Yannis the store manager is awesome!! He truly puts the customer first and makes sure you are happy. The jewelers do a fantastic job in sizing and repairing your jewelry. Your jewelry comes back to looking 100 times better than when you took it in. They do an awesome job cleaning your jewelry and making your diamonds shine.

Jeffrey was AMAZING and I highly recommend asking for him to assist with finding any piece of jewelry. We went in to find a wedding band for my fiance. Jeffrey was very patient and gladly allowed my fiance to try on every ring he wanted to. He provided great suggestions and guidance based off of our responses for what we wanted in our ring. Jeffrey is also funny but professional.

Laura and Her colleagues are FANTASTICALLY INCREDIBLE! They know how to make someone feel absolutely comfortable in disliking some options, and have amazing recommendations for rebuttal. They are so knowledgeable and honest about how the looks fit YOU! I Love this Jareds branch. I will be back for ALL MY DIAMOND PURCHASES! I wish the Credit interest rates were lower, but plenty of purchasing options being available makes it possible for the middle and lower class to have access to things that we might desire. Thank you all so much for your amazing energy and warm ambiance.

Outstanding service! I ordered a ring setting from their website and was not sure if I could make it work with the diamond I wanted. They worked their magic and made my dream ring come to life. Highly recommend! Thanks again!

I cant praise James and the Jared team at this store enough! They managed a repair with a vendor that called for finesse. They kept me very happy in spite of delays and they served as an effective go between. They were honest and fair and I deeply appreciated them. This is one store I would trust. By the way, I used to work in the jewelry business. An honest jeweler is to be valued. I will shop at Jared from now on.

Yannis and Laura helped me find the perfect Tag Heuer and got it fitting exactly the way I liked it!

James was simply fantastic! I had an earring that was custom made in a foreign country and lost one. I took to James and he had the emeralds matched and custom designed to the other one. They look beautiful. I also bought some ruby studs for mothers day and Laura was superior in her customer service. Definitely go see both of these wonderful people for your jewelry needs!!

Absolutely fabulous jewelry store! I’ve been here several times for repairs and cleanings. The employees are super friendly, efficient and helpful! Very quick repairs! I dropped off my ring for repairs as it was missing a diamond and it was done in two days! So happy with Jareds and I will never go anywhere else! Love them!

Yannis did an amazing job helping me with my wife’s beautiful ring and with my timepiece. He did not try to pressure me into something I didn’t want or need. I would recommend Yannis and Clarissa to Friends and Family with confidence. Thank you!! Very Satisfied Customer!

You will not be disappointed going to this Jared. If you end up here do yourself a favor and find Cassie! She was a breath of fresh air in what could be a very stressful time. The amount of knowledge she has really makes you feel confident in the decision your making! Everyone in there deserves recognition for their professionalism at the same time promoting a fun environment for colleagues and customers! Highly recommend going here!

Great service. Staff was attentive. Manager personally came and introduced himself. Everyone was very professional. Great selection of products and very reasonable prices. Really good quality and their sales team isnt pushy. Highly recommend.

Had the worst experience here. The sales person continually gave wrong information about their jewelry and services. When confronted, did not apologize or admit to their error, but made excuses. The best thing to do when you do not know something is to tell a customer I dont know or let me find out for you. The follow up was poor to the point we went to another jeweler for better service and price. I am thoroughly disappointed by the unprofessional sales people at this location and would never buy anything from them or recommend to anyone.

It was the year 2020. I went inside to get myself a gold chain because I needed something shiny over my sculpted chest. There was an honorable store manager named Yannis, who clearly got big and offered me a great deal on a nice 14k chain. Would shop here again

I had a custom set of wedding rings made at Jared. They did a great job. Every 6 months we go back for inspection. Each time, I have been impressed with how welcome they make us feel. They are friendly and helpful. Great selection of products and service. Highly recommend.

Best experience I ever had! Great deals and even better staff! You will not be disappointed!

Beautiful jewelry and beautiful faces! So happy to see that this business doesn’t force me to wear a mask. Definitely the best Jared in the Austin area.

Great Experience! Super friendly and helpful staff! Came for the watches and was quite impressed! They have an amazing selection of Tag Heuer here!

I have to tell you about my experience with Jared at Wm Cannon and MOPAC. I had a very old pearl ring that was handed down from my mother to me and I was passing it on to my daughter. The ring needed to be sized so I went to Jared. My son in law bought my daughter’s wedding ring set there and I had another ring they fixed there.As always, I was greeted by very nice staff and we worked out the details of the ring sizing. I was told I would be notified of the estimate for the work. I waited for weeks and never heard anything. Finally, I got an email that the ring was ready. I went to the store and found out that not only had the ring not been sized but 6 tiny seed pearls had popped out of the setting. The repair vendor said the sizing would cost more than the value of the ring so they sent it back unsized and damaged at that.I was working with the assistant manager James and he was appalled at the performance of their repair vender. He immediately spoke with the manager about the situation. We decided to send the ring back for repair and a new estimate for the sizing. They offered me a 20% discount on the ring sizing for the trouble I had been through. The manager was on the phone to the vendor before I even left the store. James was not happy with the performance of the vender and assured me they would make things right.I was told it would probably be September before we heard anything. Within a few days I was given an estimate for the sizing. My daughter and I decided it was still a bit expensive for us so we declined the sizing. A day later, I was contacted again by Jared and offered another more affordable price because of the problems we had experienced. We decided to have the work done, again understanding it would be up to 5 weeks to get the ring back. Within 2 days….2 days I was called to say the ring was back and ready for pick up. I was stunned! I couldn’t believe it.I called James and asked how he did that. He said they pushed me to the front of the line because of the damage to the ring and failed first attempt. He said customers are very important to Jared and they mean to have their actions prove that. I am so used to getting the run around from companies and rarely being satisfied with the treatment I get. It is almost the norm to get mediocre to bad service from almost all companies. You come to expect it. Well, not at Jared. They really do value their customers and I am here to tell you they valued me and made things right so my family could continue to enjoy this ring.I was thrilled with how well things turned out and what excellent service and respect I received from James and Jared. The ring turned out beautifully as well. I am a complete fan and now a very loyal customer to Jared. I highly recommend you try them for your jewelry needs. They were very helpful in picking out my daughter’s wedding set as well. They kept a record of the rings I thought my daughter might like so my son in law could go in and choose the set he liked the best. She loves her wedding set and they did an outstanding job with my son in law.I hope my experience will assure you that you will be in good hands with Jared. I cannot say enough good things about them. You deserve good treatment when you turn over your hard earned money for something you value. James and his crew at Jared are the absolute best!

Great experience at Jareds this past week. Greeted and helped as soon as I walked through the door. Yannis was personable and provided some good suggestions - - love my new Tag! If youre looking for a new time piece, Yannis is your guy!

We were shopping for wedding bands and found what we were looking for. We had to return a few times to get estimates on possible modifications and to have my ring resized, so we worked with a few people. Everyone was extremely helpful and gracious.

I have been using Jared for over a decade for my Jewlery repairs and purchases. The service is outstanding, the selection is also excellent and if you cant find what you need in store, they can order it for you as well. Speak with Yiannis, he is the stores general manager and possesses excellent customer service and communications skills, as does the rest of his team.

Yannis got me my first tag. Super excited about this. Great service from everyone.

Walking into a jewelry store can often be a foreboding experience for me, as someone who doesnt always know exactly what theyre looking for (and is wary of being upsold). Any uneasiness I might have had was quickly put to rest thanks to the wonderful staff at this store (special shout-out to Yannis who helped me find the perfect necklace for my girlfriend). Thanks for making a usually stressful experience pleasant for once!

Great selection, great customer service. Salesperson was friendly, knowledgeable and efficient.

Thank you Yannis! You were extremely helpful today helping me purchase my first Tag Heuer! Appreciate the help and I will be back again!

Everyone here was as friendly as they were informed. They helped my brother and I find the perfect pearl necklace for our mom.

Yannis was extremely informative and very polite. He was not pushy at all and made for a great experience. Thank you.

Great customer service ! Yannis went above and beyond to help me get a beautiful diamond necklace pendant for my wife at a great price ! Thanks for making the purchase so easy !! Ill be returning for more in the future !

Yannis and his team helped me turn my heirloom jewelry into custom pieces more my style that I wear everyday!

I went around to every Tag Heuer dealership in Austin and no one could top Louis and Yannis’ knowledge and expertise. Even though they didn’t have the one I wanted, they had it overnighted from another location just in time for me to wear it for my trip. I’ll never buy from anywhere else!

Awesome location, incredible people, and a wonderful collection of fine jewelry and watches. I was super impressed with the professionalism of the repair rdepartment. Friendly, fast,and fair prices. Thank you Jareds! epair

My wife needed a timeless piece to add to her collection so I reached out to Yannis and he custom made me the nicest diamond crusted eggplant emoji youll ever see. I will definitely be using them again

Yannis did a great job of finding me the perfect tag Heuer after she found my betting account balance. Thank you Yannis!!!

Yannis was fantastic, went in to get a diamond upgrade on a ring, he helped in every aspect, very knowledgeable, had answers to every question we asked, he wanted to get us the diamond that would look the best for our price range and he succeeded, we love it and will definitely be back to see him for any future purchases we have.

Trust,Loyalty,Honesty,Ethic,and understanding is what James knows when it comes to achieving your desired wish.

Yannis did a great job getting me a custom wedding ring in time

Recently my fiance and I got engaged, I bought her ring a tad bit to big from James Allen. We went in for our free resize and the gentleman at the front quickly and clearly answered ou all our questions. While browsing we even found our future bands.

Just want to shout out Paul who works at this location. He was professional and very helpful when my fiancé and I needed to have a ring resized.I would do business with him again in the future.

The customer service is impeccable and the quality of the merchandise if outstanding! Also, their jewelry repair is top notch. I always feel welcome.

Fast and friendly. It helped that I knew what I wanted. Very covid cautious.

Always great customer service, even if we are just going in to get something looked at or cleaned.

James went above and beyond to help me with my jewelry repairs.

Excellent customer dervice

Had to get my engagement rings stone replaced, and my fiance and I had the worse experience trying to do so. After the original store we purchased the ring from closed down in San Marcos, the manager moved to this location.After emailing and calling about how to go about fixing the ring, we got no reply until after a week. Then we made an appointment for a consultation, which in hindsight could have been done over the phone since all the manager did was SAY shell called for a vendor order. We drove 45 mins from our home in San Marcos for her to tell us that.Maybe a month and a half passes and we had not received any news on the ring. So, we call to for an update. The manager says she legit just FORGOT about us and promises the ring should be ready by the end of the week.We set aside a day to make the trip here, and guess what. The ring isnt ready, the stone wasnt even ordered. It was FORGOTTEN AGAIN. I just about cried in the parking lot.I know much more important things are going on in the world, but dang, this was my engagement ring that I received in November 2019. By this point, I had missed it and it almost lost all nice memories it had because of its association with terrible customer service.

My boyfriend and I stopped by today to get an idea of what engagement ring I would like. I had a basic understanding of diamonds but wasn’t sure of what I wanted. We were helped by Noah, who was so kind and knowledgeable. He let me try on bands based on what I liked, added different stones, without pressuring us or pushing our budget. I was honestly expecting the opposite from a chain jeweler. We had such a positive experience, and will be back soon for our ring selection.

I can’t say enough about my amazing experience at this Jared location. We worked with Charles and he was amazing ! He put in so much time to make sure we were completely satisfied. If you are looking for a place that feels like a small town personalized jeweler, this is your place ! Thank you again Charles !

Very helpful and friendly

Very poor service, the store made us take our COVID-19 mask off and look into the camera lense. I understand the concern of safety but they didnt take our safety into hand.We had a scheduled appointment to resize a turquoise and redstone ring. That they said they would fit to the wearers finger, no problem. When we got there, they were rude, made us take our masks off, and told us that the heat was to high and would break the stone.Not the same information we received over the phone.1 star

They have gone above and beyond to ensure an amazing experience! 100% would recommend!

Cassie Hansen was great!

GREAT customer service!! Love this store!!

Ok. So I had watch issues for weeks, watch is a dear gift from my brother. Omega. Solid. I walked in and Im not joking the part that would usually pull right off-the crown, literally worked as I handed this gentlemen a watch. Wow. Watch magic. Not joking.

There service was great and they set up my engagement ring wonderfully. Thanks .

The staff was helpful, friendly, and knowledgeable

They were very helpful in recommending appropriate settings to make small gold coins earrings and a necklace setting for a larger gold coin. They recommended a secure earring loop to our liking and they recommended a more secure necklace bezel than the one we had purchased. The workmanship was excellent as was the time taken for completion. We are very pleased with their care, recommendations and goldsmith work.

Cassie at Jareds jewelry was so kind, knowledgeable, and helpful. Ill be back for sure

We went this past weekend to pick out a wedding band for my fiance. The staff were extremely knowledgeable, helpful and friendly. We never felt rushed and they answered every question and inquiry we had on different rings. The staff didnt once seem inconvenienced or impatient as we were there quite awhile (my fiance took about an hour to pick out his ring.) They have a wonderful selection of mens rings, and I would recommend that any man head this way to get his ring! Ask for Aaron!

I took my watch in to have the battery replaced and refurbished. The young lady that handled my transaction was very knowledgeable, professional and courteous. I can always count on Jareds to provide a high level of customer service.

I reviewed Jared when we first purchased my band. We had a great experience and everyone was friendly and helpful. The band needed to be sized and I was told it would take two to three weeks and to expect a call when it was finished. Well. Nearly four weeks passed and my fiance and I heard nothing. We went in to check on it only to discover it had been misplaced. Luckily it was found. We decided to return to purchase his wedding band. It had to be special ordered because they did not have it in stock. Again, we were told to expect a phone call in 7 to 10 days. We waited two weeks and heard nothing. We went in earlier today to check on it and the ring was not there. Our saleswoman was surprised to see us and when she couldnt locate the ring and told us that people usually wait until we call them to come in. Luckily we did not wait, as the ring was never ordered in the first place. To say that we are disappointed in the customer service is an understatement. How completely unprofessional to not follow up on not one, but two rings.

Paul the GM and Noah the jewelry specialist took complete care of me and my wife for the entire process of selecting and financing our wedding rings. Excellent place to shop!

Ive been to this Jared a few times to have my engagement ring serviced. Its usually fast and prompt. They even offer appraisals several times a year. In my opinion the appraisal prices are a little high but the jewelry selection is large and the staff is always eager to help.

Good place, called in just wondering how to size a new watch, Charles told me to come right in and took care of it free of charge. On top of that saw a Citizen Skyhawk at a excellent price, I will definitely be back here for my watch purchases.

My boyfriend bought me a $100 or so necklace from this Jared last December for Christmas. I wore it happily until the chain broke (my fault) and one of the stones fell out (NOT my fault--but at least I still had the stone). I took it to Jared to get these two items taken care of approximately 2 or 3 weeks ago. They wanted to charge me about $73 to fix it. I told them that was RIDICULOUS since the necklace only COST $100. I took it somewhere, got it fixed at a much better price ($40), and went about my business. (I have to add the repair guys comment here: he said that the necklace was made very quickly {read: poor quality, shoddy workmanship}, and he was certain his replaced stone would not fall out, but he couldnt say much for the others.)After wearing the necklace for about a week, I notice today that ANOTHER STONE HAD FALLEN OUT!!!!!!!!!!!!!!!!!!!But, this time, I dont HAVE the stone to be reset! So, I just spent $40 to fix a $100 necklace (for sentimental reasons, of course) and now I have to spend another God-knows-how-much to BUY a new stone and have it set?????????I will be going to Jared to tell them how TERRIBLE their product isI also decided to CALL the customer service number to see what they had to say. I told the lady the entire story honestly. Admittedly, I should have left out the part about getting the jewelry repaired by someone else, but Im an honest person. Also, they didnt want to offer any kind of warranty before, so why would they now? Well, obviously, she reiterated to me my (nonexistent) warranty was now VOID. She also clearly stated There is Nothing We Can Do For You. Great, thanks for the CUSTOMER SERVICE, lady!I told her that was just fine. I would tell everyone I know about their CRAP product and also I intend to waltz into that store and express my distaste to their faces. And, the message would be spread to anyone in the store that could hear. She told me if I went in there and talked to any of the customers that they would call the police and have me escorted out. Yes, folks, shes threatening to call the police on me OVER A 1-800 CUSTOMER SERVICE LINE.Do NOT shop at Jared. Tell all your friends not to shop at Jared. And, Ladies, if you do get that text message from your BFF that simply states He went to Jared, I suggest you reply: Hope he got the warranty.

Excellent customer service! Paul was very welcoming and quite knowledgeable. It was an overall very pleasant experience.

Here again and at 6:38 in the door and short conversation with the assistant and made a selection and away I was 6:51 on the road, fantastic. 11/6/2020 with a smile.

I went in to get my watch battery replaced. Better price than the watch store at Barton Creek Mall. The staff was quick and very customer oriented.

Horrible experience. Went in with my fiancé to get my mothers heirloom diamond wedding ring re-appraised, and they said it was a gold plated Safire ring (which is obviously not true). The manager kept us waiting for half an hour just for his signature to leave the ring overnight for appraisal. The manager was blatantly ignoring the sales staff who was assisting us, and kept peaking over his shoulder to see if we were still in the store. Even his sales staff showed frustration towards the manager and commented in regards to keeping us waiting. I felt insulted and was relieved upon exiting the store, once I decided not to do business with them. I was planning on having a lot of jewelry worked on and potentially buying some as well.

Very nice store. Great selection and very helpful staff.

Excellent jewelry store. Great selection, great prices, great staff.We purchased our watches and rings from here. Im sure there will be more in the future...

Jared Galeria customer service was a very sad experience. I went in for a simple engraving and they got it all wrong. They wouldnt refund my money or fix it. I would never recommend anyone to this place.

Went in just wanting to look at engagement rings and ended up walking out with one. My fiamce is very happy with her ring!

Helped with a great 13th birthday gift, very jelpful and friendly staff

Great selection, good prices, and a friendly staff. My favorite jewelry store.

Inconsiderate and unprofessional staff. Kept me waiting for almost an hour just to speak with a manager regarding an appraisal. Would recommend going elsewhere.

Worked with the General Manager. He was very knowledgeable and most of all very patient.

Good selection of jewelry. The late night hours are a definite plus!

Always friendly helpful and get you the most for your busget!

This horrible company will straight up lie to your face to get you to buy from them. I purchased an engagement ring 2 years ago and they told me the monthly cost would only be $56. I start getting bills in the mail for over $150, and they didnt care, not one bit. This company will deceive you, and/or will forge a contract. Now Im in collections for a invalid debt and Im screwed over in my credit score for a fault thats not even my own.

What a ripoff? 30 bucks to replace a battery on an average Swiss Army watch, and 100 bucks to pressure test it !!! Jared you suck

Great jewelry at a great price

Would love to get an account with your company

Yannis is the man. What a beautiful human being. He went to great lengths to find me a beautiful watch. Customer service was exceptional. Salesmanship at its finest. Can’t say enough nice things to explain this experience. Happy Happy. I will be back.