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Tile & Carpet Town Carpet One
217 Grant Ave, Auburn, NY 13021, United States
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Tile & Carpet Town Carpet One

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Ka
Review №1

We had a great experience with Tile & Carpet. Sharon was so helpful with putting every thing together. Thank you Sharon!Jacob was our installer. He was wonderful. Jacob asked us many questions and made sure we got everything we wanted. He was such hard worker. Some days working until 7pm.I will always go back to Tile & Carpet Town for any other work I need done

Me
Review №2

We have had the flooring of several rooms in our house replaced by Tile and Carpet Town Carpet One over several years (including the latest last month), and in each case we were extremely pleased with the professionalism, skill in all aspects of the transaction (including the aid of expert eyes and experience on color-matching during the choice of product, as well as picture perfect installation right on schedule), and cheerful courtesy of all staff involved. Look no further if you need flooring for your home! This is the place you want!

No
Review №3

Superior right from the start! Tom was very patient, knowledgeable and helpful. He made it easy and fun. Helped me decide when I wasnt sure. Installation was great! Quick...professional, thorough and neat. Cant thank you all enough!

Ch
Review №4

The crew that arrived to remove our existing carpeting and install the new carpeting was very professional, friendly, and helpful. The job they completed was excellent, and we are happy both with the product and their work.

wi
Review №5

It was a pleasure dealing with everybody involved in the process. From the ordering to the installation, total pros!

Ri
Review №6

Entire process was completed on time & as promised. Mike helped with our selection, the measurements were quick, thorough and completed on schedule. The installation went as planned. The entire team did a terrific job!!!

Ma
Review №7

I have good things and not so good things to share. First, we found the tile we wanted at our local store where we could not find it anywhere else. However, we were told it may take 3 weeks to get it. We were willing to wait the 3 weeks if necessary. However, they told us they would not schedule installation until it arrived. The tile did come in earlier than expected, but then we were told it would take 6 weeks to get installed! We were pretty upset about that because we should have been told from the start about the installation delay or they should have scheduled our installation at the time of the order if they knew it would take that long to get it installed. It may have affected our decision but we were committed at that point and it put our entire remodeling job on hold. However, they did redeem themselves when they contacted another store and we got our tile installed 4 weeks earlier than expected! We were thrilled! And I have to say that they did a wonderful job and it looks great. We are very happy with it. But they should have been more up front about installation at the time of the order. For that we are not giving them 5 stars. But if they had not corrected the situation, they may have gotten only 1 star.

Le
Review №8

I had new carpeting installed in 3 bedrooms in my home. Tile and Carpet Town did a WONDERFUL JOB!! Dawn was fantastic getting me on the schedule as quickly as possible to accommodate my rushed schedule. Thank you very much!!!

To
Review №9

The total experience was excellent. Dawn did a great job with helping us decide on carpets. The carpet installers were professional and their workmanship was also excellent!

Ch
Review №10

Installers broke the moulding on our wall. They were very nice guys but unfortunately our moulding was never replaced.

an
Review №11

We had a great experience shopping in Auburn for new carpet. Dawn was very helpful and patient and we never felt rushed. The installers were very professional and did an awesome job. My bedrooms look beautiful with my new carpets.

Cp
Review №12

We had a wonderful experience shopping for our new kitchen floor. Dawn was so helpful, and made suggestions that worked best for our needs. The installer was prompt, did a great job, and cleaned up so efficiently that we had to do nothing after he left. Thanks for everything!

Ji
Review №13

They showed up on time and did a great job with the installation. No hassle no messI would recommend them to anyone.Thanks for a job well done

Er
Review №14

Super satisfied with the installation and the flooring we purchased.

Da
Review №15

Very helpful and nice

Ta
Review №16

Awesome service great installation. They may cost a little more than Lowe’s but the service is on another level

Jo
Review №17

We received a much needed education! Great experience. No pressure.

Ni
Review №18

The staff at the Auburn location is rude.I do not recommend doing business here, it might be a little cheaper but you get what you pay for - Carpet House right across the road will treat you much better!

co
Review №19

Check in on them.

Sh
Review №20

Great experience, Dawn was great to work with & helpful in selecting backsplash for kitchen.

Ry
Review №21

Great selection at a normal shop price.

Ca
Review №22

The staff at Auburn location is rude, incompetent and argumentative ... maybe why they’re not very busy every time I go in there.

Ra
Review №23

Knowledgeable sales & good products

Ro
Review №24

Great Store!

Ke
Review №25

Looking at Armstrong flooring

Information
10 Photos
25 Comments
4.4 Rating
  • Address:217 Grant Ave, Auburn, NY 13021, United States
  • Site:https://ttc1.net/
  • Phone:+1 315-567-4903
Categories
  • Carpet store
  • Flooring store
  • Tile store
Working hours
  • Monday:9:30AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–7PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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