What an awesome business! Jarrod was great helping us out. Jim the owner is a pleasure to talk to and deal with. Gary and his son Dakota are the best!!! Hard working, super professional and just a pleasure to be around!! The flooring took a few days to install and looks fantastic!!!! I truly recommend this place for all your flooring needs. Thanks again Jimelle for what you do!!
Jimelle replaced flooring in our entire home. They were wonderful to work with. They helped us select the right flooring for us. The installer was amazing and the work was done when they said it would be done. I would recommend Jimelle to anyone looking for flooring. They cant be beat!
We are so happy with our new carpet! Working with Jimelle was a great experience, from learning about our options through installation - everything was explained clearly. The installation took place in a timely manner and the crew was very friendly. I could tell they loved their jobs and enjoyed working for a great company. I love shopping locally. Auburn should be very proud of Jimelle Flooring!
Walked in with a blank slate not knowing what we wanted with in a hour had all the floors and tiles picked out. Very reasonable pricing and customer service is amazing. Ask for Jennifer Barkel she knows what she is talking about.
Jimelle came highly recommended by a friend so I was looking forward to a great experience...of which I did not receive. First they missed the appointment to come measure the flooring in my home. After I paid in full for my flooring upon ordering I heard nothing from them regarding verification for date and time of the install. I called Jimelle two times leaving a message to let me know when they were coming to install and they did not return either phone call. Then I get a phone call at work from the installer who was sitting in my drive ready to install with no notification from Jimelle they were coming. Finally the installer tells me its a two day job when nothing was ever mentioned to me that it was a two day install. I will never use Jimelle again.
Wanted to keep it local and so glad I did! Every step was a great experience. Had 3 rooms Gary and Dacota did amazing! It was quite amazing to watch them master their art. Definitely recommend and hope to do the bedrooms next.
We walked out. No customer service when needed. Too busy on.the phone.
We have put carpet and Cortex flooring in all the rooms of our home that we purchased from Jimelle Flooring. They did a wonderful job and if we had any problems or questions they were very willing to help. Their workers were very courteous and we couldn’t be more happy. We would highly recommend them.
I stopped in on a Friday needing new carpet within 1 week installed due to out of town guests coming. Someone measured that same day and new carpet was installed on Monday! Excellent products and even better service!
There were several issues with our experience. However, the bottom line is Jimelle is extremely unprofessional and disrespectful to their customers. They will not own their mistakes and do not demonstrate the values you would expect to see in a family-owned business. I am a very reasonable and understanding person, however, even after giving them several opportunities to make the situation right, they still declined to take responsibility for their mistakes. I will not go back.
This is a family owned business that I have had the pleasure of working with on a couple different occasions and they are definitely worth a 5 star rating because they genuinely care for the people they work with! They have fair prices and go above and beyond the service expectations!
Top notch from start to finish
We have now used Jimelle for all the flooring in both offices and our entire house remodel. Their product is top quality and you will always get excellent service!!!
We love our flooring from the salesperson to the installer it was great