. As he pulls it up the ECU fries from bee nest build up in it from sitting for so long! Then he tries to charge me for him to fix it!!! So angry I just took my sled sold it my self. I almost never go in here anymore and if I do it is just to buy a small part or belt and even then no wants to help me and when they finally do they do it with a pissed off mood and no clue of what they are doing. Half the people who work there dont even know what KLIM gear is!!!Wouldnt trust them with Bike, quad, UTV or sled.If I could give them negative stars I would, dont even think about coming here!
Extremely friendly, helpful, and have a huge selection of high quality products.
These guys know how to take care of people. Had a catastrophic rear tire failure (interior delamination) coming down the hill and had to be towed from Dutch Flat. By the time the truck got my bike to AEPS, it was near closing time, but they went to work on it right away.I had to spend the night in Auburn, but it wasnt their fault (and I dont blame them for me having to visit my mother-in-law while I was there). They just didnt have enough time to get it done before closing time, but they had the bike ready to go first thing in the morning. Under the circumstances, they could have charged me pretty much whatever they wanted, but they didnt get close to taking advantage of the situation. In fact, they charged me less than it would have cost me if I had gone to my local dealer for a routine tire change.Everyone there was great and I cant say enough good things about these guys.
Small town shop selling Polaris, Beta and Timbersled. Tons of stock and apparel. They most likely will have what you need or can order it, save the trip down the hill and stop in. They service most makes and models and are all passionate about the sport. Good guys and gals who do right by thier community and will help you to thier best ability.
Friendly helpful staff, a good selection of Polaris and a good service department.
Friendly and Portuguese fare and pricing and always gives out advice for you by
Latest and greatest products coupled with a very knowledgeable staff makes each trip here quite enjoyable. Thanks Extreme!
Great dealership. Employees very friendlyThey know there product
Cool guys running the store very knowledgeable
I get my gear there staff is nice.
Great shop in the foothills for all your power sports needs
Terrible service. I work for a corporate company and when I called in to find part numbers for a broken Polaris ranger I was told they would not give me them unless I purchased the items from them. Roseville Yamaha who is also now a Polaris dealer looked up all the numbers and gave them to me within minutes. And FYI roseville Yamaha has schematics on their website you can order parts directly from.
This is easily the best shop around anywhere in northern California!!!! Dont go anywhere else!!!!thanks Auburn powersports!!!!
Nice place and really friendly and helpful staff
Very kind and super efficient!
Courtesy was great, knowledgeableStaff
Good service nice guys to work with
Great service crew
Very helpful.
My personal motorcycle mechanics!
Poor service and lack of naulage
Lots of nice toys
Parts department rude and unprofessional...
Very helpful
Excellent