I exclusively shop here for my wife. She is so happy and cheap, and is willing to buy their brands (Virtue) which says something! Thank you thank you for helping me Carly. Christmas, done!This place is outstanding. It’s worth checking out as they have AMAZING products.

I discovered Bluemercury about two years ago so this review is quite overdue. I love the products and the staff; the location is great. Heather R. garners a big shout out for her priority to understand your skincare needs and make great recommendations. What takes me up to an hour in other competition takes me 1/2 or less and I am always happy with my purchase. They carry Osea which is hard to find in Austin and I love the M-61 line. Highly recommended!

I came there hoping to find a new perfume. The sale associate offered assistance and briefed on 3 brands they have to offer. I looked forward the process, however, i must say it wasn’t easy. Somehow, wearing mask while smelling different perfumes just doesn’t work. Unless, maybe, its that knocking out NYC-designer-name-i-dont-remember line i was told is the best seller. Interesting choice, ATX! But i did my best, kept the mask on and lifted to smell the stripe. At sine point one of the sale associates made a comment that i should be able to smell without doing so. I guess, i could ask her to demonstrate, but i didn’t. I also didn’t appreciate her suggestion and find it brainless.Although there shouldn’t be a reason, i walked out of the store with a sense of relief. Talking later with my husband, who also was there and walked out even earlier, brought up a realization that we didn’t felt welcomed. Sadly, i have to say its just one of those places with a posh attitude.They can have it.

I went to the Blue Mercury Arboretum location. I was immediately greeted by Nick and Carly. The customer service was excellent and these two representatives helped me tremendously. I always enjoyed shopping at Blue Mercury, but this location has to be one of my favorites! They have many brands to choose from, and the store is clean and well stocked. I can always shop online, but nothing can beat trying out the testers first and this is why I choose to always shop in person.

I love this store!!! I have been going to the Blue Mercury in both Westlake and Great Hills locations and every visit I have had has been wonderful! The employees are so well informed of their products and know what to recommend for specific skin issues!The most recent visit I had was a day ago at this location with Nick. He was awesome!! I tried the products he recommended me and my acne has already cleared TREMENDOUSLY in the two times I have applied it. I have never ever seen a product do this and I have had acne in my life for over seven years. Great job!!!!!!!!

I just went here earlier today and Bailey was simply wonderful; hand-crafted in Heaven. Im new to getting makeovers and Spa treatments and she helped me with everything I needed to know. Recommend to anyone desiring a new look and an update on skin/face care/ new makeup products. I bought half my makeover kit and hope to return soon to purchase the rest of the products I was shown.

Over and above. I am rating this store for the stellar customer service received by Camden. Leaving for an International trip, I neglected to replenish this important skincare product in my regimen. I searched for retail stores that carried the product. The only results were bluemercury. The store I called did not carry it but she offered to call a couple of other bluemercury stores for me. That was great customer service as well. She found a store in Austin, TX and I am in the Houston area. I called and spoke with Camden. I explained that I planned to drive there. Needed my product before this trip. After a few minutes, he called me back and offered to try to locate the item closer to me. Guess what? He did!! A spa in Houston just 25 minutes away carried it and had it in stock. Camden, you provided the best customer service experience I have ever had. Thank you!

Janay is the best, super helpful and provided me with all details of what would help my face. Would definitely come back

Had a good time here. My wife was very satisfied with the hello offered by the staff