If no stars was an option that is what I would pick. Order ahead takes 30+ minutes so unless you have time to waste wouldnt go here. AND after youve waited for 30 minutes for your order ahead theres a highly likely chance your drink will be terrible. Only go if you want to be disappointed. This store used to be better. They cant keep it together with what appears to be a full staff.

Love South College Starbucks!!! The staff always work so hard to make sure your coffee is perfect and they are always so nice. The best Starbucks ever!

Order pink drink with no strawberries, ticket states no berries, received with berries. Ordered caramel crunch cream based, ticket states cream based, received with coffee not cream. Has occurred on last two orders from this location.

Great service and good covid measures.

Love the protein boxes for quick munch.

Ordered 20 cups of milk but i was alergic and the staff didnt care

I wish I could remember the name of the barrista who helped guide me to this Starbucks just in time before they closed while on a road trip. He went above and beyond and Im grateful!

I have to say my mind is blown. I ordered a caramel macchiato. When I went to pick it up, i saw that he hadnt put the caramel on it. I asked about it and he TOLD ME IT DIDNT MATTER. He told me that a caramel macchiato is the same with or without the caramel! I was stunned. I literally had no words. I went to the girl at the counter and she politely also argued with me. So i said i wanted my money back and she didnt know how to do it. Mind you, no one was rude. This is clearly very bad management. I dont have all day, so i just grabbed the vanilla latte that is horrible and not at all what i wanted for $6. So another reason to remind myself never to go to Starbucks again.

Our last couple of visits to this starbucks location have been terrible. Our orders are never correct. Drinks are wrong or just taste terrible. And the breakfast sandwiches we order are never what they actually give us. Not going back to this starbucks.

Great group of people, and good coffee and tea.

Always loved this starbuxks! But recently my fiance had a horrible experience with picking up a mobile order for us! The girl kept trying to say he didnt place the order and called the manager to the window just for my fiance to show him the purchase info on the app. Now everytime I go she messes up my order on purpose. I order the strawberry refresher without any water or ice for a reason. ( My nerves for my senses were damaged in a car accident so therefore its hard for me to taste) So to the girl whom is trying to be rude and put water in my drink, thanks for making my drink completely useless to me and wasting my money! She was working on 11/05/21 at 9pm at the drive through!

These days the lines are very long, need to be fast in handling orders in drive-thru

Good people fast service. Just you some customers that think they can pack in front of the building while texting on their phone blocking traffic to parking and drive thru.

Service need a little work But the food is worth going back again

Very good at messing up orders. I specifically told them I didn’t want whip cream. The receipt even said “no whip” on my cup, yet they still gave me whip cream. When I said some to them about it, they just took some of it off and left some on there. I was very disappointed, what if I was allergic???

They’re good in messing up orders. No fault of the staff on shift. The load during busy hours is overwhelming for the employees on shift and management should take that into consideration. However if you do get an online order during peak hours be ready to be disappointed.

Friendly employees. They ask you what your name is when taking your order. I like coming to this Starbucks the best in Auburn because you miss the craziness of the traffic around the Auburn Mall

Very nice place, great service and lovely environment. I would go again for sure!

This is a little tucked-away Starbucks. Its nice having one on this end of town. The drive-thru moves pretty quick and they are super nice with customer service. Traffic can be a little dicey trying to get out of this place though especially if youre taking a left. Be careful!

Great and friendly Staff but you always have to wait so long for the coffee.

Clean, comfortable, everyone is friendly and wearing face mask as required! Great service.

Great coffee and nice employees.

I have used the South College Starbucks often but today, you lost my business permanently. You left customers for over 20 minutes in the drive thru, no acknowledgement that your closed. When waiting, a person walks out the back door taking trash out they say they are closed. When trying to speak to them, I said they should have said something to the six cars and customers outside their doors that they simply ignored. I mean they would not respond to you. Its Christmas Eve, and it soured my mood terribly and the fact you dont say Im sorry, grinch wishes to you. And my 100.00 a month I have been spending will go to Dunkin from now on.

My drink was missing some of the ingredients and I paid 10 dollars and some change for it, too watery not satisfied.

They fixed my drink almost the way I asked them too but they did a better job than most Starbucks.

This Starbucks is the slowest Starbucks I’ve ever been to. Even with order ahead I have waited 30 minutes for my coffee. They’re randomly closed some days and times and rarely have their mobile ordering available.

Good place and good service.

One of the friendliest, fastest, and cleanest Starbucks I have ever been to. I have never waited an outrageous amount of time to receive my drink, and never had an issue that wasn’t fixed immediately and with a smile. I usually go weekly and many of them remember my name, which is extremely rare for a place with so many customers. Love it

Such a happy staff! Thanks everyone!

Staff was unfriendly/rude. Never had that bad of experience at a Starbucks. Order was not complete and they seemed out out when I asked about the missing items.

I suggest you order an hour ahead. My order is never correct or ready on or near time. I ordered ahead, waited 20 minutes and got to the store but it still wasnt ready even though the app said it would be. The man called out the next few orders and mine was still not coming. I was late to work for waiting and still left without my drink. 🙄

Okay this Starbucks is incredible. Every time I go here, I truly feel cared for. They’re hospitality is impeccable and everyone who works here genuinely wants to serve you and make you feel loved. I highly recommend.

Nice customer service

They have amazing customer service. Even its a long line they are pretty quick, patient, and respectful. Not to mention my coffee and treats are always PERFECT

I have never waited for a coffee so long in my life. Last week, it took 40 minutes. I’m waiting right now, and I’ve been in the drive thru for 25 so far. This unbelievably the slowest Starbucks I’ve ever been to. It’s the closest to my home but I am reconsidering going to another local coffee shop from here on out because a girl got other things to do than sit in a drive thru.

One of the slowest Starbucks that I have ever been to. Dont go there if you are in a hurry. It took me 25 minutes in the drive- through.

Its Starbucks. Yall know what they have. But,...if youre stopping by the one off the interstate at Tiger Town, it really depends on who is making your drink. Some of the people couldnt make warm milk. Half of the time your drink will taste like water. No flavor. Ive had my latte be cold several times. If I see certain people making drinks, Ill walk right back out and go to the one in Auburn. If I knew the peoples names that dont care about their job, Id post them but, unfortunately I dont. If you just want coffee though, its always right. They cant mess that up.

Good place for coffee

What could have been an ordinary drive-thru experience was made extra special by Hanna’s outstanding customer service! She was nice, personable, and even made a point to learn our names. Thank you for the great start of our day, Hanna!

Super friendly staff! Really dont think its fair to charge extra for non dairy milk though. Its the same price if not cheaper at grocery stores.

Nice Starbucks and very friendly staff! Currently not able to sit inside, but can still go in to order

Happy this new location is near Ms. Sues Taxi on South College Street. This Starbucks is absolutely the best one in Auburn! They arent skimpy with the ingredients like ones Ive visited in other places.

Great for a quick pick me up. But also great for emptying your wallet

I go here too much to be honest! It has kind employees and fast service even when busy! The decor is lovely and there is ample seating indoors!

I came in around 11am on a Sunday and it was somewhat busy (almost nowhere to park). It took them a while to acknowledge me or say, Ill be right with you, when I was waiting in line for my order to be taken and I feel like I got a reduced amount of my drink (a simple tall coffee frappuccino) with my reusable cup... Other than those minor things, I got what I wanted and had no complaints about the quality of my drink.

Slow service but everyone was super friendly

Very good, quality service

This place is always busy but they have great service and are super nice to their customers. Clean tables are appreciated.

This place is great!y drink was melted and they redid it so fast! going back!

I love Starbucks, pretty much an every morning ritual; however, this particular store makes me anxious every time I visit, with their awkward conversation in the drive thru while holding you hostage at the order monitor to serve the person at the window. I dont know if this an attempt to make you feel like you are the only person being served or what the idea is behind it, but it seems most unproductive, and it is annoying for a person trying to thaw out. I dont go to Starbuck to tell about my day or what I do for a living, I just want the awesome coffee!

The service was slow, they were out of a few sandwiches, and my macchiato didnt have enough caramel in it. I did try something new...the bacon gouda was really good.

It was a pleasant visit. The staff was nice and the service was fast! I will be going back to this location really soon!!

I love this place.The caramel frapachino with soy milk and whip cream is out of this world.I also enjoy the special holiday drinks they have this time of year.Whether you dine in or carry out you will enjoy.This is a good pick me up stop for your holiday shopping.Watch for coupons and special offers at Target and other popular retailers.There is something for everyone including your children.They have coffee free drinks and snacks.

Nice quaint location where you can go and meet up with friends and family. Good atmosphere.

Awesome .. Seth in the drive-thru made my day 100x better! He was so kind while waiting for my drink- you could tell he really cared to listen/communicate, which is nice nowadays because no one seems to! U go, Seth .. keep killin it

Great service! Oh, they have great coffee too! :)

I called late at night for a Biology project and the person I talked to was VERY nice to let me ask him questions for 5 minutes. He gave me a lot of useful information.👍🏽

Great atmosphere. Small sitting place outside. Great service

Very good beverage, nice study atmosphere. 1st time was good.

Always get my order right and friendly service.

Wonderful customer service from evan :)

Starbucks wasnt too appealing to me at first since it was the cliched White girl social area. However my friend took me there and I got the Cinnamon Apple Spice thing. I love it.Also I study here since my friend works here.

Nice experience overall. The barista was very nice and helpful.

I asked for a venti cold brew with light ice. The barista decided to fill over 3/4 the cup up with water instead of adding more cold brew. If I wanted a water I would have just asked for it and I wouldn’t have had to pay for it...

This place is great. The atmosphere and service is exceptional.

For 6:30am on a Monday morning it was surprisingly slow which I felt would benefit us on our travels. I was wrong. Instead of good coffee and smiling faces we received a burnt flavored Caramel Macchiato and a cashier who felt the need to interrupt our order 3 times to say your total will be. Disappointing.

Jorge was awesome! So nice and informative!

Beautiful location ... delicious beverages ... friendly, efficient service.

Oh my god, the staff is so helpful. I believe that it is of the best Starbucks in Auburn.

Love their white choc mocha, its the best!!

Its such a nice place and the people is very nice. You can either read a newspaper or study while enjoying your coffee.

Coffee was delicious and so was the brownie which they heated up for me. Service was quick and friendly.

Some of the best costumer service through the drive-through I’ve ever had! Always so nice and helpful

Very slow staff. Waiting for more than 15 minutes in the drive thru and its not the first time this happens. Not coming back.

Probably the busiest Starbucks off campus in the area. Great service just a little slow and food was not cooked thoroughly.

Fast, only coffee around open early and late

Very friendly and fast service

Great every time at every location!

Friendly staff, very clean. More open feeling to the layout. Better then most Starbucks

Enjoyed our order

The starbucks in statesboro is awesome. They are very friendly. I recently acquired an allergy and had to stop drinking starbucks, but I went and told them what I use to get and they helped me to order something different that I would like and wouldnt cause me to break out in hives. I thought that was very nice of them. I would definitely recommend this location, and if you are unsure of what to order just ask and they will help.

Great coffee! Great drive thru service! Love it!

Awesome coffee, quick service, and even friendlier staff.

Very disappointed. Ive ordered a few drinks here and today I am actually upset. I ordered a grande carmel latte. I should emphasize the grande because although it came in a grande cup, it was filled like a tall! Seriously? Are you really trying to conserve your resources or what?! If Im going to pay an extra dollar or two, please fill it like I ordered it. I didnt know I was ordering a bag a chips.

Always peaceful and lovely place except some loquacious Korean old women.

One if my favorite starbucks. The staff is so friendly!

Busy place but great service

Excellent customer service!!! Took the time to make my daughter an incredible drink that she would like in addition to our power packed coffees!

I like this place!!Perks: Good place to study, friendly employees.Negatives: Parking is lousy, always crowded, finding a table or chair is a commodity.

Always a pleasant experience! Very clean cafe with a lot of outlets for long study sessions.

It made my rent go up but its a nice environment for work and studying.

What a way to start the day

Very very slow! Poor management, went through there with no one in line at the drive through. It took 10 mins for one cup of coffee due to only one person working! At 10 am? Then bc of the wait it caused a long line (all around the building) to start and then two people started working. Oh by the way I got the wrong coffee!

Never fail to have amazing and speedy service here.

They all SMELL GREAT!!

One of the cleanest Starbucks Ive visited. Great staff too.

Love it! Always great and ppl that work there are super helpful!

I am disappointed. I have been a Starbucks customer for years now, and I love Starbucks! But i am fed up with baristas not taking the time to shake up my drink. The last few times i’ve gotten iced matcha the powder had been all chunked up at the bottom because they don’t shake it before putting the ice in. You would think it would be basic knowledge that the powder doesn’t dissolve when the milk is cold. So please be a little considerate of the quality of your drinks, because it is not cheap.

Very fast and efficient service. Even on busy days.

If your black they give you free coffee and you can also get free bunt cakes if you call the barista racist. This place is great.