So I needed a new vehicle because my old one was on its last legs. I contacted Way Scarff Ford in Auburn before business hours and left a message. They called me back within 5 minutes of opening.The representative I interacted with was very polite and accommodating. The buying process was easy, straightforward, and there were no hidden costs.They detailed and cleaned the vehicle and let me test drive it. The vehicle was in better condition than expected and ran smoothly. I will be returning to this dealership for future transactions.Thank you for making it easy and non-stressful!
Very pleased with Way Scarff Dealership.I got the car as advertised. No hidden fees but came with more perks included in the pricing at no additional cost.Nicholas, the new guy on the Team was SUPERB! Honest, dedicated, he followed up with me from start to finish without being pushy. I recieved 5 Star service! I highly recommend Way Scarff Dealership!
Highly recommend!!!! My salesman, Mark Emery, made this purchase so easy. He took the time to listen to what I was looking for and gave me the options that he thought would work best for me without being pushed to settle. Great experience and I will be back to see Mark again in the future!!
Thank you Francisco and Gary for making my new truck buying experience great. These guys even pulled my truck back from the auction to give me a huge savings on a sweet truck. Drove it home 200 miles, smiling the whole time! Thanks Guys!
With all the COVID and supply chain issues were in a different world when car/truck shopping. Way Scarff did very well taking us through the process of ordering which is our first time not buying off the lot. IE we got what exactly what we wanted. Toward the end with delays they went over and above to keep us happy. I will buy from them again. By the way were loving the truck so far which is our first foray into the Ford family. Beautiful piece of machinery. F350 6.7 Platinum in Carbonized Gray.
We are extremely pleased with our 2021 Bronco. Rob was great and we felt comfortable throughout the purchase. And Gary did a wonderful job on the financing. By the way, that 3M Scotchgard is totally worth it, the paint looks better than the day we bought it. Your dealership gets an A+!.
Bought a new Ford F-150. I looked all over the whole state of Oregon and Washington. Way Scarff was the only place I found the truck I was looking for. I called and spoke with Mark Emery. He was great. So was the whole staff there. I would recommend them to anyone. Great job guys.
Inette, was the most helpful sales person I have ever worked with when purchasing a car. We were able to get a fair trade in value and she was clear and honest with the car buying process. She was also extremely knowledgeable about all the vehicles and even was able to compare the new Ford Ranger to other brands comparable trucks. We were so refreshed to work with someone so kind and helpful through the car buying process.
My experience was with the service department several months ago, which at the time seemed overwhelmed. I dont fault the staff for what they cant control, but the person at the counter and the person who spoke to me after the service was complete were very rushed and did not leave room for questions or provide more than the briefest overview of what was done or what service might be needed in the future.A while after the service was complete, I received a Carfax report including a reminder about a recall on my vehicle. Its my fault I forgot about this (pandemic brain?) but I am very surprised this didnt come up during the service appointment.A little later still, I received a text message from the sales department encouraging me to sell my car. They removed me from their list when I asked, but still it left me uncomfortable that this unsolicited contact happened.Way Scarff Ford did the job I paid for (I hope?), but did not leave me with a sense of trust in their business or work. I am not very knowledgeable about cars and think I need to go somewhere where they have time for me even if it involves driving further out.
By far the best experience Ive ever had at a dealership.. Francisco is a great salesman and Ill definitely be buying the rest of my cars here! Thanks
Robert C. was awesome to work with! He helped us get a fair deal on trading in our old car, and helped us find the perfect next car for our growing family. Everything was quick, simple, and efficient. No games, just honest customer service. Will definitely come back here for our next car purchase!
Extremely friendly and helpful staff. No hassle to buy my new vehicle. Francisco was great. Highly recommended!
I called about a Passat for sale that I noticed online. Mark Emery answered and was very accommodating and knowledgeable about the product. I visited the dealership the following afternoon to test drive it and ended up buying the vehicle.Mr. Emery was the ultimate professional throughout the entire process. Way Scarff Ford has a great asset in Mr. Emery. No high pressure sales, very accommodating and a pleasure to visit with. The entire team at Way Scarff Ford did an excellent job, including Mr. Samora in Finance.It’s not often I buy a different make of car from a different brand dealership but I would consider it again with Way Scarff. I can only imagine the experience would be enhanced if I was shopping for a Ford, although it would be tough to improve upon the service I received.Five stars to Mr. Emery and Way Scarff Ford!
I had a wonderful experience at Way Scarff Ford working with Inette! Every person there was so kind & helpful. I will definitely be recommending everyone that I know to come here.
We have been a long term customer of Way Scarff Ford in Auburn and have received excellent service from Correy in the Service department over the last 13 years.We recently made the decision to get a new Edge and received outstanding service and support from Rob Knowles and Mark Emery in the sales department. They were very easy to work with, no pressure, and answered all our questions. Their knowledge of the Ford line and what we were looking for in a new vehicle was very helpful. Very enjoyable experience.Additionally their manager and Shelly in finance were great to work with.Very pleasant experience and follow through was great.5-star service from everyone we worked with.
All the people at Way scarf is very friendly and I was happy with the truck that I got until three weeks later after purchase it broke down it went into limp mode and I can’t even drive it.It didn’t even give me a warning it just went straight into limp mode and then would not let me drive it at all so I had to pay $275 to have it towed to a dealership to be looked at on top of my down payment that I already paid and my payments that are coming..They were supposed to check all their vehicles to make sure that they are working properly.I would not buy from here again
Waited roughly a month to for truck condition and final buying process experience of picking up plates. Decent experience, The saleswoman, sophie who helped me was kind and deserves 5 stars, i feel she provided a more modern sales pitch of relating and satisfaction of experience rather than the old school whos more assertive. would of preferred to close the deal with her rather than being passed off to a manager, I was already being bounced around by my lender the extra variations were unfavorable. However that could be their procedure just felt less welcoming. The 3rd party drivetrain warranty is hand written in which is fine but feels less official. They are fairly firm on pricing some flexibility was able to make a deal. Picking up plates today. Truck condition was sold as is, with a 3rd party drivetrain warranty. runs great has started to sway going down the freeway after roughly 20-30 days still a great truck. Its a good dealership. Reply to response; I would give higher than 4 if allowed, The information I can offer would be less people involved I had up to 3 people present. Also more personal information security than open floor office tables for negotiations, the party next to me could hear our conversations, as I could theirs. pop up cubicals decorated would of felt better in my opinion, to some that feels claustrophobic. 4.8stars would be fitting for the experience I had.
Very happy with my experience… My salesman, Mark Emery, made this so easy for me from the beginning to end… His service and attention was impeccable…. He is very knowledgable and he worked hard to make sure I got the best deal on my vehicle…I felt like I was his top priority the whole time… I will highly recommend him and the dealership to all my family and friends!!
Sophia was very helpful and made the entire process so smooth and easy. Every little question we had she made sure to answer to the fullest extent so we knew the car we were buying was everything we needed. She narrated the entire process so we knew what was happening at every moment and made us feel very taken care of. If you are to buy a car I recommend with no doubt that Sophia is a very knowledgeable and professional individual that will have your every need taken care of and find you the car of your dreams!
We worked with Francisco to get our car. He was great to work with and we felt no pressure what so ever with our visit. Him and Rob were both there to help us get the best deal with them and we were able to walk away with the car we wanted. We highly recommend Way Scarff Ford for great customer service and friendly staff!!
An amazing experience at Ford! Inette was not only so friendly and accommodating but so helpful! Definitely go see her!
We bought Toyota Tacoma today. And we were given a great deal and great service by a lovely and very polite Aaron. If you are shopping at the dealership, definitely ask for him. I love my stress free experience today. In addition we managed to conduct a purchase with a toddler in our hands, lol, because everyone was very nice and engaging with him.
Poor customer service. They need to work on that. Especially the old lady that took me upstairs to finish my paperwork is not too friendly.Im going to buy a car. I dont ask anything from you guys for free. She needs some manner in her life and better customer service.Also, I dont get why theyre dont allow me to take the car off the parking lot after I sign up for the agreement. Theyre said I cant take the car off the parking lot unless I have full insurance coverage.They give such a hard time in this dealership.This is not the first time that I bought a car from a dealership.By law in Washington state. If you buy a car from a dealership. You have insurance covers for 12 days from the min that you sign up. Have any question talk to the state form.
My experience with Sophia at Way Scarff Ford was one of the best car dealership experiences I’ve ever had! Finding the right car can be stressful and Sophia made everything to easy and stress free. If anyone I know mentions they need a car, I will definitely recommended Sophia and the Way Scarff Ford Team! Thanks again for all your help and hard work Miss. Clymer, and thank you for my new car that I am absolutely in love with!
Robert was great to deal with very friendly and didn’t waste my time, answered all my questions, transaction went smoothly, finance and manager were all very helpful, will use them again along with service department and parts.
Probably the best experience Ive had in buying a car. Francisco was friendly and professional during the process. Would definitely recommend Way Scarff even if you have to drive past a few other Ford dealers to get there.
Purchased a used vehicle from Way Scarff and have nothing but good things to say about the process.Sophia helped answer all of my initial questions I had about the vehicle and helped set up a time to test drive.Francisco met us on the lot and made the process of purchasing the car an easy one. Very smooth sailing experience.Paperwork went with ease and I had never felt pressured to purchase; pricing was upfront and easy to understand.The entire teams patience and customer service was top notch!
We purchased a 2016 focus from them and the engine went out and were told it would be over 6 thousand to fix it. Then looked into warranty and it was four months over in warranty but still under in mileage. Just to be told there is nothing they can do for us. After many of phone calls we finally get a phone call back today saying there is nothing they can do for us except have their lead mechanic look at it further to figure out why it failed. But that would be at our additional expense. This vehicle also has a ssm out on it saying that these vehicles in this year make and model have an oil pump belt tensioner issue. Which is what the mechanic has said failed meaning the oil pump went out broke the timing chain and killed the engine. Yet no one can help us or will return phone calls of any sorts. No reason a 2016 with 50k on it should already have to have a new engine replaced. Will not recommend them to anyone
Rob was an absolute joy to work with. Right off the bat, he knew the importance of taking time to really look at a vehicle and make a good decision. He was there when I needed to ask questions, but he still left me plenty of space to freely get a feel for the truck that I was looking at. On top of all of that, he was incredibly friendly and very easy to chat with. The dealership itself was beautiful and very clean. The entire process of looking for a vehicle was easy and pleasant. Thank you Rob and the rest of the team at Way Scarff Ford for making a normally difficult process so easy and friendly!
Great service! Taivon Anderson was a great person and helped me leave a happy customer🤙
Extremely helpful and accommodating. Smoothest vehicle purchase ever. Thank you Chelsea!!
I would highly recommend Way Scarff and their amazing sales rep Robert Costales and staff! From the start of locating our truck to purchasing our truck was a breeze. Lots of time and patience with us and all of are questions asked and researched on Robert’s end to find us the best deal possible for are request our truck. Mission accomplished!! This is our second truck purchase and will not be are last. You will not be disappointed with your purchase from Way Scarff Ford Auburn!
Robert was very nice, no pressure, and did exactly what I asked him. If only there were more Car Salesmen like Robert. Financing was easy and I got a great car at a great price! Thank you Way Scarff !
My experience with Way Scarff Ford is by far the best car shopping experience Ive ever had with a dealership. Rob Knowles is extremely professional, and without the high pressure sales I see so often at car dealerships. Rob worked with me until I was able to find the right car for me, along with a price that fit my budget. He is very personable and professional and he was knowledgeable about the cars that I test drove. I also appreciated how Gary in finance explained everything in detail and did not rush me through the paperwork. The Lifetime Limited Powertrain Warranty is an awesome bonus to buying a car there. I highly recommend Way Scarff, and I will definitely return there when I need to purchase my next car!
Great buying experience, went quick and easy. Our sales rep, Robert Costales, was extremely helpful with all of my questions even calling the previous owner of the vehicle we were buying to get me some information. Low pressure sales and knowledgeable staff.
Francisco made this the best buying experience Ive had to date. Im a person that generally experiences anxiety when thinking about having to go through the buying experience but the Way Scarff team has a relaxed, none pressure approach that made this experience seem too easy. Francisco came in on his day off to get the deal done on my schedule. Shout out to the finance manager Gary who took a logical, numbers based approach to explaining their fantastic warranty package instead of the typical salesman pressure pitch. Id recommend these guys to anyone.
Way Scarff has the best inventory around (we drove almost 2 hours to check them out). Shopping for a diesel truck in this market was really difficult but they actually had multiple to choose from and fortunately had exactly what we were looking for. Taivon was awesome to work with, very low pressure and professional! Hes personable, down to earth, and very knowledgeable. Buying a vehicle is never quick, but it was enjoyable to sit and chat with him while we waited for financing. Would definitely recommend!
I had a great experience purchasing at Way Scarff Ford. I worked with Robert on buying a used 2018 Jeep Grand Cherokee trail hawk. Not only did I get a fair trade for my truck compared to other dealerships but Robert was respectful. No one in the show room treated me like like a woman who didnt know what she was doing buying a vehicle! In fact, everyone we had interactions with was personable and friendly.
I had been shopping around at other dealerships in the area and this was by far the best experience I had.This was the second dealership I had visited in my search for a new car and Tavon and Rob made all the other dealerships look bad with their kindness and hospitality. I did not end up buying a car from them but they definitely deserved it and earned my future business simply from how well the treated us. I would’ve paid more for my car if it meant I could’ve bought it from them. Tavon was a great salesman and was a pleasure to be around.10 stars. Keep doing what you’re doing guys!
Taivon and Inette were great to work with. Patient and easy to work with.
Customer Service is excellent. Really down to earth folks willing to go the extra mile to ensure I was comfortable and my deal worked for my budget. I really felt catered too. A+!
Came into the dealership looking for a used truck and worked with Sophia. She was very helpful and made the process so easy from start to finish! If I am ever in the market for another vehicle, I will definitely be coming back to way scarff to see Sophia!
I bought a 2021 F-350 truck and I can’t explain the ease of the transaction of buying a car with Oscar Cruz was. It was quick and easy. In and out. No complaints. Ask for Oscar Cruz when you want to buy a truck at Way Scarff Ford
Sophia was so patient and kind. Very knowledgeable and incredibly helpful.Loved the entire experience because of her.
My husband and I were driving through the area and decided to stop and look at some new Ford trucks. We were greeted by Taivon Anderson who was pleasant, professional, and willing to answer our questions. We did test drive a truck and sat down with Taivon to discuss options. We really appreciated his honesty and understanding. We also talked with the Sales Manager who was very professional. We also appreciated how they listened to us and were not pushy. Class Act!
Francisco assisted our family in the evaluation and purchase of a vehicle. He is a no pressure type salesperson and was attentive to our specific must haves. Overall, the experience was very pleasant and productive.
We HATE going to any car dealer! Scarf Ford had a Ford F-350 we were interested in, called talked to Tavan, drive, made the 1 hour drive, and have ZERO regrets! From the salesman to the sales manager Ron, to the Finance lady’s, we can honestly say have not had a better experiences we have a lot of nice toys, trucks, trailers, and buying this $80k was a super fair deal! They honored all our requesrs, the salesman was personable, awesome, and worker a great deal with the sales manager! Would definitely recommend and buy from them again! All is good!
Nick is fantastic! Very friendly, polite, and professional. He answered all of my questions and was extremely helpful during the whole process.
Great saleswoman! Very informative and not pushy at all to buy a product. She will try to find you the best deal possible and very straightforward. 10/10 would recommend
First off I will say I visited 4 other dealership prior to coming here. We worked with Mark upon coming here and it was a great experience. He met all my needs and was very accommodating. The finance department found me the best interest rate which was lower than I anticipated after being pre approved. We will be back in the future when shopping for a new car.
Francisco Velazquez was great. Very kind, patient and knowledgeable. Highly recommend you ask for him when going to Scarff Ford.
I was desperately looking to buy my dream car Shelby GT350 and finally found one at WayScarff Ford dealership in WA. I am from Oregon and had to remotely get my questions answered. I dealt with Rob Knowles from the very beginning and what I liked the most was his promptness in response to all my questions and being transparent. Dealing with him made me feel comfortable enough to buy the car remotely. In addition to all this I got some cool goodies with my car. Thanks Rob!I would definitely recommend exploring Way Scarff ford for your buying needs. They make it easy. And definitely ask for Rob Knowles. He is a fun and friendly guy and super easy to work with.Thanks guys!!! I am loving my ride!!
We have been looking for a Ford pick up or SUV for sometime now. Inette Wolff greeted us when we came onto the lot. She listened to what our needs were and walked around to show us what she had available. I was impressed by the extensive knowledge of her inventory.She is an excellent representative for your company.
This is the most excellent dealership I have ever dealt with! The staff and the owner did everything for me and more! I strongly recommend going here for all your vehicle needs and wants
Although the location was further from my home than other dealerships, Mark and Taivon were tremendously helpful in purchasing a new vehicle. They were extremely helpful and expedited the buying process. Extremely happy with the service I received. I would highly recommend them and Way Scarff Ford.
My wife was very pleased to have a female salesperson.Inette was friendly and answered all our questions.The vehicle was in good condition and we received a fair price.From our experience, we would recommend this dealership.
Great customer service. No BS. No reindeer games. Good price and easy to work with. In and out in about 2 hours- they also paid for my Uber down from Everett. Ask for Mark in sales on your first call.
Inette was AMAZING. She had an answer for all my questions and put to rest my concerns. I had a good idea of costs before they pulled my credit so there was no fear of over committing in case I wanted to walk away. I would recommend anyone looking for a Ford to check these guys out. Great family atmosphere, my kids never complained on how long it took. Thanks guys!
We got the vehicle we were looking for at a great price. It also came with a great warranty. Our salesman Oscar Cruze did a great job! Thank You!
Taivon and Phil were outstanding in buying my car as part of the dealerships profit sharing program. It was a very fast and painless process.
After my experience at other dealerships I was very hesitant to go through the process again, Way Scarff Ford has completely changed my outlook on the car buying experience and has set a new standard for me. They do their best to make you feel comfortable and even stayed after hours to make this happen for me. Rob and Inette removed the usual stress I’d feel in a car buying situation and left me with nothing but good things to say, thanks guys!
Make sure you ask for Oscar if you want a great car buying experience. He was honest, patient, and professional during the whole process. Oscar even followed up with me a week later to see how everything was going with the new car. His attention to the little things made it a great experience for my family and I.
Peter is the best car dealer I’ve ever encountered. He genuinely cared about what my needs and never pushed anything. He was friendly, passionate and respectful. I called ahead and he was able to get several vehicles ready for test driving. Super fast! Highly recommend Peter! Thank you Scarff Ford for hiring a cool dude who catered to my needs perfectly.
Our experience with Rob Knowles and his trainee, was nothing short of spectacular!! We highly recommend that you ask for Rob Knowles. We purchased a F150 from Way Scarff Ford. After searching high and low for an F150, that met all of our expectations. Rob Knowles made this process of purchasing a vehicle, comfortable, exciting and absolutely stress free!🙏🏼 Thank You Rob! 😊😊😊
Francisco was my salesperson he was awesome. Would definitely recommend buying your vehicle from here
Inette was absolutely wonderful to work with! Very knowledgeable and found exactly what I was looking for. Truly a great experience. HIGHLY recommend!
Chris Tyler did an excellent job.As I recently had a seizure, I am not able to drive for a few more months.I had decided to sell my Ford Ranger and contacted several Ford Dealers in the area. Chris set up an appointment to see my Ranger. We met and he looked at my truck and made me an offer. He told me of their special buying plan, we agreed to close the deal. He brought over a check for me and he drove my truck away. It sold quickly and he brought me the bonus check. He did all the work and I received the amount of money I was hoping for. It could not have gone any better for me.
I recently purchased a vehicle at Way Scarff Ford. Robert Costales is by far and away the easiest and most trustworthy sales person to work with. High ethics and works hard to get the deal done that’s most comfortable for you. Gary upstairs in finance is also a great guy. The whole company is family first and it shows.
I worked with Rick and Taivon to trade in and negotiate a great deal on a new truck. It was no fuss, no pressure, no tactics. Just the way it should be. I’m very happy with the deal and the truck. I would happily recommend them to friends and family.
Francisco was very helpful in hetting the car i wanted within a good price range for me. Awesome host person and very cool person.
I worked Rob with Knowles. He was very professional and he definitely added value to my car shopping experience. He was knowledgeable about the vehicle I purchased and the whole process was very smooth and hassle free.
Hands down the easiest, friendliest and best all around experience my wife and I have ever had buying a vehicle. From the minute we called Way Scarff Ford, Inette helped us get into the truck we were interested in. She saw to every detail and made sure everything went smoothly. Service with a friendly smile and incredibly caring and helpful with every aspect of our purchase. Thank you Way Scarff Ford for making this such an easy and enjoyable buying experience. We highly recommend Way Scarff Ford to everyone wanting to buy a new or used vehicle.
Bought a car from Oscar Cruz and the process from start to finish was a breeze. He was professional through out and knows his product. I highly recommend Oscar to anyone that is looking to buy.
We had a great experience with Francisco and team at Way Scarff Ford. They made the car buying process easy and played no games. We’d definitely buy there again.
Nick and Taivon were very helpful and worked quick getting a deal that worked for me. Highly recommend seeing either salesman for your next vehicle.
Taivon was great to work with! He made our trade in process easy and stress free and took great care of the couple of issues we found with the vehicle and got them fixed by the time we came back to purchase our new vehicle. I would definitely purchase from him again in the future!
Mark was very helpful and went beyond expectations to make the experience as stress free as possible.
Inette at Way Scarff Ford is superb! She is friendly, knowledgeable and takes the stress of buying a vehicle out of the experience. She makes you feel at home and listens to your needs and wants so she can match a vehicle to you. I will only buy from her! Go see Inette at Way Scarff Ford!
My salesman was Rob Knowles. Very accommodating, knowledgeable, and friendly. Very pleasant buying experience. I will be back when it’s time for a new pickup
Francisco Velazquez, the best person to work with, and recommend this guy to everyone thats buying a car here in Auburn.
Wow! What an amazing experience purchasing a vehicle at Way Scarff Ford. Oscar Cruz, our sales rep was so helpful, patient and personable. He, along with all the staff made this purchase the easiest, most stress free, and by far the quickest we’ve ever made. We are genuinely happy with our car and will definitely recommend Oscar, and Way Scarff dealership to any friends or family looking for a new car. Thank you all, we’ll be back!
I bought a Lincoln MKX from Few months back. He was new but showed great customer service and even though I stopped in to look, he got me the keys and I was very happy he did. I traded my old car and got the Lincoln MK.. check this place out in your next car purchase and ask for Oscar.
Inette is the BEST! She was extremely helpful, courteous and kind! She’s probably the biggest reason I went back to buy my used 2010 Lexus IS350(it’s a Lexus though!). Shelly and management were also extremely helpful with my purchase and getting me a great deal!! Would definitely recommend!
Sophia was super helpful during my experience here, I would recommend her to anyone.
Great salesman, friendly and no pressure on my purchase. No buyers remorse here!My only complaint is the person who did the detailing mainly on exterior failed on his job.
Got assisted really fast, I’m hoping to leave here with a GT Mustang, Taivon Anderson is making all efforts for me to get approved .Great attitude and service .
The staff at Way Scarff Ford are very friendly. They greeted us as soon as we were on the lot and the family atmosphere lends to their welcoming service. We had a great experience, right down to the support in my new vehicle syncing my phone!
Francisco Velazquez assisted me in ordering a new vehicle at Way Scarff Ford. I appreciate his quick follow up to all my questions.
I had a wonderful experience buying my first car here with the help of Inette and Garry. They helped me find the perfect car for me that worked with my budget. They were extremely helpful and very nice and made it easy to understand all the bits and pieces needed to buy and care for my car. I will definitely come back here if/when I need to replace my car. Thank you so much for all your help!!!
Taivon was awesome! I couldn’t be happier with the service he provided. Not only was he knowledgeable about the vehicle we purchased but he went above and beyond to make us comfortable at the dealership and make the buying process easy.
I had a great purchasing experience at Way Scarf Ford with Peter as a salesman. The business manager Ray and financial manager Gary were great to work with. My thanks to all three of you!
We rated Inette & her dealership at 5 of 5 only because we could not leave a 10 star rating. My wife & I bough this car from across the state & Inette helped us with every step of the process and even stored our car till we could arrange for an auto hauler to pick it up. Inette really went the extra mile with her service. Her responses were informative as well as timely. We highly recommend this dealership for anyones used car purchase.
Rob was absolutely amazing. He was patient, understanding, and a pleasure to work with. I was straight forward with my expectations and he exceeded expectations. I would highly recommend Rob to anyone. The financing was also seem less and painless.
Inette Wolff has been a very pleasant to work with, she’s very patient, not pushy into helping her customers into buying the right vehicle. I would definitely recommend her.
Thank you Phil Lampkin from Way Scarff Ford Dealer. We recently purchased a used vehicle from Way Scarff. After getting it home, we noticed a grinding noise when we applied the brake. I called the dealer and was referred to Phil Lampkin. I told him our delema and he was apologetic and helpful. He said to bring it in whenever we could and they would stop what theyre doing to fix whatever repairs it needed. We brought it in the following morning. Phil also gave us a loaner vehicle to use while ours was in the shop. Turns out the rear brake caliper was cracked. To make it all good they replaced both rear calipers and rotors. It stops noiseless. Thank you again Phil Lampkin for taking the time to help us! It is greatly appreciated!
Couldn’t be happier with the friendly, expert service we received at Way Scarff! Such a positive experience and we’d recommend buying a new car here to all our friends and family members. A really caring team, no pressure or hard sells, just nice people eager to help out. We got the perfect car. Special thanks to Sophia and Gary!
Robert was very helpful and knowledgeable. I would be happy to recommend both Robert and way scarf!
Rob Knowles is an absolute gem! This guy is the glue that holds way scarff ford together I highly recommend him and way scarff ford!
Laid back no pressure buying experience! We came by twice. Once to kick tires and do research and the second to make our purchase and both times were excellent! We couldnt be happier with our new truck!
We had a great experience here. Our rep was Taivon Anderson who was great to work with. He followed through on all he said he would do from start to finish. The finance guy Gary was fun to talk to even though we didn’t buy the warranty he did a good job not being pushy. I recommend this business highly.