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Mile High Harley-Davidson
16565 E 33rd Dr, Aurora, CO 80011, United States
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Mile High Harley-Davidson
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jo
Review №1

I worked with Jaime and V! Coolest experience with all these guys. The financing took only 20 minutes with Joe. The whole process was seamless. We’ll be back in February for another!Cheers guys, thanks for making it fun

He
Review №2

The purchase process is like the wedding and the ongoing services are like the marriage. Mile High Harley knocked it out of the park on both accounts. I bought my 2021 Royal Enfield Himalayan at the beginning of July, Brendan and the sales manager went above and beyond. The bike I wanted was fresh out of the crate and they completed it while I signed the paperwork. Unfortunately, my bike has had some recent issues (no fault of Harley) and I brought it in for service. Jerrys customer service is amazing!!! I appreciate his honest communication. I am also very, very happy that they have a RE trained mechanic for service. I have complete confidence with the entire team at Mile High Harley.

Ga
Review №3

Great experience. My salesperson, Greg was very easy to work with. The finance manager was also easy to work with and they got me (I believe) a good deal on the bike I wanted. Really a stress free buying experience. Thanks!

Ad
Review №4

Staff was super friendly. Told them I was new to the area when buying a motorcycle cover and the guy working the parts counter gave me quite a few suggestions on ride options and sites to see. Great experience

Gr
Review №5

Great customer service. I visited from out of state and I had an issue with my bike and the service department helped me out very quickly. The merchandise people were great too very helpful finding a jacket. Only thing is prices are too high but thats Harley for you. Id come back though

Mi
Review №6

Great place, quality merchandise at fair price, will be back next year

Sp
Review №7

Hands down the best experience Ive ever had at a dealership! Salesman where amazing! Greg Young deserves a recognition for being down to earth and knowledgeable! Will always come back to mile high harley...

Ni
Review №8

I needed to get my bike in for a brake issue and tires. Matt and the service dept. were able to get me in on short notice and get me taken care of. I originally was taking my bike in for service where I bought it. But they seem too busy. Took 3 days to call me back. This is the place to go.

ri
Review №9

Super place they had a mini concert nice motorcycles stunts on Street very cool

jo
Review №10

The parts department is very helpful. The price s are good for genuine harley partsHad my 2017 dyno tuned and bike runs better than ever.

Ri
Review №11

My wife and I visited Mile High Harley-Davidson this Monday. We where traveling from St. Louis thru Denver Colorado to ride in the beautiful mountains. We had a rear tire that had a slow leak and therefore dangerous to ride on. Though I was informed that they did have the capability to fix my tire, they would not be cause my bike was older than 2005. I strongly recommend not doing business with a company that does not look out for the safety of riders!!!

No
Review №12

Awesome experience! Shop wherever you want, but buy from these folks! Amazing service also!

Aa
Review №13

Had a great experience here. Picked up a new FXLRS. Venise, the saleswoman was very helpful and friendly. 2nd bike purchased here because of selection and a fun atmosphere.

Am
Review №14

The people here are great!! Visit V if youre looking to get a bike, shes super helpful.

Ma
Review №15

If I could give a 0 I would. Before I go into detail let me just start by saying save your time and money and go to any harley but here. If they have the bike you want. The other harley can get it for you.I have purchased 4 harleys from 4 different locations in the course of 10 years so I am well aware of the sales technique harley uses. When I get there Greg greeted me and showed me to the back to my bike. Of course with no price tags and no information. It is not a used bike btw. I told him upfront I would pay over MSRP however I would not be lied to or haggled. Right away they were asking well over any other dealer and pretty much went back and forth with me (arguing might I add) about the price. The old smoke and mirrors. I would not sign any paperwork as they started to put me to each department as if I had signed. I spent hours just to see that the paperwork was incorrect of course and they added several fees that were not discussed. I of course questioned them and was told this is how it was. I chose to still buy the bike unfortunately due to it being a rare color that I was not willing to wait for. I left very unhappy and they knew. The unprofessionalism I endured was amazing not to mention the lack of customer service. I contacted the store and asked for some advice for the seat seeing if they would improve with the bike already being sold. Lets just say the answer to that curiosity is no. I gave a survey and it asked if I would like to be contacted by the manager to discuss. SURPRISE I did not get any call of a sort.I promise you. If you are a female and they feel they can get over on you they will. Unfortunately for them I have a wide circle of Harley riding friends and have made sure to share this experience. I will continue to put words of warning out to anyone considering. Do yourself a favor and go to Avalanche or any surrounding store. You will get way better service.P.S the girls in the clothing department were amazing!

Jo
Review №16

Experience was by far the best Ive ever had at any dealership. Straight forward. No sales tactics. Just honest service.

Br
Review №17

I stopped by just to see what they had in stock. V met me at the door and was incredible. I never felt pressured to buy anything. In fact, I immediately felt like I was part of the team. I left that day feeling great. V texted me a week later saying they had the bike in stock that I was looking for. I stopped by, gave it a test ride, and purchased the bike that day. From the second I walked in the door, V and the team at Mile High H-D were amazing. They have a customer for life in me. I can’t recommend them highly enough.

Da
Review №18

The Mile High Harley Davidson crew made me feel welcome and appreciated. As it should be, the experience of buying a motorcycle from them was fun and smooth. No high-pressure sales tactics.

Bl
Review №19

I cant say enough how great this dealership is. Every time I have been in here they have been nothing short of amazing even though I havent bought a bike from them. I can only imagine that if this is the way that they take care of a random someone that if you bought a bike from them it would be a first class experience. They have one of the best staffs of any dealership (motorcycle or automotive) I have ever stepped foot in. Jamie was especially great. She took the time on a Saturday night when they were getting ready to close to show me a bike and take me for a test ride. Afterwards her and the Sales Manager Daniel sat and talked with my wife and I for a while about the bike. Never once were they pushy, and they answered every question that I had. I didnt buy the bike as I found a crazy deal on another bike. But I almost decided to skip the other bike purely because of the customer experience I had with Jamie and Daniel. If your reading this Mile High, you need to make sure that you hold on to those two. They are the golden standard in customer service and probably deserve raises ;)

Wi
Review №20

Of course only the best

Ch
Review №21

Awesome location. Excellent staff. Highly recommend

Ma
Review №22

Great place. Andy in service went above expectations and went the extra mile to get my problems resolved on my 2019 Roadglide Special. Another dealer said it was a Compensator problem and was normal. But Andy and his guys dug up the problem. Missing teeth on my drive belt!!! Awesome job guys thanks a million for getting my wife and me back on the road again.

Ma
Review №23

Great staff and fun place to get your harley-davidson gear.. If you are looking for a motorcycle, this is the place to go!

To
Review №24

The dealership sales and service personnel are very good. They all want to please and find the proper way to answer ever question.

An
Review №25

Did my Motorcycle classes here and loved the experience. Dave is one hell of a teacher / riding coach.

Dr
Review №26

I stopped in to get some gear to clean my bike. Everything was in stock and I was able to find things easily.

ja
Review №27

This place is to me, what Disneyland is to a kid. Daniel and his colleagues are cool folks. Whole process was smooth, but watch out for the dude from Philly hes got quick hands, check for your wallets after you leave his office. He he, I guess hes alright as well.

Ed
Review №28

Liz was amazing! I was able to exchange my items with no problems, got great recommendations and great deals, thank you!

Mr
Review №29

Truly the best Harley davidson in Colorado....they care about their customers to the tee and will do what they can to make things work to benefit your life style....Totally recommend the entire crew here....From the bottom to the top...

Ma
Review №30

Dont take my word for what i said about MILE HIGH HARLEY-DAVIDSON, Go there your self and then tell me JUST HOW RIGHT I REALLY AM. Mac McGee.

ke
Review №31

Mile High Harley is amazing! The service department is exactly what you’d like to expect from Harley.Andy is incredibly helpful and honest. He provided promotions, and sold me a new tire and brake pads. Serviced my sporty promptly, never changing his word, and keeping to the prices quoted. Quality work.That along with Conner’s friendliness, professionalism, and attention to safety. They have a lifelong customer.You pay for a Harley-Davidson guarantee, and with their service it’s money well spent.I will go out of my way to avoid other Harley shops,Because I shop Mile High Harley-Davidson!Kenny

Th
Review №32

Nice store customer service is good and friendly

Ad
Review №33

100% satisfied with my purchase and the process of buying my first Harley. Matt was a pleasure to work with, him and the guys diligently worked with the banks to get me the best payments and deal I could get. Jeff was a pleasure to work with in finances and all the ladies and guys in sales and service.Owning my first Harley was and is a monumental point in my life. I am so pleased to have had such a great experience and I will definitely be coming back in for my next purchases and anything for my Harley needs! I see a jacket in my future!! Ill see you guys soon. And fyi.... the band, fundraisers, food and hospitality this past Saturday was badass! Keep on riding with Mile High Harley In Aurora!!!

ni
Review №34

This store is so much better than mine down in Albuquerque. I just dont like Denver as a city.

An
Review №35

They work hard to get you what you want and need. Brendan was great at assisting our family and making everyone feel welcomed

Br
Review №36

I went to the Mile High dealership and was assisted by Greg Young who was very helpful and made everything super simple. I highly recommended him to anyone that is looking for a motorcycle.

Ge
Review №37

A great girl working there forgot her name to many beers

Ke
Review №38

I bought my first motorcycle here. The team was super friendly and helpful. They made me feel like I was joining their family, not just making a purchase. The buying process was fast and easy, and I left completely satisfied with my purchase. I will always remember this special experience.

Le
Review №39

Love everything about this store, excellent customer service as well. 5 stars truly deserved.

ro
Review №40

The crew at Mile high Harley make everything happen to your satisfaction👍

Er
Review №41

Love love love Mile High. The store is awesome. Visit it every time Im in Denver!!

Ra
Review №42

I was stranded. I limp over in 2nd gear worked me right in and got up and running. I cant recommend them high enough. Thanks Andy

Ro
Review №43

This is a great dealership. Answered all my questions and were totally ready to close a deal on a new bike.

Br
Review №44

Great salesmanship. Tons of new stock feels like family

Ad
Review №45

With every visit just gets better and better people that are great friendly very helpful I mostly go there to get parts for my scoot theyve also worked on my scooter I get an excellent service department thanks. All yall at Mile High Harley appreciate you guys

Lu
Review №46

Great customer service. The clothes selection was awesome

J.
Review №47

Very helpful staff, large store, good selection.

S.
Review №48

I went for the bikini bikewash the girls did a great job

Ke
Review №49

Since I began a seventy-five hundred dollar project with Mile High last year they had my bike for a total of over four months, they dropped it, they returned it to me with no brakes, they destroyed my seat and because of parts installed there falling off I crashed on the off ramp of the 225. I brought my bike in because it was smoking, its still smoking. They are refusing to even finish fixing the stuff they broke.It ran almost the whole day I brought it home although my running lights were out. When I called them about its present condition I was told they now had a policy about not working on custom bikes and stopped returning my messages.

ke
Review №50

Traveling thru and got a quick oil change

Mi
Review №51

Friendly and helpful staff. Great selection of items in motor clothes. Those ladies are wonderful, cheerful, smiley, and a small cheer squad for us ladies looking at all the products!Bathroom is clean. And that tall handsome guy who works in finance.... hes the best!

Ke
Review №52

My mother and I drove 3.5 hours to purchase a bike for my dad for Father’s Day.. We firstly went to the Avalanche Harley Davidson and unfortunately, we got horrible customer service and tons of lies thrown our way... Although, we were still keeping an open mind that not all of the shops were like that one and boy were we right!! We had an absolutely amazing experience with Brendan, he treated us with the utmost respect! Not only did he respect us and what we were looking for, he was also honest and upfront with prices and all “hidden fees.” Brendan did not push any sales or products we did not want onto us either. He worked with us on the prices we were comfortable with and that was definitely a first for us in regards to dealerships! He also offered us something to drink and truly made us feel like home; my family of six and I have all purchased many vehicles throughout our life time and NEVER have we gotten an exceptional service such as the one Brendan gave us!! If you are looking for someone to listen, care, and frankly, not “beat around the bush,” I highly recommend seeing Brendan!! Save yourself a trip to any other shop around the Denver area and go see him! I promise you it’s 100% worth the drive!! Thank you again Brendan, we will be telling all of our fellow bike friends about your incredible service!!

Ra
Review №53

Mile High HD in Aurora is an awesome dealership. I would highly recommend this particular dealership if you are in the market for a new bike

Sh
Review №54

They were absolutely awesome! Very helpful in making sure your questions are answered and that you find what you are looking for!

Th
Review №55

Great store: a huge amount of inventory and charming salesmen. Rentals - through Eagle Rider - were faultless. I rented a brand new jet black Street Glide for 1200 miles over 4 days in the Rockies and had the most brilliant time. I would recommend both Mike High Harley and Eagle Rider in store rentals 100pct and thank you Brian and team

Su
Review №56

Best customer service! If they had a higher rating I would give them one. I bought a used bike there . Amazing Dyna Low by the way. It had a fork seal blow out. When I took it in I knew that I bought it As Is but asked if there was anything they could do to help me out . Their sales manager Chris was amazing not only did they fix the blown fork seal they also replaced the other one. I am blown away by their customer service. I have bought many bikes over the years and have never seen this at an Harley davidson dealership. Thank you ! You guys ROCK!

Da
Review №57

Greg went out of his way to help me with this purchase. Great guy!

No
Review №58

This was a fun trip. We always have to stop by a Harley shop when we pass thru everywhere, even-thou we dont own a Harley. This is a beautiful shop, well worth making the stop for a little shopping. Very friendly employees, it was a great time. Thank you....

qu
Review №59

They made the impossible possible for that I will forever be grateful the whole staff was beyond helpful and amazing you feel as if you are at home THANK YOU Mile High Harley Davidson

tj
Review №60

Great place friendly workers

Pu
Review №61

Very helpful and knowledgeable staff, we will buy from them again!

Sc
Review №62

Went to buy gloves for cold weather. I was greated at the door, the young ladies in clothing were very nice and helpful. Bought a pair of gloves for this weekends ride....looking forward to trying them out.

Aa
Review №63

This is a great location. The ladies that staff the clothing dept. are always extremely helpful and very nice. Many shops bum rush you at the door like your a t-bone that wandered into a hyena enclosure at the zoo. I have not had that experience once at this location. They always have inventory and if they dont theyll order you anything you particularly need and call you the day it comes in. I hate that they close their doors on Sunday but thats not going to be held against them. I have absolutely zero complaints about Mile High in Aurora. Keep up the good work!

Le
Review №64

I can’t say enough of about how good of a job Mike and everyone did for me. I submitted my app online, got a phone call asking me which bike I wanted (which I already knew). They had it in stock and I was down within two hours riding it away. Everybody did such a wonderful job from selling me the bike to killer financing to introducing me to parts and the service department. Ive been back a few times to buy parts and accessories and Cora in the accessories department spent a bunch of time getting me exactly what I wanted. She is awesome! And I’m not kidding. I would rate this place at 10 with zero exaggeration.

Jo
Review №65

This is a great dealership to purchase from. I shopped on a snowy day and they picked up my trade in and delivered my new bike right to my house!

Ma
Review №66

Karla was so helpful while I looking for some shirts to bring back home after my vacation! She brought the Iowa Nice all the way to Colorado with her! Not only did we get shirts, but there was free burgers and drinks outside! Best Harley location I’ve visited!

Ja
Review №67

Show room staff was friendly. That being said Glen in sales is what you would expect from a used car sales person. Rude and wasted my time trying to sell extras I did not desire nor did I ask for. By the way paid in cash. Service department is about as competent. Took bike in for first service and was never notified when it was done. Devil is in the details and MHHD failed. Buy from anyone else.

Gr
Review №68

I was on vacation when my drive belt broke. Mile High was reasonably hauled my bike to their dealership and worked me in early on their busy service schedule to get me back on the road. Thank you very much! Fyi, a different local dealer was less than helpful.

Da
Review №69

I Love this place. Is like heaven

Jo
Review №70

Great place.

Ja
Review №71

Helpful employees great service

Er
Review №72

Very sweet staff. Nice selection of harley attire, accessories, and bikes.

Sh
Review №73

The dealership was great. They had all the colors available for the Livewire. The test ride was decent and even allowed some highway time to get a feel for the difference in acceleration of the Livewire, which is significantly different to your standard Harley. The crew was welcoming and friendly.

Am
Review №74

Any Harley Dealership I have been to is always so nice and welcoming. But, this one takes the cake! Greeted instantly, showed around....and promptly took care of us! When we left the same man that greeted us came out and asked about our bike....it was just a wonderful experience! Thanks!

Da
Review №75

One of the most amazing and memorable experiences of my life! Bought my first bike here from Walter Williams, great guy, great bike, great place!

Fr
Review №76

Staff, selection & store set up is exceptional.

Je
Review №77

Great customer service! Guys in the parts department aways there to help out and answer questions! They always help take the time to help figure things out and make sure your getting the right parts you need!

Za
Review №78

Friendly staff and great selection of clothes and bikes

St
Review №79

Awesome people work there always helpful. Park at Flying J walk over easy access. Lets Ride!

Ch
Review №80

Hands down the Best Dealership around they deserve 10 stars especially the BEST salesman I’ve ever dealt with super nice guy who knows what it takes to be a great at his job, his name is Bobby he way exceeded my expectations he will go out of his way to make sure buying your new or used Harley the best experience ever! I have bought 2 bikes from Bobby in the last 3 months... Go meet Bobby today if he don’t have what your looking for I guarantee he will find it, overall the whole experience has been great I’m a customer for life, tell them Chase sent ya....

jo
Review №81

Very nice people

Mi
Review №82

Had my bike oil and filter change done today. Had the bike looked at for any safety issues also. Andy in the Customer Service Department was very Helpful in explaining to me a issue found. I trust Mile High Harley Davidson to take care of and look my Bike over so I can ride safe. I also went over to the clothing store department and I like the selection Kim has over there in larger sizes and selections. The ladies that are employees in the clothing store are so polite and are always checking to see if I need help. Mile High Harley Davidson has great employees and Im so happy to do business with them. Very Happy.

Ja
Review №83

Ive yet to be let down, from my first bike purchase here to their parts department this is a great dealership to do business with. Theyve got it figured out

Ro
Review №84

If you want a great experience and feel welcome definitely go to Mile high Harley Davidson. To me they are the best dealership in Colorado.

To
Review №85

This is just a shout out to Cole in the Parts Department. Ordered a replacement handlebar for my wifes 03 Dyna Low Rider. Turns out they are obsolete now, that didnt stop Cole. Cole was able to find me a set that had the same deminsions and ordered them in for me.When they came in, he called and told me they were in. AWESOME! Way quicker than I was expecting, what a great surprise.I had called a couple other HD shops, the one in south Littleton, even one in Parker and not one of them even offered to do the same.In my opinion, that is what customer service is all about!!Way to make it happen Cole..and thank you!

X
Review №86

Really hot guys works here, all the eye candy. The best location for eye candy

Jo
Review №87

Big Thanks for the Guys in the service department.I had purchased my Road King a year ago from them.Today was my first need for help. I broke my kick stand spring and it was due to my own stupidity. Jumping a curb.They were able to get me in an fixed in under 20 minutes an back on the roadNow I can make left turns again and they didnt even laugh at me.Thanks Guys. Very appreciative. Mac

Jo
Review №88

Great customer service!

Cl
Review №89

Nice and fancy H-D Dealership!

Ai
Review №90

Great selections and friendly staff!

Br
Review №91

Worked with us until we were happy with the terms! Always feel welcomed!

Co
Review №92

Lawrence provided awesome parts service. Great place

Gr
Review №93

Id like to thank all those at Mile High Harley for making the buying experience great, especially Stach and all those in parts and accessories. They treated my wife and I like family. No pressure sale. Thank you, G Davis

Co
Review №94

Cool people here who love to ride and love to help new riders get their bearings for gear, training, and beyond!

St
Review №95

I took the children Trunk or treat and it was a nice start to our Halloween Festivities!!

ke
Review №96

AWESOME SERVICE!! Was out on vacation had some issues with the bike, had me fixed up and back on two wheels in one day! Thanks again!!

AS
Review №97

Great staff and cool shop.

Pa
Review №98

Great staff and a very pleasant buy experience.Stash was my sales person knowledgeable, friendly and explains everything. Would buy another bike from here.

Ma
Review №99

After a horrible experience with another motorcycle training class, I enrolled with Mile High Harley. The class sizes are small with 2Instructors so each rider gets one on one training. The bikes are new and designed for training so they have extra safety features. The instructors were experienced, calm, and made the class fun and enjoyable. It was the perfect amount of class time and riding time. The entire class passed! I highly recommend the riding class.

Je
Review №100

WHEN, I have a Harley. They are the only ones I would trust for service, they are only 10 miles from me and they treat everyone like friends.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:16565 E 33rd Dr, Aurora, CO 80011, United States
  • Site:https://milehigh-harley.com/
  • Phone:+1 303-562-1603
Categories
  • Motorcycle parts store
  • Harley-Davidson dealer
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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