Sam at the desk was great! Work was done on time. According to my dad, the estimate was fair for the work, and they didnt go over it.

They are phenomenal.i took it in for a tune-up plus I was smelling burning oil when I arrived they embraced me in there shop right away. Strictly business there Sam in front was awesome. They will pick up drop you off there prices are fair. Totally would recommend my family and friends to 5 star 🌟

Great man and fair and honest knows what he is doing.

Have been coming here for 3 years now for all my cars. Service is great. They always share options and cost before scheduling service. And very reliable.

Love this place. Fair and reasonably priced.

Good place for auto care. Honest people.

Best local shop we’ve found. Great work, prices and customer service! Highly recommend!

This auto repair shop makes you feel like family. Samantha in the front office welcomes you and makes sure that all your car needs are taken care of. The auto staff are reliable and trustworthy. Their process are very reasonable. This is the only place we take our cars.

These people are amazing, they almost feel like family, and thats no joke. Theyre extremely honest, and they go out of their way to make their customers happy. I feel absolutely blessed to have them in our community. If youre short on money, they will tell you how to temporarily fix the problem with your car to get you by for a month. (If thats possible) they never upsell, and their turnaround times incredible. Im a fan, you can tell. Ask for Samantha when you call.

The BEST

Overcharged my air conditioner on a 60k mile service... It’s been ruined since. I wasn’t positive that they were directly responsible until talking to a local elementary school teacher at the end of the school year who was complaining about her AC going out after a similar “basic” service. I wasn’t surprised when hearing where she had taken her car. Basically, I paid $780 for a service I could have done on my own, and as a bonus, countless commute hours in a hot, sweaty hell.

This is the best ever to take your vehicle to get fixed . They are so talented in what they do and how they treat their customer me, like they are family they took care and looked for all Ways to see what the problem was and fixed it Five Stars is a big Blessing and they made me feel Blessed so what Im trying to say is go to Five Star Auto care Auburn ca thank you, you all are for real Ill be back if I have any other fixes. 🤗🤗🤗😇😇😇😇

I booked a appointment over the phone for a smog check. Had a apt a half hour later. 1st time. Nice warm office hot coffee. Fast smog check test time. Nice people thank you for the test passed an was able to register my car.

5 stars!!! We are so glad we found this place when we moved up here! They have saved us so much money compared to our dealership quotes and they do a wonderful job!!

For over a decade I have depended on Five Star to service our family’s cars. I always feel I am provided with honest recommendations on the service and repair options for all of our cars. If you are searching for a reliable, friendly and trustworthy auto repair shop in the foothills, look no further than the team at Five Star. Special thanks to: Jay, Mark and Amanda.

My two daughters and I were driving through the area and the alternator on my daughters car went out. We stopped and got a price from one place and it was outrageous and they said they would take more than a day! We called Five Star and they quoted us less than the other guy. We nursed the card down to Five Star and even though it was quitting time, the mechanic stayed late and got it done for us. They were very friendly and professional. I would recommend them to anyone.

These guys are great!

5 Star is simply the best! Mark and Jay are stand up guys and run one of the last,completely honest auto repair businesses. I have been using 5 Star since 2004 and they have done nothing but take care of me and my family.They have my highest recommendation.Cheers!

Outstanding as always! Honest and truly caring.

Amazing customer service. Sam is very helpful and knowledgeable, and the mechanics input about my car saved me money. I wou,d send my grandma here.😊

Jay at Five Star Auto Care took great care of our car when it broke down onHighway 80. We were traveling through the area and needed major engine repairin a hurry. He ordered a rental car for our trip to Lake Tahoe and completed thenecessary repairs within two days. His staff even drove to the dealership inRoseville to pick up the parts so that our car would be ready when we needed it.Thanks again for your great service!Carolyn and David

Always so helpful & their service is excellent.

Great trustworthy mechanic. The only one I go to and I live 100 miles away, if that doesnt tell you how much better and cheaper they are I dont know what does.

Great, fast and affordable 👌

Great work, fair prices and very HONEST. This has been my go-to mechanic for about 10 years now with many different types of cars, and I have always been happy with the work; not one bad experience.

Great Service, Great Friendly People & Very Knowledgable anything auto! Highly recommend from smog to full service!

Zero stars. Travelling through that area and my engine threw a code. Right before christmas. Didnt have time to research and fix myself. It was the Massive Air Flow sensor and they charged my over 300$ to fix a 50 dollar part and about half hour of labor. Id pass this shop if I were you.

I had a very good experience today (03-27-13) at 5 star. The manager Jay was very helpful, he checked my engine light for free!! and gave me some advice on how to self solve the problem and also gave me a best & worse case on the problem and price. And refered me to another shop that fixed my stereo problem for free(bad fuse lol) as well. I was very impressed with his attitude and his willingness to help.

Only auto repair that is honest enough to tell you that you didnt need anything done and didnt charge to look!!They will check engine light and reset at no charge as well. They will be getting all my work from now on!!You guys rock!!

5 Stars for Five Star! Very helpful with getting a smog check on our diesel pickup.

I cant speak highly enough about this shop, its integrity, or the quality of service Ive received on every occasion Ive been into 5 Star Auto Care. If you are looking for a shop thats honest, dependable, timely and consistently demonstrates the values youd expect from any service company... look no further!

Freindly cheerful and competent. Love being able to get appt for smogging.

Fair

Fair pricing and speedy service.

Always great service and fair

AWESOME

Work was preformed quickly and well but they were excessively rude on the phone and in person.

Great service