Mark was very responsive and friendly. Showed up on time and fixed our problem very quickly. Would definitely recommend.
Came the day after we called and on time. Mark finished removing our old door opener and installing the new one in less than 2 hours. The opener is much nicer and quieter than our old screw drive. Very satisfied!!
Mark is simply one of the best service professionals in any industry. I wish there were more people like him when I need them. He responds quickly. Finds time that works for me and does a thorough job. I have had several garage door and opener repair issues and Mark has come through every time with extremely fast service. Uplift Garage is lucky to have Mark on its team and so am I.
Awesome response time, customer service, price and quality of work. Mark was great and very professional!
Efficient from beginning to end!!Quick to respond and schedule, updates via text, so professional & reliable.Now if only they could do ALL my home repairs!Thanks Mark!
Mark was very responsive and the work was done professionally! Would recommend to anyone!
Mark was quick to respond. I would highly recommend.
Great service! Mark quickly took care of my garage door issues. Very professional and helpful.
Friendly, prompt and professional service and pricing was very fair! Will use again.
Mark and his crew were on time, knowledgeable, and honest. I would definitely recommend Uplift Garage for garage door service and replacement.
Excellent service and follow up. Mark is a true professional providing great Customer and Professional services
Wonderful local garage door company, already passed their reference to my daughter and son-in-law . Great service.
Mark did an excellent job. Was especially impressed that he actually showed up when he said he would and communicated via text each time he was on his way.
Shout out and huge Thanks for Mark from Uplift Garage for coming out in subzero temps within a day to fix our door. We appreciated his prompt service. He was knowledgeable, honest, informative and fixed our problem in no time for a beyond reasonable price. We highly recommend him!
Mark graciously came to fix my garage door on a Sunday. He assessed the issue and resolved it quickly. Was very professional and personable.
Other than the up charge on the service charge to $125 or the mis-calculation of the 25% off service charge which amounted to $31.25 not $25, service was good. Cables replaced and garage door is functional. Thank you!
Mark not only did a great job but he was kind and very helpful during a very cold and snowy winter. We would highly recommend his service.
Professional, reasonable and fast. Thank you Uplift!
Great, friendly service. Very prompt too!
On time and done quickly and professionally
We had a good experience with Aladdin Doors. Great communication via their email system, confirming appointment times and letting us know the tech was on his way. We wanted a new weatherstrip along the bottom of our garage door and needed a new spring as well, our old one was broken. The new spring doesnt look as heavy-duty as the old one, but it comes with a warranty on parts and labor. Perhaps they just dont make things like they used to. According to their website its rated for 10,000 cycles. That may be enough to get us to our next garage door which is already 25 years old. Estimates are verbal (over the phone and/or by the tech) so make sure you have a correct understanding and write them down. Although we were receiving two services (weatherstrip and spring), there was only one service charge in addition to the parts charges, which was good. Kris, our tech, was friendly and knowledgeable.
Mark was great!
Mark B was friendly, fast and efficient! We got quick service and they notified us when he was on his way and provided a picture so we knew who to expect. Very fair price would definitely recommend.
Mark did a great job took one look at the door could tell the spring was broken and gave me the two options. Didnt try pushing one over the other and didnt try to sell me other services I didnt need. Replaced the spring and was done in less than an hour. Great work.
Mark was professional and efficient. Same day appointment and my garage door works great again! Highly recommend.
Mark B. was awesome. Mark contacted me ahead of time to let me know he was on his way, and was super nice and professional. Mark installed the springs in no time and did an inspection on the garage door opener and lubed the bearings and the hinges on the door. Works great and super quiet now. Thanks, Mark!
Very professional and fast!
My garage door wouldnt close behind me this morning...walking back into the garage, I could see that there was a problem, but was unsure of how to fix it myself. Fortunately, my Google search for help led me to Aladdin Doors, and Mark. He immediately responded to my inquiry, and was able to schedule a service appointment that same afternoon! Mark quickly installed a new door bracket, and my door is as good as new! He was very pleasant and knowledgeable...would highly recommend. Thank you, Mark!
We needed a garage door replacement unfortunately due to a drunk driver crashing into our home. Mark arrived at our home to give us an estimate. After learning of our unique situation, he offered to stay after performing the estimate and help us adjust our broken garage door in efforts to remove our vehicle that we hadnt been able to utilize for over a week. He was successful!Needless to say we had a fantastic experience with Aladdin Doors. Mark was very professional and quick to respond. We LOVE our new door! If you are looking for a company that is efficient and performs quality work, I would highly recommend Mark with Aladdin Doors!!
They were extremely easy to work with. We called them at 9 PM which is when we discovered the spring had broken and they were at our house by 11:30 AM the next day. Mark B. was the tech and he was friendly and answered all of my questions to ensure we purchased the correct part for our needs. I would recommend them.
We can strongly recommend Mark and Aladdin Doors of Kane County. We are a townhome community with a large number of wood carriage style garage doors. The bottom panels were in various stages of disrepair and we talked with many garage door companies, carpenters and painters all who indicated the only solution was to replace the entire door. Mark immediately agreed the doors could be repaired and worked with the original door manufacturer to source the needed panels and parts. This not only preserved our garage doors, but also resulted in significant savings. The result exceeded our expectations.
Mark came out assessed our current 30 year old epuipment and shared what my options were. He was extremely professional, explained my options and when we went with a new system he was prepared and complete the install in a timely matter. Would recommend him and Aladdin anytime. Thanks! We love our new opener.
Everything was perfect, thank you for helping my grandparents
Kris was great! Came quickly when our door wouldn’t open & identified issue and was able to fix it within 30 minutes. Appreciate the quick & friendly service!
Mark was great at fitting our door problem into his busy schedule and arrived on time and fixed the broken springs. Great service.
Aladdin Doors and especially Mark Brolley, who installed both doors, were awesome to work with. Courteous, on time and very professional. We originally shopped around and had trouble getting any one to quote the project. When I called Aladdin, Mark was there the same day and our beautiful new doors were installed with new openers within a week. I could not be happier.
Mark was very pleasant arriving on-time for the appointment. Texted me first to let me know he was coming. Put the door in by himself and the door looks Great! Will definitely refer people to him with their garage door issues
Mark did a great job. He adjusted our opener so it worked properly and lubricated the door and springs so it was quiet as possible. It is great to work with Mark.
Mark was our installer and he was great. He was prompt, personable and extremely professional. I cannot say enough about the great quality of his installation work and enthusiastically recommend Aladdin for garage door work.
Excellent service, prompt arrival, provided detailed information and would highly recommend to anyone looking for a new garage door!
Mark is a great guy and does fantastic work. Very professional and friendly with fair pricing. Would recommend to anyone!
Mark B. from Aladdin didn’t excellent job today repairing my garage door quickly efficiently! Now the garage door opens smooth and quiet. Aladdin sent Mark within an hour of calling and then they notify me via text when he was coming. They also send a picture of who I would expect to be at my door. Great service!
Amazingly fast and professional. Its hard to find good techs that have great personalities to make you feel comfortable while they work at your home. Mark goes above and beyond to get the job done right and made us feel assured immediately that we were in good hands. I will recommend him to everyone and anyone! Thanks for your help on my garage door!
Mark did a great job on extremely short notice for us. We ended up scheduling him to come back to do some additional work for us since he was able to get our emergency taken care of the same day which was a big help. Now, we have 4 functional garage doors where before we barely had 2, and weve got new equipment with new technology that will allow us to be more compatible with less hassle. This is the second (or second through fifth, if were counting the number of doors theyve fixed for us) time weve used their services, and I see no reason to ever look anywhere else. Extremely satisfied.
The spring on my garage door broke one night last week. Mark was able to schedule me the day after the next. He replaced the spring quickly with one with a lifetime warranty and everything works great now. He is knowledgeable, honest, and has a good sense of humor.
We had a new garage door in stalled by Mark B. He did an excellent job. We really like to new door. We HIGHLY recommend Aladdin Doors and Mark B.job well done..
Everyone I talked with at Aladdin doors was very kind. I received a text message with a 2 hour window of their arrival time along with a picture of the repairman coming! Made me feel a lot safer with my kids in the house too! Mark B. Was very knowledgeable...asked questions as well as answering mine. Would definitely recommend them to anyone needing garage door repairs!!!
Mark Brolley is “the real deal” with garage door systems and services. He has a very friendly personality, a “can do” attitude, and is an expert in installing and maintaining garage door systems. His prices are very competitive and provide excellent value to me as a homeowner. The bottom line is that the my garage door operation is worry-free because of Uplift Garage. I highly recommend this business.
Mark B. did a great job. Beautiful new door. Thank you!
Arrived on time. Did great work. Reasonable bill. What more would you ask for.
Excellent and prompt service at a very reasonable price. I would highly recommend Aladdin to my friends and family.
Did an awesome job, love it!!! Mark turned my normal garage door into a one of a kind door really something cool
Mark is GREAT! Very knowledgeable and worked great around my busy schedule. I’d call him again in a heartbeat to service my garage doors.
My experience with this company was exceptional! Mark truly listened to what I wanted and actually translated into what I needed. Ive been so pleased with the timely fashion and quality of work completion of my door! Forever a loyal customer
Mark was great - knowledgeable and professional. He took care of the known issue quickly and addressed some additional minor concerns I had about maintenance.Highly recommended.
We had a spring replaced several years ago and the company that put it in did a spring that was smaller than specified for our door. Fast forward I noticed a crinkle in one of the door panels and called Mark from Aladdin doors of Kane County to look at it. Turns out that the smaller spring caused the door panel to buckle. Mark installed the proper spring that also has a lifetime warranty and installed a new garage door. Since then we havent had any issues with our door and have been very happy with everything Mark did for us. We have recommended him to all our friends and family.
Mark was wonderful! Very informative, knowledgeable, honest and courteous. He arrived during the scheduled time - I informed Mark of the problem and how it occurred. He immediately started working on the door and in no - time he had fixed the garage door. He even informed me of the age of the unit that I have and the life expectancy.
Mark was right on time, very professional, knows exactly how to fix garage doors.... excellent job!!!
Mark was polite, friendly and just a nice person with a sense of humor. He’s also knowledgeable and efficient. He fixed our garage door this time but later this year we will ask him to help us replace the door. I recommend him highly.
Mark was very quick to respond to the call and come out to make the immediate repairs needed. He went through every very carefully.
Mark, did the job and the price was reasonable. Im grateful for his work!
If you are looking for professional work, done right and at a fair price....call Mark at Aladdin. You wont be disappointed. He has done two different projects for us and both came out above expectation. Would not hesitate to hire him again.
Mark did an excellent job. Installed new springs in no time. Very pleasant and knowledgeable. Thank you!
Mark was prompt and helpful in determining our garage door issue. He presented options for repair and talked through advantages of each. I appreciate his thoroughness in helping me understand the choices. Highly recommend Aladdin Doors of Kane!
This is the 2nd time we have had Mark come out to the house. He is punctual and does a great Job. The company is very fairly priced, I have always felt like I was getting a fair deal. I would highly recommend them to anyone needing work on their garage door.Make sure you ask for Mark!
Mark pulled through for me on a previous issue that I had with my garage door and I did not hesitate to call him again. He managed to come in a timely manner to fix my latest dilemma. Great job.
Mark was very clear on what needed to be fixed. He gave me a history on my garage door opener how long it could last. Gave me an Estimate of what a new spring would cost and options on the prices of new springs and the warrantee that went with them. I was extremely pleased. I intend on passing on Aladdin’s business card to my neighbors.I really appreciated being notified ahead of time that a service person was on their way. I think it’s a great idea that you include the person’s picture so I know who is standing at my door. Thank you
Mark was fantastic. I dont know how he has a 4.9 rating. Should be 5 starts!
Mark has helped several of my friends repairing their garage doors. He was on time, very personable and informative. One only needed a simple repair. The other wanted to improve the whole look of the front of their house. Thanks, Mark.
Ive had Mark out to the house twice now to fix my garage door and both times Ive been more than pleased with his professionalism, punctuality, knowledge, and genuine desire to make sure his customer is taken care of. If I have any issues in the future Mark will be the only guy I want deal with, hes the best! (To the extent that I never write reviews but I felt I had to after the service he provided)
Mark arrived on time and installed the new garage door spring seemingly in no time at all.He was very efficient and I was very pleased with his work.
An overall excellent experience. Technician, Mark, arrived well within the two hour parameter I was given and was extremely courteous, knowledgeable and professional. It was truly a pleasure doing business with him!
My garage door wouldnt stay down and was VERY noisy. Mark came well within the stated time and was able to fix everything in short order. Ill certainly keep the name and phone number handy and now my neighbor is going to have him service her garage door, too.
The repairman was professional and very informative. He promptly came to our door at the specified time. Our garage door was fixed quickly. We would highly recommend this business to other neighbors, which we already have.
Mark was fantastic, very professional and did a great job explaining the questions I had. I recommend Aladdin doors and especially Mark for anybody who needs any kind of work done on their garage doors!
Done a great job, very professional and kind. He arrived right on time and gave advise what parts need to be done which is very helpful for us as a homeowner.Lastly not that expensive, thank you again guys.
My garage door was stuck open. They were here very fast to fix everything up! Very knowledgeable and honest with what I did and didnt need to repair. I definitely recommend them!
Very friendly & knowledgeable tech that provided same day service in the scheduled time window! I also really appreciated that I received a text msg that included Marks picture about 30 min before he arrived, letting me know he was on his way. Thanks for fixing my door sensor, Mark!
Arrived on time, explained everything clearly and went straight to work. It took him maybe 30-45 minutes to replace 2 springs. Super pleased with Aladdin Door services! Would recommend!!
I needed my garage door replaced due to my neighbor backing into my van and my garage. Needless to say I was very upset and when Mark got there he was very very nice was able to get me a quote within an hour or so and the price was very reasonable. Also he got to my house a few days later installed it quickly and just did a great job. I would highly recommend this this company and would certainly call them again if I needed additional doors.
Mark is extremely professional and a garage door expert. Hes helped me several times. He also installed wifi tech that allows me to check my garage door (and open it) from my iPhone. Its awesome. Thanks Mark. I wouldnt even consider calling any other garage door company, for sure!
One morning while having coffee I heard a big boom! Come to realize my spring broke on my garage door so I called Mark and he was able to come out to my house that day and replace the spring. Very professional and fast. I refer him to all my friends and family!
It was evident that Mark is very knowledgeable on all garage door issues and gets the job done efficiently and effectively. Also, Communication from the beginning phone call to Marks arrival was top notch.
Kris was great. He was very punctual and got the job done correctly. He was knowledgeable and answered all my questions. I would use these guys again.
Would highly recommend and would definitely use them again. Our technician Mark, was very professional, polite, and arrived on time. Prices were very reasonable and we could not be any happier with the result. Our garage door operates as it should now. Thank you Aladdin Doors!!!
Saw a truck by work and called for an estimate for a new garage door and it was a great experience from the start! Mark came out for an estimate and was through and honest. Didnt push anything only recommended what door to get. Came the following week to install and did a fantastic job! I highly recommend Mark and Aladdin Doors of Kane County. Extremely reasonable as well!
This is the 2nd time we have used this company. Very pleased with service, price for fixing the spring on the garage door and the service tech Kris Minyard was very pleasant and knowledgeable of his job. I highly recommend this company for all your garage needs! Thank you!
Aladdin replaced two single-bay garage doors that were 36 years old and installed a new opener. Everything was done as expected, the doors look and operate great. The service was professional, responsive, and prompt. We could not have had a better experience. We highly recommend this company and their products.
Aladdin did a fantastic job replacing 2 torsion springs and the rubber seal on my garage door. Very fast, friendly, and quality service! We are happy to have our garage door back. Thanks again!
I had a 9:30am appointment on Fri. March 11, 2016. Mark, my technician, was professional, prompt, efficient, educational, very congenital and neat in his appearance. The charge for my repair was very reasonable. If I need garage door service in the future, I will definitely call Aladdin and I hope to be fortunate enough to see Mark again. I will refer Aladdin to my family and friends.
Great experience with the company. They sent Mark out to repair the garage door within 2 hours. Mark was professional and courteous, I would definitely recommend them!
This is the second time Mark has had to come out and fix my garage door. I cannot speak more highly of his work. Aladdin doors of kane county will be my first call when its time to replace this door (it can only handle kids leaving bikes in its way for so long) . This company has integrity and affordable prices for amazing and FAST service. Thanks again.*One suggestion. Look into having a tip feature while paying with a credit card. I would have loved to give one but sadly had no cash.
Excellent service. Showed up ten minutes into one-hour window and promptly got to work. Everything was explained clearly and there were no surprises (other than what a pleasure doing business was). Hopefully we wont need any garage door repairs anytime soon, but if we do well definitely be calling Aladdin Doors of Kane County again.
Mark B was great. He was professional and very helpful. I will always use Aladdin doors and will request Mark B in the future. Thanks!
Aladdin Garage Doors is very professional and courteous. Mark is a grade A professional and did a great job fixing our garage door. Very happy customer.
Mark is great to work with. He quickly diagnoses the issue and addresses it. If you need to replace a spring, go with the high cycle one, its definitely worth the extra $.
Absolutely the nicest person and good at his job. Thanks for fixing our problem. I will call again if we need help again. Thanks
Prompt service. Mark was very polite and efficient. Our second experience with Aladdin Doors. They have become our go to company for garage door issues. If I had to ding them for something it would be that they didnt alert us to the $ off coupons available on the internet.
Mark was on time, super efficient and friendly. He explained everything and oiled all the workings. He cleaned up all the old parts and was done with the job super quick.
Outstanding service. Explained everything and fixed the opener perfectly.