Arturo is on point and made our buying experience awesome. I sent a request online over the weekend. 1st thing Monday he reached out with a follow up email and text with additional pics and info. We touched base and scheduled a sea trial for Friday evening. We arrived at the marina and he had the boat sitting at the dock, clean and ready to go. He was very professional and genuinely cared about our thoughts and any questions we had. We bought the boat and enjoyed it on Travis the next day. He has stayed in touch for the last couple weeks to make sure everything is good. If 5 Star Marine has a boat on their lot that interests you, give them a chance you won’t be disappointed.Thanks a lot Arturo!

Let me start off by saying I have never experienced service at any Automotive, motorcycle or boat dealership like I did dealing with five star Marine. I contacted Arturo while shopping for a post at five star Marine. They had one at their location exactly like I was looking for. I had only found two others in north Texas that fit the bill. As soon as I started speaking to Antonio he went Above and Beyond in absolutely every way possible to get me the information that I needed. Especially knowing that I was 4 hours away he took videos cleaning the boat got it ready for me to test drive take photos answered multiple questions without hesitation and without delay. I wish they sold everything because I would buy everything from Arturo. I cannot say enough about how easy he made the process and how willing he was to negotiate on my behalf. He even threw in a few gifts to get the boat Lake ready. Thank you are turo youre making my boat by an experience amazing. I will definitely refer anyone looking for a boat to speak to you personally and the future. Thank you very much from the Faulkner family

Five Star? Should be called One Star Marine!! They never answer their phone and never respond to messages...I haven’t had the chance to do business there bc no one will ever contact me back....now I will never do business there

Arturo (Sales) was awesome to work with. After showing my brother and I the features on the boat, etc he took us to nearby Lake Travis for a test drive. Arturo helped me resolve a couple of small items with the seller and I purchased the boat. However, I then needed it delivered to another lake where I reside. Arturo was able to address and handle those accommodations for me also. Very appreciative that every thing went smoothly. I would purchase from here again in the future.Louis

They brokered the sale of my Mastercraft X23. I specifically worked with Daron. He provided excellent service and responsiveness. He operated with integrity in the handling of all issues. And his expertise matched up with what he initially explained to me about the boat market, expected price range, and estimated time frame to sell my boat. I would highly recommend them, and especially Daron. Great experience and result!

Arturo was extremely helpful. I was an out of state buyer and had a lot of questions and always got a quick response. Even helped secure a trailer and picked it up for me as well. Thanks again for all the help!Jon

Arturo and Darrin are awesome. Truly seeing everything through to the end of the transaction and making sure all parties are satisfied along the way. I was in from DFW to purchase a boat and they went above and beyond to accommodate me on the purchase. Staying late on a Friday evening is not fun, I am sure, but they gladly did it so I could hit the road back home. Good people here!! Great boat, great price, and outstanding customer service!Thank you!

I needed something simple but apparently hard to get: gear lube for Volvo Penta. Five Star Marine not only had it, but the price was very reasonable. Since I live in Houston, I secured these over the phone, and found myself not able to make it to their store before closing on a Friday evening on way to Lake Travis. Arturo, who tends the sales office, went to the service center (they are not co-joined), retrieved the quarts of oil and set them in a place so I could pick it up after hours. He even sent me a picture of the location to make it easier. This is what I call going the extra mile. It is not common to see such attention to customer service. Thank you Arturo!

Great boat, bought sight-unseen. Love the boat and trailer. Treated well

Purchased, paid in full and picked up a used boat on Jan 18,2018. Its now March 12,2018 and I still have no titles. I was promised titles with in 2 weeks. Now I am just getting excusesDo not buy from this business. These guys are crooked as they get.I have been forced to hire an attorney to get this resolved

BUYER BEWARE!!! These guys are CROOKS!!The 4 month/$92k mistake with Five Star Marine is Infuriating in the least! The arrogance coupled with the substandard workmanship and HORRIBLE “customer service” is unprecedented! Their actions will end up costing over the value of this boat. They claim to have lake tested this boat after $9000 in repair work was done. They gave it a clean bill of health. However, first hour on the water it started sinking!! Water went over the brand new starters and was at mid engine. It went 4 inches up onto brand new, $10,000 Westerbeak generator. It went 4 inches up the walls on the interior, floor boards (all high end wood) appliances, stereo and audio equipment, Personal items etc., all destroyed.On 5-26 I launched boat for the first time since they made all of the repairs. Wasn’t on the water and hour and the generator that was just installed was not running, right outdrive did not move and we were taking on water fast. These morons didn’t tighten the seacock valve and water was pouring into the boat and not into the generator which fried it. I tightened up all of the loose connections which kept it from completely sinking.5-27 @ 6:30 PM docked boat at Marina with both power switches on, plugged into shore power and bilge pump‘s in on position. Sent email, pictures as well as left second voice mail for five star describing in detail the problems above.5-28 8:30 AM I called called Five Star 5 again and he confirmed they received pictures and description of all the problems. He informed me he would send someone that day to “fix“ it. Emailed again asking for status since nobody contacted me by 5 PM And Shaun finally emailed back with “it’s fixed” and to let him know.5-31 3:30 PM Received message from marina informing me that my boat was sinking. His mechanics jumped in and turn builds pumps BACK on and bailed out water to keep it from going down. Confirmed that 12 Volt power was turned off which killed the power to the bilge pump‘s. Again, water went OVER the new starters on engines, 6” up the new generator, into the cabin damaging audio amplifiers, speakers, wood flooring, Upholstry, refrigerators and more.5-31. Inspected damage took pictures. Dried out low lying areas and turned fans on to help dry everything out.6-1 Called five star twice, left voicemail messages. No return call, no contact.6-4 John five star finally called. “Someone will go down and see where the leak was coming from and remedy.”6-5 John called said, “Nothing they did was causing the leak”.6-5 @ 5:00 PM retrieved boat and drove it on one engine. Delivered to Five Star Marine. 7:30.6-7 Shaun left voicemail stating they would check what the issue was with the starboard drive but wanted this in writing through email so they could open a new repair order. I called and asked why because it worked without issue before they started working on it. Shawn’s reply, “That’s a Boat”. I asked why this and all of the above problems were missed on the “lake test” that I was promised I could be part of yet was supposedly done. I was notified of this supposed it lake test AFTER it was done and if I wanted to go on one it would cost me $200!6-7 Sent return email authorizing Five Star To investigate the problem with right out drive and requested timeframe.6-7 Shawn sends email (see attached) Bragging about their customer service and complaining that I’m asking for something for free and they do not wish to work on the boat anymore.Water leaking or Hydraulic issues were NOT problems when boat dropped off. When I was called and the boat was given a clean bill of health after the “water test”. Why on earth would it start sinking on its first trip out?Five Star refuses to take responsibility for either of the times this boat started sinking. Damages are unknown since so much of the interior, electrical and engine components were damaged. The three experts I spoke with stated it’s totaled. What’s worse, this is not an insurance company type claim. Estimated value? $92,000.

I wouldn’t take my lawnmower there!!! See 100% Factual reviews on how well they can sink a boat! All for only $9,000

Very good inventory.

Great staff