Communication has been absolutely horrendous. Our install date was at the beginning of March which was 12 weeks after ordering. They called us the day before to say they didn’t have our doors ready and had no idea when they would be here. So we waited because what’s a few more weeks. Our new install date was moved to tomorrow. They called today to tell us...guess what...they don’t have our doors. They are making no concessions or offering any real solution other than “sorry there’s nothing we can do”. So at this point our only real option is a refund and it’s been 14 weeks and nothing to show for it. Very disappointment.
Overhead door spring broke Friday evening. Saturday called several places who claimed to be open. Was hung up by one and left voicemails on others. Monday, starting at 8:10 AM recalled those from Saturday and again left voice mails. Called 2 others from local phone book and left voicemails.Finally caller All Pro and talked to a live lady. She took my info and gave me up front costs and set up appointment for Tuesday afternoon.Technician called and arrived 30 minutes later and replaced the spring.At promised time, professional and knowledgable,, for up front price. Would highly recommend to anyone
Our overhead door completely seized up last Friday so I called AllPro that Saturday (yes, they actually answer phones on Saturdays) and booked the very first appointment available for Monday morning. The technician was excellent and provided a solution quickly with minimum disruption to the business. I was impressed with the service, efficiency and affordability of this company and highly recommend them for any overhead garage needs.
Great service at a good price. .Quality installation and amazing customer service.I would recommend All Pro to my family, friends and anyone in need of a garage door or opener. These guys are top notch!!!! ⭐️⭐️⭐️⭐️⭐️
Once again Fuji and Claudia come through like champs!! 6pm closing down shop and big overhead door breaks..one call does it all. I have been rekeying on AllPro for almost 10 years for all of my commercial and personal needs. They are hands down the best in Austin..service, quality and pricing are top notch! Thank you guys again!Chad
Excellent next day garage door service for needed repair. Urvano was professional and did a thorough job. The garage door operates ever so much more smoothly now. Thanks!
Excellent quick and professional service!
Allpro installed a bay door on a barndominium for us 3 years ago. Today (sunday) i messed something up and they drove 1.5 hours to fix it TODAY! Now thats incredible customer service! Cannot recommend highly enough
I have called on AllPro Overhead Door three times now. Each time they have been quick and courteous with their service and very easy to deal with. This latest time I had noticed one morning that a bolt was coming out of the wall for the drive train track of the door opener. I opened the door and moved my car onto the driveway, then I called AllPro. They had someone out here within a couple of hours.I let the technician know we were thinking about new garage doors as well, so could he give me a quote while he was making the repair. He not only gave me a quote on new doors, but didnt charge me for the repair. Wow! A lot of companies would have easily charged $100, $150 or more just for coming out.I selected my garage doors and placed the order within a week. We had wonderful new garage doors and a new opener for the other side of our garage within a few weeks.As for their prior two trips out here for minor stuff, very similar service. I would definitely recommend using them. Wonderful to find a company which provides such excellent service and doesnt charge an arm and a leg.
Technician did great job. Fast, called to come early. Pricing as quoted on phone. Would definately recommend.
Spring broke and AllPro came within a hour to Kyle, Texas (car trapped inside). Fast service with a fully tuned up door - its smooth as glass now. I even had them replace the bottom door seal. The tech was super nice and answered all my questions.
My friends work at garage door companies and complain about the constant pressure to sell services even when not needed. At AllPro, we feel good about ourselves because we give the customer what they want focusing only on restoring functionality and long term use. Taking care of business in a professional manner and saving money is a way of helping others and feeling good about doing it.
Missed the appointment. I called and left message and they never called me back to let me know why they missed the appt.
I contacted this company around 10 am yesterday, 11/06/2017 and they were able to fit me in. Ive had issues dealing with garage door companies in the past that left a very bad taste in my mouth. Ive been manually letting my garage door up and down because the companies I called could not/would not resolve my issue. Fast forward to yesterday, Refugio Gallo came in and was able to straighten out my door that was out of alignment very quickly and put the 2 door rollers back in place. He replaced a hinge, mounted my wall control, reprogrammed my wireless key entry pad outside the garage, replaced missing hinge screws and greased down all the hinges. I was able to purchase a new remote which he programmed. He also adjusted the door and made sure everything was working smoothly. His service was outstanding. I was so hesitant to contact another garage door company since my experience in the past was terrible. Refugio was professional and did a great job. He also answered any questions I had. Claudia scheduled my service and kept communication open letting me know he was on his way. If I ever need garage service again, I will call AllPro Overhead Door!
Fuji is an old school pro, knows everything about garage door repairs and the history and features of all garage door parts and openers. Fuji came to our home to assess what we needed, gave us several options with the pros and cons, and then repaired our garage door expertly for a good price. Fuji is a great guy and does great work, I highly recommend him.
I thought about installing my garage door opener my self but Im glad I made the decision to go with AllPro. The technician was knowledgeable, professional, and on time. The installation was clean and fast. I would highly recommend AllPro to anyone who is thinking of using their services.
Fuji showed up on schedule and was very polite, he is the kind of person that puts you at ease immediately. He provided a great quote to replace the garage door spring, afterwards, he greased down the spring and cable on both sides, adjusted the door and tested smooth open and shut. When he left, the garage doors had never worked better. Its great to see people take pride in their work, and you can tell Fuji is one of those people.
I had a great experience using AllPro, they came on the same day I called, made the repair and the cost was less than expected. Great communication, service and price, I highly recommend AllPro.
Great service by Fuji and AllPro!! We called several garage door companies for bids to raise the garage door so we could have a car lift installed in our garage, but we only got one call back, AllPro. We received a bid on the same day Fuji came out and scheduled the install on the next day. After Fuji finished, he made sure we understood everything we needed to know and we tested the car lift. Overall, I rate this company as amazing and highly recommended!!
We had a great experience with All Pro Overhead Door. They were out to our home quickly and took care of the repair right away. Very professional from start to finish. I will call them anytime I have a garage door repair need.
Great professional service, arrived promptly, completed the job quickly and for less than expected. The gentleman stayed afterwards and demonstrated all of the features of the new garage opener. I had a very good experience with AllPro recommending them to show my appreciation.Thank you!!
We had an emergency break--door stuck in full open with one side hanging down. Tyler finished an event and came over to fix it that night. Exceptional service!
Our mission is to serve our local community customers with reliable and honest garage door solutions by first listening to their needs. After more than a decade, this mission has only become stronger.
I heard a loud noise after my wife left the house. The spring broke from our garage door and my car was trapped inside, I called AllPro and Fuji came to the house and fixed the spring with in the hour. Real nice and professional, gave us a good price. Ill call them again if needed!
I called at 4:12 pm and they worked me in the same day. Prompt and courteous they were done before 6PM. Fixed my old garage door when another company just wanted to replace it.
Used AllPro to repair a garage door for a rental property, they could have told me to replace the entire door but instead repaired it to working order and saved me some money. Fuji showed up on time and made the repair for the amount quoted, nothing special, just good service and honesty. I highly recommend AllPro.
Had a fantastic experience with All Pro. Noticed the garage door was crooked and didnt close when I was backing out. This was a big day at work and I immediately became very stressed. I called All Pro and they answered immediately and had someone there in 30 minutes. I was relieved and couldnt ask for more and when needed.
This fine contractor came within one day with a fully competent technician and all the necessary tools and completed repairs on four doors. The office staff was personable and very helpful and the work was done quickly and correctly. i wish all the contractors that I employ would work as well.LARRY BLACK
Hi Jess:I just wanted to thank you for the great service provided by AllPro in helping me order and then installing my new garage door. The installation guys were great - they were there on time, and took down the old door and installed the new door so quickly - and in the pouring rain! I love the look of the new door, it is exactly what I wanted. My neighbors like it too and I have recommended you to all! And all thanks to Angies List! Thanks again.
Called in the morning and by 3pm my repairs were done. Everything now works nicely, they replaced my door wheels and I purchased a new remote to upgrade. They had all parts including the new opener in their service truck. The price was also reasonable, Id call them again if needed.
Heading to work and pow, the spring broke and my car was stuck in the garage. Called AllPro and Claudia moved appointments around and Fuji was here an hour later, fixed the spring and on his way again. I worked from home for half day and missed no time. This is a no nonsense company that responds to their customer needs.
I went thru home advisor to get these guys for a broken cable. I got same day service and my door was fixed at night. The dude that came out was professional, courteous, and very helpful. I will be using this company from here on out and would recommend them to anyone, especially the dude that came to our house at night.
These guys fix my garage door at my place of business and did solid work. Door works like new and would definitely recommend their service to others. Job well done!
I called and scheduled a repair for after work, they showed up in the evening on time and completed the repair quickly at a great price. If needed, Ill call them again.
Great company and excellent service! we highly recommend them to our family and friends. They were alot cheaper than the other garage door companys!
As a realtor, I have referred clients to AllPro Overhead Door for new garage doors and will not hesitate to do so again; professional, courteous and a great price.
I use AllPro for all garage door services, and as a realtor, also refer them to my clients. They are first rate in honesty and quality workmanship.
These guys are professional and courteous, I would not hesitate to recommend AllPro for new garage doors or repairs.
Great service, showed up on time, finished in less than 2-hours, and explained everything that was done.
I cant say enough good things about this company! I came home from running in the morning to find my garage door inoperable, I didnt have my keys, but thankfully had my phone and searched for garage repair companies and found Allpro which has lots of 5-star reviews. I called and they answered at 7am and were at the house before 8am to manually open the door. They returned later to complete the repair which tells me Fuji broke from his schedule to help me get in the house. I highly recommend Allpro to everyone.
AllPro was very professional and friendly, they fixed the broken spring and the garage door works even better now. Ill call AllPro again when needed!
No nonsense, came promptly and replaced my door cabels, great service and prices, Ill call them again when needed.
I called Overhead Garage Door Repair because my garage doors were getting older and needed repair. They fixed my broken spring and installed new openers for me. I couldnt be more pleased with the work they did.
Experience, professional and polite!
There website is WRONG! The prices are wrong, the warranties are WRONG, what is included is WRONG! They did thank me for pointing it out though!