Good friendly place been going there for long time and Ruben the manager he good people .

Hands down one of the best and most honest Pawn brokers I’ve ever had the pleasure of dealing with. Contacted them through their website asking for a short term loan for a Camera as I’m a bit short this month until my next check comes in... Not only did they give me the exact amount I asked for without any fuss, I was in and out in less than 15 minutes with $350 in my pocket and a new favorite pawn place. Can’t recommend them enough!

Had exactly what i was looking for, they cut me a sweet deal on my chain and a ring for my wife. I’ll definitely be hitting this place up for any of my next purchases on jewelry!! Customer service was great!! Can’t remember the guys name but he was cool as hell said he was from CC. Thanks

I loved the new look of the store. Very open and welcoming. The employees greeted everyone with a smile. Everything clearly marked. I stayed awhile shopping. Very satisfied customer.

These guys really helped me out! They were friendly,professional,fast & effective! The store was clean & there wasnt a huge line. Ruben & another gentleman... I cant remember his name but he was the tall,bald Caucasian man. Thank you guys for helping me out! See u soon!

Great and friendly staff, that answers Ur questions. Make U feel like U matter, and I really appreciate that.

Customer service was on point from the moment we walk in to the moment we walk out .. they are very professional the lady that help me answer every question and help me get the most for my items .Great job keep the good energy without a doubt Ill be coming back to this place in the business with them five Star Plus

Great customer service! They helped me out and made sure I has happy with my purchase. Shoutout to Alex and Ruben for helping me out! I will visit again!

Ruben and the guys were so sweet. Always have unique jewelry, and prices that fit your budget.

Best Pawn Shop in Austin! Chris, Ruben and Jessie have all done proper by me. Whenever I need to get a loan they always go above and beyond to help me out.

I renewed my pawn with these guys only to have the manager make a mistake and mixup the numbers on my ticket .. so when I went to pay my pawn and retrieve my stuff IT HAD ALREADY BEEN SOLD! 😭I have never had this issue before and unfortunately the gold necklace had so much sentimental value to it, I can never get it back. I wouldnt recommend anyone deal with these guys.

Very fast and friendly, helped me with every question I had about pistols and even recommended a cheap but reliable gun-smith to sight-in the red dot sight.

I was looking for a PlayStation 4 for my daughter and found the last one on the shelf the associate are kind and pleasant they also have lots of amazing stuff there you can get

My id was expired 2 months, but they helped me out, and my life and my 3 puppies lives were saved, they took my speaker without the cord it came with. Thank you angels!

Excellent customer service very nice environment a fun place to shop

I followed Ruben all the way to Austin!Your staff was very friendly and I love the vibe of your store!

Chris and ruben did a great job loan what i asked for.I will back again

This place is the best. Always giving good prices on your valuables. I will recommend National Pawn to all my friends.

They helped me find what I was looking for and at a good price!

Awesome staff! In and out quickly and was able to get what I needed. Will definitely go back and refer others!

I’ve never written a review on google but my experience with their customer service was unparalleled. I Worked with a gentleman by the name of Tod. He was exemplary and did not haggle with me. I knew why my stuff was worth I did my homework end understood how a pawnshop operates the longer something sits on a shelf the more it costs them they have overhead as well as paying their employees. When taking that into account I gave Tod a price that I thought would work for both of us and he said okay. He didn’t lowball me or go back and forth. It was a very pleasant experience which I would highly recommend. The other gentleman there were also very kind.

Its OK 👌 guess they loan me a fare amount for what I took could of been little more but over all good service..

What can I say? The folks here are great, the place is organized and tidy, and the deals are solid. 10/10.

Melinda was very nice, and helpful. Thank you for a great experience.

Thats great personal and great job thanks, National Pawn

Jesse was fantastic. Very professional and informative— so happy I chose to do business here!

Friendly customer service, nice merchandise, reasonable prices..

Dont Go to this PawnShop they sold me a ps4 and when i got home it did not work came back the next day and they did not want to change it or refund me guy was saying the serial number did not match same guy who sold me the ps4

Excellent group at this Pawn shop... They give you great deals and they work with you very friendly and knowledgeable kudos to Miss Alex Ruben and Jessie for making my experience wonderful again. I highly recommend that you guys go check this place out

I really appreciated how much I was helped out. Items are priced fairly and just like a true pawn shop, the stated priced was not set in stone and was able to negotiate. Unlike other pawnshops that never changes the price or barely lowers price like 2-10 bucks. I will definitely be doing more business with this location. If you havent had a chance to visit, I suggest you do so before visiting any other pawn shop.

If y’all need great service go see diane, Alex, Jesse! Very helpful for what I needed today, best on airport and East Austin area

I had a great experience using National Pawn! The staff were fun, friendly and informative and the process was very quick. I will be using them again!Darren B.

I cant think of anything bad to say about this place except parking and access is at a very busy intersection. The store is clean, organized and actually has a flow. The people are friendly and provide good customer service. My Son recommended this shop after he needed traveling money and they helped him.

Very fast aNd super friendly. Alex did a great job

Paige helped and gave me outstanding customer service the second I walked in the through the door and gave me a very good deal on my purchase! Thank you guys so much! Fast friendly environment. Definitely recommend this pawnshop!

These men here are great business men, always so sweet and funny people every time we pay a visit, I’m always satisfied leaving this store I will never be be unsatisfied with a product there. They work with you and try their best to meet your price to have you walking out the store with whichever product you need there. All three of those men need to earn a gold medal on their store listed under best selling / best rating customer service. They will also explain to you about the product your about to buy and about how the flaws are going to act, to see if you really like it. Real good people and I’m very satisfied with my new rims & speakers 😇! Thank you Alex, tone & Chris some life savers .

This place is amazing! It was my first time pawning, and Paige was an absolute angel and made everything super smooth and easy with selling. Thank y’all so much and I’ll definitely be back!

Get service, friendly staff, and definitely reasonable loans.

Greeted upon entry great costumer service fast service..good pricing

Thank you so much to Alex, selling my stuff was a quick and easy process. I came here because of the reviews and they did not disappoint. Very clean and welcoming store and great service!

This is the worst pawn shop I’ve ever been to. I didn’t even make it in the door and I knew I’d came to the wrong place. I had 6 pair of Retro Jordan’s 4 of which were brand new in the box never worn and flawless. Before I could get out of my car and get them all situated to take in some stupid little boy comes out as if to help me. One of the “very gently worn” pair I had put two pair of brand new socks down into just as extra protection against any dirt or creases if something landed on them. He didn’t even look at them and said oh we don’t buy shoes with socks inside them as if I was stupid enough to try and sell him both shoes and socks. He looked at the other pair that i had the box to, took my box to a pair of brand new Jordan 18.5’s and said oh we don’t want those. I sold them online for $450, the pair with the socks for $250 and the others have all sold. The owners need to wake up and learn to hire people with actual salesmen skills instead of just any bum that walks in off the street. And the next time a man in a 145k Benz he just paid cash for pulls up to sell you things as he’s just cleaning out his storage unit before he moves to another country part time keep your mouth shut until you know everything he has to sell or pawn. Like there’s a difference. I don’t know about their prices I didn’t make it in the door. Wasn’t worth my time to deal with such an amateur child when it was completely obvious he wasn’t on my level.

I been coming to this location and they have great customer service, a clean/organize store, and they do good prices on loans

Awesome staff. Upbeat. Keep it light and joking. Def will stay pawning there.. They mk you feel like family💙💙🥰🥰

We were in a pinch and needed quick cash loan on my fixie bikes. called a few places and National sounded the most promising. we came to visit and were not disappointed. Page was excellent and the transaction was painless.

Daemon offered excellent phone support and gave me the info I needed. Paige had a bright and positive attitude and was an absolute joy to work with. I got a fair price for the items I sold and an excellent customer service experience as an added bonus. Best pawn shop in Austin!

Great, friendly staff. Great prices. Always a robust conversation between waiting clients and staff. Energy is everything to me. This place hits it out of the park!

These folks are really straight forward, have clear business transparency in a market whereby some people need their services from time to time. Helpful staff, and large selection.

My first time stopping in and was immediately greeted by Mike. He greeted me like I had been there multiple times. I was asked if I needed help by Alex who is very warm and welcoming. They had a another member of the team, Paige who was helping someone else and was just welcoming as the others. I cant say that I have experienced that before at a pawn shop let alone some other places Ive been. It was a nice experience. I would recommend someone and will definitely go back to National Pawn & Jewelry. THANKS TEAM!

I love this place! When your in the store it feels like home with family! They know you by your name and treat you with respect. They prices are always fair and they work with you with what ever it is your looking for. They always have deals for us working people. Love this place 💚

Paige was very helpful! Best pawn shop around. Quick and gave me a great deal on the laptop I needed to sell. Highly recommend

Alex the manager is super awesome, he was very helpful in assisting me with me creating this jewelry piece; as well as finding a great price to create it. I also left my number for when they receive a particular revolver and they called me right away remembering my name and face. The staff there are super friendly... this by far was the best pawn shop / store experience Ive ever encountered. ALL the managers are awesome. Thank you again I really appreciate all youve done. Awesome staff!!!!

Had excellent service from the whole shop. Abdel in particular worked hard to get the sale done. The purchase was an excellent value--cost me half of what a new one would have! Very happy with the store and make it a point to check it when in the area.

Good service and very friendly! I had never done a pawn loan and the manager was very informative, helpful and patient explaining the process. He made me comfortable! I tried this paun based off the reviews and they were right. These people are great!

I Payed for a car deck .payed for the extebded warranty the deck went bad took it back still under warranty and was denied anything as far as business straight trash.....no i came in with it only after 5 months when that happened .

A Great place to be and even better customer service.

Came here for a sale based on previous reviews and the store did not disappoint! Quick and friendly, Alex was a big help! Take a minute to look around, lots of interesting finds and big selection!

Tony was very polite and friendly. I havent ever sold anything to a pawn shop before, and so I went off the reviews. I wasnt disappointed! Selling my bike was a painless experience.

Ive been coming to this Pawn shop forever theyre the BEST great loans and prices love you guys.

They always make me a good deal on my jewelry purchases.

Great experience everytime I come here. Highly recommended coming here. They are very professional.

We love coming in. We have bought so many things from here. The safe is great. Alex is very helpful

The people was real friendly. When I was called up the gentleman was kind and asked if he could help me. I said yes I want to pawn my I pad .he asked how much. I told him and he had the money in my hand.

Wonderful place with great prices and fair valuation when pawning / selling items. The staff is really knowledgeable, and Paige and Angie are positively wonderful! Great place 11/10 will continue to shop here!

I am constantly coming to this location for loans because their staff is one of a kind. Very polite people I do not go to any other location. I recommend this place for family and friends.

I really appreciate these guys working with me over the years. They are a friendly, professional, and helpful team who really are there for their customers.

Alex found exactly what I wanted and made my experience FAST and EASY. Difently recommend this pawn shop!

Christina is a wonderful pawnbroker without her this place would be in bad shape.. she has excellent customer service skills and goes above and beyond the call of duty when helping you!!

Great people tht work there 😉 only rude one is TOD!

Alex and Christina are awesome!!! The items are great! I just got out another layaway!!! And will come back to start another! Come see them! 😁

I had such a great experience with Christina and Paige! They had amazing customer service and helped with any questions I had. Wish I could give them more than 5 stars!!

Walked in and was immediately helped in a courteous and kind manner. Alex and Angie were fun to talk to and completely straightforward. Awesome group, will definitely come back when I need to.

Jesus is always helpful when we come here! And the Manager Alex is always available to give us the best price! Its always a fun experience! Highly recommend!

Paige, the pawn shop employee, was excellent. Great customer service, and paid attention and actually cared about my needs. Great employee, and because of her I will be coming back to this particular pawn shop. Kudos! 😊

Alex was awesome to do business with. Smooth, hassle free transaction. Answered all my questions and did so with a smile

Excellent customer service and very helpful. Alex is a tremendous customer service representative. I highly recommend weather buying selling or planning to stop on by and see what they can do for you.

Paige took great care of me gave me speedy service and everything. Robert was very helpful with another transaction as well. Good group, very straightforward.

Abdel was awesome. He helped me with my change and provided great service. Definitely come back for more stuff at this store.

Have always worked with us and have bought some really beautiful jelwery from them.

Found it refreshing to not have to go broke yet still have what I wanted. Service with a smile always a plus.

Out of all the pawn shops I’ve been to in my life,,this is THE BEST one to come to! They will work with you on offers,,they have the best deals and prices are fair as well! The staff is absolutely amazing and I love them all!

Awesome experience!! Went in to buy an engagement ring and Mike helped out alot. He took into consideration what I told him I was looking for and worked with me to pick out a great ring. Will be shopping there more often. Very happy customer!! Thanks Mike!!

We were greeted immediately when coming into the door, and received excellent customer service picking out a necklace for my birthday. Also, we ended up purchasing additional items a ring for my husband and a cross for my rope.Kudos to the staff

The best pawn shop ever throughout Austin Texas keep up the good work over there on airport boulevard so sad to see Alex go but the rest of the crew is still legit and they all work hard like they always do keep it up you guys and gals 💪

The store is very clean compared to most pawn shops. The employees were very kind, quick and professional. I was also given helpful advice on the best places to get a title loan.

My first time here - these guys are professional, fair, incredibly friendly and genuinely happy to be there which makes customers happy to be there. Paige helped me - she knocked my loan out flawlessly despite my yapping her ear off the whole time - service was quick and I have a new pawn shop I will be using exclusively. Thanks guys!

Great customer service. Very fair and reasonable price negotiations. AJ was helpful and the staff is very friendly. If you have something to sell go here.

Friendly service and good price for gold jewelry

Wow what a hidden gem! I found everything I was looking for. The staff is helpful and really pleasant. I highly recommend checking this place out if you’re in the market for rare finds and/ or everyday items.

Abdul was great with helping us. We came from out of town and gave us some great deals. Great selection and great customer service

Super nice understanding great customer service and willing to help out the best they can you cant ask anything better from a pawn shop Austin Texas

Great staff Fair Prices on anything that you plan on pawning would use this store again and again thanks for all there help

Paige, Christina and Angie were super helpful! The selling & buying process was incredibly fast and easy. Id highly suggest coming here if you need a pawn shop. :)

Thanks for y’all help, purchase went great

Alex is the nicest always good to see her

Paige was great! We corresponded over a Facebook post for a guitar I wanted and I got it. Will definitely come back

Very helpful and polite..Actually given time to browse the store without being bothered repeatedly...Open for negotiations with realistic pricing and offers considered..

I love coming to this place every time I do come there’s good deals great people that work their

Super friendly people! Fair pricing. People pawn for different reasons. Sometimes those reasons are hard, or even sad. Last Friday they were super busy,.. halfway thru my process, I had to step outside to pull myself together. The gal actually brought my paperwork and money out to me so I didn’t have to go back in the store. So sweet and kind.

Always there to help when Im in a pinch!The staff is extremely helpful and very kind.Because of Alex I will continue to doing business with National pawn

I just want to say that i have been coming to national pawn & jewelry for like 10 years. I have to say Alex is an awesome person and he always helps. Ive never been turned down for a loan. I will continue to come see him and this is the only pawn shop i come too. Thanks for all ykur great service and i will continue to do business with you.Samantha#AlexRocks