Ice cream is wonderful, the customer service was severely lacking. We went there on Friday night around 8:30pm. Google maps says this location closes at 10pm, but it felt like they close at 9 with the way the one of the employees was acting (the older woman). We were served and seated when two other women came in. One asked if they had any strawberry flavors and the older woman responded very rudely. The 2 customers ended up leaving. After the they left the older employee made some rude remark. This woman kept moaning and groaning about how closing is the favorite part of her day. Every time more people came in she seemed very bothered, not welcoming at all. Around 9pm she came around the counter and started cleaning the windows/doors. We had to leave because the chemical smell bothered us. Sadly I don’t think we will be retuning to this location.

Lick has good ice cream. I don’t know why people are mad about the flavor they got—you can sample them, you know? I had the chocolate olive oil sea salt and the blueberry crumble and both were super yummy. I tried the honey and thyme one and it just wasn’t for me—it’s not a bad flavor, it just didn’t suit my taste buds. There’s a way to reject flavors without bringing down a whole establishment lol. Also, the girl that helped me was super nice and friendly.

It just doesnt melt. The consistency and texture is divine. Theres not a single flaw in the texture - no ice chips, no uneven flavors. Every seasonal and standard flavor is interesting. Great all around.

I was really excited to try this place, since everyone rages about it and says how amazing the ice cream is. Although I never tried the ice cream, the reasoning for (two stars) is that each time I’ve come to any of the locations here In Austin, they close 30-45 mins earlier then the time actual closing time, and I’ve even called to make sure they’re open and they never answer the phone, which is such a disappointment too. Maybe try updating the closing time on the website that would be really helpful, and answering phone calls.

The best ice cream shop in town! The flavors are amazing, especially the coconut cream and goat cheese.

The flavors are amazing! Great place to have something special.

Truly recommended this place. Staff was very friendly and recommended us different flavors. The ice cream quality was amazing and the taste even better! Don’t think it twice and swing by to get your ice cream cone!

Really good ice cream. Lots of interesting flavors, and the ice cream itself is very smooth.

If you ask me theres no competition. Lick caters to a whole new level of ice cream perfection. Sure, its hard to mess up ice cream too bad... but Licks ice cream is true craftsmanship and their flavor palette is guaranteed to introduce you to something fresh and original.

Delicious ice cream. Chocolate chocolate and salt lick caramel are our current favorites

Solid ice cream in some very unique flavors. We came here relatively late into the evening, so the location was pretty dead, but the staff were still great, and had plenty of good recomendations to make.

Amazing ice-cream with cream on top grass fed milk. They use Milking the same brand we use at home. They are just simple and superb.

When i ported cars in austin and needed something to chill my attitude with the texas heat, lick honest ice creams says it all...Honest ice cream and with that said, my attitude improved and work continued to be a breeze!! I recommend if youre in the areaStop bySay hi and grab your flavorThank you lick!!

My local friend described Lick Honest as the new kids in town, while Amys is the old boss and more traditional one in town.I love the different flavor combinations offered here. You can sample as many as you want and then decide. I decided to go with Dewberry Corn Cobbler (try it if you like corn flavor: there were pieces of crumbles and berries, very nutty) and horchata (slightly sweet, nice string rice finish, refreshing - I was told it will be discontinued at the end of June, so go fast).The ice cream is a bit icy compared to that of Amys, to be fair. But I utterly enjoyed mine nonetheless.Tip: Sample as many flavors as you want, no regrets!

A great selection and server. A solid choice for the greener Austinites. Dog friendly.

Very light and healthy taste! I would recommend caramel salt lick!

I go to lick once every 2 years or so because I forget what it tastes like. Every time I’m disappointed. The ice cream is sub par and way over priced. We got a small cone and a small cup and that cost $12. If the ice cream was amazing, I’d be fine with it, but all the flavors are super watery and not creamy which is what I prefer.

Delicious wholesale and unique ice cream.

Solid local ice cream shop with a rotating selection of inventive flavors, all executed well. They always have a handful of non-dairy options as well, and while I’m a fan of the standard dairy options, the non-dairy “black sesame black rice” won out on my last visit.

Wow! I had a late night craving and ordered a pint off a delivery app and it did not disappoint! So yummy and just tastes clean? If that makes sense? Haha no artificial taste and just the right amount of sweet. Definitely will be my new ice cream spot. Also the packaging could not be cuter!

The ice cream was good, but nothing special, especially for the price. I appreciate good ingredients, but it was not my favorite. We wont be back.

Delicious!! The 4 dairy free flavors are really good. The waffle cones !!

Delicious, unique flavors. Hard to choose a favorite. Roasted Beet Mint is a new favorite - perfect sweet & refreshing. Orange Chocolate brought back childhood memories.

I ordered lavender and lime tasted like vanilla. Was ok.

It was good but I thought the texture was a little weird. Its likely the flavor I got.

Lovely place with delightful flavors 😋

This is easily my favorite Ive cream spot in Austin. I just wish theyd open locations farther north! This time I enjoyed the goat cheese, thyme, & honey (an old favorite) and the spicy coconut & peanut and the carmelita (both vegan coconut ice creams and the most creamy vegan ice creams Ive had!). Yum!

Not very many vegan options but the peach swirl is an awesome vegan choice! The other cream something that is also vegan did not have any flavor. Otherwise if you stay away from that option its for sure a go.

Not really a kids place. Very fancy two scoop flavor combinations.

I am always skeptical about natural and sustainable foods and restaurants. However, this place was excellent! The flavors were wonderful and the young lady working the counter was helpful and friendly. I cant wait to go back and try some more!

Ice cream was not very creamy and I could barely taste the flavor I bought. One scoop of ice cream in a cup that is smaller than my hand was almost $4. I would not go back here.

Amazing and unique flavors of ice cream, great service, following good covid practices

The flavors were amazing! Definitely coming back. We tried 6 different flavors and all tasted like the description said.

Love the vegan/dairy free options. I got caramel coconut cream. The hubby got the non vegan version. Its a bit pricey, but totally yummy!

Good, as always. Looking forward to indoor seating.

Yes, its tasty, but its not wait in line outside 10 minutes and then wait another 20 minutes inside tasty.

Lick always has interesting flavors of ice cream that youll never find anywhere else; a standard set and a rotating seasonal selection. And theyre all good too!

I’ve been going here for several yearsAnd I really like theirion of flavors which rotates pretty often. There you have partnerships with local businesses and produce some really interesting tastes. However, I do think the price is a bit high

Yummy options with some vegan choices! You can get anything from peanut butter chocolate to goat cheese and thyme to grapefruit champagne marshmallow!

The flavors at Lick are really innovative and I think well formulated, but I didn’t love the base. It seemed super grainy to me, unfortunately. I got a couple different flavors...of which I would definitely recommend the goat cheese!

Great vegan options, would like to see more. Try the vegan chocolate chocolate 🍫

Ice cream is a lot about texture and Licks ice creams have a mouth feel more like gelato, which I prefer. None of the tongue coating that creamier offerings have. And their flavors cant be beat. Standard include Texas Sheet Cake, Dark Chocolate Olive Oil + Sea Salt and Goat Cheese and Thyme, but there are also seasonal, short term delights like Lemon Pound Cake. Service is always with a smile too.

Lick makes some of the best ice cream around. I love all their seasonal flavors and sad to see some of them leave as a new season arrives. They allow you try as many flavors as youd like which is a beautiful thing considering the fact that you want to try them all before deciding. Whatever you choose, you likely wont be disappointed. Enjoy!They did recently raise their prices but they claim to give bigger scoops. This seems to be true the last couple times I have gone there.

4 flavors of vegan ice cream? Yay!

Not the easiest place to get to, but they have the best ice cream in Austin. A lot of their flavors sound wacky but theyre SO FREAKING GOOD. Cant recommend the lemon lavender enough. It might be my favorite ice cream of all time.

Very unique. The lady working the counter was so enthusiastic and helpful! Ice cream was great, too. I encourage you to try the weirdest one there. I had Golden Milk and Vanilla, I think, and Goat Cheese, Thyme, and something. It was so yummy and different.

They have a really good system for social distancing! Ive only tried their flavor chocolate chocolate (vegan) but I can say its very good!

Wonderful ice cream and great customer service.

The ice creams are not too heavily sweet and you can taste the strong flavor !

If someone would have bet me a million dollars today I would be leaving a 5 star review for goat cheese, honey and thyme, or beet and mint ice cream, i would have taken that bet. O.M.G. try them and learn what true happiness is. I sat in my car putting ice cream in my face as fast as my brain freeze would allow. Yum!

Super awesome and unique ice cream flavors at Lick. Our friends took us here as we are still relatively new to the Austin area (who isnt!) I tried three different flavors in a cup and enjoyed all of them. They change them up quite often, so youre likely to find something different from the pictures I am posting here. Definitely a great place to check out if youre on Burnet in West Austin.

Nice place for kids

Love Lick, the ice cream is some of the best in the state, but pretty frustrating coming to this location and having the cashier not willing to utilize our punch cards free 2 scoops because I purchased a 3 scoop cup. Never run into this issue at the South Lamar location. Punch card is a cool loyalty program, just wish there was consistency across the board.

Unique, delicious flavors.

Love this place! Amazing flavors to choose from and I always enjoy their seasonal choices.The flavors sound kind of scary at first but they always end up being so good. They are super nice about letting you try many flavors. I tried 5 in a row before deciding what I wanted to get!Highly recommend, and make sure you get a punch card for free ice cream after so many visits because you will be coming back!

This place is overrated and overpriced. The flavors were bland and the girl who served us was rude and did not use sanitary practices in handling the ice cream cones. Will not be back.

Not impressed with the service we received. The staff members if anything looked like they couldnt wait to close doors on us so they could clean and go home and there was still a good 35 min left till closing. Wont be going again to a place that doesnt value a group of members coming in for first time. First and final Lick for me.

Pros. Great concept. Nice store. Crispy waffle cone.Cons. Parking. The flavors. The intensity of the flavors. The texture of the ice cream.I hated the crazy pretentious flavor slection.The ice cream compared to spun has a grainy texture.The flavors were very weak. It was sweet cream with a hint of fig or beets or thyme....I dont like it or get it.

They have really interesting flavors, fresh ingredients, seasonal sauces, and really cool seats to sit on! The service is excellent and gave great suggestions. I almost forgot I had a chocolate waffle cup cause the ice cream was so good! The waffle cup is yummy and great to crumble into the ice cream as you eat it down.

Arguably the best ice cream ever, and a fantastic shop to boot. I dig their seasonal rotations and tend to go for those - its hard to beat creative combinations like persimmon and sage, and champagne and marshmallows, etc. You wont be disappointed if you find yourself here and feel a little experimental.

Something makes the ice cream bold and stick out from other ice cream. I definitely recommend

Always interesting and good! The staff is a little strange, but patient enough with all the tasting everyone has to do. Come here for new flavors that you will enjoy, not just scratch your head about

I come here at least once every season to try their seasonal flavors. Their flavors are so original and whats even better is I can taste the quality of the ingredients. Ive tried flavors and matched flavors I never thought would be good together like their Fall sweet potato pie flavor and red beet&mint. They let you try the flavors before you pick out what you want. I also recommend getting the punch cards because it gets addicting and you might as well for the free scoops.

Really cool, clean ice cream shop with good ice cream made from local products. Weve been to Lick a few times and enjoy the variety of flavors. Some of them really unique. We love the local ice cream shop sourced with local and seasonal products. The homemade waffle cones are excellent.

My favorite ice cream in Austin, by far. The flavors offered are incredibly unique and half of the flavors offered are updated, season to season. You can taste the quality of the ingredients used and the staff is always friendly, helpful and happy to offer samples. Definitely worth a trip.

This shop has excellent tasting, high quality products and a wide variety of local mostly organic sourced ingredients. The staff patiently offers a variety of samples no matter how many people are in line and customizes your order to perfection. I highly recommend anyone looking for an ice cream fix to visit here!

I am SO glad that Lick has finally opened up their north location. Lick is seriously one of the top contenders in my book as best creamery in Austin. Unlike the more famed Amys, I feel like Lick is for the consumer with a more sophisticated palette and certainly one who likes to try various ingredient combinations than the tried and true.I love their seasonal Blushing Blueberry, which isnt as overly sweet as some of their other options, but just right. As always, I can always settle for a scoop of their Milk Chocolate, which honestly they should reconsider naming Frozen Hot Chocolate because it always reminds me of a cup of hot chocolate; or at least it reminds me of how I make my hot chocolate from scratch.

Previously I had thought Humphrey Slocombe in San Francisco to be the best ice cream I had ever had, but I just had a pint of caramel apple cake and caramel corn delivered to me and they were both PHENOMENAL. I’m trying to savor the pint of caramel apple cake with its cake bits but it’s running out far too quick and I sense I’ll be trying more of the seasonal flavors offered. It is more pricey than places like Amy’s and Baked Bear I think but it tastes amazing. I wish there was a location within walking distance of west campus, maybe y’all could open one? Not only would I frequent the place, I’d love to work there too lol. I cannot stress this enough, the caramel apple cake bits and the apple bits as well are to DIE FOR. That’s enough raving about ice cream from me

Lick is one of the better ice cream places in Austin, though the prices are a little steep for the amount of ice cream you get. The various flavors are different and unique. The quality of dairy Lick uses is awesome and you can taste the quality. The lines are usually long, but the employees behind the counter try to keep the line moving. The waffle bowls are tasty and a better option than a cone - you dont end up with a drippy soggy cone at the end.

I love this ice cream. I have a card that I get stamped for free scoops. If you want ice cream but still want to feel healthy, go to lick. The waffle cones are so fresh and they just crumble in youre month. Even the strange sounding flavors are delicious.

Great ice cream and flavors, but I was underwhelmed by the customer service. The manager, Amy is not really a people person and looks like she doesn’t want to ever be there. She was stand-off ish and smug when I asked about sampling a flavor. The South Lamar location is better if you want a great overall experience.

I love this establishment. Their flavors are unique and delicious. The staff is always willing to let you try flavors out and not rush you. They also have a punch card for rewards and pint sizes to take home. The ice cream is quality!

Delicious ice cream with unique flavors made from high quality ingredients. Love trying new seasonal flavors and have been surprised by the combinations Ive enjoyed. Waffle cones are fantastic as well. Only downside is it can be a bit expensive as a small with a waffle cone is over $4. We used to drive from Round Rock to the South Lamar location but now go to Burnet, hoping they eventually open one further north as well :-)

Lick has been a great addition to the Burnet Corridor! I love having good, gourmet ice cream close my house now. The flavors change well with the seasons and are always incredibly delicious (Im not a chocolate ice cream fan, but I LOVED the dark chocolate, olive oil, and sea salt). The service person behind the counter was friendly and efficient.I wish there was more seating, especially outside. Its a small area if you want to stick around to consume your ice cream. Also, I wish there was an option for just one little scoop, even with a small. Sometimes I just want a little indulgence, not the whole scoopin shebang! Otherwise I love this place.

Great flavor options.

Good tasting vegan ice cream. I purchased a pint as well! Thank you Lick!01-22-19Update : I was happy they had a few flavors of vegan ice cream in the actual Lick stores, but now they recently expanded their ice cream in other stores. Two stores that I frequent(HEB & Peoples Pharmacy)did NOT have vegan at all as an option to buy. I am very disappointed they did NOT include that in their expansion. Lick does have online purchases now as well and vegan is included, but you have to buy $99 worth to get delivered. 03-28-19

I love it here because of all the interesting flavors and ingredients. Try the roasted beet and mint, its my favorite. Plus, they bake their own waffle cones behind the counter. There is usually a small wait but the line moves quick and it gives you just enough time to decide from the eclectic menu. Definitely worth a try, plus, they have industry discounts and punch cards for free scoops.

The Burnet location should improve customer service significantly. For some reason although I had 2 punch cards in my hands (one card completely filled), the employee asked me four times on clarifying the number of scoops. When I inquired why, she stated she wasnt sure if I knew how much a scoop costs. Clearly if I live in Houston, but had two punch cards, I know how much it costs. The Lamar location is excellent!!! As always, the ice cream is sheer perfection.

Hands down to lick honest ice cream, perhaps one of the best ice cream in tx. They have such a unique selection of flavors, their every day include milk chocolate, cilantro lime, goat cheese thyme and honey, roasted beet and fresh mint, among others but they also offer their vegan ice cream: vegan vanilla berry, chocolate coconut peanut & butter, which I love. Their seasonal menu changes but I got to taste their gotchas flavor and my sister and I loved it. The location is cozy and their staff is super friendly, you can taste several flavors before deciding which one to get. They have happy hour during week days from 3-6. Cant wait to go back to try new flavors.

Love this local place and their delicious seasonal flavors! The facility was very nice and clean and the staff was super friendly. They offer non-dairy and vegan flavors as well so make sure you get a punch card because you will most likely return for more!

Great ice cream. Really

I recently moved away from Austin, and now everyone Im back I make it a point to come here. So many creative flavors (Im a sucker for the beet ice cream), but they also have more traditional flavors that have been elevated! Think dark chocolate sea salt and honey vanilla. Im never disappointed when I come here! Open a location in Dallas please!!!

Fresh cold ice cream on a hot Texas day, great service...

Never disappointed. They have a wide range of flavors that are all delicious. Love stopping here on a hot day

Licks has the best ice cream. Took my family here to try it for the first time. The flavors are unique and theres endless combinations. The Roasted Beets and Mint is my favorite go to in a waffle cone.

This is about as Texas as icecream can get. The flavors were rich but not too sweet. Plenty of unique options. I had a goat cheese flavor that actually worked out really nice.

I was very hesitant on trying this ice cream. Some of the flavors sound terrible. But oh man, how I was so wrong. Texas sweet cake is my favorite ice cream of all time!!!! I cannot even began to rave enough about their ice cream. Even their weird flavors are delicious! I highly highly, highly recommend Lick! BEST ICE CREAM IN AUSTIN!!!! Plus they are decently priced and their staff is ALWAYS friendly.

The ice cream here has unique flavors. (I had the mint chocolate chip and the peanut butter brownie chocolate ice cream.) As funny as it sounds, the ice cream is creamy, but not dense. Definitely worth going back to once the heat of summer kicks in.

Licks has very, very unusual ice cream flavors that are lots of fun to try. Its definitely something that everyone in Austin should try at _least_ once, although I suspect that most people who try it will want to return for more :-)

I will never stop by this store again! Today I experienced best-ever unkind customer service(8:34 pm) Messed up my re-union family trip. Need to train employees how to communicate customers properly.

The best ice cream in town!

Love this place! I think this location is bigger than the one on South Lamar. I always get the goat cheese and thyme with the dark chocolate sea salt. They have some rotating flavors as well that you can try. The small is enough to fill me up, and gives you two scoops. Their ice cream is very light and icy, not heavy and you cannot taste the dairy. They also have a reward card if you come here often!

Yummy as always.The wife misses the Too Hot Chocolate. Seems like the Dewberry cobbler could use more dewberry flavor. Wife says Lemon Pound Cake was short on lemon too.

This place has some interesting takes ice cream. From the chocolate olive oil and sea salt to the pumpkin pie to the beets and mint or goat cheese sage. And I liked them all. Truly unique tastes.

Its ice cream and they use Mil-King milk. Its so delicious. No gluten free options for cones. 🤣 Prices are reasonable. They have a punch card program to earn free ice cream. I love the got cheese flavors.

This is our favorite dessert place. My wife cannot have cows milk and there are always four vegan flavors. The prices are higher than an average ice cream place but the quality is significantly higher - its worth it. The flavors are fascinating and always deserve a taste test.Weve run through several punch cards... :)

Fresh flavors and high quality ingredients

So. Good. The goat cheese with thyme is my favorite but you really can’t go wrong! The waffle cones are also delicate and delicious. My favorite fancy ice cream in Austin for sure!

Some great seasonal fruit and berry ice creams are now available. You will never go wrong with Texas sheet cake.

Fun flavors in Ice Cream and locally sourced and produced. Interesting combinations of flavors and always seasonal. Think lavender, goat cheese, avacado, honey and other no standard flavors but always delicious.