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Bestway Cars of Austin
13709 Thermal Dr, Austin, TX 78728, United States
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Bestway Cars of Austin
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Su
Review №1

The short review is you ought to make sure to check the car thoroughly including change the oil as if you are buying a car from a private seller with no/bad reputation. Avoiding this entire place is a better option.I bought a car from this place “salesmen Saad” on 8/5/21 and I got it inspected before finishing the paperwork. The car needed an oil changed which I did on 8/9/21 (drove for less than 300 miles). Before I left the shop, the engine had some knocking. The mechanic looked at said that the car was properly filled with heave oil to hide this knocking (blown engine) and that is why it did it show up when I checked the car. I contacted the dealer “Saad” and explained everything. He offered an extended warranty for about $150 and asked me to call him tomorrow. The second day the price increased to $900 for some unknow reason. When I asked to get a copy of the contract, he told me he can’t which was a red flag to me. Anyway, I agreed to get the warranty and he sent me the files and asked me to Zelle him the cost. When I read contract, I found that I’ll be commenting a fraud if I get it as the car engine is already broken “pre-existing conditions”. So, I refused to send the money without mentioning the fraud issue and ask him for another solution. His attitude quickly changed, and he wouldn’t answer my calls or text for about a week. Then, I called from a different number which he answered, and I offered him to return the car minus $1000 which he can use to get the warranty if he wishes too. He refused and suggested that I look for a cheap mechanic. The repair will cost $3200. I know that he will say you inspected the car, and nothing showed up which is true. But hiding/cheating tricks especially from experienced individuals are difficult to find. It may not be the dealers who had done this but when you buy a car from a dealer you expect to have some honesty and something to back you up in similar situation.Also, while I was looking at the car inside his place, we didn’t find a spare tire which he quickly said, “I have some spare inside I’ll get you one”. However, as soon as I left his yard, I texted him that I forgot to take the spare tire and he replied, “Kia doesn’t come with spare tires looked up online”.

Ol
Review №2

He was very helpful and willing to let me check out the car to my satisfaction. It was my first car so he was willing to offer some honest advice as well.

ay
Review №3

I bought my car last year and it an engine problem, it burns oil so i add quarter every 800 miles, i would not recommend to purchase any car from this shop just because i wanted to buy an engine or transmission warranty and he refused because he said it have no problem so why are you paying for nothing, after i found the problem because the car was making a weird noise i checked the oil and found out that the motor have no oil at all, and when i add oil it will be burned after every 800-900 miles, i went back to him he sent me to a car shop that said this issue have no solve other than keep adding oil, it have no leak but it have a bad engine, after about a year i spent over 1000$ on oil consumption

Er
Review №4

Saad was very helpful was willing to let me take my time and check over the vehicle take it out and see how it drove. Had a few concerns that he was able to fix and make the way I wanted. Was a great experience and would recommend for those looking for a great deal on a used vehicle. Was able to get everything done quickly and seamlessly.

Sa
Review №5

Bought a 2010 Honda Insight. Dealer did not say what was wrong with it. Ending up spending $1,000 trying to get the battery fixed because it died the day after we bought the car. Ended up being a master control switch issue. The car has so many problems now it’s a pain to sell it because no one wants it. Do not recommend this dealership!*in response*My husband, who is in the Army, was deployed a few weeks after we purchased the car and we had no time to get it fixed. Then, he was back for only a few more weeks before we had to move internationally. We had no time nor the financial means to fix the numerous problems with the car. And in addition, there was a problem with the engine (which we later revealed was a $600 master control switch issue fix) because we had to keep the car turned on every few hours or it would die. Eventually, the car stopped working altogether and we had to remove the master control switch. If my memory serves me correctly, someone had driven it right before we took it for a test drive, so I’m sure that was just one way to make it seem as though the engine were fine.

Sa
Review №6

BUYER BEWARESalesman told me the car was his daily driver and was in excellent condition.After four tanks of gas I was completely out of oil.Theres no way he didnt know the car burned A LOT of oil.Ive talked to a few Mechanics and they all say I need to replace the engine.Its really sad because he came off like a really nice and honest guy but there is no way he didnt know the car had serious problems.

St
Review №7

Responsive, honest and a great deal! I highly recommend. Very helpful too.

Ro
Review №8

Went in and bought an 07 Toyota yaris this morning. Saad was very friendly and let me check out the car and take it for a test drive. Price was reasonable and the car runs great so far.

Ni
Review №9

Bought a 2011nissan and was happy with the car until the check engine light came on one the way home, was supposed to be an 02 sensor and I replaced ( purchased by the dealer) but did not fix the 02 sensor check engine light.so we ended up agreeing on a small amount to help me take it to a shop to figure out the issue.. a lot easier to work with than most dealers.

Ve
Review №10

Fair prices. First time car buyer and was honest and upfront about everything. Helped me put in a handle even after I’d already purchased the car and it happened to come out.

ju
Review №11

I got great deal from m1motors . owner is nice man

An
Review №12

Fair prices and willing to work with you. Looks like they have good inventory for whatever youre looking at. If you want a no BS car buying experience, this is a good place to check out

Ma
Review №13

I messaged Kenny about a 2013 Chevrolet Cruze. he told me it was still available and to come check it out as I was only 10 minutes away. I immediately headed over with a pocket full of cash just to be told that it was already sold. They proceeded to try to sell me a Toyota Camry that was twice as old with almost double the miles and a stained cloth interior for $700 more.

Ki
Review №14

Sa’ad gave me a wonder experience buying my truck from him. This is the second vehicle I’d purchased from bestway cars and it has been an awesome experience

Ra
Review №15

I have been to this place many time. Great dealer with great experience. Good hospitality. And I will visit this place many more times. Must recommend to everyone

Mo
Review №16

I have been to this place two time. Excellent dealer with great experience. Fair pricing. Would absolutely recommend to others

Br
Review №17

I love my car. I bought a 2007 Dodge Caliber from Best way. And with no hassle, they are up front truthful and they care about their customers. Thank you Bestway

Sa
Review №18

I buy a bmw and I like it and the price is good I recommend this guy

Do
Review №19

If you are looking for an affordable and a good car, Bestway Cars of Austin is the right place to go. I got a good deal with this dealer, and he makes your purchase pleasant with his sincerity and professionalism.

pr
Review №20

Bestway cars. Is the best auto dealer Ive ever met, is good doing business with him. Great guy.

Ab
Review №21

Good pricesNice car we got a 2014 Toyota sienna for a verygood price

Jo
Review №22

They try to sell cars with alot of issues and will not stop pricing on vehicle even after I told him problem with it and he acknowledged that the was a issue. Then calls and said fixed then problem so I drove all the way back witch is a 30 minutes drive just to find out he half way did. These guys will try and screw you.luckly I know what I was looking for but if you dont and not machanicley inclined do not go her they will sell you a broke over priced vehicle

sh
Review №23

Good people very nice if looking for car i will strongly recommend best way cars Austin

Bh
Review №24

Very good cars

Ab
Review №25

Bought 2012 Toyota Prius clean car helped me all through the purchase fair pricing clean Carfax history

An
Review №26

Good dealer and honest,very god truck!,thanks

Jo
Review №27

I was working with Saad Tariq purchasing a vehicle on the hot Texas day. This gentleman was incredible and very willing to help with any questions. Not to mention he have me a great deal on my vehicle. I totally recommend coming to buy a car here. I know I will be returning. Thank you Mr Tariq.

Ri
Review №28

Excellent inventory and service.

An
Review №29

Sold my wife a 4x4 F150 since I was currently deployed and she wanted to get me something for when I got back and the 4x4 didn’t even work. Both catalytic converters had to be replaced, both rear leaf springs were cracked and needed to be replaced, needed brakes and rotors all the way around, and it was majorly in need of an oil change. Called to see if they would at least reimburse us and the gave us the cold shoulder. Wouldn’t send anyone there ever.

Br
Review №30

Bought a Prius for a great price. He was willing to work with me and I am grateful for his service!

As
Review №31

Owner is friendly and they wont force u to buy and he has pretty good cars collection!Trust worthy !

Da
Review №32

Wonderful staff made me a great deal on a BMW!

Al
Review №33

I recommend goin to this place the guy that i talked to Saad Tariq is a very nice guy to talked to he helped me out with the budget that i can only spend ....thank you

Ha
Review №34

Easy to deal with nice people

Le
Review №35

Thanks for a nice car

Su
Review №36

They have very good cars and they treat everyone who visits them with respect and love and enjoyed my time with them

Information
100 Photos
36 Comments
4.4 Rating
  • Address:13709 Thermal Dr, Austin, TX 78728, United States
  • Site:http://beevomotors.com/
  • Phone:+1 512-565-4932
Categories
  • Car dealer
  • Auto market
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
From the business
  • Identifies as women-led:Yes
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