I have a 3 stone emerald cut diamond engagement ring. Somehow, I lost one of the diamonds. Jani has helped me to get the stone replaced. Shes been so friendly and helpful. She even brought my ring to me. I like to support local businesses, because they go above and beyond with their service.
Fabulous serviceI dropped off my Tag Heuer watch to have the battery replaced, they did a thorough inspection and it needed a major service. (it was scratched and really had been neglected) Well it came back much sooner than projected and all I can say is wow! my watch has been revived, rejuvenated, brought back to life! I am overjoyed. Thank you so much, I would definitely recommend.
This business is nothing short of amazing. They have been so helpful and they have the most friendly staff. We work with Ben and will be working with him for all our jewelry needs. It’s always great visiting Ware!
Got my wifes engagement ring here while we were both in grad school at Auburn, and still enjoy visiting with everybody when we visit. The signature jeweler in Auburn, and family owned for many years - you may even catch Ronnie Ware on a good day. Great for Tacori, Rolex, John Hardy, etc., down to Christmas ornaments and glassware.
Beautiful store and nice selection. Staff was very knowledgeable and friendly as well!
Met Lisa on my most recent visit to Auburn. I am in the market for a Rolex and she was the consumate professional, extremely knowledgeable, charming and polite. She educated me regarding the demand for these timepieces and wished me well even though she didnt have what I wanted at the time.Would definitely suggest a visit to Ware Jewelers if you are in the market for a Rolex and definitely ask for Lisa!
The staff at all of the Ware Jewelers locations make customer service their first priority. They take the time to get to know each customer personally which always has them coming back. They carry all of the great designers such as Rolex, David Yurman, John Hardy, Tag Heuer and more! I am blown away by how knowledgeable their staff is about diamonds, gemstones, and precious metals because they mostly all have extensive training and jewelry related degrees. I highly recommend any of their stores!
Literally the worst store on the planet. They lost my grandmothers pearl necklace clasp in the restringing of the pearls. It was the only piece of jewelry she ever gave me upon my high school graduation. They were brought back from the war by my grandfather and given to my grandmother. The clasp is what dated the pearls and proved their history. They also cut my best friends diamond setting to force in a diamond that didn’t fit into the ring, and shortly after, the diamond fell out... the list goes on and on. Plus their prices are ridiculous. Go to Solomon brothers in Atlanta before you trust these people with anything!!!!!!!! We are totally heartbroken over the pearls and wouldn’t want anyone else to ever experience that!
I have been doing business with Ronnie and Tina for 20 years. They have great merchandise and service. They are always so helpful. I would definitely recommend them to anyone.
McKee is absolutely wonderful and the biggest help I could have ever asked for. I go to her for all my gift needs. You wont be disappointed with her friendly, Grade A service. If youre looking for someone helpful, look no further. I will continue to be a Ware customer as long as McKee is employed there.
I had a very good experience at Ware today. Worth the trip over from Columbus. Justin fixed my watch while I waited and it looks great. Thanks and great job!
“My wife brought my watch in yesterday to your shop. I was impressed you were able to fix it and provide a new strap while she waited! It seems to be keeping perfect time now. I really appreciate your expertise and the prompt service.”
I live in Montgomery but while I was in Auburn I went by Wares to see if they could adjust the band on a Cartier watch I was wearing. Wares doesnt sell Cartier, but I know they sell and repair Rolexes so I felt confident in their ability to work on my Cartier. They did a quick and excellent job, of course. One of these days Im going to get one of their Auburn watches!
Jennifer helped me with my experience. I was looking for a new necklace for Christmas, and she helped me pick out a perfect one! The selection was amazing, and Im very glad I came to Wares. I cant wait to tell all of my friends and family to go to Wares!
We loved our experience at Ware Jewelers! Thank you so much for being so kind and helpful to us. Lisa Stevens was great and making us feel at ease and comfortable in our purchases and decisions.
I have bought all my wifes jewlery here even living in another state I always come back! Jo is the best at keeping me out of the dog house! They have the best prices and make sure everything is perfect!
Ware Jewelers is the only jewelry store I will shop at. Everyone is so nice and you get help as soon as you walk in the doors! They have the prettiest jewelry I have ever seen.
Amazing experience. Lisa is excellent and gives the best customer service. Have purchased numerous timepieces from her and will only go through her for future buys. If you are looking to get a Rolex or any other piece of fine jewelery do not hesitate to go see Lisa.
Went in with my Girlfriend this evening looking for engagement rings for her. Was served by Jennifer, her service was superb. And the selection was just as fantastic. Will definitely be purchasing my rings from Wares.
Friendly & helpful customer service. Beautiful jewelry. Ive been a loyal customer for over 30 years!! Love Ware Jewelers!! 😀
Wares has been, in my opinion, the top jewelry store in the southeast. When I need to shop for jewelry or for gifts I always shop there first. My mother never shopped anywhere else for wedding gifts.
Ware Jewelers is absolutely the best jewelers. I have tried several other jewelers since moving away from Auburn and I have never had the same level of service and quality. Now, I will only go to Wares for new items or repair or redesign of older items. I have learned my lesson. It doesnt pay to go anywhere else. Also, I wanted a custom piece made and the jewelers at Wares exceeded anything I could have ever imagined. They dont just create jewelry, they create memories. Thanks to Lisa Stevens who is absolutely amazing to work with and will do whatever it takes to make sure you find exactly the special piece you are looking for!
Very helpful and friendly staffs. Helped me adjust my watch strap (actually twice) and didnt charge me. Thank you!
I dropped my engagement ring off on Saturday to get resized and got it back Monday evening it looks amazing. Great price would definitely recommend ware jewelers to anyone.
Tina and Ronnie helped us find exactly what we wanted, and their customer service is unmatched! Thank you for making our experience so great!
Always helpful. Always kind! Great inventory!!! I use their lawaway service every year and start my Christmas shopping early!
I love shopping at Wares! The customer service is excellent and I can trust their expertise to help me pick the perfect gift for those special occasions!
Ben was so very helpful, I never felt rushed and he was extremely knowledgeable and professional. I would highly recommend Ware Jewelers for your next purchase.
Beautiful downtown Auburn Store, knowledgeable and friendly staff. Jennifer Chastain was such a tremendous help with our experience at Ware!
While i was shopping for an engagement ring, not only they didnt think my business was not important enough, but they didnt get back to me on the matter. I was promised theyd bring in more stones for me to look at, and even after i emailed the person who helped me, i go no answer. Not a very smart way to do things. Ill never be buying anything from them for the rest of my life. And will strongly advice against it.
Betsi is a true gem to work with!!!
Great service!
Love Wares