The wife and I were looking for a Diesel truck for heavy pulling. We came to Cypress to look at all the awesome trucks they have in the lot there and instantly fell in Love with the F-350. Annie came out and introduced her self, She listen to our need of a quality truck and and showed us the F-350 we had nosed around. She made us feel so comfortable we thought we felt as she was an old friend we’d know for years. We need some extras added to the truck and Cypress has been so helpful. I would without a doubt absolutely recommend buying any vehicle with them and their service is 5star also. Thank you so much Cypress and company for being the dealership.

My husband and I were looking for a particular truck and they had the exact one with a good price and low mileage at Cypress Auto center. Annie made us feel comfortable and she worked very hard to get us the loan. She was prompt with getting back to me and answering the phone. We are extremely pleased with her as a person and her customer service as a used car sales woman. 😁 We would go back for our next vehicle.

I was looking for a new truck and went into Cypress auto in Auburn because they had a lot of trucks. I found exactly what I was looking for and everyone there that we worked with from the sales rep to the finance gal and even the owner were exceptional and a pleasure to work with. If you’re looking for a new truck I would highly recommend Cypress auto in Auburn.

This was the first used vehicle that Ive ever bought, I usually buy new. I saw the truck on Carfax. Im the second owner of this truck and it was used by the Forest Service, plus I saw before purchasing that there had been no accidents and seemed to have a clean record. Because of these things, I trusted that the truck had been well taken care of. The purchase itself went smoothly and easily. It didnt feel like a hard sell at all, no pressure. No loan was involved. I traded in my car, which also went easily. All the staff that I worked with were friendly and helpful. Its been only about a week but so far the truck runs really well. Overall I had a good experience!

A great truck buying experience. Something caught our eye as we drove by, The specifics didn’t quite meet our needs, so Annie worked patiently with us to find the perfect used F250. Annie kept our desired specs in mind and when it came in she called. We drove it home that same day. Very nice people, good service. Thank you for the help. We love it. 💕

I was looking for an older model diesel truck. They had such a great selection it was tough to choose one. Sam, Annie and Aaron were great. There was no pressure. They let me take the truck I was interested in to my mechanic. My mechanic was so impressed he wanted to bug it. There were a couple of small things I asked for in the same and they accommodated. I was extremely pleased with their service, the vehicle and their follow through. Thank you for the great experience!!!

Excellent people to work with. Very fair and good service. I would highly recommend them.

First time I purchased a truck and Im so glad it was from here. Sam is the owner and hooks it up, the other staff is amazing. They go above and beyond with everybody. Will definitely be buying another truck soon. If anybody is looking for a truck go here! You wont be disappointed

We had such a great experience. We found what we were looking for online and they got everything set up even since we are from out of state, the team at Cyprus Auto made it so easy all we had to do was test drive and sign. Thank you for the awesome customer service.

We bought a truck yesterday from Cypress Auto and received outstanding customer service! Sam made sure we got a great deal, Aaron answered all our questions and stayed late to install new headlights and Annie, sweet and fun, worked overtime to make sure we received the best financing rate. Highly recommend this place as your first stop when shopping for your new truck!

I was looking for a solid used diesel truck for a tow rig. Cypress Auto had a good inventory of all makes in our budget range and I was able to drive multiple trucks to narrow down to the one that really fit our needs best. A fair negotiation and one of the fastest sales processes Ive experienced at a dealership. Thanks Annie for a wonderful purchase experience!

This place is awesome! Friendly, professional and eager to please! Sam and Annie, and the young man (I didn’t get his name)...are quite the team! They made buying our new used truck pleasant. I would highly recommend giving them a try! Nice hometown feel!

I had a great experience buying my truck from Cypress Auto. They were helpful, fair, and very friendly. I highly recommend them. They have a truck for all your needs!

Saw a truck posted online, came down to the dealership, i was in and out in a couple of hours. The staff i worked with was very helpful and very friendly. Would definitely buy from them again.

I was in the market for a 1-ton pickup and decided to try Cypress. Had mixed feelings about shopping at a small town used car dealership but as soon as I started talking to Sam, Anne, and Aaron I felt like I wasn’t being tricked or lied to in any way. I took the 2019 Ram for a spin and decided to think about purchasing the truck. They never pressured me into making deal. Once I made my decision the process was flawless. They worked hard to get me the best rate and signing only took about 30 minutes. In a world of skyrocketing used truck prices, I highly recommend shopping Cypress for an honest deal.

Great experience, honest people. Will be going back in the future.

The staff at Cypress Auto Center are friendly. The environment was comfortable and they made it easy having my two children with me. The truck we bought got us all the way to Alaska! They are fair and reasonable. Would recommend.

Purchased our Chevy diesel dually to haul our new 5th wheel from this wonderful establishment. Sam, Annie and Aaron were exceptional in making this purchase. I would recommend that you check them out if you are looking for a great truck. They went the extra mile to get it done.

We recently visited Cypress after looking to upgrade out half-ton pickup for a three-quarter ton. We found a great engine on an older truck with low miles. We were there right when they opened on a Saturday and we were immediately greeted. Even though the staff was working to get the lot open, they made us a priority and let us take the truck out for a test drive. From the ad we saw, it seemed the truck was in great condition and we were not disappointed on the test drive.We traded in our half-ton pickup and got to take home our new used truck. The entire experience from arriving at the lot in one truck and driving away in another took less than two hours. It was a very relaxed atmosphere and I would absolutely recommend if you find something youre looking for here!

My son was financing his first vehicle. We had gone to a couple of dealers but werent impressed with the salesmen.A family member had mentioned Cypress Auto, so we decided to go and see what kind of deals they had to offer.My husband, my son and myself drove up to Auburn to look around. Right away they made feel welcome. My so found one to test drive but we couldnt quite get affordable financing so we looked around some more, he found the truck he has always wanted. So now we are back to financing...this truck was newer than the previous one we looked at so financing shouldnt be a problem. We were in the office for quite a while trying to get the best deal and they knocked it out of the park for us. My son is now in debt for the next 60 months and I have never seen him happier than when he was handed the keys to that beautiful truck.Thank you from the bottom of my heart for making his experience one he will cherish for years to come.Brandon, Michael and DebbieRiggins we feel so blessed to have found Cypress Auto in Auburn.

Great deal, excellent staff!! Sam was honest and easy to work with. Annie was wonderful and made the buying expierence enjoyable, unlike most dealerships. Would highly recommend!! Would definately purchase here again

Best place to buy a truck! Purchased two from cypress, everything is easy with them.

I had a good experience there the people were super nice amd even gave me pizz a and something to drink while I waited I would definitley recommend this place it is friemdly and very hospitable people

Friendly, honest and very helpful! We enjoyed our experience with Cypress Auto!

Fast response time, amazing customer service, good honest people who will try their best to get you the vehicle you want! Annie and Sam were a big and supportive help in my car buying process.

Finally found a auto dealer that is reasonable and willing to make deals! Thanks Annie! We love our new truck!!!

Easy going, friendly folks. No pressure at all. Thanks Lee, for the opportunity to test drive the 2002 Ford F250 without discrepancies. Good experience.

Just wonderful...make you feel at home! Thank you Cypress Auto Center.

Great service. Annie was super helpful and made the process go smooth.

The best experience I have had at a automotive dealership. Annie is the best, so kind and friendly.

We had a seamless experience with the sales team. :) They worked with us quickly by phone, made sure our trip to the dealership would not he wasted and when we arrived all went very smoothly. They held the truck we wanted and we drove away happy!

Great service and they prepare the vehicles before you can buy with needed maintenance so its really ready

About a month ago, Sam helped me buy the exact Subaru I wanted at the lower end of my price range, got me an excellent rate for my car loan, helped me get my old Toyota detailed and gave me advice on how to sell it (it sold in less than 2 weeks for a great price).If you want great customer service for the entire car buying and selling experience, I highly recommend talking with Sam and the Cypress Auto team.

I’d give them less then one star if I could. Bought a 2005 Chevy Silverado 2500hd from them (I’m a young 22 year old with minimal knowledge of cars and trucks) and they ripped me off sold it to me for 15k and immediately on the way home check engine light came on for an issue they knew was there getting them to fix that took over a month and I had to go back three times cause all they did the first two was clear the codes by unplugging the battery, then the front dif went out, all four shocks where blown out, throttle body went out and they refused to fix it. I never by a vehicle from this company.

Had an awesome experience with Cypress Auto Center. They were able to listen to my needs and direct me to the trucks that worked for me. They went way and above including helping me with a lumber rack. The paperwork was fast and I was driving to Home Depot in my new (used) truck in just a couple hours. Thank you for all for your amazing knowledge and professionalism.

By far the best truck buying experience I have ever had. Sam and Rob were fantastic to work with and got us the truck we needed at a fantastic price. If you are looking for a nice truck and want to deal with people that are honest, go to Cypress Auto Center, they have earned our business forever! Thanks for the great experience.

They were very nice and helpful

The fellas at Cypress were helpful and friendly! They got us in a beautiful Chevy 3500 and on the road in no time. Highly recommend them next time anyone is in the market for a truck.

Outstanding service. No pressure at all. Will return when I decide to upgrade. ****Update: owner took $25 dollars from me to open savings account with Safe Credit. Something he said was required. He did not deposit $25 in the account. ****

My second dodge from Sam 14 years later glad hes still here. Need a good used truck, only place to go!

We have now purchased our second vehicle from Cypress Auto Center. Sam and his team have been honest, open and professional. They are attentive to detail and made sure that all of our reasonable requests were resolved. Great products, great service, great prices. You will be happy with your deals.

I love this place

Very happy with the customer service, thank you for working with me and my business. They took my trade in and so far we are thrilled with our newest edition!

Lee is great! He has the gift. The whole process was quick, easy & painless. I was out of there with my new truck and all the paperwork/DMV done in about an hour

We bought our Excursion about 8 years ago and had great service and a great deal, so we went back today to finalize the purchase on a gorgeous 2013 diesel, 4x4, 3500, dually Silverado! We have gone to the lot several times and worked with Kim, Mark, and Sam and enjoyed great service and professionalism from all three guys. Sam worked with us for a great deal on the truck and extended warranty coverage. Were super happy with our truck.

Very good experience. Friendly staff no pressure sales. Owner worked hard to get us the best deal. I will definitely buy here again in the future.

Stay away.Responded to a listing for a like new dodge 3500 pickup. Spent several hours at the dealership arranging additional insurance coverage to drive the truck to my mechanic for a prepurchase inspection. Spent $150. Failed miserably. Add insult to injury the owner then told me the truck had been traded in by an old couple in the Roseville area and thats why it smelled like pee after sitting in the sun. Also radio broken, jake-brake inop, many flaws...Stay away from the pee pee truck dealer!

For Cypress, not the ECR. We needed a truck for our business start up. As soon as we pulled up we were warmly greeting and served like royalty. We were helped by Rob. He was never pushy or salsy, but helpful with insights and suggestions. After we decided, Sam went over the top providing us with some extra features and giving us the deal of the century. If you need a vehicle look no where else, these guys will take care of you! Forever grateful!

They treated me well. I ride in on a bike and left driving a car.

Outstanding service. I felt very comfortable making a deal. No pressure at all. Will return when I decide to upgrade. 10 stars.

Ben McPherson we called about a truck and was told it was being test driven and would call us back and it never happened so I cLl him back and he said it wasnt sold .so I will buy at other lot I already have pre-approval this guy is costing you money if you care to know

What a great buying experience! The gentleman here are top notch! Purchased a 2001 F250 7.3 diesel not only did they stay open late for me to be able to get there I’m a miserable rainy night, once I arrived I was pleasantly surprised to see the level of care that they took preparing the truck for sale. It was clear to see that the vehicle had been meticulously checked and gone through to Insure The customer was getting a quality product. I’ve purchased a lot of used vehicles from many different facilities and I have yet to come across the level of detail and commitment to customer service that I experienced at Cypress Auto Sales. I would definitely recommend Cypress Auto Sales to anybody looking for a quality product and a pleasant buying experience.

Great service, fast and awesome quality trucks! Love my truck and painless process!

Fantastic service through the whole buying process from Ben and Sam. No pressure and very helpful. Would absolutely recommend to anyone looking for a great truck.

Sunday 6-14-20 We drove from Daly City, CA to Auburn, CA to test drive a 2004 Dodge Ram 2500 slt diesel long bed, when we drove up with our 2013 white Hyundai Genesis Lee came out to greet us & the Ron took over. We gave Ron our information for a loan but Ron was having a hard time choosing a place to get a loan from the 3 printed pages that he has. Lee said if we put 10K down we wouldnt have a problem getting a loan. Monday 6-15-20 I spoke to Lee & Lee told me that the finance guy would be in on Tuesday because his days off our Sunday & Monday. Tuesday 6-16-20 my husband who is a business owner & I both called & spoke to Lee & Ron called me back but still no updates & nothing had changed. Tuesday 6-16-20 we drove up from Daly City, CA to Cypress Auto Center arrived at 4:00 pm Lee & Ron were shocked to see us. My husband offered them 20k in cash for the truck & they had just sold the truck to someone else. Very unprofessional of Lee & Ron not even a phone call. Never had this problem when I bought my 2013 Hyundai Genesis 5.0 fully loaded & only put 2k down at Hyundai dealer. Hispanic people also have money, dont judge us by the way we look.

Sam was good and efficient. Got me what I needed and it was a painlessly easy process . I got the truck i wanted for a fair price . We will see in the following up but the truck is a beast and Im on love !! Lots of good trucks on the lot . !!

Was a good experience. Got a old cal fire truck for work from them. Was sold as is nothing major wrong. And was a fair price.

I bought my truck from these people 10 years ago and they are still helping me keep it in great shape

This review is intended to express our overall opinion and experience for the sales and service from Cypress Auto Center in Auburn ca. We purchased a 2002 F350 with low miles. A beautiful 1 ton 4 X 4 with duel rear wheels. Ken was our salesman. He was polite and accommodating, especially after the truck developed an issue with the 7.3L just a few months following the purchase. Ken and his associates firmly stood behind a commitment of quality and assurance to make sure that we were satisfied with our purchase. The issues were taken care of and yes, ... we are happy with our purchase. Used trucks are what they are, ... USED. Cypress have a great selection of trucks that come with their unwavering support even after the sale. :) We recommend Cypress Auto Center. Thanks KEN.

Got a good deal! Im very happy!

These guys were great. Brought my 2003 GMC truck in that had 325,000 miles on it and they gave me a fair trade in price when nobody else would offer anything. They also kept their promise on taking are of some items I wanted done, most of which were at no cost on the Sprinter van I purchased from them. Also very helpful on the finance end of things dealing with my credit union. Definitely went the extra mile to make sure I was happy.I highly recommend Cypress Auto.

Place is a joke. Went and looked at a truck for 25,000$. Put in an application and he told me a few people were interested in it. Never heard back, just got on their site and now the have it listed at 30,000$ way above its vaule. Yeah I heard they were shady but still gave them a shot, dont go here.

I bought a truck from Eli at ECR motor. It is a pile of garbage and he will not work with you come close to be fair about things. My rear end went out after 1,000 miles he offered 300 dollars. The front driver side axle fell apart. He blamed me for driving the truck to hard. Not a good business man at all. I do know there are two men selling cars here. Not sure how the otheran handles things. But do not buy from Eli

I dealt with Rick at Cypress Auto and he was courteous, professional, and honest. Great qualities in this business. No high pressure and very accommodating. I highly recommend him.I purchased a 2007 with low miles, just what I was looking for.

Great service by Lance & Gary. They were both very friendly and low pressure. They gave me my different options and let me decide. Very happy with my purchase. Everything was handled timely and professionally.

They are the best!!

Lots of trucks and more trucks!

Recently purchased an 06 diesel 4x4. Great price on truck and follow-up service was outstanding. Will come back again for sure!

Quick and fair prices

Very pleasant experience. We talked about trucks. I might get back if we can deal.

He was asking 28,999 on a vehicle that was worth 21,350 wouldnt budge I have a trade in we went in the finance office, and looked up the value it was valued at 28,650 he wanted to only give me 17,900 for it and tried saying my credit was not good enough I have perfect credit with dings the only debt is my house payment I would never drive by there he is a joke

Great selection of good quality, used trucks. Courteous and helpful sales staff.

Rude! Dont shop here! From the time we got there Ken was rude. We test drove three trucks we decided we liked the first truck the best! When we asked too test drive the first truck again he gave us attitude, almost as if we were inconvencing him by coming to his dealer ship to test drive his vehicles. When it came time to negotiate a price he was very rude about our offer. We didnt drive four hours to be treated like garbage so we got up and walked out. Highly recommended you stay away from this place and their overpriced vehicles!

What a RIP OFF. Theyre selection is GARBAGE ALONG WITH THERE PRICES ITS A JOKE WHAT THEY CHARGE!! Thank you guys for overcharging society

These people are nuts!!! They are asking the same price for a (15 year old truck) 2001 ram 2500 with over 100k miles on it as the truck was new in 2001. People like this make me sick. I cant believe they are still in business. Must be because they are charging 2-3 times what the truck is worth. Read up on blue book values people.

Let me first start off by saying i love my truck, a 2001 dodge ram 2500 cummins 5 speed, its this dealers lack of knowledge and cooperation when i had a problem that will make me never return and never recommend cypress auto to anyone. my truck had to be towed 2 times the first week i had it, once for a tie rod end that came off because the bolt wasnt tightened, and the second time for a failed injection pump, they fixed the tie rod end but didnt even offer to pay the towing, which they should have since it was theyre fault it was being towed. Then when the injection pump went out all they said was that they could put it on for me for almost free labor. are you kidding me!! my truck has to be towed twice the first week and thats all you can offer. if i was cypress i would be embarrassed. whenever i talked with the owner Sam he acted like i was a bother. so i just put the injection pump on myself. my truck was sitting for almost a month while i was saving for the pump which is around 1200 dollars, the only one i dealt with at the dealer who was honest and nice was Rick the salesman, the rest of the staff is a joke and Sam the owner is not willing to help his customers for their faults, i would not recommend cypress auto to anyone!

So, I been shopping for a cummings diesel. Cypress Auto came highly recommend by a buddy that is a local deputy sheriff. He bought his truck from Cypress: Indicated to me hed never thought he would drive a Dodge. He loves his truck. He also spoke highly about the crew at Cypress. Upon his recommendation I took the time to drive up to the dealership.While at the dealership I spent a considerable amount of time talking to Lance. This guy knows his trucks. Seriously. Lance broke down the pro and cons of the trucks I was looking at. We went on a test drive so I can feel what a cummings motor has to offer. (Loved it by the way.) He was candid about what years/models to stay away from. What to look for in the years/models that I want. We went over the differences in the years. We went over the differences in the options in the different years. We went over financing. The guy was very matter of fact and direct, which I soo appreciate. He took a considerable amount of time just to talk to me, knowing I wasnt there to purchase - I was there to gain information.Yeah, I did not purchase that day. And, since that day Ive read a few checkered reviews. Perhaps those individuals should have had a Pre-Purchase Inspection done. Perhaps those individuals should learn what caveat emptor means. Lance was straight-up, candid, and there was zero sales tactics/pressure. I have no reservation or hesitation about purchasing from Cypress. I looking forward to them calling me with the specifics of the truck I want/requested. Ill update cha after I get my new cummins truck.

Great service. No pressure to buy.

Crooked dealership, do not buy from these liars!

These guys were professional helped me through my process will be coming back for another truck went to another dealer and they were very unproffesional

Promised items would be fixed on a due bill but failed to follow through and complete the repair

Great service

Nice trucks, bad salesmen.