This place used to be great. But now they’re doing online and telephone orders only and they won’t even do that if you don’t have an account. Really hope they go back to how it was previously.
They closed their walk in counter. Now all orders are email only and take days to get. Good luck to you if you are in a pinch and need something. :(
This used to be the place to get bolts that were hard to find. Now theyre no longer interested in selling bolts, and dont allow customers into their store. Im not sure what they are selling now, but it does not seem to be bolts.
Only place that had what I wanted and great customer service. Will be my first stop in the future!
Website says in-store shopping, not true, also not open to the public. Maybe somebody should update their Google posting...
Only sell to account holders. Will Call only No walk ins
Great place to get bolts if they just had a little more inventory
Not open to the public.
This place is a great resource for getting hard to find replacement bolts. The staff is very helpful. Ive found their prices are bit better than the big box stores. The only downside is that it can take a while to get out of there when they are busy.
Great supplier of bulk and specialty fasteners. Always have what I am needing
Closed for Walk in, I need a bolts and other stuff today,
Deal with these guys with my job and always friendly and ready to help even during the world crisis going on.
This isn’t the place anymore. They said they don’t sell just bolts
Great prices. Great selection of screws / nuts / washers. Most importantly for me, no minimum quantities. I am just a small hobbyist with small orders, and they treat the little guy as a valued customer.
Tried to get a bolt matched. Called their office following the Covid guidelines they have and was told someone would be out to check the bolt momentarily. I waited for 20 minutes and no one ever came outside to assist me.
My husband and I work for a small welding company. We have used this place often. Would not recommend. Customer service is horrible and lacking. Staff are always in the back smoking. No one ever answers the phone nor do we get a call back when we leave messages. Picking 50 bolts takes right over an hour. Now that counter sales are restricted it took me almost two hours to get someone on the phone to place a small order, then when I got there almost an hour later it took them another 45mins of waiting to get my order. I would recommend American Bolt or Fastenal. They are very knowledgeable and you will be in and out within 15-20 minutes.
No fine thread stock. American Bolt has that. Otherwise, awesome place!
Never been impressed by this store. Havent had much luck finding anything I need. They dont answer phone calls,always been a line to wait to not end up with anything
Clean, ready to serve. Miss Johanna was my helper. Very courteous, knowledge of the products, and fast in conducting the service . I should thank Mr Kaven for gathering such good helpers to help any and all customers, even ones who got lost and come in for any help at all. You should see it for yourself.
They were able to provide metric bolts for a project of mine that were going to cost substantially more through the dealership. Well worth the side trip!
I need 10 stars for ABC. Great service, kind members!
Took a while to get service but they were thorough and courteous
I showed up 10 minutes before closing with a need for a random metric bolt. The counter staff showed me two options, one of which was perfect. I was out of there for less than a dollar, in less than 5 minutes. Outstanding stock, knowledge, service, and pricing.
If you ever need a bolt and can not find it. Well you have not got here. They have every bolt, with a great staff
They have always had everything I have gone in looking for...
Kevin is really nice guy always get you the hardware you need.Good customer service and advice on Material
I have spent endless hours, and lots of gas, going around town in search of crib replacement hardware. Lowes, Home Depot, ACE, Harbor Freight, Breed and Company, McCoys, Tractor Supply (to name a few). FINALLY, I came to Austin Bolt!! Hands down, the most friendly and knowledgable staff thus far! Going home with everything I need! Thank you for your patience!!!
Great customer service also they have Spanish speaking gals
I only needed four small screws for a TV mount that I couldnt find in any of the hardware stores. They were too specific and ordering online meant I had to buy in bulk, which I didnt want to do. One of the guys working at Home Depot told me to come here and when I entered I thought I was in the wrong place because it looked so sparse.Im glad I gave it a try! Not only did they have what I needed but they gave me a very reasonable price. The guy helping me out was the friendliest, most knowledgeable person! He made my freakin day! Ive been telling everyone to go buy all their screws here because they are awesome!Come here before youve lost hope. This should be your first stop.
Best place to found screws of any type.
This place has gotten real bad to deal with for the last year or so. Im a block down the street and its less of a waste of time to drive an hour across town to American Bolt than deal with this place.
These guys and gals always help. Even when their computers go down and their options are limited they try their hardest to do what they can and rarely dissapoint. Ive been going here for years and saving tons over what the mega-mart hardware stores charge for fasteners.
This place is great as always, This is my go to shop for the unusual parts I need.
They always have what I am looking for.Great place for DIY Folks.
So I googled the address and nowhere in the website did it show that the lobby was closed and I called from the door and the person answering the phone said that r hey dont sell to customers with small orders and to try Home Depot or Grainger.
They don’t want to work with you unless you’re willing to spend hundreds. Bad customer service. They send you to another shop that doesn’t carry hardware. That shop told me that happens all the time.
When you need a unique bolt this is where you go Period
No longer open to the public
Excellent service and prices.
Great resource for fasteners of all kinds, particularly the rare ones. Good prices and great service but since its counter service only it can be a long wait at times.
Very nice and always helpful, been there several times and they have found the part I needed!
EXCELLENT service. Knowledge salesman. If you need a hard to find bolt, this is the place.
Excellent service and selection at great prices.
I need nuts and bolts and they have them. Friendly service but it can get busy and you may have to wait. Prices fair and they have always had what I needed, from my Japanese motorcycles to my ford.
Great help,. Great prices, a true solutions place
Great guys, very helpful if youre looking for random or odd hardware!
Great selection and crew working there
Always have the parts I’m looking for and very friendly
Great place to get your material at half the price
We use this supplier for our commercial construction (plumbing) business. They have a very wide selection in stock of nearly every type of fastener. Whether you need a couple small screws or several dozen huge bolts, this is the place to come. Especially for those weird items. Also, pre-painted pitching washers.
Super kind, exactly knows what you want.
They always have what i need.
Changed ownership and and no longer have counter sales. All orders are now “Will Call” and have a one day turn-around with a minimum order of 10 items.That really sux!!!!!
Im am very irratated with them because I called them about a helicoil kit and they said they had one in stock and after the 1 hour it took to get there they said they didnt have one and hadnt sold one that day. I will not be using them again.
Only 4 because I had to wait in line more than 15 minutes. Otherwise, if you need fastners this is the place.
Unfortunately the only place in town to buy fasteners ... They are slow and the service sucks.
They have what you need, most of the time
Friendly and knowledgeable staff
Great service.
ABC didn’t have what I needed but they were nice.
They have what you need to fix it.
Place has TONS of nuts!
Seriously I walked up at 4:29pm on Friday only to have to door locked in front of me... way to go manager... -1 for you
The service is super slow. there were only 3 people and it took more than 30 minutes
Needed a couple M6x1.0 75mm socket allen head bolts, was in and out in 2 minutes for a buck.
Extremely helpful staff
Not like it used to be.
Good bolt and nut
The slowest most disorganized places ever get ready to stand in line for 30-40 minutes
You need fasteners?
Had what I needed!
They always have the screws that I use for my work and good customer service
I highly recommend them we always buy all the screws and if they do not have them from the managers and you arrive the next day
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